Our carpeting was a disaster. Drywall dust from a huge renovation project was everywhere...and Heaven's Best restored our dingy, dirty carpeting to "like new" clean! