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    Heart and Soul K9

    5.0 (12 reviews)
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    Services - Heart and Soul K9

    Pet sitting

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    Review Highlights - Heart and Soul K9

    Christine and her staff on the first day met me outside, took him for a walk and let him relax at his own pace.

    Mentioned in 10 reviews

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    Superstar Pet Sitting & Dog Walking

    Superstar Pet Sitting & Dog Walking

    (275 reviews)

    We had never used a professional pet sitter before, as our cat Harper is usually cared for by my…read morein-laws when we're away, so we were naturally a little nervous trying something new. From the very beginning, the entire process was easy, professional, and reassuring. Barbie, the owner, was incredibly responsive and took the time to answer all of our questions. We asked for her honest opinion about whether 15-minute or 30-minute visits would be more appropriate for Harper, and we really appreciated that she gave us thoughtful, unbiased advice based on his needs rather than simply recommending the longer visit. That honesty gave us a great deal of confidence that Harper's well-being was always the priority. Our sitter, Lindsay, was absolutely wonderful. She was kind, caring, and clearly took the time to get to know Harper rather than simply stopping by to complete a checklist. The updates after each visit were one of our favorite parts of the service. We received thoughtful notes and videos by text after every visit. We especially appreciated that everything came through text rather than requiring a separate app. The communication was outstanding and gave us tremendous peace of mind while we were away. We genuinely looked forward to Lindsay's notes and videos after each visit. Her thoughtful updates let us follow Harper's progress throughout our trip, and it was wonderful to see him become more and more comfortable with her. When she told us he had even let her pick him up, we knew just how much trust he had developed. When we arrived home, Harper was happy, relaxed, and clearly well cared for. Lindsay even left us a thoughtful handwritten note and drawing, which was such a sweet personal touch. We couldn't have asked for a better first experience with a professional pet sitter. We will absolutely use this service again and would highly recommend them to anyone looking for trustworthy, compassionate in-home pet care.

    Our 2 pups loved Courtney from Superstar Pet Sitting. She stayed at our home for 2 nights and 3…read moredays. She was very affectionate with them both and allowed them to sleep with her as we do! Thank you - We will use you again.

    Steph's Tiny Friends - Drop-in Visits at your location.

    Steph's Tiny Friends

    (2 reviews)

    We had an amazing experience with Steph's Tiny Friends Pet Sitting! They were incredibly timely and…read moreresponsive when getting back to me after I submitted an inquiry on their website. I did a quick call with Andrew to go over what I was looking for in a sitter, how long Maverick needed to be watched and shared more about his personality. After the call, I completed an Intake form with all of Maverick's information which included his veterinarian details and copy of his vaccine records. The process was so organized and reassuring. Before the actual sitting day, we set up a meet-and-greet with Andrew and Stephanie so we could see where Maverick would be staying and get to know them both. Their space was great and it was clear they're a team who truly cares about the pets they host. On the day of the sit, we received many picture and video updates throughout Maverick's time with them. They took him on multiple walks which helped alleviate some of his anxious tendencies. This gave us so much peace of mind. He was tired out by the time we got home! Stephanie and Andrew were incredibly accommodating, detailed and easy to work with. We were grateful they were able to squeeze us in on such short notice! Payment was simple and convenient. They offer multiple payment options and I was able to pay with Zelle with no problem. My wife's family lives in the LA area, so we'll definitely book with them again whenever Maverick joins us on our future trips. Highly recommend this wonderful husband & wife team!

    This is by far the worst company of pet sitting I've ever experienced. Not reliable. This company…read moredoes not know how to provide solutions or handle any sort of challenges or conflicts if they arise. I understand that they are their own business and have their own rules, but imagine if this was a real child or if I planned a vacation and you left me stranded without a sitter because you couldn't call me with any information, and left me a message justifying the reasons why which could've been mitigated. The frustration you have left me in a state of stress and panic all because you felt uncomfortable about a landlord being on the property attending his building maintenance and as he asked you who he was you failed to mention to him you are a pet sitter. Which I specifically told you to let other others know that your pet sitter because you're in the grass area if you happen to run into anybody. You didn't tell me about all of this until after the fact, and I could've called my landlord within seconds to let him know you're a pet sitter simple! And this is what I mean that it's very unprofessional and you don't know how to manage any challenges that come your way.

    Wag Hotels - Carson - Not only are Wag Hotels handlers highly trained and experienced caretakers - we are all huge animal lovers!

    Wag Hotels - Carson

    (384 reviews)

    Wag Hotels is the absolute best! I may never forgive my parents for picking me up so early. The…read morestaff treats me like absolute royalty here. I got belly rubs on demand, endless attention, playtime with new friends, and enough treats to make me question whether I should permanently relocate. Every time I walked in, the humans here knew my name and acted excited to see me -- which, as you can imagine, is exactly the level of celebrity treatment I deserve. The place was super clean, safe, and smelled surprisingly good for a building full of dogs making questionable life choices. My parents also loved getting updates and photos of me living my best life while they were away pretending to miss me. (Jasmine, Christina, Ericy, Iliana takes the best selfies of me!) By the time I got home, I was completely exhausted from all the fun, zoomies, and pampering from the staff. 10 out of 10 I would definitely board again and cannot wait until my next visit! Sincerely, Zorro

    I've now attempted to tour this facility twice during the hours listed on your website…read more The first time, I was turned away because it was a "holiday week." However, it was a Saturday, and the actual holiday was not until Monday. Wanting to avoid another wasted trip, I called this morning to confirm that tours were being conducted and nothing was needed like an appointment. The person I spoke with confirmed that tours were available between 10:00 a.m. and 4:00 p.m., which matches the information posted on your website. When I arrived, I was informed that I could not go on a tour because the manager was not there and had to take a dog to the veterinarian. Apparently, no other staff member was able to conduct a tour. However, nowhere on the website does it state that tours are dependent on a specific individual being present or that only the manager is authorized to conduct them. Had that information been disclosed, I could have avoided making a second unnecessary trip. When I explained to the front desk employee that I had specifically called this morning to confirm tours before making the drive, she suggested that I may have spoken with a call center because she had been the only person answering phones all morning. I clarified that I had been transferred directly to the South Bay/Carson location and confirmed that this was the location I called. She repeated that she had been the only person answering phones. I then asked what I could do differently next time, since this was now the second time I had been turned away despite following the information provided. Her advice was to call ahead and specifically ask for the South Bay location--which is exactly what I had already done. When I asked if there was a direct phone number for the location so I could avoid this issue in the future, I was told there wasn't one. At this point, I will not be returning. Being turned away twice despite making a good-faith effort to verify tour availability reflects a lack of organization, communication, and courtesy toward prospective clients. If a facility cannot provide consistent information to prospective customers, it raises concerns about reliability and the overall experience I could expect if I entrusted my dog to their care.

    Heart and Soul K9 - pet_sitting - Updated July 2026

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