Heaven spa Brand opening 23628 el toro rd lake forest ca93630 Tel 9496881836 Walk in welcome read more

Ellah was phenomenal at a full body massage. She is precise and really deep. Will def be back here read more

Haven Foot Spot is an absolute gem. My friend and I booked a massage with Cindy and Linda, and they were incredible. Truly the best massage either of us has ever had. We walked out completely astonished by how wonderful the entire experience was -- the atmosphere, the care, and the skill were all exceptional. We left feeling deeply relaxed, refreshed, and honestly a little euphoric. If you're thinking about coming here, just do it. Highly, highly recommended. read more

I had a wonderful experience at this head spa! The store was supposed to close at 10pm but I called at 9:30pm and they let me book an appointment. My day had been full of activities, and I wanted to unwind. My friend had been suggesting I try a head spa, so I found this head spa in my area. It is such a clean establishment. I paid $80 for 60 minutes. I was thinking, gosh, I wish I had a face mask, that would be perfect if I could do a face mask and get my head massaged at the same time. WELL LO AND BEHOLD! My head spa lady, Summer, she asked if she could cleanse my face for me. So, she washed my face and put a nice soothing face mask on me. Exactly what I was hoping would happen! It was soooo nice to relax after a long hot day in the sun with a face mask. The whole experience was awesome! She put scalp oil in my scalp, washed my face, gave me a face mask, massaged my head, then washed my head, more massage. It's so nice. I highly recommend if you have not tried a head spa before. I think they do a nice job. Also the decorations are cute and you can tell they put a lot of love into the place. My room had a background of a Japanese window with Sakura blossoms blossoming. They also hung flowers on the ceiling so it looked like an extension of the Sakura blossoms on the wall. Fun to look at while you stare at the ceiling. Also, the massage bed MASSAGES YOU WHILE YOU GET A HEAD MASSAGE! It's honestly the perfect place to go after a long day. I'm happy to go home and hop into bed now lol I don't even have to wash my face since it's already cleaned for me. Also my hair is super soft. It's basically like a head massage and hair treatment all in one lolll. They steam your hair with a hair treatment. read more

Heaven Massage & Head Spa - I'm getting my hair blow dried after my head massage - Massage Near Me - Lake Forest, California

Linda and Summer are the best. If you're dealing with tight muscles from long hours at the computer or intense workouts, this is the perfect place to relax, unwind, and feel refreshed. Their care and attention make every visit amazing. read more

I booked a 60-minute reflexology session, but unfortunately the experience was very disappointing. During my appointment, the therapist stepped away three separate times to assist potential clients, which repeatedly interrupted the session and made it difficult to relax. Because of these interruptions, my appointment lasted only about 45 minutes instead of the full 60 minutes I had scheduled. I understand that businesses can get busy, but clients should not lose treatment time because staff are attending to other customers. I did not receive the full service I paid for, and the experience felt rushed and unprofessional. I hope the business addresses this so future clients receive the uninterrupted treatment they book and pay for. read more

Stopped by jumba juice, saw this place, took a random chance and did a walk in for me and my partner for full body massages. Loved it. I'm spoiled with massages-mine was very good. E on the other hand never had a professional massage EVER. It was a random but very pleasant visit read more

Heaven Massage & Head Spa - Massage Near Me - Lake Forest, California

I did a 1 hour deep tissue with Sophia. She knows what she is doing and went above and beyond to ensure my comfort and relaxation. The facility is clean with private rooms. Music is relaxing with ocean waves and piano. The price is very competitive. I will be back. Thank you ladies! read more

Amazing Massage. I'm glad I found this place. Very experienced massage therapist. Definitely plan coming back.

