My initial contact with Timeless and my conversation with co-founder Tanner Landry gave me the…read moreimpression that he genuinely cared about the residents and his staff. Tanner was very personable, pleasant, and transparent.  After touring the facility, my husband and I were certain this was the place where we wanted my mother to reside. A very clean & fresh environment with lots of natural light as well as being a very beautiful and spacious facility.  Cassie, the care manager, came to our home and did an assessment of my mother and was so down to earth and friendly. She helped put my mind at ease and I had confidence that the high level of care my mother would require would be received from Timeless staff. We decided that we wanted Timeless Assisted Care Home to provide the respite care for our mother for two weeks. The level of care and quality of the meals, as well as the professionalism and caring attitude of the staff, exceeded our expectations. My mother enjoyed the positive vibes and upbeat interactions. In terms of communication, Cassie kept me informed of all developments. Justin Brucks, also co-founder, was so friendly and welcoming! He ensured my mother's room had enough space for her belongings and assisted me with packing my vehicle upon checking out. He was present each day I visited and that was reassuring to see the owners on the property to help in anyway!! Due to me caring full-time for my mother and lack of quality slept for almost a year, this respite stay was such a blessing from the Lord! I slept through the night every night for the first time in almost a year!  I did not experience any anxiety or worry at all during my two week respite break and I chose to do nothing but sleep and relax. The staff did a fantastic job caring for my mother. When I would visit everything was in order and my mother was always clean and comfortable. The integrity of her skin was never compromised especially since she's incontinent. I highly recommend Timeless! You will not be disappointed. Believe me I've tried the "big box" facilities on more than one occasion and those experiences were awful to say the least. I've walked this caregiver/daughter journey for 12 years with two parents and have seen and experienced a lot first hand . As a result, I have quite a bit of knowledge and experience regarding long-term care services.

Timeless Care Homes is just... "different." You sense it the moment you walk into the home and…read moreevery time you interact with one of the caregivers, owners, residents, or neighbors. "Love leads here" is how I've come to think of my many experiences there. It's obvious that residents are given tons of individual attention, time, and care. There are always interesting and fun things happening inside of the home and you can tell that the people living there truly feel like they are "at home." Everyone is always smiling and laughing, and LIVING!!! Add to that, top-notch, compassionate, qualified caregivers and an impeccably well-maintained and appointed home and you really can't beat it. I wish more people could experience the quality of care and thriving daily environment that Timeless Care Homes provides to its residents every day. Such a great place filled with even greater people!

My father was hospitalized with a serious head injury after a fall that happened while their staff…read moremember was assisting him with a shower. My father is a great family man - a former Bell Helicopter employee, a US Army veteran who served his country for over 30 years. The risk to his health was too much to ignore at this place. In an emergency measure we felt the need to immediately remove him from this facility. Simply stated, he deserved better and we could no longer trust these people. My advice...beware of the sales pitch, the marble floors, and granite countertops. Quality care for your loved one is all about quality people!

My grandfather had dementia and he stayed in multiple places. Some were good, and others not so…read moregood. I help with the construction of US Memory Care in Cedar Park, but through that was able to meet and interact with many of their staff members. At a place like this, it's the people that make it good, bad, or ugly. While I cannot actually speak to the care because I've not had a family member be a patient there.... I can tell you that their team has their hearts in the right place. I would recommend that people at least check their locations out.

Amazing care and clean environment with wonderful care givers. They are there for the families and…read morethe patient living there. I highly recommend them all and the owner is exceptional with years of experience.

We were charged for rent for the rest of the month of March after my father passed away. He moved…read morein the evening of 3/16and passed away a few hours later. Everything happened so quickly that we were unable to sign contracts. Due to a lack of business ethics, I recommend moving your loved ones elsewhere.

If you are looking for a place that feels like family, Oak Ridge is the way to go! This community…read moreis filled with SO much love and I couldn't be more pleased with the resident engagement, involvement, and enthusiasm the staff has on our residents. I LOVE this family and coming to work every day!

