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    Heather Rolland

    5.0 (4 reviews)
    ModerateHair Stylists
    Closed 9:30 am - 7:00 pm

    By appointment only

    Services - Heather Rolland

    Haircut

    Hair styling

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    J. Joseph Salon - Butterfly cut

    J. Joseph Salon

    4.1(46 reviews)
    3.3 mi

    Paige did the most amazing job on my hair!! I honestly never thought it would turn out this…read morebeautiful. She completely transformed my hair and made me feel so confident. I'm beyond obsessed with the results ,I love love LOVE it!! Thank you so much Paige for your talent, patience, and hard work. You truly exceeded all my expectations!

    I went to this salon for 3 years but now I will never go back. I was serviced by Lorena for about…read moretwo years. We did my first balayage in May 2025, a neutral bronde color - it was perfect. We then went a little darker in the fall, it was also perfect. In March 2026, I wanted to go back to the neutral bronde balayage, it turned out a warm caramel. Lorena retoned it the following week but it was still too warm and caramel. So then I went back another two weeks later, Lorena redid the balayage - it was a DISASTER. I was platinum blonde, then an ashy bronde, then back to the warm caramel. After the lightening and toning three times and still not the neutral bronde, I had enough. I ripped off the cape and left with wet hair and tears in my eyes. I will never be back. It's clear now that Lorena has no idea what's she's doing and only got the color right the first two times because she asked other employees for help. I am truly baffled that even with her having my original formula she still couldn't get it right. I will never be back and shame on the manager for not offering to correct my hair herself or have a more experienced stylist do the correction. I'm devastated and will now have to find a different salon to correct my hair and spend more money on something that should have been correct the first time. EDIT: Linda from HR called me, she didn't care that my hair was ruined and only offered a half a refund but that doesn't include what I paid for gratuities so I am getting less than half of what I paid for the original balayage and still have to find someone to fix my hair. Lorena also did not take any accountability and blamed it on me not communicating my wants properly, yet I showed her the exact same photos from the first time and continuously emphasized the neutral bronde I wanted. I think my result photo speaks for itself. Good luck if you go here, the salon values money over the client's experience and results. EDIT 2: This salon is a disgrace. They continue to ignore the numerous requests I have made to receive a full refund for the chemical over processing of my hair by their employee Lorena and as a result, the damage repair I now need. Instead, the owner thinks less than half a refund is acceptable and continues to employ Lorena as if she is not responsible for the damage done to my hair. It's truly baffling and disheartening considering I was a loyal patron of this salon for 3 years. Buyer beware that your loyalty means nothing to the salon as long as they can avoid liability for their wrongdoing.

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    J. Joseph Salon - Butterfly cut

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    Butterfly cut

    Heather Rolland - hairstylists - Updated June 2026

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