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    HeartPlace - Garland

    2.4 (8 reviews)
    Open 8:00 am - 12:00 pm, 1:00 PM - 5:00 PM

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    Joshua M Burak, MD - Methodist Medical Group

    Joshua M Burak, MD - Methodist Medical Group

    1.0(1 review)
    1.0 mi

    I have only seen Dr Burak twice. Both times were pleasant. I was asked to monitor my blood pressure…read moreand send information to him. After I sent original log the Dr changed a medication, ordered bloodwork at labcorp and asked to continue to monitor. This is where things get crazy. I was having a CT scan ordered by another doctor. Test was done at Methodist Richardson Hospital on GBT. On the day I had my CT scan I got home and received a call from Dallas, Dr Buraks assistant with my bloodwork results!! When I told her I did not have bloodwork done her response was "yes you did". I explained my bloodwork is scheduled for the following day. Again she said I was wrong and she had the results. I requested the incorrect test be taken off my portal. The following day came and she posted my actual bloodwork on my portal. I requested the incorrect test results be removed. She told me that getting them taken off was my problem!! After much back and forth with the hospital the explanation they are going with is that the bloodwork was done while I was in the CT SCAN!! Somehow I missed them taking blood from me? They put an IV in for the dye but no blood was taken. I am left with a cardiologist that employs rude incompetence, my blood pressure is still not regulated and the doctor is comparing bloodwork that did not come from me. This situation has made a very difficult time in life even worse!! Plus when does any medical facility do tests for 2 different doctors at the same time? I'm thinking this would be an insurance nightmare.

    HeartPlace - Big open area with kiosk check-in and front desks on the left. Chairs for patients all around.

    HeartPlace

    3.7(17 reviews)
    6.6 mi

    Quality of care I have experienced for over 10 years is the reason I am thriving today. Drs…read more Chhabra and Choudhry are the reasons I fly back to Dallas since having moved back to Calif. I truly believe the confidence as well as the encouragement they have given me is the reason I haven't had anymore cardiac events. But the ONE only issue I have is the very long wait time to speak to a life person in the office so making an appointment can be a challenge. Hoping they can fix this problem. Other than that I can highly recommend this practice!

    This is one busy cardiology office! There is construction in the building, but take the elevator up…read moreto the 3rd floor and you can't miss the office right off to the right. Check-in on the kiosk or at the front desk. There is a sign on the wall that says if you've waited longer than 15 minutes, to go back up to the desk. I thought this was great! Someone was constantly getting called back for their appointment. I loved the "drop a happy note to your doctor" on the table in the waiting area. I also enjoyed the positive messages and words of advice and self-care on the TV screens. Lots of positive vibes here!

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    HeartPlace - This made me smile! Drop a happy note to your doctor! I hope it's filled with lots of happy notes!

    This made me smile! Drop a happy note to your doctor! I hope it's filled with lots of happy notes!

    HeartPlace - Look for the HeartPlace sign in the circle drive, take the elevator up to the 3rd floor.

    Look for the HeartPlace sign in the circle drive, take the elevator up to the 3rd floor.

    HeartPlace - Self-check in. Put your insurance cards into slot and follow screen prompts

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    Self-check in. Put your insurance cards into slot and follow screen prompts

    Methodist Richardson Medical Center

    Methodist Richardson Medical Center

    2.5(229 reviews)
    1.2 mi

    Very friendly and attentive staff. Feels very clean. They have always gotten me in and out quickly…read more They run right on schedule. I get my results back the same day.

    **Complaint Regarding Dr. Krupa Patel and Methodist Richardson Renner Gastroenterology**…read more My name is Chelsea Edwards, and I am submitting this complaint regarding my treatment and subsequent dismissal as a patient by Dr. Krupa Patel at Methodist Richardson Renner Gastroenterology. I have been a highly complex gastrointestinal patient under the care of this practice since approximately September 2024. My medical history includes significant gastrointestinal disease and multiple major abdominal surgeries, making continuity of care especially important. Due to the complexity of my medical condition, I have relied heavily on specialty gastroenterology care for ongoing management and treatment. Approximately six to eight months ago, I had a difficult encounter with a nurse practitioner within the practice. During that interaction, there was a disagreement, and I expressed my intention to file a complaint with the Board of Nursing regarding my concerns about that encounter. Following discussions with upper-level management within the practice, a decision was made that I would no longer see that specific nurse practitioner. However, I was specifically informed that I could remain a patient of Dr. Krupa Patel and continue receiving care through the practice. Following that incident, I had no further conflicts, confrontations, or negative interactions with Dr. Patel. In fact, I did not see or speak with Dr. Patel after that event. There were no discussions regarding concerns about my behavior, no warnings, no requests for a behavioral agreement, and no indication that my relationship with Dr. Patel was in jeopardy. In recent months, my health began to decline. I developed worsening esophageal symptoms and believed I required an esophageal dilation, a procedure I have needed in the past. As my symptoms worsened, I repeatedly contacted the office seeking assistance. Numerous telephone calls were made to the practice, and multiple portal messages were sent. These communications should be documented within the medical record and communication system. During this time, I repeatedly sought help but felt I was given inconsistent information and delayed responses. Despite my efforts, I was unable to obtain timely intervention for my worsening condition. What is most troubling to me is that I never personally spoke with Dr. Patel regarding my concerns. I was never given an opportunity to discuss my symptoms directly with her, nor was I informed that my status as a patient was under review. Instead, while actively seeking medical care for a worsening illness, I was abruptly informed that I had been discharged from the practice. If the physician truly believed that the therapeutic relationship had become irreparably damaged months earlier, I question why that determination was not made at that time. The practice had every opportunity to formally discharge me following the earlier disagreement involving the nurse practitioner. Instead, management specifically chose to keep me under Dr. Patel's care. It was only after I became ill and began requesting evaluation and treatment that I was suddenly dismissed from the practice. I am also confused by the language contained within the discharge notice. The letter reportedly stated that Dr. Patel would continue to provide emergency care for a period of 30 days. If my conduct was truly so problematic that dismissal was necessary, then it seems contradictory that the physician would still agree to provide emergency medical services during that transition period. This raises legitimate questions regarding the actual basis for the dismissal. Equally concerning is that I never received proper notice of the discharge in a timely manner. I was actively attempting to obtain medical care while unaware that the practice had terminated the physician-patient relationship. As a result, I was left without access to the specialist who had been managing my complex gastrointestinal conditions and was forced to seek alternative care during a period of medical instability. I fully understand that physicians generally have the legal right to terminate a physician-patient relationship when done appropriately and in accordance with professional standards. However, my concern is not merely that I was discharged. My concern is the timing, circumstances, and manner in which it occurred. As a medically complex patient experiencing active symptoms, I felt abandoned during a period when I was seeking necessary medical treatment. To this day, I cannot identify any interaction between Dr. Patel and myself that would justify such an abrupt decision. We had no personal conflict, no hostile encounters, and no discussions suggesting that she no longer wished to serve as my physician. Because of this, I am left with the impression that the decision may have been influenced by information or opinions unrelated to my direct interactions with Dr. Patel rather than based upon her own experiences with me as a patie

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    Methodist Richardson Medical Center
    Methodist Richardson Medical Center - More dirt

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    Methodist Richardson Medical Center - Labor and delivery room

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    Labor and delivery room

    HeartPlace - Garland - cardiology - Updated July 2026

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