Awesome experience We walked in after dinner across the street. They are super skilled and really surprised me. I will back for sure read more

Heaven Massage & Head Spa - Heaven Massage and Head SPA - Massage Near Me - Lake Forest, California

My massage was so relaxing and the experience was great I have been going there now for 3 months read more

I went there asking for a massage to treat my right leg sciatica. It was kind of painful, but the outcome was amazing. I go there regularly. I get cupping for my lower back pain and I do had huge relief. Thank you Linda, she's Amazing. read more

This is a long story so im going to make it short. I booked a couples massage and used a Groupon. We went in and 2 workers come out of the room looking like they just woke up. We go in the room and get ready. The lady working on me was hurting me so bad and never checked if the pressure was okay with me. So I spoke up and asked her to go softer. Then she starts going in with her elbow. After this she did use slightly lighter pressure. Her phone was constantly buzzing which was not relaxing. She had the blanket and my underwear pulled down to the point my whole butt was just out in the open. Then she had my flip over to my back. At this point shes working on my right should and im not sure if she was distracted or not paying attention. But as she is massaging my shoulder her hand slips down to my breast pushing the blanket down. Totally exposing me and groped my right breast twice! At this point im totally uncomfortable and grab the blanket and pull it up. During this I think she realized what she did because I heard her just say "sh**". Then she stuck her fingers in my ears and wiggled them which I thought was strange. Towards the end she was working on my leg and just stopped so I opened my eyes and see her texting on her phone. Not to mention it was a couples massage and mine ended first? So unprofessional. I walked out in pain and woke up today feeling bruised all over my back. I hate conflict so I did not bring it up with management. I hate not tipping so I gave her a small tip and walked out. Personally think she shouldn't recieve a tip and I should get a refund. But lesson learned do not go to this place ever!!!! read more

I came in for a two hour treatment, which included a massage for the first hour and a head spa plus mini facial for the second hour. Both were done in private rooms. My appointment was at 9 AM and I was immediately brought in. No waiting. If you're looking for a high-end luxury spa that charges 400% more, keep looking. But if you're looking for a good massage and head spa for a fantastic price, this is your place. You can tell by the picture that my hair was left silky smooth. read more

Heaven Massage & Head Spa - Store front - Massage Near Me - Lake Forest, California

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If you are looking for a nice, relaxing scalp massage, this is NOT the place to go. My friend and I booked for a couples massage at 6pm. They started on me at 6:10 but my friend didn't get anything until 6:50, just lying there waiting. The entire process was painful and uncomfortable. Thankfully I'm not overly sensitive on my scalp, but it was still too much for me. The massage shocked me as well, very rough and even included light punching on my arms and back. After this I'm taken to get my hair blow dried and sprayed with tons of product. She barely brushed my hair and left it completely matted. These pictures are from when she was finished with the service. I had to ask to borrow a brush to get rid of all the knots they left while waiting an extra half hour for my friend's service to finish. As I was brushing my hair, the lady who did my massage was speaking to the woman at the front desk and they kept looking at me while talking. I was crying quietly while brushing my hair, so disappointed in how it turned out. They were laughing and talking while watching me. When I was about to leave, a woman asked to make sure I left a tip for the woman who did my massage. I felt like I had no choice and left her $5. This experience was painful, not relaxing at all, and left my hair extremely dry and matted. I have never left a bad review anywhere but I need others to know that this is NOT the place to go for a scalp massage. read more

Heaven Massage & Head Spa - My hair was completely matted and dry after the scalp massage service - Massage Near Me - Lake Forest, California

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Amazing service here. Nice smooth skilled service. We walked in after lunch they are available which is great. We had a foot reflexology and head massage. I love it . Will definitely be back soon read more

Heaven Massage & Head Spa - Massage Near Me - Lake Forest, California

There's something off about this establishment. I went for a massage. I needed to use the restroom beforehand. Before I could go into the restroom, someone (I assumed a worker) cut in front of me to use it. She was in there for a long time, talking to either herself or someone on the phone. After about 12 minutes, the woman was still in the restroom. I couldn't shake the bad vibes I got, so I decided to leave and asked the front desk for a refund. They told me the lady who used the bathroom did not work there, but was a random person who followed me into the establishment. It took awhile for them to agree to refund me. I stood there while the workers were yelling at each other and at someone on the phone, presumably the owner. Over the course of 15 minutes, they kept asking me to stay, offering me a discount, and insisting the woman had left the bathroom and the establishment. However, I was standing in the hallway the whole time and know that she never left the bathroom or the establishment. I'm not sure what the deal is, but it just felt sketchy. If the lady in the restroom was someone random off the street who followed me in (and not a worker or another customer) as they suggested, even more reason to feel unsafe getting a massage there. Lastly, I see on my bank statement that I was charged for services never rendered, but the refund they said they granted has yet to be issued. I'm going to have to call my bank. So much for a relaxing afternoon. All that to say - be careful! read more

I don't understand how this place has bad reviews! I came here tonight, they took me in walk in last minute appointment. I had a 1hr deep tissue massage with Ella and it was AMAZING! The amount of pressure and pressure points she was massaging was perfect never had to correct her once. I usually get Thai massages because even some deep massage places like these they can't really get it right. I'm so happy I found this place and ignored the bad reviews. read more

this place definitely lives up to their name name 'heaven' - wife and I had a two hour body & scalp massage ti celebrate our anniversary. they really treated us like royalty! can't wait to schedule our next one, which will for sure be very soon! thank you ladies for a very relaxing experience! read more

I found this place on Yelp and they truly offer the best service! Their prices are very reasonable, and the massage was done with so much attention to detail. The space is also very clean and welcoming. I will definitely be going back soon! read more

Had 1st appointment for Swedish massage today. My MT was Helen. She was a great practitioner, friendly and very in tune with my tension areas. Very professional attitude , plus the room was quiet and clean. Needless to say, I will be returning for more massages. read more

I bought this as a gift. My wife went there for a facial and relaxing head spa massage, but came home with a headache, irritated skin, and tangled hair. Instead of a gentle massage they gave her a rough, painful treatment. They used cheap products that caused an allergic reaction, scrubbed her scalp so hard that her hair turned into a huge knot, and washed it with extremely hot water. What bothered me the most is that when she complained, they didn't fix it - they repeated the same rough process again. After all, she had to stop the procedure herself. Completely unprofessional. read more

Great massage here. I have to admit it was a little chaotic, but it looks like they are continuing to renovate so things were a little messy/dusty. The massage itself was great and my masseuse was very kind and conscious of my pain tolerance as well as any aches that I had that he wanted to remedy. They have good pricing as well especially in comparison to other places in the area. I would imagine this place will be a gem once they are done with their remodeling and maintenance. read more

I'm extremely disappointed with my experience. I booked a scalp treatment expecting a gentle, relaxing head spa, but the stylist was incredibly rough during the massage. When the service was over, my hair was left in huge, tangled knots, and I experienced an alarming amount of hair fall -- far more than I have ever seen before. What was supposed to be a treatment ended up damaging my hair and causing me a lot of stress. What made the situation worse is that I was not offered any kind of refund, compensation, or solution. I left feeling unheard and completely dissatisfied. I hope the salon takes this feedback seriously so no one else has to go through what I did. read more

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I received the 90 minute full body Swedish massage from May and it was honestly the best massage I have had in a long time. She concentrated equally throughout the body and I left feeling much better so I highly recommend this place. The interior is very clean and the staff is friendly and the prices are good so I will definitely be back soon read more

Heaven Massage & Head Spa - Exterior of the business - Massage Near Me - Lake Forest, California

I don't really write and rate but with my experience to this place first time I'm doing this. Very bad, will never recommend (female)masseuse had bad attitude They don't give proper massage did try to take advantage. I stand up and complain and leave . Not a good place. Rate negative zero zero zero read more

