Symphony wants docile patients. If your loved one is ultra-docile and you like them that way,…read moreyou'll do okay. Six months mine there eroded my hubby's poor self esteem and increased his anxiety. My husband started out fairly docile. A nurse (who documented this in her nursing notes) came into his room at night while he was sleeping to clean between his toes! When this toe-cleaning woke him up, he only yelled at her to get the hell out of his room! An Alzheimer's resident climbed into his bed with him and wouldn't get out of the bed. My husband only told him he had to leave! Alzheimer's patients often wandered in and out of his room. His so-called "apartment" was never truly private. We had to teach aides to knock so they wouldn't come upon me lying on his bed with him (clothed) having hugs. My husband - whose memory problems come from traumatic brain injuries, not Alzheimer's - started out so docile, staff was able to put dead hearing aids in his ears and he did not complain, although the devices blocked what hearing he does have. He would later pull them out. Workers kept putting the hearing aids back in without asking if the things worked. Staff was creating an adversarial relationship with an impaired person, making him feel like a sack of potatoes. He acted out - screaming a lot when he had to wait for his (delicious) food. Then he began to fall a lot. Finally Southview Hospital admitted him for a UTI and sepsis. Did Symphony say, "We're sorry - this was bad behavior related to UTI." No. Staff continued putting his dead hearing aids in and he kept ripping them out. As he got more frustrated, they asked me what they should. I said the obvious: "Ask him???" From the beginning I was told, "Our people have been trained to work with the dementia population. They won't have any trouble." (I later learned they sometimes hire workers off the street.) The Patients Bill of Rights (a federal document), created so the individual won't feel bullied or violated, says a patient can refuse care. Workers are then supposed to go away and come back. With good care, an aide says, "May I pull this down? Is it okay for me to wipe you?" Hubby never knew if his caregiver would be a bully or someone who treated him like his knew his own name, so he just hated all of them - and felt hated. Then he stopped getting along with even the good ones. One aide persisted and persisted in changing him. He protested. She "ignored" him (her words). He protested. She persisted. He hit her. She kept chatting with him and later told others she had no need for medical care. But when the Director of Nursing learned she'd been "assaulted," Symphony brought in the police and filed a police report. They tried to stop me from learning the details of what had occurred, as if hubby had arbitrarily and spontaneously assaulted this aide. The police report, which I later got, showed, in her handwriting, this occurred after he made it clear he did not want care and she "ignored" his repeated protests. During a care conference, I suggested the hearing aid issue may have contributed to what happened. The administrator roared, "His hearing aids had nothing to do with him 'punching' (the aide)!" They put him on a psychotropic drug. He could barely see his own feet or string together a paragraph, but he wasn't yelling or screaming! I got him off the drug when I could. I want him human and real. I want him to be able to think. When I asked the Director of Nursing to have aides speak to him more respectfully ("May I...") or to help him brush his teeth daily, I was informed that it's difficult to get aides to do something if you're not watching them. End of discussion. Hubby was hauled off to the ER repeatedly for behaviors. Several Southview ER professionals said Symphony had a pattern of "dumping" dementia patients on the ER for dementia behaviors because they didn't know how to deal with dementia patients. One day after I left my purse in hubby's room, a nurse brought me my wallet - keys and credit cards etc in it. An Alzheimer's resident was found with it. No one ever asked me if I wanted to file a police report. Since Symphony is only an assisted living facility, it is not listed at the Medicare.gov website, where ratings are assigned to Medicare eligible facilities. There is no outside agency monitoring the treatment of this fragile population. The website implies that they have religious services on Sundays. Symphony does not have any kind of religious services on Sundays. About the bill: the law says I have a right to know what I'm paying for. I tried to get an answer about this after they jacked up my bill by $1,200 per month after hubby "assaulted" the aide. They sent me generic information that didn't answer my question. After repeated attempts at clarifying where my money had gone, I gave up. Symphony makes up rules on what they have to do.

