Every time they call I will be there to doante! I so believe in this and the snacks are top shelf!…read morePecan Sandies! mmmmmm. They also give out free stuff, T-shirts and gift certificates for Oberwise. I do the Double Red for cancer patients and takes an hour but you have further wait times to donate again to it works out. I've donated gallons and will continue being a "Univer sal Donor"... Your welcome receipients of my special blood. 8) The lady at the appt desk can be rude at times though (mayve an ex dmv employee)

This is my favorite blood donation location (and company). I've never had to wait, and the staff is…read morevery nice. They make me feel comfortable and always check on me, especially during longer donations. They always keep you up to date on donor promotions and answer any questions you have about your donation. There is a beverage/snack area that is always stocked for after your donation. I'd encourage everyone to donate at this location to help save lives.

Great experience donating blood today! Renee was wonderful for the donation and all of the staff…read morewere great. If you're concerned about the experience it was painless, and Renee made the time pass.

I highly recommend going to bio blood components. They have a great staff and friendly service…read more You're doing a good thing by donating your plasma. You help countless people who need it and you get paid.

This is our local Hammond plasma donation facility and i would recommend to donate here.Always…read morehelpful and friendly there staff is as well as very professional and clean.They will make your visit feel like your appreciated for your life saving donation

unfortunately, I started at this location. They were and very But it was the closest to me so…read moreI continued to go. On my third visit I decided I will never be back there again. Still not as long of a wait. I had a very unexperienced technician. She bruised and damaged both of my arms. I've never had such an awful experience. They did not give me an ice pack until I asked for the third time. I had two more donations to give for the bonus and now I may not be able to go because my arms are so bad.

The frustrating thing is their tech messed up inserting the needle too far and don't bother calling…read morethem for guidance. Pretty much was told ice first couple days and a heating pad after. Shows me that if you get hurt you are on your own to deal with it. There have been good staff who have cared and were experianced but the mass turnover over the last few months says a lot. I just wish it seemed like the company cared after they cause injury due to lack of training.

Everyone is so kind I have been donating for a couple years but switched to Biomat a few months…read moreback this is by far the best place to donate plasma

Some incompetent person supplied a set up for my plasmapheresis machine with tubing that had a hole…read morein it. The faulty tubing caused a few drops of my blood to spill on the floor. Now, the supervisor told me that I am deferred for 56 days. Due to the lack of quality control at Grifols Biomat, now my family and I will lose out on 2 months of plasma income which is $900. Thanks a lot Grifols, for your incompetency which is financially hurting me and my family. It's Biomat's mistake, but I'm the one getting hurt.

There is a need for blood and it's on us to help our society. The ladies were awesome getting me…read morein and out, along with good conversation in the midst of my donation.

Great staff, I've been donating here for a while. Glad to help others in this way. They have great…read moreaccommodating hours. I donated at noon on a Sunday. Double reds, stay healthy, the staff here from check in to the blood draw is careful and attentive. Easy to visit and donate.

I use one of the mobile units to donate blood. I've donated blood before and they only take one bag…read moreof blood. They took two and some platelets of total of three on my record. They only show that did a single donation and I asked a single donation is one bag she said yes, and they took two bags of red blood cells. I donated blood before and they only took one never will use this company again. I got sick and donating.

This place has recently been renamed Valiant but when you search for blood donation centers, both…read morewill come up. This place is clean, has a small parking lot, and runs efficiently. I did have trouble making an appointment online, but called and got one scheduled however they also take walk ins. Checkin is self initiated, with lots of sanitizer available, and then a series of tables and chairs to wait at. Right now with the need for blood, it was definitely busy but the staff was very apologetic and continued servicing each donar with speed. I've given blood many times with many centers and I was very impressed with their response when I passed out after donating casually eating my crackers. They swooped me up, got me in a wheel chair quickly with lots of ice packs and settled into a bed. Shout out to Denise who managed my vitals, got my head and lip checked out, then gave all the info to my husband to take me home after clearing it with the rest of the staff. They then called the next day to check on me. I felt really comfortable with this location and the staff that was working enough to go back. She let me know to tell them I had an incident before and they would take extra precautions. I'm happy I could give blood to support those who need it and have so many wonderful people and places to take on that job. Recommend this establishment.