Avoid this place!!! I went to this spa salon for a combined facial treatment and a relaxing head massage, which is very trendy now. Unfortunately, the entire experience was awful from the start. I was mixed up with another procedure, and instead of this massage, I got a rough, painful massage. My face and hair were damaged, and they used cheap, unprofessional products on my skin, which gave me an allergic reaction. My head was scrubbed so harshly, my hair tangled into a huge knot, and she washed my hair with extremely hot water, which is not professional at all, since hot water can damage hair. When I complained, they just repeated the whole process, even worse. This was not a massage; it was just rough scrubbing, like they were cleaning rusty dishes. At the end, I had to stop the entire procedure. They still applied a disgusting cream to my face that smelled like rotten eggs. The whole service was awful, and I would only recommend this place to someone you really hate, because it felt like the person despised me and wanted to harm me. When I asked to stop, they still continued, and I lost two hours of my life. My head still hurts, and I will definitely contact the barber board to check all their licenses and confirm if their esthetician was actually licensed to perform facials and massages. This was just awful from beginning to end. read more

It's probably one of the best massages I've got in OC. Ella was extremely thorough and helped literally deep tissue out my chronic neck and back pain. Would def come back! read more

I went to the salon for a combo of a body massage and a hair massage. I left with a bunch of bug bites all over my stomach and legs. Coincidentally, I got a mild case of shingles as well. I would not recommend this place. The reason why I think that I got these bites there is because, I didn't have them prior to the massage and they use these robes that are hanging on the wall. I don't believe they're being washed appropriately. It was really disappointing. read more

Best massage I've ever had in my life. Candy was the most amazing masseuse ever and really got out all of my knots. I will be coming back as much as possible! read more

I've been going around checking out different massage businesses. You go to get a massage to relax. From the moment my massage began until almost the time it ended, it was very loud with people talking loud enough from multiple rooms that is was impossible to relax. I would have thought the masseuse would have gone out and asked them to be quiet, but they never did. I found the pressure to be too intense and when the head guard moved off my head, they never moved it back causing my head to feel crammed against the hard table. It was not the best experience and not relaxing at all. I won't be returning. read more

Bought a Groupon. 60 minute foot reflexology. As I sat there I was like "maybe 60 min is too long for feet and legs??" Nope. No regrets. Used the restroom beforehand with no issues. Was offered other services. Full disclosure I had Botox the day before so face down was a no go. Next time I will. Starts with a foot soak and a massage to neck and shoulders. Switch over to their recliner. And the delightful foot and leg massage begins. No complaints . Will be back on the regular . Was checked on by what I assume was the owner regarding my experience and pressure. It is a more traditional Asian massage place so yes you will hear women talking and giggling. read more

Showed up initially for a full body massage but upon entering and seeing a cluttered, dirty environment and massage tables with linens that did not look fresh, I only reluctantly stayed as this was a Groupon gift from my mom and opted for a foot massage instead because how can you mess that up. Lady brings me to this open room like barely a curtain and tons of light and noise and tells me to lay down on this bed (see pic below it's covered with a beach towel?!) -she tells me to take off my sweatshirt and I was confused because I wanted only legs- she scoops out a huge glob of coconut oil from a Costco size jar with her hands and legit slaps it onto the back of my neck I'm like Oh okay this is happening. During the experience she's legit texting with one hand and rubbing me with the other. ladies keep walking in like one lady is carrying meat and potatoes and another lady is carrying flour and other items and another lady brings in something I've never seen before and I think during my massage I heard clanking spoons like maybe they were cooking soup in the back? I'm like do they live here? Not that I care but it was odd. And I used the bathroom and the place was just gross and not well kept. The lady brought me HOT stones for my legs and they were scalding and I tried to tell her but she was using an app to translate and just kept Pressing the stones onto my feet. I definitely got stretched into a pretzel configuration and the massage part that I didn't even want on my upper body was very painful like digging into my spine and pressure points and I kept pulling away, wincing. Upon checking out they were tapping on my phone like Zelle and I felt SO uncomfortable as they watched me tip an experience that I did not enjoy. Do not come here. It's gross, run down, not professional environment and painful. read more

