1. Heartland Valuation

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    Simi Valley, CA

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    5 years ago

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    Prime Realty - Cheek black and white bathroom

    Prime Realty

    (44 reviews)

    Working with Elena Radosavcev at Prime Realty made such a difference in my home-buying experience…read more She truly went above and beyond for me throughout the entire process of finding and buying my home. Elena was incredibly patient, supportive, and always made me feel like she had my best interests at heart. She was there to answer every question, talk through concerns, and guide me through each step without ever making me feel rushed or pressured. She also has so many great connections and was able to help get inspections done promptly, which was such a huge help and made the process much less stressful. She is incredibly resourceful and always seemed to know exactly who to call or what needed to happen next. Buying a home is such a big and emotional decision, and having Elena by my side made the process seamless and enjoyable. I felt supported, cared for, and confident throughout the entire process. We also had a lot of laughs along the way. I am so grateful for everything she did for me and would recommend her without hesitation to anyone looking for a realtor who is knowledgeable, responsive, kind, and genuinely cares about her clients.

    Dear Natalie and Lara, Thank you for your the…read moreprofessionalism, expertise, working behind the scenes in which I will probably never know how truly hard you worked to help sell the home. Your prompt, proactive communication, and guidance every step of the way, put me at ease every single time we were going through the process. Your empathy, razor sharp focus, and precision in this line of work is next level- blessed from above. There are natural, born talent both of you have that captivated the selling process. It's more than just how you left me feeling sure of each step, as it was also the skilled expertise you bring through each step. Selling/buying is a very complex endeavor, and both of you were filled with grace, kindness. I'm forever grateful and feel selfishly I wouldn't want anyone to know the best kept secret- then I need to share both of you with others :) I'm kidding. A HUGE SHOUTOUT TO THE PRIME REALTY TEAM!! If you want to receive customer service reserved typically for only a select few, well, Prime Realty treats you with the VERY BEST each step of the way. They have HEART, WIT, KNOWLEDGE, and a passion for the work they do. If you are looking for this kind of care, don't walk, run over to your phone and give them a call!! Thank you!! Thank you!!! Thank you!!!

    illi Commercial Real Estate

    illi Commercial Real Estate

    (34 reviews)

    Woodland Hills

    I rarely leave negative reviews, but after nearly five months of working with Greg Offsay "…read moreExecutive Vice President, DRE #01837719" and illi Commercial Real Estate, I feel obligated to warn others about my experience. This was, without question, the worst experience I've ever had with a commercial real estate broker. Ironically, Greg was the one who reached back out to me after we had decided not to move forward with a property because the landlord's asking price was too high. He contacted me and said the landlord was willing to lower the rent, encouraged me to reconsider the space, and convinced me to move forward with the transaction. Unfortunately, that was the beginning of months of frustration. From that point on, communication was terrible. I constantly had to chase Greg for updates. It was common for days, and sometimes longer, to go by without hearing anything. If I didn't follow up, communication often stopped altogether. Looking back through our text messages and emails, it's obvious that I was repeatedly asking for updates because he consistently failed to communicate or keep the deal moving. Throughout the transaction, I was repeatedly misled about the status of the deal. I have emails, text messages, and voicemails documenting numerous occasions where I was told one thing, only to later discover something entirely different. There was never any transparency, and there was never any accountability. Whenever there was a delay, there was always another excuse. It was the landlord. Then ownership. Then he was out of town. Then he was dealing with personal matters. Then he was out of the office. There was always someone or something else to blame, but never any ownership of the repeated delays or lack of communication. Everything was always someone else's fault. At one point Greg even claimed there had been a lot of "start and stop" throughout the deal. That simply wasn't true from my perspective. We spent months negotiating lease revisions, and the overwhelming majority of the delays occurred because I was waiting on him. I had already provided everything that had been requested and repeatedly found myself following up just to make sure things were actually moving forward. You can have a look at some of the photos I provided. Greg was also extremely unaccommodating when it came to scheduling. Rather than making an effort to accommodate his client's schedule, I was constantly expected to accommodate his. For someone who is supposed to represent his clients and facilitate transactions, I found this incredibly unprofessional. What makes this experience even worse is that after nearly five months, the deal ultimately fell apart. Afterward, Greg apologized and offered to help me find another location. He told me he would send me new listings and continue helping me. That was over a week ago, and just like so many other promises throughout this process, nothing was ever sent. Even after everything that had happened, he still couldn't follow through on something he volunteered to do. I own six retail businesses and have completed numerous commercial lease transactions over the years. I have never worked with an agent who required this much follow up, responded this slowly, communicated this poorly, or handled a transaction this unprofessionally. The amount of time that was wasted was unbelievable. If you're looking for a real estate broker who communicates, follows through on commitments, takes accountability, and genuinely advocates for his clients, my experience with Greg Offsay and illi Commercial Real Estate was the complete opposite. I cannot recommend Greg Offsay or illi Commercial Real Estate under any circumstances. There are far better real estate brokers in Los Angeles. Save yourself months of frustration, poor communication, broken promises, excuses, and wasted time by taking your business elsewhere. This guy is a joke. Updated (July 30th, 2026) In response to Todd: Todd, I find it somewhat comical that you're responding on Greg's behalf when you had absolutely no involvement in this transaction. You weren't part of the emails, text messages, phone calls, or the countless follow ups over the past five months. So I'm not sure how you can confidently tell the public what did or didn't happen. You claim I "edited" the screenshots. Of course I did. They were screenshots, not a complete archive of five months of communication. Their purpose was to show the repeated pattern of me having to chase Greg for updates because communication consistently stalled. No one expects a broker to control a landlord's decisions. My complaint was Greg's lack of communication, the repeated excuses, the misleading information, the failure to follow through on commitments, and the amount of time I spent chasing for updates. If you had actually been involved, you would know that. Instead you've chosen to publicly defend an employee despite having no firsthand knowledge of what actually occurred.

