*************SUPERB CUSTOMER SERVICE****************…read more This team of individuals at this location DELIGHTFUL, COURTEOUS, FRIENDLY AND GENTLE. They are led by an amazing manager. It was such a splendid service moment in time that I really don't know where to begin. I sat in car for a minute contemplating on what I wanted to buy, prepare my BBW app (Horrible service and WIFI we all know so Well once you reach any register) and also have a list ready. Well as I begin walking to the door, I was being nosey watching a couple leave PETS SMART training their dog in the parking lot. As I walked in , there was an associate who appeared to be trained at CHICK FIL A (SHANEKA), who greeted me with a smile, bubbly attitude, basket in hand and already showcasing the new scents samples. FREE SMELLS EVERYONE!!!! CHILE SHE ALMOST MADE ME BUY THE WHOLE STORE. She was knowledgeable, courteous, kind, sweet and mostly exemplified patience. She showcased patience by offering several scents while making the best decision. Then I called my boyfriend on FACETIME to ask if he needed any more scents and he of course he needed more (WHY DID I OFFER). She politely listen to all his request, offered him to try new scents, and of course encouraged him to buy the whole store also. We were able to find all of his request except one item which I was able to locate at another store, then I proceeded to find my items. As I was shopping I overheard her talking to another guest in the store and you could tell he was not having a pleasant day. I heard her offer him encouragement, assist with his shopping and before he left he was smiling and thanked her for cheering him up. BBW has a true gem with SHANEKA Then I was greeted by the most amazing manager MONICA!!!!! Oh my goodness on what planet was she found. This lady is the epitome of how you lead a team of individuals. She not only leads by example but she assist wherever is needed. I almost did not know she was the manager because she fit in with everyone working and assisting guest. Then I proceed to the register and was greeted by VALERIE and APRIL (New Associate). Two of the sweetest individuals ever. VALERIE was training APRIL and they were patiently waiting as I was checking and making sure I had everything I needed. The store was giving away a free travel item yesterday which was a plus and all of my items were bagged well and I was asked if I found everything I needed before leaving. APRIL will be a great asset to this company and VALERIE needs to be the designated trainer. EVERYONE AT THIS LOCATION WAS WONDERFUL. I was unable to get everyone's name but I wanted to make sure I acknowledge the people I interacted with the most. THIS STORE IS A MODEL STORE AND THEY DESERVED TO BE RECOGNIZED. As I was preparing my review. I called the store to make sure I had everyone's name correct and spelled corrected. I was greeted by LACHEYA, LORD JESUS you can see her smile through the phone. She spoke so eloquently and poised. Her manners were impeccable, stating " YES MAAM" with every remark I made. NOW CORPORATE I KNOW YOU CANNOT BELIEVE I WAS NOT COERCED, BUT PLEASE BELIEVE I AM A HONEST REVIEWER AND I WANT OTHERS TO EXPERIENCE WHAT WAS DISPLAYED TO ME. I AM LOOKING FORWARD TO RETURNING. Last but not least the display of items was gorgeous and store smelled amazing.

Well organized store with very friendly, helpful, and masked employees. My oldest daughter had no…read moreproblem locating what she was looking for. She also had no problem using her coupons. The family will definitely return to this store.

Seems like when I hang out with my daughter she talks me into getting something I didn't plan on…read morebuying She wanted to go in and look around and as soon as we go in a sweet young lady tells us what new scents they have I normally don't stray from my go to because they are my favs and these new scents just don't hit right The place wasn't that packed and I loved how nice neat and clean it was... Of course the customer service on point and I end up getting the body mists in my favorite scents...Thousand wishes and Champagne Toast...and of course my broke best friend got sweet pea and Japanese blossom Check out was good and the lady that checked us out was very nice Overall my experience was great Going in smelling like one thing coming out smelling like a whole bunch of other scents...

The staff is really helpful. I enjoy that online pickup orders have a check in person at the front…read moreof the store so you don't need to wait in the store line for a rep. I also enjoy the store layout body vs home It makes it easy to find what you're looking for and pick up a few smell good items you didn't know you needed. I enjoy coming here for the candles and the car scents.