Heaven Massage & Head Spa - Massage Near Me - Lake Forest, California

I have been to many spas in the area. Their prices are very good. I've used two different masseuses and both have been great. The staff is very friendly. I have knots in my back, and they were able to work on those and get some of those out. I recommend. read more

I live in Arizona and came out to Lake Forest to visit my daughter while she was having a very difficult life event. I thought it would be very relaxing to have a massage & facial with her. I chose Heaven Spa because of it's convenient location and because there were able to accommodate side by side massages & facials for the both of us. Before the massage began, I told the massage therapist to please focus on the right side of my back more than the rest of the areas because that is the worst part that needed to be worked out. I'm guessing due to a language barrier ... she didn't do that. She just did her own thing regardless. Then when she hit my glute mussles with her thumb, it caused extreme pain for me. I reacted and said "No, that hurts". She responded with an "OK". Then continued to hit that same spot at least 4 more times after that. I would rate the overall quality of this massage at 2.5 stars. Then the facial ..... you have to lie down on a shiatsu massage table for this. As soon as I was down, she turned the table on and caused excrutiating pain for me as my back CANNOT handle the hard balls of a shiatsu massage. I immediately said No, turn it off. It took 3 times for the massage rollers to roll up and back before she turned the table on. THEN half way through the facial, the table turned back on again. I would rate the overall quality of the facial at a 2 stars because the table pretty much un-did all the benefit of the massage. THEN ... this part is the best. As we were leaving, I gave one of the therapist a $20.00 tip to split between the 2 of them. In my eyes, $20 is a lot of money. I am not much of a tipper. This company charged a fee for there service, and we paid their fee. If they wanted more money... then they should have charged more. Anyway, when I gave the tip to the therapist, she acted very indignant and said "Oh ... Um ... OK" Perhaps this "small" tip offended her ... I really don't know ... but I just paid $20.00 more than the asking price for there services. I will definately not go back to this place. read more

Great Head scalp Massage here. Walked in and happens they have availability. It's really a nice try out . Will back soon read more

Heaven Massage & Head Spa - Front door - Massage Near Me - Lake Forest, California

This has been by far the worst experience I have had at a spa. Very poorly managed and no regards to customers time. We had an appointment booked for 6:30 but as soon as we arrived the women working there came out to tell us we would have to wait another 15 mins because they dont enough people to give us service. Later the ladies working there created so much confusion. One wanted us to pay upfront and the other was in a hurry to get us seated. After paying we finally settled. The massage beds were not in the greatest condition and mine had slightly damp towels used. After getting settled, the lady again came tol tell us we would haw to wait another 10 mins as they masseuse were finishing other clients. At this point we were so frustrated. We had waited more than 1 hour and still had nothing started: we told her we wanted to leave. Thats when she got someone to finally start the head spa. Our service started at 7:45 which in itself was very poor. They hardly did any massage and kept pouring water over my head. The ladies kept talking to each other and it was the most annoying thing. (me and my friend were in the same room for head spas) They barely did the spa for 25 mins and spent the remaining time drying our hair. It was very disappointing. Total waste of money. I would never go here again. read more

Comfortable rooms and good massage. I would give them 6 stars. Will back every month read more

DECENT OPTION Reasonable rates. Open late. Decent technique. I would consider returning the next time I'm in the area. read more

I bought a Groupon for a scalp massage- the reviews on Groupon seemed decent I didn't even bother looking on yelp. Now I wish I had. When we came in, the women seemed confused that there were two of us and that they couldn't accommodate us (even though I was texted confirmation this morning), but then she called her manager who said they'd be running 15 min late. The water/steam they used during the treatment smelled like literal sewage I thought I was going to gag. The treatment itself was fine but definitely not that relaxing and not what I expected. At the end, they asked cash or card and we said we already paid the Groupon. And they're like, no for tip- and then she stared me down and wouldn't leave until I paid her. It was very awkward. Lesson learned- read the Yelp reviews too. read more