Have used Mc automotive for years. Good honest service and friendly atmosphere. Family run. All you…read morecould ask in a garage

Called about an obvious leak in my coolant, as I've been having to refill it weekly, that needed…read moretended to. They found the issue (coolant hose) and fixed it quickly for a decent price so i was happy about that. Fast forward, I picked up my vehicle expecting the issue to be resolved, the next work week I went to start my car and it immediately was overheating. The coolant was full and I've never had this issue before so it was obviously an error on their part as this was my first time handling the car since pickup. I called about the issue they demanded I have it towed to them on my own dollar and even if they found out the issue was due to them they would not cover towing. The lady on the phone even went as far to blame me for the issue. Very disappointed with the service at this point I decided to just bite the bullet and cover the towing in hopes of them fixing the issue they caused free of charge vs another business that would surely charge me as they did not service the car originally. Unfortunately that was not the case they continued to blame me for the new overheating issue while coolant was full on me and insisted on charging me again for their mistake. This business was extremely unprofessional from the receptionist to the service providers, I would highly recommend spending your hard earned $$ at a more understandable and less money hungry small business!!

Recently had my vehicle serviced by moline transmission. This all started when I had called them…read moreand wanted to get information on replacing a slave cylinder on my vehicle. I would provide the parts and everything needed to install on the vehicle. I was quoted 7hours since the transmission needed to be removed to install a new slave cylinder. I called on October 27th and they stated they had about a week worth of work to complete before they would be able to pick up additional jobs. I had no problem with this as I decided to make the appointment for November 13th (17days from appointment call). Time comes to have my vehicle towed and it's dropped off early morning Monday November 13th. I figured I'd give them time and let them work to complete the job. Friday November 17th comes and I hadn't heard anything from them so I call and receive an update. Moline transmission stated they had a couple call ins during the week and they hadn't touched my car. Not a horrible issue but I figured they had plenty of time to finish. I understand things happen. Following week of November 20th, they begin the work. Once again I figure 7hrs at a leisure pace the job should be done right in time for me to have the car before Thursday thanksgiving. I decide to call on Wednesday afternoon and ask for an update. Moline transmission stated they're tidying everything up and they're doing their best to have it done by close of business day 5pm as they are closed for thanksgiving. 5pm comes around and I never hear anything. At this point I figure I'll go to the shop on Friday to see what the delay is. I go to shop Friday morning and they have a sign saying they are closed both Thursday and Friday as well as the weekend as they only work Monday-Friday. At this point I'm disappointed, I believed I could have a reputable shop complete the work in a timely manner as I would have believed they had sufficient time. (Let it be noted there was a hiccup in parts provided yet that was quickly resolved in less than 1hr) I was told because of this they needed to move on to another vehicle and put my car on hold. Monday November 27th I call again for an update and they once again state they're still working on the car and should have it done today. More time passes on and no call. Finally, Wednesday November 29th I am frustrated because I haven't received my car , I was told 2 times on separate days they should have the car done by end of business but yet they continued to work on it. The update for today was they are letting it sit as it has been bled and will be test driven later in the day to ensure the work was done properly. The car had been sitting at the shop since November 13th and the job was finally completed November 29th. I had my car in storage and placed the vehicle back on full coverage insurance because it was going to be driven publicly again. Due to the excessive length of time it was being worked on I felt as if I needed to place the vehicle back on storage insurance as it seemed that's what I was paying for. I gave moline transmission a 17day notice of my car being dropped off. They had the car for 16/17 days from drop off. The job was quoted 7hrs, moline transmission stated they worked on the car much longer than 7hrs and the job wasn't going the way they would have liked but only were going to charge me the 7hrs. I believe they understood this isn't the service they want to provide. In the end the job itself was completed well as my car returned to proper function. The timeliness to complete my car was very poor. If you are able to be without your car for over half a month then they'll work with you. If you have a timeline seek other options. This was my experience and I understand others have better/worse experiences.

Had them do transmission in classic car. Excellent results. They had some used parts no one else in…read moreQC would have had. Two year warranty is very bold in a 30 year old car. Definitely will use them again.

