UPDATE. I brought my truck in to be worked on to get an alignment. First, they kept it overnight…read morewhen they weren't supposed to, but I had Grace. When I went to pick it up at 5:15 after they closed, they were supposed to leave the key in it yet they never did that and cost me over 30 minutes in extra travel time. Third, I personally witnessed the new front end going in my truck before I brought it to them and the components were marked and nothing was touched as far as I'm concerned on my truck. The proof is I brought it to another place 2 days later and they said this truck is all out of whack. I have proof in the pictures attached as they seemingly manipulated the machine to make it look correct. The first picture is the printout they gave me to show all green the second picture is from the new place I brought it to on the top it shows how bad it was and on the bottom you can see it fixed. Revelation 21:8. Buyer beware!

Excellent service! Everyone understood my needs and how to meet them as simply and quickly as…read morepossible. Thanks!

Not the glamorous place but good honest work. Got me right…read morein and saved me a lot of money.

Jesse got us right in and fixed within an hour.We were out of state,and didn't know where to go to…read moreget brake caliper replaced.Would highly recommend to anyone-local-or traveling!!!! Thanks again!!! Chris + Joyce Koenig Indiana

Everything these guys did for my Audi A6 went great. Looking forward to going back in the future…read morefor service!

Fixed my old Chrysler. Suggested what was needed in the future. Good work…read more They know cars and do not guess they test before they replace parts like some other shops.

Before choosing a shop, I read the reviews and was honestly hesitant. After using Lang's myself, I…read moredon't understand some of the negative comments. A few reviewers appear to be located in California, so it's possible there may be some confusion with another business. My experience was excellent!! I came in on a Monday, the scheduled my truck to be done on Wednesday. I got the call Tuesday afternoon that it was done. They got my truck repaired much faster than expected, charged a very reasonable price, and treated me with respect throughout the process. I'll 1000% be recommending them to friends and family!

Avoid this place like the plague! Worst customer service and completely unprofessional!…read more Brought my truck in for a steering gear box change. Tells me it will take one day. Drop my truck off on a Friday morning, 7:30 am. I call and check 4 times throughout the day. He only answered once, at 2:00 pm, and tells me he's working on it. I call at 5pm, which is closing time, and he doesnt answer. So, my truck stays in there over night. Call back Saturday, AND THEY ARE CLOSED. ALL WEEKEND. Call first thing Monday morning, he tells me that he wasn't able to get to it Friday (after he told me he was working on it already) and that it will be taken care of today. I call 3 times during the day, noone answers. I go up there at 4pm, he tells me he hasn't even touched my truck. I tell him this is ridiculous, I want my keys, I'm leaving. THE GUY CUSSES ME OUT. And to top it off, he left my $400 Redhead steering box out in the back of my truck all weekend for anyone to steal. Thankfully they didn't. But it rained about 4 inches, and now there is rust on the bolts and gearbox. Scott Lang is an angry little man. Don't let all the cars out in front of his shop give you the false impression that he is busily working on them. They are out there because he doesn't know what he's doing and can't fix them.

This place gouges and takes advantage of senior citizens. We would never go here again. My mom…read morehad the window regulator on her car fixed because the window stopped going up and down. Approximately $26 to $85 part All Over the Internet with the motor (Advanced auto parts $85 both) AND not a difficult job BUT they ripped her off $476. $80 for the regulator, $180 for the motor, $165 labor. Shop supplies $20, $31 tax. $476... seriously. Yes that is a ripoff! Lied and said the regulator and motor are separate (yes you can buy them together) it was obsolete? Don't go to these people unless you want ripped off.

Crutchfield Auto Care has the best service and kindest people! My father was sold the wrong part…read moresomewhere else and took it there to be installed. They interceded on his behalf and made it right. They charged him 1/3 of what they could have charged him for multiple installations. We feel fortunate to have found such trustworthy people.

