Beyond disappointed with this! My order was NEVER delivered for my sister's baby shower! I prepaid and never got any response until after the shower was over and they proceeded to tell me this was my fault for not paying even though they refunded my payment after finally replying via email. Absolutely unacceptable read more

I like to try and find a more unique birthday pastry for my wife each year. Then I started getting cupcakes because we can get a variety of flavors and it's easier to share than a cake. I searched a few different sites, it can be hard judging cupcakes just by a website, and frankly it surprises me that in today's digital world people still have such awful websites. I landed on Heaven Cupcakes because their website and social media profiles are up to date and look great with a variety of cupcake designs. I chose to go with a 3 flavor variety pack of 12, and I emailed to ask if they would do something special on just 1 of the cupcakes for my wife. I wasn't doing a custom order so I was just thinking I'd get 12 cupcakes with standard frosting and then maybe 1 with something special. The box got here this morning and OMG, they are beautiful. They had asked what my wife may like and I mentioned she's pregnant and really into Lucky Charms. The cupcakes look like a classy, fashionista blend of flowers, fashion and Lucky Charms. I am blown away by what they did. AND THEY DELIVERED THEM TO MY HOUSE! If I could give 10 stars I would. read more

Heaven Cupcake - Amazing themed cupcakes for my wife's birthday. - Cupcakes Near Me

Dry dry cupcakes. Very overpriced for what you get. Tried the Snickerdoodle and was surprised at how dry it was. Maybe the designs will be ok, but you cannot make up for such a bad bake. How a company handles mistakes shows a lot about their character and integrity. A refund on the full custom portion should have been given. What should have been a sincere apology turned into an online battle between patrons and the owner. It was very clear what was promised was not delivered. I am really disappointed by the response and would not recommend this place to anybody. Very strange to reference someone else on my review, I hope customer service improves. read more

I live in another state and contacted Heaven Cupcake last week with a request to create and deliver custom-designed cupcakes to one of my clients in Salt Lake City. I worked with Ellie and she was responsive and very helpful. I loosely described the vision I had for the cupcake decoration and provided my client's website link so that Heaven Cupcake could see the color scheme I wanted. The cupcakes were delivered this morning and my client was amazed by the "works of art," as he described them. Ellie sent me a photograph of the cupcakes and they far exceeded my expectations. Next time I'm in Salt Lake City, I will make a special stop to Heaven Cupcake. read more

Wonderful cupcakes - delivered to our door! My sister-in-law sent a dozen cupcakes to us and they were delicious. Fresh and flavorful. I have been "SO" disappointed with other SLC area cupcake shops, Heaven Cupcake is the best in SLC. Sprinkles in Beverly Hills, CA, is still the ultimate but Heaven Cupcake is certainly tops for the SLC valley. read more

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Celebrated my dog's one year adopt-iversary this week (in Arizona) - but many of our friends are in Salt Lake City. So I wanted to do something to include them in our little party. Found Heaven Cupcake and contacted them to see what they could do to help us make it special. Ellie was SO helpful, suggested some flavors and then asked me to send a picture of my dog's outfit, so they could "match" it. We went with a variety of red velvet, strawberry, cherry limeade and lemon cupcakes - and they did a VERY colorful frosting with little bones on top! They were absolutely perfect and everybody who got to enjoy them, gave RAVE reviews! If I had only gotten to try them myself, maybe I could've given them six stars! Thank you again, for all your help!!!!! read more

Heaven Cupcake - People cupcakes to celebrate my dog's one year adopt-iversary!!! Beautiful and yummy!!!! - Cupcakes Near Me

I loved working with Heaven Cupcakes!! I am a party planner who had a client request homemade macaroon cupcakes, which apparently are not so easy to find. I found Heaven Cupcakes and after talking to Cori, who was extremely pleasant to speak to I decided to give them a try. The cupcakes turned out amazing! Everyone loved the handmade macaroons. I have used Heaven Cupcakes quite frequently and my clients always rave about the amazing taste! Cori and Erik also special guest judged a Cupcake Wars themed party for me. The party was such a huge hit. Again Cori was a delight to work with. We also got the pleasure of working with Erik as well..such a great team. All of the little guests truly enjoyed their Cupcake War contest and I will be adding it as a special theme to my list of kids parties. read more