I honestly never thought I'd be motivated to rate a blood donation center 5 stars, but I was…read moreincredibly impressed with my experience at Lifesource. I got in, got checked in right away- we went through all my medical history questions (after checking my blood to make sure my iron levels were high enough to donate) and everything else went incredibly smoothly. Everyone on the staff was informative, friendly and helpful. They said they're in the most need for red cells, so if you're getting that itch to do some good for the world, consider donating red cells -- though of course while blood, platelets and plasma are graciously accepted as well. They make sure you're ok after you donate by asking you to have a snack and wait a few minutes. Really, I felt like they did everything right. Donating full blood took me about 8 minutes. Hoping to go back in 8 weeks (the mandatory waiting period). And you should too.

My husband and I went yesterday evening to give blood. I'm always amazed at the kind and helpful…read morepeople that work in the Joliet office. I met two new people new to me that were outstanding. Joseph was great he checked me in and educated me a little bit on things I didn't know and Autumn who drew the blood and chatted with me as the process went on she was very kind and just a great person to talk with. all of things things make it much easier to donate and it makes me want to come back as I said I think this office is outstanding welcoming and kind words make a huge difference. It's nice to be able to donate blood because you just never know when you or someone you love will need this gift of life. I would encourage everybody that can to set up an appointment to give. It's very easy doesn't take much time and you could be saving a life. I haven't been to any of the other donation centers in the area, but I will say that Joliet is outstanding one of the best places to go. Thank you for making my donations so Simple and actually a pleasant experience.

Staffs are so nice, friendly, well organize. The place is clean and so comfortable. I come here all…read morethe time to donate my blood.

Great place friendly staff sometimes long lines but they go very fast…read more intake very knowledgeable about the process. never a problem with the payment. 5 *****

To the Management Team,…read more I am writing to formally contest a three-month deferral placed on my donor profile following an incident on Monday, April 12. I have been a consistent donor and am concerned that this deferral is the result of an equipment or staff error rather than a medical necessity. Incident Details: On April 12, I was seated for my donation. The phlebotomist on duty (who was not wearing a name badge, though my records will show who was assigned to my bed) performed the stick. However, only five minutes into the process, she disconnected me. When I questioned why the process ended so quickly--as my donations typically take 50 minutes--the technician stated, "It was the machine." I specifically asked if this would result in a deferral, and she assured me it would not because she was able to successfully return my red blood cells. The Dispute: I returned to donate two days later and found I could not sign in. After waiting for a manager who was reportedly checking work instructions, I was told via a security guard that I am now deferred until June. I would like a formal explanation and a review of my file based on the following points: 1 Red Blood Cell Return: CSL policy generally dictates that if red blood cells are returned, a long-term deferral is not required. If my cells were returned as stated by the technician, why has a 60-day+ deferral been issued? 2 Safety Protocols: Unlike previous experiences where a "no-return" occurs, I was not monitored for the standard 10-15 minutes, nor was I provided with an electrolyte drink, further supporting the technician's claim that the return was successful. 3 Equipment Setup: I noticed blood in the plasma line and suspect the machine may not have been spiked or primed correctly. 4 Recurring Issue: A similar incident occurred in October where an employee admitted fault for a machine setup error. I am concerned that I am being penalized for a repeated technical error by staff. I value the opportunity to donate, but I find it unacceptable to be deferred for three months due to an employee or equipment mistake. I am requesting that a manager review the logs for my April 12 donation, identify the technician involved, and contact me to discuss the removal of this deferral. I look forward to your prompt response.