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    Heartland Hospice Care

    5.0 (1 review)

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    20 days ago

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    Heartland Hospice

    Heartland Hospice

    5.0(1 review)
    22.8 mi

    This review is for Heartland Hospice located at 3031 Airpark Dr N, Flint, MI 48507, (810) 230-1318…read more I needed to clarify because I had a hard time finding the correct hospice on Yelp, so I am hoping this is the one. I just wanted to say that this company was wonderful to work with. We had originally had another company for my father-in-law and they were horrible. They either would not show up, would show up late, or just very mean and hurtful to him. At one point we had to refuse to let one of the people in the house due to how they treated him. So we switched to Heartland and let me tell you it was night and day difference. We immediately (within 24 hours) had them at the house, and had constant care and contact from everyone in that company. They treated him so well (and the family also), with so much respect and love. They even stayed with the family the day he passed until all of our needs were met, and hugged everyone as they went out the door. We were able to call the 24 hour line at any time, and our nurse was available even after hours if we had questions or needed anything. Even the man (I believe his name was Oscar) that delivered the bed just put the whole family at ease, he was the most kindest man and we were so grateful for him and the rest of this team. This company will definitely be our first call if we ever shall need any hospice care in the future!

    From the owner: Heartland Hospice Services provides hospice care to terminally ill patients wherever they call…read morehome. At Heartland, we care for the body, mind and spirit of our patients and families. We tailor our care to fit the patients and families unique needs and encourage the involvement of family and friends at every step of the way. Our hospice program includes nursing care, pain management, counseling for patients and families, bereavement services, living will and pastoral support. Heartland believes wholeheartedly in the power of the individual, the importance of relationships and the value of respect and dignity to everyone at every stage of life. Our goal is to create a positive difference in every patients day, to make a personal connection and create memorable momentsmoments that enrich the lives of each of our patients.

    Angela Hospice

    Angela Hospice

    3.4(34 reviews)
    45.7 mi

    Angela Hospice lived up to their promise of making the final moments more comfortable for the…read moreindividual and family. Not only did Angela provide professional, compassionate and person-cented care, they did so with incredible humanity and grace. Even when we came to the "nitty gritty" of finances and paperwork, they showed incredible grace and professionalism. A tip I received from a social worker was to take a good look around and "trust my gut" about whether this felt like a comfortable place for my loved one. Prima facie, it did, and in the end, it absolutely was.

    A heartbreaking experience during my father's final days…read more I am writing this review as a heartbroken daughter who trusted Angela Hospice to provide compassionate care for my father during the final weeks of his life. Unfortunately, our experience was incredibly disappointing, and I would not recommend this company to other families. We were with Angela Hospice for only two weeks before my father passed away. I had already been planning to switch hospice providers due to concerns about his care. However, as his condition rapidly declined and he became unresponsive, I was unable to make the transition. I deeply regret that we did not have the opportunity to find another provider. I was paying $4,100 per month for my father's around-the-clock care at his residence, with hospice services being an additional expense. When I called Angela Hospice for assistance, I was told, "We are not 24/7 care." This response was unnecessary and incredibly frustrating. I was not expecting hospice to replace the caregivers we were already paying for. I understood that distinction. I expected hospice to provide the additional medical support, care coordination, and compassionate end-of-life services my father and family needed. Instead, I often felt we were left to figure things out ourselves. I also found his nurse to be extremely cold and lacking compassion. While she was knowledgeable, medical knowledge alone is not enough when caring for someone who is dying. Families are experiencing some of the most painful moments of their lives and deserve a nurse who can balance clinical expertise with warmth, empathy, and understanding. Unfortunately, that was not our experience. The inconsistency in care was equally upsetting. I had to specifically request that my father receive a bath, and his first week was skipped because of a holiday. I understand that holidays affect scheduling, but hospice care does not stop because it is a holiday. My father was dying, and basic care should not have been delayed. On another occasion, someone came to provide care but left because my father did not answer the door. He was physically unable to get up from the couch. He was on hospice and nearing the end of his life. How could anyone reasonably expect him to get up and answer the door? Rather than making an effort to ensure he was okay, the caregiver left. As a result, my father had to wait another week for his nurse to provide a bath. This was unacceptable. I had never navigated hospice care before. I am a relatively young woman who was watching her father, who was also far too young, approach the end of his life. I was trying to navigate an unfamiliar process while ensuring he was comfortable, cared for, and treated with dignity. Instead of feeling supported, I often felt I had to advocate for even the most basic aspects of his care. Those final days should have been about spending time with my dad, not worrying about whether his care team would show up or follow through. The lack of compassion continued after my father passed away. I was told someone from Angela Hospice would contact me following his death. When I called the next day, I was asked, "What do you need?" There was no expression of sympathy, no acknowledgment of my loss, and not even a simple "I'm sorry for your loss." As I write this review, nine days have passed since my father died, and I have not heard from anyone at Angela Hospice. Hospice care should be about more than medical knowledge. It should be about compassion, dignity, consistency, and supporting families through the most painful moments of their lives. We desperately needed those things and, in my experience, did not receive them. I recognize that we were only with Angela Hospice for two weeks, but those were some of the most significant and heartbreaking days of my life. My father was nearing the end of his life, and there was no opportunity for a second chance. I cannot get those days back, and I deeply regret that his final weeks were marked by so much disappointment and frustration. My father deserved better, and our family deserved better. I would not recommend Angela Hospice to families seeking compassionate end-of-life care. I encourage families to ask detailed questions about visit frequency, personal care, responsiveness, and bereavement support before choosing a provider. No family should have to look back on their loved one's final days and feel as unsupported and let down as we do.

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    Heartland Hospice Care - hospice - Updated September 2026

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