I hired Trev Mobile Mechanic & I couldn't be more pleased. Trevor came to my disabled car, was…read morepunctual, professional, knowledgeable & kind. He explained everything, what he was doing & needed to be done. He was very thorough & took charge. Trev went above & beyond the call of duty! 10 stars!!!

From the owner: Mechanic, electrical, all internal and external of your vehicalread more

My first time there to get my oil changed. They fit me into their busy schedule. They were very…read morefriendly and affordable. I will be going back.

If it were possible to leave zero stars I would. I took my sons car in for a clutch replacement as…read morehe was finishing military training. I was told there would be a 2 day turnaround at drop off. A week later I call becuase I haven't heard a word and I was told they didn't know what was needed and lost the piece of paper on it. Told them again, and the next day I call to check on it, I was told no one would replace the clutch, so I needed a whole transmission replacement. Guy told me he had 2 available and the car would be done Friday (this was on a monday.) Friday rolls around, no call, no answer when I called repeatedly throughout the day. Called again on Tuesday and I was told THey couldn't find a transmission by the guy that "runs the office". Wait you told me a week ago you had found not one, but two available..... Nope denied that. I go to the shop after not getting a call back from the owner as requested. Same office guy tells me owner is not there. I ask for owner to be called. It is 2:45 in the afternoon, he calls owner waking her up. Tells her he has no idea why I am upset. I repeatedly ask to speak to the owner, he finally puts her on speaker. I run down what has transpired and that I've now been lied to repeatedly and no communication for about 2 weeks on this car that is my military son's car. I ask her if this is how she treats all our military and she yells at me that she has 3 military sons and I can take that comment and shove it somewhere else. I asked her if she wants to say that to a veteran too, and go get my relative from outside in the vehicle. She refuses to talk to him, refuses to own any of the issues. I go out to start the car and it will not start at all. I look at the office kid and ask him why it isn't starting when it was running. He mouths off about it, I said well here then you start it and he starts yelling f this f that, I'm not fing touching that thing.... I call a wrecker to pick it up. Kid lies to the wrecker driver as well telling him he offered to start the car for me, but I refused, which is a straight and blatant lie, with witnesses! I would not take my worst enemies car here. Far as I am concerned they owe me a wrecker bill!

Great customer service from Katie!!!! Thank you - chick to chick - I live in Florida and when I'm…read morein Crawfordsville, I always stop by and make sure my tires are ready to go for the trip when I return back home

Surb's is very quick to diagnose the problem on my vehicle. They are very knowledgeable and have…read moregreat customer service -- the owner called me personally to update me on their progress. We've used them for years now and they've been very reliable -- from repairs to oil changes to tires. They are priced competitively compared to other similar auto shops. They also have a good warranty on their work, specifically the tires and parts they replace.

Provided excellent advice and assessment that may have saved me a bunch of money truly transparent…read moreand honest I appreciate that!

Called a few hours ago, and they were the only ones available to change a tire and install it…read more Showed up at 2:30 and they got it done in 15 mins. $15 Fair price. And when you are passing through a city and get a flat, it's a blessing to get it fixed asap and be on your way. Thank you soo much!

Great service and professional staff. I was out of town and has issues with my valve stem covers…read morenot coming off. ** Side note don't put aluminum fancy caps on your valve stems. They were able to get the other two off that I couldn't & replace them with plastic covers filled my tires to the proper pressure that was the issue. They had gone down overnight in the cold weather and at the end of the checkout. They told me there was no charge. They could've really stuck it to me since I was out of town and not a local. I would highly recommend this company to anyone in the area or passing through needing help.

After another company ghosted us, an angel named Marco came to our (me and my wife's) rescue when…read morethe tire in our U-Haul exploded all over the interstate. Even though it was 90+ degree heat with high humidity, Marco didn't complain or give attitude. Just got to work and got us back on the road. Seriously, Marco needs a raise and/or heavy recognition for his service. Thanks again!

Fast and friendly service and had a very reasonable price. I would recommend to my friends.read more

Just had a Resonator installed by a real professional at a very reasonable price for this day and…read moreage. Thx Muffs and Tails.

I would have liked to give them a 5/5. However, there were a couple of deficiencies in their…read moreservice that should be noted. I took my 2001 truck to them for a 200k mile service. This level of service is normally very thorough and comes at a premium. My expectation, given the stated estimated cost, was that all the basics would be attended to but they were not; There was no oil/filter change (how more basic can it get)? The steering hydraulic oil had not been changed or even topped up. The cooling system had not been flushed (I requested that in particular). The wiper fluid had not been topped up. The fuel filter had not been changed. I supplied the plugs (duly noted to them) but they remained unused on the passenger seat. They did run a check on the undercarriage and informed me that a wheel bearing and lower ball-joints need to be replaced soon. I appreciated that. What I think happened was that the special requests for cooling system flush, new plugs (supplied) and HT cables, serpentine belt, A/C check and refrigerant top-up and all new filters somehow caused the basic 200k service to be overlooked. To their credit, they did change the oil and filter without charge before I left. The shop was modern, clean and well equipped. The staff were very friendly and I'm sure that on a different day the service would have been properly completed. Stuff happens sometimes! I have three vehicles and I may give them the next upcoming service to see if they can earn the full 5 stars. My credentials: Automotive and Marine Fuel Injection Engineer, Mechanical Engineer (Ret).

If you'd like to experience the joys of the valet drivers in Ferris Bueller's Day Off or the high…read moreof burning a hole in you wallet, come on down to JTR Repair in Crawfordsville!! Went in to address an alignment issue and some how came back with a $3400 invoice. Their strategy: overwhelm you with vanity repairs, conduct services without your confirmed consent, and leave you with a hefty bill all while never actually fixing your vehicle. The icing on the cake is they drove my car for an hour as part of a "diagnostic test". As far as I know this was a joy ride across town because I was suddenly missing a quarter of a tank of gas which of course I was not compensated for. I have CD's and a player in my vehicle. When I returned from my service not only were there visible damages to the front wheel but a CD was taken out from the player, thrown in the back seat, and the radio was on with the new CD playing! Surely that takes 8 hours and hundreds of dollars in repairs to complete. PLEASE go down the road to JTR Repair in Lebanon. They are communicative, reasonable, and offer discounts where applicable.

We experienced a surprise flat tire before we were about to leave the Hampton Inn and Suites in…read moreCrawfordsville after checkout yesterday. A very kind woman who worked the hotel desk ran and got the hotel's heavy-duty compressor and filled our tire with air. She said that we could go just down the street to Neal Tire for the tire repair. Neal tire had a parking lot full of automobiles (waiting to be serviced?) and was experiencing a very busy day. The woman who managed the office assured us that they could fit us in for the flat tire fix. Sure enough, within an hour they had fixed our flat! We are so appreciative of this kind woman's compassion on us, and for the mechanic that performed the quick repair! We drove back to Chicago and experienced no further issue with the repaired tire. Thank you, Neal Tire folks, for your kindness to a couple of stranded visitors! Paul and Pam E. 8/7/26

Couldn't get a quote on the product I wanted because the arrogant representative at the counter…read more(don't care what his name is) just wanted to quote me what he wanted to sell me, the only option in stock today. I said I wanted a different option he didnt care. When i said I will go eslewhere he shrugged and said oh well. Terrible service counter presentation is always an indication of a terrible business . They used to be a good option but that was not is in my opinion. Went to their competition and got 3 quotes in 10 minutes with no hassle at all, thanks to Amber at Pomps Tire.