CallEd dealership with a problem with new vehicle that I just purchased. They made me wait a week…read moreto get it in. They set up an appointment for 815 and at 3 o'clock in the afternoon. They still had not looked at it. Very very poor service for people that buy vehicles from them it will never happen again, and I will never darken their doorway again. Mlike Alsop would be ashamed of the service department if he knew.

Just got my new Blazer from Alsop's location in Attica, Indiana. What a pleasant experience…read more Ashante Woodyard was very knowledgeable, friendly and courteous. We had tried, without success, to purchase our new vehicle from the new Lafayette gmc Buick Cadillac. I hope everyone who is looking to buy or lease a vehicle would give Alsop a close look.

So glad I was recommended to the great people at Wright motors. They not only got me into a nice…read morecar... But worked with me with me and my busy schedule. Highly recommend them!!!

Very friendly, knowledgeable, helpful team. They explained everything in detail and made extra time…read moreto ensure we were comfortable. Highly recommended. Ask for Scott Winn.

Formal Complaint - Service Department Experience…read more I normally don't post reviews like this, but I feel it's important to share my experience with the Service Department. From the lack of communication to the questionable repair work, this has been one of the most frustrating and disappointing experiences I've had. My rear driver-side brake caliper was leaking brake fluid so badly that I had no brakes at all. Since I have an extensive warranty and the dealership was nearby, I trusted them to handle the issue safely and professionally. Unfortunately, that wasn't the case. After waiting six days just to have my car looked at, I was told that a slide pin was missing from my caliper, something that, according to the service manager, "doesn't just fall out." I was also told the repair wouldn't be covered under my warranty. I had to personally contact the dealership where I purchased my vehicle to get the claim corrected and approved for coverage. Communication from this service department was nearly nonexistent. I had to call repeatedly for updates, and it took over a week just to have the part ordered and the repair completed. When I asked about the brake pads for that caliper (which were also covered under warranty and had been soaked in brake fluid), I was told they would simply be "resurfaced." As someone concerned about safety, I questioned whether that was appropriate and was dismissed without explanation. When I finally got my vehicle back, the caliper appeared rusty and old, and the brakes immediately began squeaking. A month later, the issue persisted, so I took my car to an independent mechanic, who found a gouged caliper piston and no grease on the slide pin. This is absolutely unacceptable. Between the poor communication, the delays, and the substandard repair work, I would not recommend this service department to anyone. Customers should never have to fight this hard for safe, quality repairs, especially on a warranty-covered issue.

Absolutely impressed with this dealership!! Never been here, live 11 miles away drive by it often…read more We had a lease vehicle for my mother in law that was expiring, and we needed to know about how to purchase or return the vehicle. This vehicle initially was leased in Bradenton Florida. Dave McFadden and his wife greeted me at the door. I explained the situation and looked to them as to how to handle it. Within 5 minutes Dave had it figured out, east peasy!! Something that 2 salesmen and a finance guy and a neighbouring dealership (25 miles west) either weren't willing to do or complete what they said they would. We returned the next day with the leased vehicle and given the actual financing quotes, Dave said take a couple days to figure it out, we did and on7/24/23 we purchased that vehicle and it was such a easy process. Unfortunately in the last year this has been the third purchasing at a dealership that I've been a part of and this was simply a breeze. I cannot say anything but praise for Dave, his wife, Misty, Tiffany making this happen !! Thank you and thank you!! We will return!!

The Alignment Tech did an awesome job. Steering wheel is perfectly centered. Car handles great…read more Payton, Lauren, the whole Service Department receives . Will definitely have future automotive service needs addressed by TOYOTA of DANVILLE.

Very nice and helpful. I left with a vehicle. They worked…read morewith me and helped me get my vehicle.

TERRIBLE SERVICE, rude and disrespectful. Went here for my first tire rotation and oil change…read more Tried to tell me a whole stud and bit, was destroyed, but the car is only a year old? Then this service rep was SO rude and HATEFUL. Her ass needs fired. If I could put -5 stars I would. Worst experience ever.

I was disappointed when job was completed. Was quoted over phone of $91 total . Job was to be 30…read moreminutes but car was not available for 60 minutes and cost ended up over $98. No explanation other than we're busy and couldn't get paperwork done. When have 8:00 AM appointments that is poor excuse.