    Clean, well-equipped, and hassle-free--perfect for getting work done without distractions.read more

    RE/MAX Crissman Commercial Services

    RE/MAX Crissman Commercial Services

    (5 reviews)

    To say Tim and Aaron went above and beyond would be an understatement…read more. Patience, professionalism, and just plain fun sums up our recent experience with the Crissman team. This was a big move for my company we were quite nervous about it. We didn't know quite what to expect and had quite a laundry list of questions.  Safe to say, Tim and Aaron calmed our nerves immediately with their very opening personality and friendly approach to the whole process..  They demonstrated extreme patience with all of our questions and back and forth deliberation. However, at no point did we feel pressured or rushed to make any decisions. They answered all of our questions with a very professional and objective perspective but at the same time they were very personable and would always add their personal opinion which we valued.  All business aside, we thoroughly enjoyed their company.. Keen sense of humor and just a delight to be around.  I hope we're in our new warehouse for a long time, but if we were to move, I wouldn't hesitate to work with Crissman Commercial again or give them anything but the highest recommendation

    We have been working with Tim and Dean for the past few months for our commercial/ industrial real…read moreestate needs. They've been extremely helpful, knowledgeable and professional. Dean has gone above and beyond to show us what we need and set up the appointments to check them out. They are very very good with prompt communications. We couldn't be happier. I recommend them to anyone who's in the market to buy/lease commercial/industrial properties.

    Stephanie Vitacco - Stephanie Vitacco

    Stephanie Vitacco

    (121 reviews)

    Woodland Hills

    Seamless. Stephanie made good on all promises! After…read moreinterviewing a few realtors, my brother and I had differing opinions. He liked the personal care and knowledge a local realtor offered, specializing in our specific architecture and neighborhood, I agreed we needed someone approachable, but was concerned about a solo realtor with so many responsibilities per transaction being efficient, b/c selling a house in SoCal is so contractually perilous. From the start, we received excellent service from Stephanie and her team. She was personally available 97% of the time, and if not got back to me fairly quickly. (When hiring a good realtor, you need to understand that if you want personal service, they still have other clients. However, if they're on the phone giving them good service, when they call you back, you'll receive the same treatment!) The team was flexible and all very respectful of our preferences regarding communications, privacy and showings. I was impressed with her individual specialists overseeing each aspect of the transaction, including following the buyer's loan progress and double-checking their realtor's responsibilities too. They dotted all their i's and crossed their T's; I never felt I had to remind them of anything- they did as they said they would, and if I had a question someone responded immediately. Our escrow closed today, and the sale went so smoothly we're pinching ourselves! Many thanks to Chung Mi, Melissa, Adrian and the other team members. I think of Stephanie as a friend and will miss talking with her!

    Stephanie and her entire team was a pleasure to work with. My husband had purchased his first home…read morewith Stephanie many years ago. This time we were selling his childhood home. Since we had not lived there, we had uncertainty about condition and features. Stephanie was proactive in having inspections done in advance so we knew what we were working with. The team expertly advised us on price negotiations to maximize our proceeds. The process was smooth and the team explained everything along the way. We would recommend the team to anyone looking to sell or buy a home.

    Heartland Valuation - realestatesvcs - Updated September 2026

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