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The customer service here is fantastic! Always kind, accommodating, very quick to respond and always on time with the deliveries. I use them every year to deliver cupcakes to my father who is in assisted living facility. I never have to worry about him not receiving his cupcakes and balloons on his special day. He loves them! They are delicious! They even went a step further and sent me a picture of my dad holding his balloons and cupcakes. So very sweet of them! read more

Seriously impressed with Heaven Cupcake! The cupcakes were absolutely delicious! We ordered the Cherry Limeade and the Strawberry. Both kinds of cupcakes were so flavorful, especially the Cherry Limeade, which was my favorite. I am pretty picky about frosting, and theirs was the perfect consistency. Cori delivered our cupcakes and was so professional in her demeanor and was so friendly. She even set up the cupcakes for me, which was such a big help! I will gladly order from them again and again. Thanks Heaven Cupcake! read more

As a vegan, I didn't think I would benefit from a baking lesson by a traditional baker, but boy was I wrong!!! I had an absolute blast baking with Cori!! So many helpful baking tips and what was even cooler is she was totally open to talking about her vegan baking attempts and what worked and what didn't. She is such a lovely person and it was so much fun learning from a seasoned pro. Ever the professional, Cori gave us some super simple ways to elevate our at home-baking to make our cupcakes look legit!!! Something I never ever thought I'd be capable of!!!! I would totally suggest a baking lesson for a night with the girls or even a fun event for the kiddos!! read more

Heaven Cupcake - An amazing baking lesson with Cori from Heaven Cupcake! Such a fun night with the girls!!! - Cupcakes Near Me

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So good! Not only are the cupcakes delicious and beautiful, but the frosting is seriously the best I have ever tasted. The staff is professional and reliable. Cori delivered the cupcakes to our event, set them up and ensured that all of our needs were met. I would definitely recommend this company for any event. read more

Heaven Cupcake - Cupcakes Near Me

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We have used Heaven Cupcake for 2 company events now and have been so happy with their services! Cori is fun-loving yet professional. We especially loved the cupcakes she made with our company logo. Thank you Heaven Cupcake! read more

Heaven Cupcake - We ordered these for a company event. New Power! They were perfect! - Cupcakes Near Me

These were easily the best cupcakes I've ever had. The lemon zest and the strawberry cupcakes were awesome :)

I haven't actually eaten any of the cupcakes, because I'm on a diet, but I've placed several orders to be delivered to clients, events, etc. and the great thing about Heaven Cupcake is that you are taken care of by the owner himself. He's run special orders for me all over the place. And yes, the clients have been very impressed. Hey, when you're trying to land a $3,000/month deal, you'd be surprised how much a few dozen cupcakes delivered to the potential client's office the day after you do your pitch can help. read more

We used Heaven Cupcake for our wedding, and I couldn't have been more pleased. They were freshly made that same day. They looked beautiful, and tasted even better! Great price, and many perks were included, I would recommend Heaven Cupcake for any occasion! read more

We enjoyed 1 dozen lemon and 1 dozen strawberry cupcakes today from Heaven Cupcake. There are a lot of cupcake shops around nowadays, but I would pass up The Sweet Tooth Fairy and So Cupcake any day for a cupcake from Heaven Cupcake. It wasn't "just another cupcake", it was a delicious dessert. read more

You all outdid yourselves. Your cupcakes were a hit at my wedding. Even my wedding photographer wanted your info. They were beautiful and delicious. Working with you guys was so easy and the delivery was fantastic. Also, the additional advice you gave me on ideas for the presentation was great. THank you so much and I will for sure use you guys for any other events we have. I HIGHLY recommend Heaven Cupcake!! read more

