My loved one passed away at Santa Cruz Post Acute, and our experience there was heartbreaking. She…read morewas transferred from a Monterey hospital after femur surgery to receive physical therapy and become strong enough to return home, but instead her condition declined under their care. During her stay, she lost a considerable amount of weight, and although her surgical wound had healed, she developed bed sores on the bottoms of her feet and lower back that were not properly communicated to us (the family.) We witnessed isolation, rough handling, poor hygiene, poor communication, and lack of compassion. The food was poor, and staff often took a very long time to respond, sometimes hours. She was also frequently in a very deep sleep during the day, which raised concerns about possible overmedication. Her clothes went missing, staff would turn off her cell phone, and with her TV not working, she was left even more isolated. Vulnerable patients deserve dignity, attentive care, hygiene, and transparency with family. That was not our experience. Sally

My uncle had back surgery at Stanford Hospital. He was then transferred to Santa Cruz Post Acute…read morefor his therapeutic recovery. The quality of care he has received has been outstanding. Our contact person Jessica has been on point updating us every step of his recovery. We are simply speechless at the marvelous care he has received, and how much improvement he has made, since he began his recovery journey. I thank every single staff member that has made my uncle's stay comfortable. On behalf of our family we highly recommend Santa Cruz Post Acute for all your recovery needs.

Pacific Coast Manor took incredible care of someone I know, and I'm truly grateful for everything…read morethey've done. From day one, the staff treated them with kindness, respect, and genuine compassion, which gave our whole family peace of mind. The nursing team was attentive and always on top of things. Anytime we had questions or concerns, they communicated clearly and made us feel heard. What really stood out was how personal the care felt. They took the time to get to know my loved one, not just their medical needs but who they are as a person. The facility itself is clean, organized, and has a very welcoming atmosphere. You can tell the team takes pride in what they do and holds a high standard. I would absolutely recommend Pacific Coast Manor to anyone looking for a place they can trust with their loved one.

Great experience at Pacific Coast Manor. The facility was clean and well maintained, and every…read morestaff member, from the nurses, CNAs, therapists, housekeeping, dietary, and front desk team, was kind, professional, and caring. Everyone worked together to provide excellent care and made the rehabilitation process a positive experience. Thank you to the entire team for your hard work and dedication.

My family's experience with Hearts and Hands was perfectly fine. The facility was clean and had…read moreabsolutely NO "rest home" smell. I do want to take a minute to acknowledge Camilla who works at the front desk. I called into the facility many times during my relative's stay there, and Camilla was always friendly, professional, and accurate when I needed to be transferred. She is very welcoming in person as well.

They state the highest standard of care and caring, but only thing management truly care about is…read morethe almighty dollar. Take your family anywhere for their safety and your peace of mind.

I first met Jackie Tucker and Care From the Heart (CFTH) in 2002. Jackie and her team at CFTH…read morenurtured my mom through the last 6 months of my mom's life. Then in early 2024, I needed hip replacement surgery. My wife has dementia, so I hired CFTH to take care of my wife, expecting to be able to come back home after 4 days in a skilled nursing facility. I had major setbacks and spent 2 full months in the hospital. Thankfully, I returned home to a wife that had been extraordinarily well cared for during my unexpected absence. At that point, I also needed a lot of care. It's two years later, and the team from CFTH is still taking excellent care of my wife and me. I am very grateful for Jackie and her team.

Jackie, i have to compliment your care-giver program. The associates were sensitive to all our…read morefriend's needs. Timo was a rock. He handled every conversation and issue with professionalism and sensitivity! We felt secure knowing that we had a safe secure daily care program for our dear friend. You and all your associates are gold.

When I call I'm helped ... I visited once so far.. it has many employees and I saw no slacking off…read more The place didn't smell. My first impression was good. Someone came when we asked for assistance for our reletive. . I plan to return for another visit. Will add to my review.

Food terrible. Staff very nice, items of mine missing. CNA, RN's, NA's very sweet and very nice…read more PT's and OT's very good.

