I am in my early 50's and I had been In denial about my declining hearing for a few years. The…read morethought of having to wear hearing aids and the cost that goes with it did not appeal to me at all so I just lived with it. It got to point where the tv volume was getting louder so I could hear and I kept having to ask people to repeat what they were saying. I finally made a move and reached out to Joel at Elephant Ear Hearing Services. Joel made the whole process very easy. He explained in detail about my hearing, helped me choose a brand that would work best for me and worked with my insurance company to help cover a good percentage of the cost. This is a game changer. My quality of life now that I can hear clearly is off the charts! If you are struggling with your hearing..... Give Joel a call..... it may just change your life for the better.

Absolute BEST in service, knowledge, customer care. If you have any choice, use Elephant Ear for…read moreyour hearing aid needs. Joel provides the best, top tier service; patient in dealing with elderly who can't hear; super professional and knowledgable. I can't say enough!

My experience is from the Windsor office, but still the same doctor from the Novato office. I came…read morehere with my dad and the service was poor. He didn't explain what the tests were, obviously they are to test the hearing but a little explanation goes a long way. One test specifically when he placed ear plugs and headphones he explained what the instructions were after his ears were covered. How does he think he will hear when his hearing is poor and he had the headphones which are basically canceling the noise. Explanations were poor and he seemed to get frustrated when my dad didn't understand right away. English is not my dad's primary language so I was there to help with translating but he preferred to attempt to speak Spanish when some of the words the doctor was trying to say were hard to understood in Spanish. As a medical professional having a translating service is highly required. It wasn't until half way through the appointment he asked if I can translate. Comments like "he has a big head" "I don't know if he can hear me" are not professional. I have always gone to other medical appointment and have never had to experience this with my dad. As a medical professional myself, he was rude and had zero patience. His tone changed once he started talking prices, but I do not recommend him. Explaining what the tests are beforehand and saying what he is doing should be the bare minimum. His explanations were not the most clear and he was obviously frustrated when my dad said the wrong thing or when he would hear more of the high pitched noises than he played on the computer. The test is deciphering what he hears, right? So why was the doctor visibly frustrated when my dad was pressing the button on what he was hearing. I'm more than happy to give my feedback to their patient experience if the office would like.

Great for hearing loss! Took me in right away and analyzed my hearing loss frequencies. Was very…read morehelpful when I eventually got my hearing aids!

I took my mom here to get a hearing aid. Mr Clifford Pearson who has been doing this for many years…read moreexplained things very well. He was so gentle with my mom as he took molds of her ears. He has a lot of empathy as he wears a hearing aid himself. There are a lot of hearing aids available, it seems but he picked out what he thought what was best for her and her insurance covers. It will take a few weeks until her hearing aid is ready and hopefully it will help her but the experience with Mr Pearson was very good His office manager who was not in that day but I've spoken to her on the phone is also very sweet and friendly.

I have been seeing owner of this business for many hears for my hearing needs. His prices are…read morereasonable and service is extraordinary. He himself is hearing impaired so he has a complete understanding of the "invisible disability." Highly recommend.

I came in without an appointment because my hearing aid stopped working. Dennis was able to…read moretroubleshoot and rectify the problem. Cleaned my ears beyond a medical visit and I left with clean hearing aids as well. Tremendous service!!!

If you're looking for a dedicated partner in your hearing wellness... look no further…read more Every member of the team took the time to address my needs at every level.

I have been a patient at Park Place Hearing Center for many years. Lisa, at the front desk, is very…read morewelcoming and will make you feel right at home. I use a walker which is not a problem. Audiologist Laura Dundas and Dennis Tobin are on top of the latest technology and offer comprehensive testing and follow up. They always clean my aids when I come in. Most recently I ordered new aids after they had me try different brands for a an extended trial. If you value the feeling of an old fashioned practice where they take the time to address your needs, Park Place is for you. Richard K

Though I never thought I would say this about an audiology test, I had a wonderful time in my…read moreappointment with Park Place. everyone was so welcoming, and so generous with their time and knowledge. They did not give me a "hard sell" on any particular kind of hearing aid, and they actually let me try the different hearing aids, which is something that other audiologists have not allowed. I recommend them absolutely!