I ordered a birthday cake due to their high reviews but had never had one of their cupcakes, nor seen one of their cakes. I was so disappointed with the product. A six inch cake cost me $61 and it looked like a child decorated it. When the cake was sliced, it was the wrong flavor. read more

I asked for special made Biscoff cupcakes for my wife's b-day. Not only did they accommodate me on short notice, they made uhmazing cupcakes with little input. Working in the kitchen industry myself, I especially appreciated that they seemed excited to make intriguing new things for me, instead of being annoyed. True culinary artists! read more

i wanted to surprise my father with a little something for Father's Day and his birthday, they are so close together. i live 2600 miles away and thought i would never find anything besides flowers. Heaven Cupcake, what an idea! the entire transaction couldn't have been easier, not to mention, my mother and father said they were some of the best cupcakes they had ever eaten! great job, Heaven cupcake! i recommend their chocolate cupcakes! read more

I sent these cupcakes to a client of mine and they raved about how yummy the cupcakes were. I will be using them again in the future! Highly recommend. read more

I'm out of state and wanted something nice delivered for an event. I placed my order 29 hours in advance, more than the 24-hour notice requirement (although the website says they will deliver at shorter notice for an additional $10). I waited for the phone call from them to confirm the order and get payment information. I waited. And waited... Nineteen hours later, I was finally contacted (via email, not phone) only to be told that they'd decided NOT to fill my order. The excuse they gave was that my order was "on short notice" and they were really, really busy. My order was not placed on short notice, so that was a lie. Perhaps no one there bothered to check the online orders until late this morning. Perhaps there is another reason. Nevertheless, "bad business practices" doesn't begin to cover it. Their belated response made it impossible for me to find another caterer in time for the event, and that is inexcusable. My advice? Don't contact Heaven Cupcake if professionalism and dependability is important to you. read more

I flew into SLC for a bridal shower and offered to bring dessert. I chose Heaven Cupcake based off of Yelp reviews and I was not disappointed. The cupcakes tasted as good as they looked (they were gorgeous) and the guests were very pleased. I was pleased because delivery was especially convenient. I highly recommend Heaven Cupcake and will definitely use them again. read more

ordered these for my daughter who is away at University of Utah and i am here in Oregon. The process of ordering was easy. They delivered on time and the most important part of it all MY DAUGHTER CALLED ME AND SHE LOVES the cupcakes. I got red velvet and the chocolate ones. And to top the whole thing off the price was reasonable. Thanks Heaven Cupcake, your service was great and your cup cakes awesome. read more

Excellent service and product. I'm out of state and wanted to have something nice delivered to a friend who got hurt. Not only did an employee reply to my email on a day they weren't open, but they delivered the next day (out of their normal delivery area) with little notice. If that wasn't enough, the "delivery message" you send with the cupcakes was hand written in a very nice variety of designs. Most importantly, the cupcakes were a 10/10 hit. Thank you so much Teresa and everyone who was involved! read more

I have been ordering from Heaven Cupcake over the past few years for clients. My clients rave about the cupcakes throughout the year and say they are the best in SLC. Ellie is an absolute pleasure to work with. She responds to online orders quickly and we have never had an issue with an order being incorrect. I will definitely be ordering from again and hopefully I can drop-in on my next visit to SLC to try them for myself! read more

I placed a fairly last minute order to have cupcakes delivered to my boyfriend at his office and I loved how convenient, friendly, and personalized the service was! They arrived right within the timeframe I'd selected and my boyfriend and his colleagues all said that they were delicious! Such an easy, affordable and delicious birthday gift for anyone! read more

Great customer service. I sent these cupcakes from out of state to some colleagues who were incredibly impressed with both the looks and taste of these cupcakes. Would definitely order again. read more

Wonderful cupcakes, had vanilla with chocolate icing!! They tasted as if grandma had just pulled them out of the oven (if she had been a professional baker). Perfect ratio of cupcake and icing, both were sweet but not overpowering. Had a soft inside but was firm enough to not crumble and fall part. Highly recommend Heaven Cupcake for all your cupcake addictions. read more