Such a clever woman! I found Sandra at the Holiday Market in Katy and I bought lip gloss, mood…read moresticks and soaps. Love the ingredients and the packaging. Such great names and scents...the 'Life is a Bowl of Cherries' soap scent is enchanting. I cannot wait to stop by the store and try the skin care and scrubs.

I found Sandra at the Fort Bend County Fair and decided to try a few bath bombs and soaps. The bath…read morebombs and bath truffles are so luxurious. The scents last well after the bath. After the bath my tub is clean with no left over residue. The shower steamers are so much more potent than commercial brands. I just started using the shampoo bars and I absolutely love them! My hair is soft, no residue. My scalp is clean and smooth. The makeup remover is amazing and works better than the makeup removing wipes I was using. My husband loves his Man Soaps and the beard oils. Our kids love the bath bombs. Sandra makes kids bath bombs in unicorn, dinosaurs and other shapes. We love everything!

I've always had positive experiences at this Sephora, and the staff has always been so fun and…read morehelpful, which is why this was so disappointing. I stopped by last night while waiting for our table to be called to quickly purchase an eyeliner and was turned away at the door because I had my dog with me. I work at LaCenterra and have visited many nearby stores without issue, so being refused entry before I could even step inside was embarrassing. I understand policies need to be followed, but the interaction felt abrupt and lacking the friendliness I've come to expect from this location. While I can't know the employee's intentions, the situation left me feeling as though my dog was judged based on her appearance and breed rather than her behavior. She's always well-behaved in public, which made the experience even more frustrating. I hope management can ensure customers are treated respectfully and consistently in the future.

Found this amazing store in Katy at La Cantera shops. Was…read moregreeted immediately by a friendly staff member and asked if was looking for anything in particular. Was shown where to find some hair Wow products and able to try before buy samples. Their staff is definitely the friendliest I have seen and I love the extra " yes beautiful " they say when helping you. Sometimes it is nice to hear. Would highly recommend to come to this location. Parking: Covered free Parking within walking distance

It's time to Face up to the fact that this isn't the cheapest Shop in Katy by any means…read more Located at Katy Asian town, you will find this expensive but enjoyable makeup store which is part of a chain that you'll find at a lot of H Mart stores, and it's very useful to have here and and Barbi quite likes it, but then again she usually likes these kinds of stores.

I booked an all-over color at Madison Reed after two friends recommended their membership deal. The…read morewebsite looked nice and I assumed the service would be around $100, but the stylist reviewed my hair, photographed it on her iPad, and recommended roots, full color, a bond treatment and other extras with a quoted price of $275. I agreed, expecting the membership discount and a coupon to bring the cost down. After about two hours I was moved to another room where a different stylist rinsed and applied additional treatments. I paid extra for a blowout and asked for a trim before they started -- I was told they don't do trims there and was pointed to a "COLOR BAR" sign; there were no hot tools visible in the room. The interaction felt impersonal: the stylist checked me out on a screen and the receipt automatically suggested an 18% tip split between both stylists; I said I would adjust it and did so later. The salon also felt unclean and generally showed a lack of attention to basic customer expectations. Overall I left disappointed -- the final cost and services didn't match what I had assumed from the booking or what I usually expect from a salon visit.

I have a roots membership. It is so easy and convenient. Their concept of getting a matched color…read morefor home is great and I did that for a bit. But I love the pampering i get by going and having them do it! They treat you like family.

Hello, my name is Ashley B. let's get started with the review. I ordered this perfume online and…read moredid not realize how small it was going to be. As you can see is the size of my thumb but overall I will tell you it does smell good. It smells fresh and clean and it's an every day perfume if you ask me. See you guys on the next review.

I came here for two things (normal brands) that Sephora usually has Bobbi brown and moroccan oil…read morethey don't carry either of them. Most of the shelves are empty. Go to a different Sephora save time

Clean and well organized store. Had many brands/products I personally use. My friend bought several…read moresheet masks. No complaints.

Me and my cousin went here looking for the latest and new items on the market. Or, at least ones we…read morehavent seen before. We found this really cool face scrubber for $6. The brand is Fully pore cleanser and it has to be the coolest and unique item I have ever seen. Cheap and effective!