I hope that you, or a loved never has this disease. Unfortunately, way too many have it. Three…read moreyears in to this, I could write a book on "What to do", "What NOT to do", what are the laws, what is the norm, can you move once in a facility, levels of care, the many different type of facilities, and on an on. We started at another local facility, thought it seemed homey, and nice. Two years later, we realized it was not a caring place, but a dungeon where you put your loved one to ride out their life. Once again, we toured many places, had made a decision on one, was on the waiting list. For the first time this place came up on a search! So we went and toured it. Director and the Sales person were very nice. Accommodating, assuring, but we had already really decided on the other place. Next few days, it was heat on our minds, and we did a surprise visit back to Oak Ridge unannounced. Same thing, even better, they had a room with a lot of windows, the whole place was clean, no smell, staff was respondent, responsive, and engaged. We were shocked at how everyone there participates, in everything. The Director, Sales, Med Tech, Maintenance man, everyone is involved all day. We changed our mind and came here. One month later, could not be happier. Director Jenni runs a taught ship, she knows everything. She is out and about all day. Sale, Alexis too is either on a tour or helping residents. The place is so clean! So warm & cosy. Food is good! Plenty of activities! Everyone there is on the same page, period! I can almost start crying again, thinking back at how the other place where he came from was so disrespectful, mean, negligent, un-caring, belligerent to our loved one. Their staff lied and falsified papers, and orders to the doctors so they could get knock out pills so the residents were out by 4 pm. Biggest note I can share, put a camera in the room so you can monitor the care in the room. It may be shocking to you! Here at Oak Ridge, they encourage cameras so you a see the first class care and service being given to your loved one. Such a difference. This type of care is extraordinary! Our loved one is slowly declining, but their care there is right on every change. Their Resident Dr works great with you to understand and get what you need. Physical Therapy is awesome! I just don't know what to say. We have visited 12 facilities in the area. Most were just bad. We know that one, that if they were a pound for animals, they would be closed by the city. It is our responsibility to seek out and fine a place to care for those who mean so much to us. We thank God, for Oak Ridge, their management, their staff, physical therapy, Doctor, maintenance man, chef, all of them. They do it better than any place we could have ever imagined. Check them out if you have need for Memory Care. This isn't a doomsday end of the road, this is a country club where friends gather to enjoy life. That's about all I can say...

My wife is staying at Avir and has dementia she is receiving great nursing care and am very…read moresatisfied with all the attention that is given to her. I would give this place an A rating. G W JEFFRIES

My Dad was placed here upon being discharged from the hospital. The nurses seemed very nice,…read moreespecially Michelle. But the people who dealt with the administrative side of things were nothing short of awful. Samantha Marshall harassed me during a very sensitive time in our family. They would put me on speaker phone & have other people in the room listening. They kept muting the phone & talking amongst themselves before answering me. This place tried to send him home before he was ready & they made several threats. I was my Dad's power of attorney, both monetary & medical, & they accused me of using him for financial gain. I truly hope you consider placing your loved ones anywhere but here.

No aide provided as promised So where and how to find aides…read morethat are in my area , or home health care that provides aides , parter with HHHS community care FWTx

My mom has been at Colonial Oaks since August of 2022. She was welcomed in by the staff and medical…read moreteam as if she were their mother. Clean, bright, lots of laughter, lots of hugs and attention. I go at different times of the day and every time I visit, Mom's room is clean, her bed is made, she is clean and dressed. Many of the staff members have worked there for years and are personally invested in each resident. The staff is very helpful to our family, as well, and never hesitate to answer a call, text, or questions that I have about what's best for Mom. They have been our support system and have helped guide us with such empathy and care. I have met many of the other resident's family members who come to visit and their dedication to their loved ones is inspiring and helpful to me as we are new to this journey. I would not want my sweet mom anywhere else but at Colonial Oaks.

Wish I could give them a 6-star rating. The facility and staff are so dedicated to our loved ones…read moreliving here. All who work here or have a loved one residing here are considered family. I rest easier knowing my Mom is receiving exceptional care.

Our mother lives at Riverside Oxford Memory Care. The staff here is so wonderful and mom loves it…read morethere and loves everyone that helps take care of her. We picked her up this weekend to take her out for the morning and she looked beautiful and was ready to go. Thank you for giving us such peace of mind!

My grandfather is a resident in their memory care center, and I'll admit that I didn't really know…read morewhat to expect walking in. My mind immediately went to horror-movie scenes. Fortunately, my worries were completely unfounded. I came in at lunch, and chatted with the staff for a bit. They all seemed intelligent, compassionate, and helpful - they knew my grandmother (who was also visiting), greeted her by name, and were happy to see her. We went through the access-controlled door, and the residents seemed happy. The center was carpeted, there were plenty of seats people were sitting on, reading, talking with friends, etc. My grandfather was far more well-kempt than he ever was at home, and seemed in good spirits. I also loved that outside of every room, there were shadowboxes of information and memorabilia about each resident. It helps humanize each resident, even if they have advanced dementia, and I appreciated that. The staff and visitors should never forget that they're caring for engineers, doctors, soldiers, teachers, etc. Yelp's rating system says that 5 starts is "as good as it gets." I don't know if that's true here, because I don't have the experience necessary to compare. However, if you're looking for a memory care center for a loved one, be sure to check out Riverside.

My mother spent her last days at grandmother's house. They made her smile everyday! Miriam and her…read moregirl's are the best!

Loving and caring staff and owner. My mother felt at home while living there. So much better than…read morea "regular " assisted living or nursing home. It is in a completely different category.

Great place, my dad stays here. The Ombudsman for Texas recommended this place for its 0 complaint…read morerating and phenomenal care. Caroline Vigilante NJ

Unfortunately, this location used to be really good. Bonnie and Lisa were a great team and really…read morecared about the residents. Thanksgiving, last year was wonderful. Their work was close to flawless and oversight was extremely detailed and on point. Most recently, my father got out of a double-gated entrance with a keypad. It was due to an employee's complacency and negligence. He was found by a local family member who recognized him this past Saturday. He walked 2 miles without supervision to Walgreens in Arlington (the one next door to the dry cleaner)! I would have highly recommended this location last year but as of the 2-3 months, management has changed -- drastically. Please make another choice!!