I cannot say enough great things about this wonderful community! During this Covid thing, our…read morefamily had an emergency where mom had to have a life or death surgery and that left my poor dad alone with his battle of dementia. We looked at several communities at a quick pace and found this remarkable community. They made everything very easy from the virtual tour, quick move in procedure and very honest with all the questions that we had! Heather the Executive Director is spot on and Carrie listened to all our concerns and addressed our stresses to put us at ease! Dad is doing so well and mom is getting the rest that she needs, so this is a perfect fit for us! Dad really loves the food and all the activities~ he can't wait to go fishing when they are allowed to do so. We visit regularly via FaceTime, it brings me to tears to see him so happy! God bless the loving staff and for making a difference in our lives.

Moving to a lovely villa Jin a nice senior community. Happy to have the conveniences.read more

Do NOT Recommend Bethany if you are looking for actual Rehab and Recovery for a Senior…read more My Elderly Mother went there after a horrific fall and excellent treatment at MVH. Very disappointed in the total lack of organization and management or the occupational and physical therapy. She was supposed to have two sessions of Therapy a day. They usually did not happen and we don't believe a single one was for the proper time. The therapist would literally walk her half way down the hall for 5 minutes and return her to her room. It's almost like they want the senior to NOT recover so that they could get them as a full time permanent resident customer. No organization. No management. The therapy manager never returned my calls. They insist you declare on their markerboard if the senior has outside medical appointments so that they could schedule Therapy around it. We did days in advance. And just as I am wheeling my Mom OUT of the room for her declared medical appointment, BOTH the Occupational and the Physical Therapist show up and feign surprise that they won't be able to do any therapy that day. Pitiful. Stay away from Bethany for Rehab!!! Unless you don't want actual rehab for your patient. My Mom actually fully recovered ONLY because I checked her out early from Bethany and arranged for In Home Rehab thru Miami Valley Hospital. Also - My Mom's room was very worn and filthy. I asked multiple times if they could clean up the "accident" stains from the side chair. It only got better when a week later I cleaned it up myself. Pitiful.

Just moved my grandmother here and can already tell it will be much better for her living here than…read moreher last location which will remain nameless. Her room is very large and it also has a sitting area and a small kitchenette. The bathroom is large enough for her and her walker which was a problem at her last location. The staff here were beyond helpful and made my grandma feel welcome the second she walked in the door for the first time. The staff to resident ratio is great here too, so my gma won't get lost in the crowd and she'll actually be cared about on a more personal level. The meals are freshly cooked and the place is kept very clean. They have a lovely rescued dog that lives on site named Ollie who greeted my gma with a very cheerful tail wag and wiggle. So far I think my gma loves the place.

Hi Just wanted to take a minute to say how much Trinity…read moreCommunity has done for our family. My mother (Rosie) has been there alittle over 6 months and it's been such a blessing knowing that she has made so many friends and the staff is just incredible from everyone in the kitchen, the Therapist, Nurses , (especially Heather who is an absolute angel ) all of staff has been incredible. A special thanks to Corey Vaughn after a few minutes with her we decided this was the right place for Mom. Thank you again Trinity Community & Staff .

Amazing staff! Great place to work and live! Beautiful campus. Amazing leadership. Love spending…read moretime with their well trained and knowledgeable employees.

Nice facility. Lots of recreation opportunities. Some good caring people…read more Unfortunately some are not. Great concerns about medical care, response time, and followup.

From the owner: p10 Wilmington Place is a unique community made up of Independent Living, Assisted Living and…read moreMemory Care apartments. We offer more than two dozen floor plans which allows you to find the perfect fit for you or a loved one, and our apartments are twice the size of most other retirement communities. Our residents enjoy exciting activities and outings as well as our two indoor cinemas complete with popcorn. Those in our community enjoy delicious meals from our award-winning chef daily. Our family owned community has been providing an affordable, safe, caring and supportive lifestyle for seniors for nearly 30 years. Come visit us to see how you can be part of our wonderful neighborhood.. We are also pet-friendly. /p

Poor therapist are top notch. Nursing staff all have the not my job mentally rather than trying to…read morebe helpful to patients. With the exception of DJ who o was awesome and thankfully so because I would not let the so called nurse.i could not get her name because they knew that I recommend she be fired.

