They were incredible with my mother in law as well as our whole family. Very attentive, extremely…read morekind and helpful in every way from in person care to helping with all things medical. I highly recommend them.

My 93 year old mother in-law is being served corn dog and pizza for dinner. The food sucks. Not…read morerecommending you bring your loved ones here. Sorry to see that our beloved retired Priest and Nun's are having to eat the same crap. Shame on the Catholic diocese of Galveston Houston on how they treats or people this way.

Have not had a good experience with this facility and do not recommend. The location is an enormous…read moreconcern for safety and accessibility. Many attempts to visit and interact have been discouraged. Went with a friend and was horrified at the conditions and environment our loved one was provided. I called over a two week period at various times to speak with mom over my birthday to no avail! My attempts to have management contact me have also been futile. Perhaps they should have specific times to speak with your loved ones.

We really enjoy assisting residents move into Silverado. The staff is friendly and the property is…read moreclean and well taken care of.

We moved my mother to Belmont at the end of January 2020. Due to some paperwork snafu, they didn't…read moreseem to know she was moving in. It took several days to get her the proper welcoming. Even after that, it seemed the efforts by staff to get her involved and acclimated to her new living arrangements were minimal. Certainly the COVID lockdown made things difficult for senior living facilities, but we paid extra for bathing assistance for mother, and yet when I would see her I could tell she was wearing the same clothes for days in a row, which meant she wasn't bathing and we even sleeping in the same clothes. Mother was on blood thinners, so it was important to monitor her for potential internal bleeding or at least be aware of any pronounced weakness or paleness. Since I couldn't visit her in person, I had to depend on staff for this. In September she had a fall and then was extremely weak and was sent via ambulance to the ER. She had severe internal bleeding and had to have 4 units of blood transfused. I am amazed that the "nursing" staff at Belmont couldn't have observed this issue sooner. Mother passed away in October, and when we went to clear out her belongings, we discovered that all of her valuable jewelry had been stolen from her room. When we reported this to Belmont, they didn't seem to care much, and pretty much blamed it on us that we let Mother have those things in her room. Nothing that was stolen was ever recovered. So if you send your loved one to Belmont, be sure not to send anything of value with them.

My Uncle has been a resident at the Belmont for the past year and a half. We were very blessed to…read morehave had the help of all of the staff to make his transition from the hospital to the Belmont seamless. As I live and work in Dallas, many of the details had to be taken care of by phone or email. It was a great comfort to know that they were there to help in any way possible. He is doing much better now, and I attribute a part of this to the Belmont staff. It is a great relief to know that he has all of his meals prepared. (He says the food is usually quite good!) He enjoys the company of other residents and occasionally joins in the community activities they provide. He is provided with transportation to any doctor visits, his laundry is done, and his room is the perfect size for him. Living in a different city, all of these things mean the world to me. The few times that there has been a problem, they get in touch immediately There is no business that hasn't experienced challenges in the past couple of years. The Belmont continues to make improvements and changes for the better and that's what counts. I look forward to my next trip to visit him as they treat family members very well!

Do not take your loved ones there!!! The administration is horrible. There is no accountability at…read moreall at this facility. I caught one of the aids smoking marijuana one night around 10:00pm. When a resident hits the call button it normally takes hours for someone to respond. I cannot & will it recommend this facility to others. I even made several complaints to Corporate & never got a response from anyone.

I am staying here on a respite because it is close to MD Anderson where I am getting treatment. I…read morehave been here about 9 months or so. I find that if there are issues they are addressed and corrected. No place is perfect. But the staff is very warm and caring, the food is very good and there is a variety, the facility is quite clean. There are activities to participate in. When I first came to look it over I was greeted very warmly by Pearlie the sales director. She is a gem and has been a gem ever since. I can't tell you how welcome she made me feel. Maecella the receptionist is also super nice and competent. Hendrick who drives and fixes things is awesome. There are so many nice things this staff has done for me that it would take too long to write it here. Things that I feel are above and beyond. The RAs are also super nice and helpful. Again I can't name them all because there are so many. Then there is the kitchen staff that are awesome too. I notice that the staff always have smiles here so it must be a good place for them to work as well. Now I am looking forward to getting back home soon. But in the meantime let me tell you I have been treated like a queen. In fact I call this my resort LOL. This place has been perfect for me. I have been able to concentrate on getting well while they take care of the rest. I just can't thank them enough.

Kind staff. Responsive and helpful. Very good food. Great Room options. Clean and well maintained…read more Great location. Nice outdoor spaces accessible to residents. Daily activities and Family events. Laundry and room cleaning weekly. Wifi included. Excursions available for redidents. Staff works and coordinates with outside service providers for hospice, palliative care and othe needs such as wound care, etc.

Some of the workers (after hours) sit around all of the time. I have smelled marijuana from a…read morecouple of aids. The call button response has been up to hours. The meals are lousy. They have missed meals a too many times. On a couple of occasions the nurses have run out of medication that they are supposed to be monitoring. It is too much money for the care that is supposedly provided. I do not recommend this place at all. It is unfortunate because I really had high hopes when I first visited this facility.

