I was driving back to California after a road trip in the New England area, unfortunately, I…read moreexperienced a flat tire.in Blue Earth, Minnesota. Called for Geico road side assitance and I was told there is no towing truck available on Sunday, Let me find it my self. I have to say, at the Rest Area I-90 WB Blue Earth, it was very hot and there were a lot of mosquitoes. My wife and I, a 2-year-old son, and a 3-month-old daughter. Finally, after waiting for two hours, I called the 911. Thank you very much to the 911 operator who helped me find a towing service. Besides you, no other towing company is available to tow my car on Sunday. Thank you so much for Richard's Auto Repair & Towing You are my life saver! Five stars Thank you for Minnesota Nice too!

I cannot say enough about this shop! Our 19 year old son was driving cross country alone when he…read morenoticed an issue with his truck. We looked online and found Richard's and called ahead of him as it was close to their closing time. Not only did they hold a lift open for him, they stayed late, diagnosed the issue and got the part for him. It was too late to do the repair that day, so they called us to let us know what was wrong with the truck, drove him to a safe hotel and promised they'd get him back on the road safely first thing in the morning. And they delivered! Our son was back on the road no more than an hour after they opened for the day. And the price was more than fair. Thank you Richard's Auto for repairing the truck but most importantly taking care of our son! Above and beyond!

If you need a wheel alignment, new tires, oil change, shocks, etc. Randy will do it right! He is…read more reasonable. I highly recommend him. He has done work for me for 30+ years.

Your staff went above and beyond to help this old gal with my car problems…read more You have earned my trust and I will definitely be calling you for all of my car maintenance. Thank you so much. Roman Johnson recommended your shop and I will do the same.

I bought abs actuator for Prius 2015 they sent me one part only I tried to contact them few times…read more Nobody respond. Finally through PayPal I was able to get refund but the shipping cost on me. And the shipping location was in Canada which cost me $83 do not buy any product from them. They're not reliable

instructed me to drive a car with an expired temp tag due to their failure to get a title in a…read moretimely manner for a car they've sold,

Our day was made by Connor in the Hawkins body shop. Having…read morehit a snowplow drift earlier in the day, our fender was dislodged and looked like it would fall apart. We called the body shop and were able to get in for an estimate within a half hour. Connor looked at fender cover, went and got a screw, and after manipulating the fender cover into position, put the screw in and we were good to go. He said there was no charge, as it would be more work to write it up than what the charge would be. We were soooooo Thankful to have this potential problem solved so quickly and easily. THANK YOU, Connor

Paul was super helpful. We needed a last minute repair done. He got us in right away and for a fair…read moreprice.

Like the previous reviewer, we also worked with Scott, and he was excellent!…read more From the moment we called in, his customer service was fantastic. He remembered my dad from a sale almost 20 years ago. When we went to test drive the car, he was there, answering any questions we had, showing us how things worked, encouraging us to go on a long drive, etc. When it came to buying the car, he did everything he could to work with us. Since I'm in Wisconsin, he and the office crew researched how much it would cost to title and plate the car here, as well as what sales tax I'd have to pay. He also turned over all the papers they had gotten from the previous owners, gave me a temporary MN permit so I'd be legal to drive home, etc, etc. When we picked up the car (the service department removed the tint for us), the service guys were super friendly and helpful. We've also had a previous experience here -- back in 2009 we had a PT Cruiser that we had bought elsewhere, and since they were the local Chrysler dealer, we contacted them to put in a block heater. They did it quickly, inexpensively, and were very friendly to work with despite the fact that we did not go to them for service or anything. These guys are truly fantastic, and they stand behind both their new and used vehicles. As things stand currently, I would not hesitate to recommend them to anyone!

I had a 2005 Dodge Magnum I bought off a guy on facebook and after about a year started noticing…read morethe transmission was shifting funny. Did research online and found the TCM needed a software update. Now working at a local repair shop of my own I was leary about going to another shop, but we don't have the technology to do software updates. While talking to Duane I was told that my car had been set up with engine performance updates which was throwing the car for a loop. They reset the engine computer and reprogrammed the rest of the computers in my car, and I will say the car drove like a dream after that. I also brought in my 2011 Dodge Durango for a seat belt retractor issue. They got me in right away the day after I brought it to them, got it fixed and got the car back to me all within a couple days. All in all I will say these guys are awesome and will work with anyone. They have been willing to help and take care of any questions that I have. I will not hesitate to go to them in the future for anything.

The Walmart auto care center staff were very helpful, especially after they knew that I have to…read morepark my car there for at least two nights. Because I foolishly left the Wheel lock keys at my house in California and didn't bring them with me on this trip. Therefore, they were unable to provide tire change services immediately. So they immediately reported my situation to the store manager. I was approved to park my car there! Ironically, I had to tell my friends to mail the wheel lock keys here via next-day delivery. I booked a hotel nearby for two nights, and now we can only walk there to check in. Two days later, on Tuesday morning, I received the package from California before 10 AM. So, I immediately came here to get my tires changed. I had already booked and paid for the service through the app earlier. Therefore, the whole process was very quick and smooth. Especially appreciate all the staff in the auto care center. After the tires were changed, we left immediately, because we had been delayed for a while along the way. Our next stop was Mount Rushmore, South Dakota. If we have the opportunity in the future, we will definitely come back to Minnesota for another trip. By the way, the people of Minnesota are really friendly. Thank you, Minnesota Nice! Here's what happened; I'll explain in detail below. I was driving back to California after a road trip in the New England area, unfortunately, I experienced a flat tire.in Blue Earth, Minnesota. Called for Geico roadside assitance and I was told there is no towing truck available on Sunday, Let me find it my self. I have to say, at the Rest Area I-90 WB Blue Earth, it was very hot and there were a lot of mosquitoes. My wife and I, a 2-year-old son, and a 3-month-old daughter. Finally, after waiting for two hours, I called the 911. Thank you very much to the 911 operator who helped me find a towing service. A short while later, the state trooper arrived first. He told us that the tow truck should arrive soon and asked if we wanted him to wait until the tow truck arrived before he left. After the tow truck arrived, I told him we were going to the Walmart auto repair center.

Do not trust their service center even for an oil change. My girlfriend took her car there for an…read moreoil change, and when she left check engine light came on and the car shook. They submitted a claim and said they would respond within 48 hours and 3 days later she was following up. The car was not drivable and it took more than a week for a response. This happened in June, and she had to follow up several times for a response from their claims department. In October they finally denied the claim. The amount of time it took was ridiculous. Horrible service. Go with a local shop