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    Heartis Mid Cities

    3.4 (5 reviews)
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    Atria Grapevine

    Atria Grapevine

    2.7(13 reviews)
    3.4 mi

    I moved a person into Atria, Grapevine on Friday. Moving Seniors is what I do for a living, so I…read moresee many facilities. I was warmly greeted and treated so kindly by every member of the Atria team while I was there. They even offered me lunch and something to drink. (This level of kindness and consideration doesn't always happen). I was so impressed that I just wanted to thank them and let people know.

    STOP! Please Read! Do not place your family member here. Atria has so many problems from leadership…read moreto daily care staff as well as med techs. Turn over is very high. Care staff does not get along with each other which therefore the resident suffers. Our parent was a resident from May 2025- early 2026- Assisted living in which they never met her care plan needs she was paying for. $ 6500 monthly. We had to go multiple times weekly to take care of her needs. Neglect everywhere with multiple residents. We communicate with many other residents - same problems. Staff needs a lot more training on communication with dementia residents as well as general care. Multiple medication errors. Janae - med tech is very un-professional and does not know her job and the importance of understanding medications and what they are given for. Care staff very rude, no compassion with dementia residents. Atria turnover with executive director as well as nurse coordinator- multiple since last May 2025. Multiple EMS calls per week to facilty. Atria is grapevines #1 EMS call monthly. I could go on and on. My parent was very ill and hospitalized and never returned by our choice. Always do your homework on a facilty by pulling the state reports. Please don't waste your parent's money on this facilty.

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    Atria Grapevine
    Atria Grapevine
    Atria Grapevine

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    Parkwood Healthcare Community - Assisted Living Apartment

    Parkwood Healthcare Community

    2.6(14 reviews)
    1.4 mi

    Just visited looked wonderful very exciting about really more.. the people were delightful, the…read moreplace was very clean very very very pet friendly. I'm excited waiting to make my decision with the Lord on what to do.

    Both my parents were in this facility four years ago for rehab. I had sworn I would never use this…read morehorrible facility again, which I have not. I was reminded of Parkwood while talking with my mom's home health nurse. She has a new patient in Parkwood. I was interested in reading reviews to see if anything had changed. Doesn't look like it. Whatever you do, do NOT place your loved one in their memory care. Take a look at it and you'll know why. Four years ago, we were all still dealing with problems resulting from Covid. I tried to explain the issues we had at Parkwood on that. Primarily, the caregivers were very inattentive. My parents were in Parkwood for six weeks rehab. One day I found my mother lying across the bed with her pants down below her hips. An aide had taken her to the bathroom and left her like that when she mentioned that at home her husband normally helped her with that. The aide said ok and left her. I was more than happy to get my parents out when their rehab was over. I don't know if the director is the same person, but the director at that time was totally indifferent and did nothing about the issues I brought to his attention. Only unpleasant memories of Parkwood. I do not recommend it.

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    Parkwood Healthcare Community - Apartment

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    Parkwood Healthcare Community - Apartment of Assisted Living

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    Parkwood Healthcare Community - Assisted Living Apt

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    Assisted Living Apt

    Heartis Mid Cities - assistedliving - Updated July 2026

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