Andy Valla has Been my audiologist for a number of years. I…read morewas referred to him by my internist. He is the best and I've Ben wearing hearing aids for 30 years.

Superb service by Michelle Says which I'm married to my…read moreiPhone pro in over the last hour since they were installed in my ears or hooked up I find them to be most delightful and I have a few weeks do use them as a sample and then if I want to get actual hearing aids by phone at they give me a 40 day. Or I can try them out to make sure that my brain has adjusted to the hearing aids and I think pretty much for sure I'm going to be a purchaser

The professionals at Oliva Optical and Hearing went out of their way to provide the services I…read moreneeded and wanted, both with my optical and hearing needs.

I can't say enough good things about Rick, Gretchen and the Oliva experience. It's a pleasure to…read morefind people who excel at their craft, genuinely care for their customers and always go the extra mile. The best glasses, personalization and experience I've ever had when it comes to my eyes.

I am an 80 year old man living on a modest pension with severe hearing loss (profound loss in one…read moreear) and have long been using Hearing Life as my provider for hearing aids for over the past ten years. I have noticed a serious decline in service over the past several years where the focus is on sales of new aids rather than servicing old ones. Recently I visited the office in the hopes that they could adjust my hearing aid to give me more volume. The audiologist worked for no more than 15 minutes and presented the aid as repaired. I was charged $160 which I paid and left thinking the aid was repaired. Within 30 minutes the aid reset to the original default position and I was left again without the ability to hear well. I have written three emails over the past two weeks explaining the problem and asking for an adjustment on the billing and they refuse to reply. I am now seeking a new audiologist and highly recommend you seek one somewhere else as well.

I waited outside of HearingLife's Northgate office until 2:15 as the posted sign said they'd be…read moreback at 2:00. Curiously, I was told that hearing aid cleaning was to be from 1 - 2 PM. This wasn't the first time there had been incorrect information given to my mother's caregiver or me. Do not patronize this establishment. Clearly it is poorly managed. This makes me wonder what other medical ethics are ignored.

I came to Audiology of Marin as a referral from a friend. I found their office to be fast,…read moreefficient and professional. I came because I am starting to have a hard time hearing. I found their testing to very easy, after they sat me down and explained my results. Someone who is in sales myself I didn't feel pressured to buy hearing aides. Hearing aides are an investment and need to feel comfortable. I wanted to make sure it had all the features I needed to help me with my daily tasks. The prior reviews I feel don't seem to reflect my experience and I'm giving them 5 stars for their professionalism, kindness and how they handled the whole process.

You owe yourself a visit to Audiology Services of Marin. I have experienced hearing problems for…read morethe last number of years and have been examined, tested and diagnosed by several professional organizations. That, in itself, tells you everything. After being referred by my ENT I made an appointment with ASoM and expected the same "treatment" (both professionally and emotionally) by these folks. Boy, WAS I WRONG! My session lasted about 45 minutes and the instructions were clear, precise and professional. Not once, during my examination did I feel pitched, exposed or pressured into purchasing ANYTHING. The audiologist was incredibly well informed and well structured during my entire evaluation. She took the time to explain what each test was designed to diagnose as well as the results of each test. Within a week I received, by mail, a comprehensive evaluation of my visit. I scheduled a follow up appointment and was, once again, amazed! Yes, the "quality of life" can be improved in some people with the purchase of hearing devices and I left there with a total understanding of my hearing condition. They took into account my financial situation and NEVER pressured me into a purchase. Not ever a suggestion! They were even willing to lend me some "demo" units so that I could experience how my hearing loss could be altered in my day to day living. Throughout my entire experience with Audiology Services of Marin I felt that I was treated with respect, understanding and (most of all) compassion. I haven't spent a nickel out of my own pocket and continue to receive incredible audiology care and treatment. I believe that this organization treats hearing maladies above, and well beyond, the sale of devices. Not one email, snail mail or unwanted contact was ever received by my since my initial visit. Thank you for your continued professionalism and respect for your clients. I am sure that your business will continue thrive based on your attitude towards your profession. Like I said in my opening statement ... You owe yourself a visit to Audiology Services of Marin.