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    Heavenly Hands Occasions

    4.6 (11 reviews)
    Closed 10:00 am - 4:00 pm

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    Services - Heavenly Hands Occasions

    Wedding planning

    Floral design and installation

    Heavenly Hands Occasions Photos

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    Rochelle E.

    I contracted Heavenly Hands Occasions for my daughter senior pictures since my daughter was going to be out in California for the summer. I've seen Heber's work through their Facebook page and through their church website and loved his work. My daughter and I were looking for photographers in our area (we live in Indiana) but could not decide on one. When planning my daughters summer trip to California Herber came to mind and in that moment I knew we could not go wrong. I reached out to Vanessa through Facebook and she was nice enough to schedule a photo shoot with a month notice which was great as we worried it was to short of a notice. When the time came to have the photo shoot my daughter took my mom, sister and niece to the shoot, all three could not say one bad thing that went wrong during the photo shoot. Heber was accommodating, professional, and sweet through the shoot even with my sister asking to have pictures taken here and there, not once did he seem bothered with getting told by my sister where or how to take the pictures. I received the pictures in a timely manner and could not be happier with the outcome. I'm very happy we went with Heavenly Hands Occasions, I knew from the moment I asked my daughter if she wanted to take her senior pictures in CA there could not be a better photographer than Heber.

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    7 years ago

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    8 years ago

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    7 years ago

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    9 years ago

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    8 years ago

    Business owner information

    Photo of Vanessa J.

    Vanessa J.

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    Review Highlights - Heavenly Hands Occasions

    Vanessa made sure that all of the items were cleaned up at the end of the night and returned to our home address.

    Mentioned in 6 reviews

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    South-East Flowers

    South-East Flowers

    4.0
    (59 reviews)
    $$

    My co-workers sent me flowers from here. However, they gave them my work number by mistake, so I…read moremissed the delivery and received the voicemail the next day. I called the shop and explained the situation. The nice gentleman said they would redeliver the arrangement, and I gave them my cell number. A few hours later I received a call from the delivery driver letting me know he was outside. The arrangement was beautiful and unique, which made it extra special. This family-owned flower shop takes pride in their products and customer service.

    Poor phone customer service. I phoned this floral…read moreestablishment today, a man answered the phoned, I started the conversation with a pleasant voice, " hi, how are you?" The man paused for a few seconds then said rudely, "what can I do for you?" I again said, "hi, how are you?" The man paused again for a few seconds and said, who do you want to speak to?" I said, "I don't want to speak to anyone" and before I could finish my sentence with the words, ("that can't be pleasant enough to greet customers with kindness, therefore, may I speak to another representative,") the man hung up in my face. I phoned back several times and the phone continuously rang. I waited approximately seven minutes and phoned back. The same man answered and I asked, "may I speak to someone about floral arrangements please?" The man hung up in my face again without saying anything. That was extremely rude of him. I have purchased online arrangements regularly, at least six to seven times a year at times. I had no idea the customer service was so poor when speaking to a person on the phone. Moving forward I will no longer patronize this company due to such rude, unprofessional customer service I experienced. If a person cannot greet a customer with respect and a polite greeting - no matter how nice your flower arrangements are, you don't deserve my patronage. I went from a very satisfied online customer for over 20 years, to a very dissatisfied customer due to receiving rude and disrespectful phone service today. Phone courtesy is of the utmost importance if you want customers to continue patronizing your business. It saddens me to give a one star based on the very poor experience I had today.

    Heavenly Hands Occasions - wedding_planning - Updated August 2026

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