This place has granted me the biggest exhale I've waited for, for so long. I can now visit my dad…read morein a peaceful, comfortable place, and also not feel tremendous guilt when I leave without him. He is not always the most cooperative, but they assured us they could handle things and they've totally lived up to their word. I once overheard them trying to help a resident who was beginning to get super agitated and he was met with a sustained calm, reassuring, patient voice. In addition to feeling good about their care--it's a nice place to be, it really does have an at-home family feel. After my first visit I had some tears in my eyes on my way out and I could see a lot of care in the faces of everyone I passed who worked there, which was really nice to experience as I feel a lot of care facilities I've visited lack that down-to-earth humanitarian feel. Very very grateful!!

From the owner: Soquel Leisure Villa is located in the Soquel hills overlooking beautiful Santa Cruz County. We are…read morea non-medical assisted living facility that offers a program of services that fill the gap between independent living and a skilled nursing facility.

I had an amazing experience with Continuum Hospice. The nurses are so caring, the entire staff took…read morewonderful care of my mom. The first person I spoke with helped me really get focused on what was important, I was honestly a bit of a mess when they mentioned hospice at the facility, but once I spoke to the person at Hospice I understood that I had a mess perception of what Hospice was I had no idea that it was free and you can stop at at any time if you don't like it! It has continued to be the best decision that I have made regarding quality of life for my mom!

During the last few months of her life, my mother, who had dementia, needed constant care. I…read morecalled Safe at Home, and Luisa met with my mother the next day, and scheduled care workers for the following day. Every Safe at Home worker that sat with my mother was caring and professional. Sometimes our schedule would change unexpectedly, and Safe at Home was very accommodating about adding or subtracting shifts, or working oddly-timed shifts. I have nothing but positive comments to say about their professionalism and service. It was a "crisis" time for us, and it's great to know that there are such wonderful people at this company, able to step in and provide the ongoing assistance for our loved one that we ourselves could not provide. Thank you, Safe at Home, for all that you did for us.

Luisa and her team came in at the very last minute with our emergency request for daily care. She…read morewas a godsend, staffing it in two days. Thank you to her, as well as Mirna, Leticia, and Dennyse! They learned gin rummy & poker to play with him! Other than those great ladies, I so appreciated Luisa's willingness to work with us when his situation changed (sometimes in a day!) I found her to be a quick communicator which is SO important. THANKS TO ALL. Oh, and as a PS, my 92-yr-old dad can be an absolute bear - including growling - so their patience and persistence were invaluable.

Im a patient at Dominican Hospital n i want to say their awesome- im facing some real " live like…read moreyour dying" type stuff from that country song- n my nurses on 2tcu Danielle n Angela - are so nice - professional - n caring - n Dr. Anders is on it - helping me - maintenance n housekeeping n Ruben n Rosa n Lily - the food is delicious- rooms r nice n clean - good TV selections- When ur vulnerable n scared n normally independent with abundant resources at all levels- I feel safe - Ive been working in healthcare for awhile n I can tell by all the clinical staff n environment -n attitudes - That corporate is helping n supporting clinical to be successful - which they are - Thank you for helping me Dominican hospital

As I awaited my turn in the emergency room I heard several patients being rudely spoken too or…read moreignored. But when I was taken back to be examined by the doctor, I dropped my check-in stickers down the chair. Since I was I. The ER from a fall, suffering a broken hand and fingers (my hand being deformed)- I could not reach down comfortably with my opposite hand. Anyhow I asked a nurse to assist me. She initially ignored me (assumed the best and thought she hadn't heard me)- so I asked again. She said rudely and with attitude- I'm sure they'll print you more. I said I under that but these have all my in, may you please assist me. She huffed. And did nothing. So I was struggling to get them. So I stood up and inquired with another nurse, who said, "Just wait"- - then the doctor came in and the first gal got them and threw them on the chair as she looked me dead in the eye! I've never been in so much pain and treated so poorly! Then after seeing the doctor who ordered pain meds and X-rays. Sent me next door to await some pain meds. That nurse said don't sit there and pointed across the way. Once seated she said you can come back or just sit there that's fine as she rolled her eyes and made a sye- UGH!!!