THE WORST KIND OF MECHANIC (the term used loosely) . I gave these guys a '75 Trans Am show car and…read morea Corvette to make a minor repairs. They returned to me two sloppy, leaky messes which I had to completely redo upon their arrival home following a 6 week stay in the shop. The negligence, laziness and sloppiness that my cars were handled with were only surpassed by the unprofessionalism exorcized when I called to ask Brad (Bill's son) for an explanation. After 6 weeks of waiting for them to get around to my cars I paid the extremely over priced invoice only to find that there had been more damage done to my cars than repairs. First off, one of the main repairs I asked them to do on the Trans Am (the reason I brought the car to them rather than just doing it myself) must have been too difficult for them to bother with. When I asked how the repair was completed, I was told I never asked them to perform said repair. Ok, so I must have forgotten to request the main repair and reason I brought my car to them in the first place. I must also have had the conversation discussing the repair procedure with Bill and Brad (TWICE) in a dream. Funny though, my friend that went with me to drop of the cars had the same dream. As for the damage they caused to both vehicles I can list all of it (with illustrations) but it would take way to much time so in the interest of the reader's time I will keep it short. On the Trans Am I had to remove the entire intake manifold to replace a sloppy leaky gasket which they charged me to replace TWICE. Yes, TWO TIMES! That's an extra $400.00 because they didn't put the gasket on correctly the first time and had to redo it. I asked why I had to pay for it twice and I was simply told because the work was done. Truth be told it was a sloppy mess oozing with permatex sealant and leaking air thus had to be taken off and done a THIRD time with another new gasket, CORRECTLY, in my own garage by me. Yes, I agree. I should have done it myself in the first place. How a mechanic can charge you to do work TWICE and return the car STILL LEAKING is a mystery to me but at this point it had been SIX WEEKS and I just wanted the car out of there and back home where it was safe from more costly and damaging hands. I cant help but to provide another example though. The preverbal "straw that broke the camel's back". I had a brand new four core radiator in the Trans Am. While I was REDOING THEIR WORK I noticed a glop of permatex on the fins. At first I thought it was just a drop that they spilled (considering how much sloppy spillage they left all over the white pearl painted chromed out engine) but upon peeling it off the coolant began to leak. So, they damaged my radiator (amongst many other parts) and covered it up without telling me. I can only guess they assumed I wouldn't notice it. Are you kidding me? Its a SHOW CAR GUYS. When I saw that I immediately called Brad to ask if he wanted a list of the reasons why they would never see me in their shop again. At that point I think the list was at 10 (It grew from there). I was threatened, told to come in and tell him to his face, told to F*** OFF and heard a "CLICK". He hung up on me which prompted this review. When you gotta vent, you gotta vent. As I stated I can go on for a while but you should get the gist at this point. In short, I guess if you had a junker you can take your chances. However, if you have any kind of knowledge of what a repair should look and perform like CONSIDER YOURSELF WARNED! NEGLIGENT, SLOPPY, LAZY, SLOW and UNPROFESSIONAL AT BEST! GOOD LUCK IF YOU USE THEM, YOU WILL NEED IT. Bill or Brad, you have my number, feel free to call. You know I have a whole garage full of '60's and '70's show cars that always need something. At this point I don't know what you can do to rectify this but I welcome any hint of remorse.

I take pride in my car and I expect no less from a business that services it. After Bill's Muffler…read morelooked at my car, I heard a knocking noise in the back. It took me a little time to find out what was making that noise. My wheel lock has its own place in my trunk. Instead of putting it back properly it was just thrown in to bounce all over. AND a mechanic there told me that there was an issue involving suspension work with a quote of $300+. I took it to a more reputable shop just up the street and they fixed the issue for $20, yes that's twenty dollars! Unbelievable.

I would have told you to stay away merely for the fact that after I showed interest by emailing…read morethem about a vehicle that BEFORE I even got to the dealership, I received TWO emails and not one, not two, not three, but FOUR phone calls from "Theresa" and a VIDEO WITH HER HOLDING A SIGN WITH MY NAME ON IT (see attached screenshot) and the vehicle I was interested in...! Already turned off! My boyfriend and I drove from Sarasota (an hour and a half away) to look at a 2021 Ford Bronco they had for sale on their site for $38,970 ... I'm going to copy and paste his review so as to not repeat everything over but I do have to say this... the "manager" Santiago Hernandez needs to work on his management and personality skills. He also needs some help with his manners as even as a woman, I know to look others in the eye and shake their hand. That's just a matter of respect with anyone but more especially in a management position. Our salesman who was 1/3rd his age even showed us that respect. Not Mr. Hernandez. He spoke to us sternly, never smiled, and was extremely condescending. He also makes all his salesmen and employees wear masks yet he, himself, did not have one on. Here is a copy of my boyfriends review... Wow! I suggest staying away from this place. We drove an hour and a half to take a look at a Bronco they list for sale on their website for $38,970. When you click on "detail pricing", it shows dealer fees, electronic fees, and tag fees. No problem. Got to the dealership and spoke with a salesman named Michael. Nice guy. He stated that the vehicle price was actually $55,000 and that the vehicle was a demo and couldn't be sold for six months. I let him know what the website shows, and he invited us in to check what it shows online and check with the manager. His computer shows what we showed. We asked to speak with the manager, and in comes Santiago Hernandez. No smile, nothing... I introduced myself and girlfriend. Not a word back from Santiago. He said that the website price is incorrect and he can't even sell the vehicle if he wanted to. I asked why the vehicle was listed at $38,970. He wouldn't answer, and deflected that he can't even sell it. I asked him again and he stated that it was an error and was priced incorrectly. I stated that there are laws that protect the consumer from listing a vehicle at one price, only to be selling it for a different price. I then proceeded to ask that even if the price was correct, why do they have the vehicle listed on the website for sale if they can't even sell it. He stated that he can put whatever he wants on the website. I stated that he stated earlier that corporate runs the website, but now he can make changes to the website so which was it? He responded that he puts whatever he wants on the website. I said thank you for your time and walked out. On the way out "Manager" Santiago yelled across the room, "Why don't you buy a Bronco in Sarasota?" I ignored him and kept walking.

I was driving my Lincoln Corsair to my son's college. I stopped for gas and coffee, and when I…read morereturned to the car, it had no electrical function. I was finally able to put car into Drive and continued north (no speedometer, AC, blinkers, and unable to open windows). Alan Jay Ford of Wauchula was a few miles away. I arrived in panic & tears. Service Manager, Teresa Simmons, listened patiently to my situation and my urgency to reach my son's school. She said they would take care of the problem as fast as possible. Within minutes, the Alan Jay team had my Corsair inside. They checked it thoroughly but couldn't find any reason for the electrical shutdown, but they were able to reset it, so the car ran fine. This was all within 40 minutes, and the did not even charge me! I cannot express how pleased I was with their quick service and dedication to outstanding customer interaction. I would highly recommend Alan Jay Ford of Wauchula!