The staff is mostly okay, all overworked, a few that are downright neglectful. The doctor, on the…read moreother hand, should give up his license. It's clear he doesn't care about the patients, only the income they generate for him. Pain medications are routinely NOT prescribed, because he doesn't believe in pain that needs more than a 500mg acetaminophen. Labs are delayed, even when it's potentially life- altering. Hospital visits don't happen because he doesn't get paid if the patient isn't under his immediate care. He let my parent die by ignoring a serious infection and not sending them to the hospital, then lied and said it got to bad too quick for him to do anything but recommend hospice. He never spoke to the family, barely saw the patient, and we had to get all our information from the nurses. Dr Robert Hunter - Are you that cruel, or just that incompetent? Regardless, I will tell everyone I know what you are really like.

I can't speak for there for care of the elderly. They likely do a great job but as for community…read morerelations they have been very negligent. Their construction rubble and some scattered trash by their dumpster has been pushed up against my back yard chain link fence and Fairmont High School's fence for over a year, a real eyesore! After many calls, there were promises to clean it up and landscape time and time again and still little to no action. I had to resort to installing a wooden fence to block out the view! I will post pictures soon and will update if there is any progress.

From the owner: The Carlyle House is locally owned and managed through a long standing Dayton family tradition in…read morethe Senior Living industry.

Care would be the key request. My father died of nothing but NEGLECT. I wouldn't take a dog…read morethere. Worst food. Worst accomodations, worst employee, nurses, nurses aids. Worst management. Worst director of Nursing, Nikki. My dad died of neglect. They told lies to the family. Lied about his weight. Lied he was being fed. Lied he had puree diet. Please rethink taking a loved one there. Or a friend. Or any human being. Have contacted police. That's how bad it is.

Not a fan. Close family member in there over a week and no communicating with family on patient…read morestatus Or anything at all. Requested twice. Don't change clothes daily, wondering about bath. Food delivered with no assist to patient to sit up or get comfortable. Have to ask if anyone even checks on patients

They provided my mother with the best care possible. She was treated with kindness and respect by…read moreevery staff member, and it was clear that her well-being was their top priority. The therapy team worked wonders--helping her regain her strength and return home in no time. I'm incredibly grateful for everything they've done for her.

This place is TERRIBLE! I don't even know where to begin. They are not a 5 star please do not…read morebelieve that. My grandfather was there for 6 months and it was the most horrific experience My family has ever been through. They are EXTREMELY short staffed. They had 2 aides to 30+ plus residents many times, they use agency staff which are always different aides and nurses , and they have no clue what's going on. We had to BEG for my grandpa to get showered. I called the D.O.N on a weekly basis to ask when he would get his shower and nothing ever changed. My mother started giving him his bathes along with all his personal care. My family was with him 12 hours a day and he still did not receive proper care . He would be left in soiled diapers, we would put on call light and would wait 20+ min and finally just did it ourselves. This place is terrible. My grandpa fell one night they never called us we arrived at 6 am and he was sitting in the hall naked bleeding profusely like it was no big deal. He needed stitches and had pneumonia when he arrived at hospital . Residents are neglected here. If you plan on putting your loved one here and you can't monitor their care 24/7 then don't expect a long term stay. There was one nurse Angie 2 aides one very short hair and the other black hair with tattoos that my papa loved and one dietary aide we really loved so much, the rest of the staff is horrible. My grandfather past away in the middle of the night a couple weeks ago which has been traumatizing for our family. We saw him at 7 pm and at 3 am they called and said he passed away. Only explanation we got was he had been throwing up, again no phone call to report the illness. The only thing we have come to terms of is that they must of had him laying flat on his back and he aspirated when vomiting. Since he passed we did not receive one phone call from anyone there not the administrator, D.O.N, no one to say sorry for your loss or check on us, goes to show these people are there for money. They could care less about the residents .. there were so many errors. We caught a nurse red handed giving him whole pills when there was an order for crushed only, she admitted to have been doing it for days and he had pneumonia that week he had the fall which could have easily been from aspirating the pills .. Same nurse was back in his room next day with an attitude . My mother then would not allow agency in his room at all due to all the errors. Please just do you research . Yes the building is clean and remodeled but everything else is terrible. I know things can sometimes be unbearable or hard to keep sick loved ones at home, trust me This was the hardest decision our family ever had to make and my mother stayed with him 8 hours every single day he was there, but please research thoroughly before making your choice if you have to go this route and check on your loved ones