Great facilities and activities but be on top of medical care-definitely not the strong point!read more

The memory care unit at this facility is fantastic! They have taken amazing care of my…read moremother-in-law. We have seen much improvement in her dementia since she arrived at the Tradition Buffalo Speedway. The staff is very caring, skilled, compassionate and capable!

My immobile husband was here for 2 months and it was the best of the three nursing homes/skilled…read morenursing facilities that we had been to in the Houston area.in the last 8 monhts. The food was excellent, facility super clean, Rehab therapists excellent and overall care good. We did have some challenges with my husband's demanding care at first but overtime we worked it our with the caring Director of Nursing Annie and amazing new Executive Director Michael. There were so many positives at Brazo Towers that I recommend it. The care of a stroke patient such as my husband is very difficult and necessitates a very active family advocate all the time. We were very disappointed in the lack of patient activities. Although a vigorous monthly calendar was posted very little activities occurred during my husband's stay. When we were leaving we saw indication regarding possible improvement in that area as well.

Had the horrible misfortune meeting social worker Kathleen Kuznicki, about a week ago and then…read moreagain yesterday. Thought maybe she was just having a bad day but unfortunately she was just as unpleasant yesterday as she was last week. Very condescending and horrible bedside manner, if this place has any others like her I would NOT recommended having your loved ones stay here.

This is another assisted living facility that will promise a wonderful experience for your family…read moremember and they just end up taking your money. We moved my father out after six months of being there. We paid the up charge for enhanced care. He was not given his medication at the times passed necessary. Parkinson's medication's need to be delivered in a very timely manner. This has ramifications on lucidity of the person. On more than one occasion when a family member was there, they were late with his medicine. Sometimes we had to request it after the time had passed. We purchased mattress pads in case of him, soiling his bed, and they never used them. They promised he would be taken out of his room, plenty and given activities to keep him busy. This happened rarely if ever. He was often sitting in his room with the TV blaring, wearing soiled undergarments. While he was in the hospital, we went to go retrieve his things, and the room had not been cleaned or touched. Dirty bedding was left on the floor and the room was a mess with the garbage can full. I almost forgot to mention that they lost most of his wardrobe in the laundry! Instead of someone running and getting him some pants from target or somewhere, they told us we needed to do it and then bring them by. I understand it was up to us to replace the entire Wardrobe and they would reimburse us, but that is ridiculous. The only thing I can say is that the place looks clean and is fancy like a four star hotel. The food is decent. I would not send a loved one here. Be prepared to pay River Oaks prices.. also be prepared for big promises with very few being kept. They are all about the sales pitch.

From the owner: MorningStar at River Oaks offers premier senior living in Houston with independent, assisted…read moreliving, and memory care under one roof. Residents enjoy resort-style living with high-end apartments, 24/7 care managers, licensed nurses, and specialized dementia care through our Lavender Sky philosophy. Our Type B license ensures overnight emergency assistance, and SafelyYou AI technology helps prevent falls. Amenities include all-day dining, salon, massage room, fitness center, sky terrace, courtyards, and transportation. Located minutes from Memorial Park, we provide comfort, wellness, and a vibrant community.

Houston Hospice - Diamond Team, lasted a week before I had to fire them and find another hospice…read morethat could provide end of life care for my mother. To begin, their intake nurses are rough, belligerent and detached. The lady we got could care less about my mother, she just wanted to do the minimum and get out. Not a single commitment was upheld, not one. We called for support and help four times in the first week and the average time to hear back from someone was two hours, then another two hours for a nurse to arrive. So if you have an emergency, just call the ambulance and have the hospital take care of it, it's faster, and your loved one will suffer less. Now, as a result of me firing them, they became hostile, threatened to make me pay for equipment they left behind and failed to retrieve. They never took into consideration that my mom had died and their employees, having missed the appointment to pick up the equipment, lied and said a dead woman was preventing them from getting it. We choose to go with another company who was hands down better suited for caring for end of life patients. Houston Hospice is a money game, you are a dollar sign, if you are cool with that, then use them.

Complete bait-and-switch. The admissions representative sold us on services and timing that simply…read moredid not happen. When my mother was discharged home, we were told her equipment would be delivered the day before discharge. That did not happen. We were also told a hospice nurse would be at the house waiting to assess her when she arrived home. That also did not happen. I had to call multiple times just to find out where the equipment was and when a nurse would arrive. We then learned she had not even been fully admitted yet. It took several days to sort everything out during a very stressful time. One nurse who came out did not appear to know how to use the oxygen equipment. A week into hospice care, we still had not seen a nurse aide and again had to call to ask what was going on. The organization has felt extremely disorganized from the start. Communication between admissions and the clinical team does not appear coordinated, and the promises made to our family were not followed through. Most concerning, the nurse assigned to care for my dying parent has spent significant time on her phone during visits rather than focused on patient care. This has been incredibly disappointing during one of the hardest times for our family. Families considering hospice should ask detailed questions and verify exactly what services will actually be provided and when.