This place is absolutely the most disorganized, understaffed and poorly managed place I've ever…read moreseen. My dad was there for three weeks. The first care meeting was 2 1/2 weeks after you already been there no calls about him falling on top of I spent $300 in clothes because they kept losing all those clothes and when I moved him out of there, I got $25 worth of clothes back Then they had the audacity to call me about a bill which are pretty much told them to stick with the sun don't shine or they can give me $300 for the clothes that they lost either way this place is absolutely sucks. Been waiting 2 weeks for a call from the executive director, three weeks from the head nurse. Need I say more on how bad this place is!!

My Aunt has been in this facility since February and I feel like she gets adequate care from her…read moreaides but as far as administrative staff or trying to reach the nursing staff you may as well forget about it. They have lost so much clothing, blankets etc and I labeled all of them with her name and room number like I was told to. I also feel it could be a lot cleaner. Her room the floor looked like it had never been mopped, I would visit her and there would be fecal matter on her tv remote, her bed rails and under her nails. They also randomly moved her to a shared room without notifying anyone and I spoke with the director she told me she didn't need to ask permission. So I do not recommend this nursing home they are understaffed, disorganized, dirty and just shady.

Berkeley is an amazing nursing community. The staff is friendly & compassionate. The nurse aides…read moregenuinely love their job, they provide excellent care. There is an abundance of staff around the clock. The facility is immaculate, very clean. The residents adore the food. As a nurse who has worked at many facilities, it doesn't get any better than this. I would truly send my loved one here.

Took good care of my Mother and rehabbed her nicely Would…read moreloved to have had a longer stay but insurance companies run the world now

I'm leaving this review based on my experience while providing care to a resident at Maple Knoll…read more Unfortunately, I was extremely disappointed and uncomfortable with what I witnessed. During my time there, I observed situations where a resident's call light remained on for an extended period while staff members were sitting in the hallway talking and laughing. I found myself having to assist with many of the resident's needs because staff were not responding as promptly as I would have expected. I understand that I am there to provide support, and I am more than willing to help, but there are certain things I cannot do because I do not have the same access or responsibilities as facility staff. I also witnessed interactions from some staff and therapy personnel that came across as impatient and unkind. Residents in a care facility deserve patience, dignity, compassion, and prompt attention--especially when they are asking for assistance. What bothered me most was seeing staff socializing and laughing in the hallway while a resident was waiting for assistance. Whether or not there were other circumstances I was unaware of, the situation did not give me confidence in the level of attentiveness being provided. I'm sharing this because I genuinely hope management takes these concerns seriously. The residents deserve better. They deserve to feel cared for, respected, and heard--not like they are an inconvenience.

Birchwood is truly a one-of-a-kind facility. You will meet the most incredibly compassionate and…read morededicated caregivers there. They have perfected the art of caring for seniors and take immense pride in the work they do for their community.

Everyone goes above and beyond to make residents and families feel comfortable, valued, and cared…read morefor.

Don't ever leave a deposit to get on the waiting list. It's $500 to be put on the list , with…read moreassurance the money will be refunded if for some reason things dont work out. We couldnt get loaned enough money for my Mother to stay there. Im entitled to my $500 refund. Good luck ! The Woodlands didn't seem to have a problem taking my deposit , its the refund part that seems to be difficult for them. Its been over 2 months and I still havent been reimbursed. No one seems to care much. Im glad I didn't find a way to get my Mother into that place. If they cant handle a simple $500 refund , imagine the care a loved one will get. Next step. Small claims court. What a shame it has to come to that , but Im not going away.

To whom it may concern, I had a dear friend pass away New…read moreYrs eve, 2024 and was unaware due to a number of missed calls and illnesses. It was Mrs. Lois O'Hearn, friend for 40 years. I also had my phone wiped out of many numbers when it crashed on January 21. Peggy(Lois's daughter). I was wondering if you could contact Peggy and ask her to call me--Susan. 5138235405 If that is asking a question that you are unable to fulfill, please advise another way that may be available. If I need to come in person, let me know. Thank you. Susan Feldman Sfeldman949@gmail.com Cincinnati OH 45211

Nursing homes are never a fun place to go, in my opinion. I have never liked going to them since I…read morewas a child because they just exude so much sadness, and "the end is near" resonates in my head as I cross over into that threshold. When I heard the news that my grandpa was being transferred to this nursing home from the hospital my heart sank. I didn't wan to go. Hospitals are bad enough, but nursing homes...ugh. Not to get too much into my personal life, but my grandpa is there because he needs to have physical therapy after a mini stroke. I honestly didn't know nursing homes offered such services, and I decided to go and see what this was all about. As I pulled into the parking lot of the nursing home, my stomach knotted up and my heart started to beat a little faster. Old images of preconceived ideas shot up as old memories thrust themselves forward and I was dreading it. I gathered my wits, and walked into the lobby. The receptionist must be used to the regulars that come in because she didn't offer to help me, and didn't require me to sign in. I asked her where to go, and she gave me a vague idea after I walked through the double doors. Once I walked in to the main section, I have to admit I was a bit surprised. The halls were well lit, and ironic as it sounds, the place didn't smell of the traditional nursing homes that I remember from the past. There were some people sitting in the halls, but the majority of them were smiling and seemed happy, and well taken care of. When I got down to the physical therapy section to see my grandpa, I was surprised to see a chorus going, and the halls were swelling with beautiful and happy voices singing songs that I'm sure invoked many memories of youth. In the physical therapy ward I was even more pleased when I saw the staff and how they treated the people. They knew each one by name, and treated them all with kid gloves, while still being encouraging enough to get them to do their therapy. It made me feel so much better, and I'm so glad that I actually went down there to see this place. The people weren't just wandering around looking lost, and every chair and bed had an alarm on it in case that resident got up or fell at any time. When it comes to nursing homes, this one definitely seems to be high on the list and has definitely changed my stereotypical view of these places. Keep up the great work Tri-County Extended Care, and thank you for putting me a little more at ease.

When my mother said that it was time to move from her home of 47 years and relocate closer to my…read morefamily, I jumped at the chance to show her The Barrington of West Chester. She fell in love with it - and we couldn't say enough nice things about her experience there. The staff really cares about the residents - and they work very hard to make sure that everyone who lives there is comfortable and has a good time. My mother's move to The Barrington was a great move for all of us.

It's been definitely real and all ive expected I love to be able to continue doing business here…read morecause I feel they are fair although I was caught off guard and with low prices I'm also in the position to accept their product knowing without looking that it's gonna be what's expected and worth the possible outcome than shopping anywhere else and hoping my family will enjoy as well In the future

My mother needed to find an assisted living situation in short order. I was frantic on a Friday…read moreafternoon as I called Assisted Living Locators. By Tuesday of the following week David Flautt had arranged for us to tour some great facilities he had identified using the information I'd shared. Having him with us on the tours helped us feel confident we were asking all the right questions. With David's expert help we were able to find the perfect place in record time. David not only helped us to explore the best available options based on our needs he also provided invaluable information about things we needed to keep in mind as we went through the process of choosing a place and how to make it happen. We learned that some of the things we had been worried about were not really issues. He made us aware of things we had not even thought about that we needed to know. Now only a month later, my mom is happily getting settled into her perfect new home. I can't say enough good things about David and about Assisted Living Locators.