Brought in our prized '06 Buick Lucerne to get an oil change. They told us the thermostat was bad…read moreso we needed a new one, and that we needed to flush the coolant system. This happened 8 months ago, and now we are at GMC Buick getting the same thing done. They do NOT do the work they say they will, and will take advantage of anyone they can. They also were "checking" something in the engine and broke a bolt whilst checking, and forced us to pay $1500 to be able to take the car, even though there was not supposed to be any work done. Would not recommend to anyone that doesn't know cars or what is wrong with their car. Do not trust them to do diagnostics or any other repairs on your vehicle.

Very affordable and very polite people. I highly recommend this place for your auto needs!! VERY…read moreCLEAN! I was in and out with an exhaust issue. SERIOUSLY HIGLY RECOMMEND!! as a lady getting work done I did not feel I was over priced for the work I had done. AND I LOVE THAT.

My wife and I have been driving to North Brady Imports Plus in Davenport, Iowa for nearly 30 years!…read moreWe have always been treated with great respect and concern for our automobile issues. All of the staff encountered have been extremely polite, professional, knowledgeable, and efficient. The people at North Brady Imports Plus have always been able to solve our automotive mysteries and repair minor and major issues with a higher degree of expertise and at a significantly lower cost than most dealerships' service departments! The staff at their new sister location in Moline, Illinois are just as capable, well-trained, and efficient in diagnosing automobile issues as their counterparts in their other location in Davenport! I had unknown issues with my Lexus' air-conditioning system and wisely brought my vehicle to the Moline location. In a matter of a few hours, they were able to trace the problem to a faulty switch, probably saving me 100s if not 1000s of dollars in unnecessary charges! (Other less-qualified mechanics elsewhere would likely have resorted to swapping out components until the system started functioning again)! Thank you for a pleasant automobile repair experience!

They are the best car company I've ever delt with. They will talk to you on every step they take,…read moremake sure everything you ask gets done for a great price, and they will make sure if they find any other issues they'll let you know. They go above and beyond the service you ask for

They're honest, knowledgeable and thorough. They talked me through their troubleshooting process…read moreand the range of potential problems and solutions.

My check engine light came on and I was advised to go to Avenue Automotive by a worker at OReillys…read morefor their fair pricing. They got me in quickly and did not charge me for assessing the damages to my vehicle. I needed a new EVAP canister. They ordered it and got it replaced as soon as the part came in. Prices were fair.

Awful, these guys took a week just to look at my truck, then the day after i get it back from these…read moreclown, what they said they fixed is the cause of it to break down again. I used to like this place but not anymore

had issues with another shop, so i brought my truck here in hopes they could help sort out my 78…read morechevy c10. while it did take them a minute to start that is on my as the tow truck broke down on the way there so i was unable to get the truck there on the prescribed day and i dont expect them to hold up their other repair business for that. they went above and beyond what i had asked and they even found and repaired a few electrical issues that i was not aware of. reasonably priced and great to work with

This past week, I scheduled an appt. With Duck Creek. I thought I had an issue with either the…read moreStarter or Alternator. I left my vehicle with them and went to work. They had prior approval to replace the Starter and/or Alternator if necessary. They called me at work a few hours later. It turns out that both the Starter and Alternator were fine and it was just a battery cable. I appreciate the honesty and finding out the repair needed was minor compared to what I thought it was. I have now had three good experiences with Duck Creek. I will definitely be back if and when I have another issue. I really trust these guys.

Terrible customer service. If you go for an oil change, plan on leaving your car for a half day or…read morea whole day. They always have some excuse why it's taking so long. They also had a screwup on one of our cars and gave us a cheap bottle of alcohol that they get local as a sorry because they refused to give us any sort of discount. Yes, your oil change be cheaper versus going to a dealership , but you must first decide if it's worth the hassle! On another occasion, it took three times to change our oil! 1st they couldn't set the sensors right then they overfilled the oil, twice! We had to return two times to get the oil drained off! And not a single apology. In fact they were quite rude when I went in.

Cannot say enough how excellent their work is, as well as how knowledgeable they are!! Incredible…read morework ethic! They are determined to find the problem's source, fix the problem, thoroughly explain to clients, AND charge an extremely fair price! The Best.

I was restoring a Jeep for my daughter's 16th birthday. After a 20 hour work shift, I…read moreaccidentally poured ATF-4 into the master cylinder, I know right) two days before the party. Jacks was able to squeeze me in an emergency appointment and was able to fix it. They did an honest evaluation and didn't try to add any erroneous or fake charges. The customer service was great. They even gave me a ride home. I will be brining all my Jeeps for service at Jacks. I would give 10 stars if I could.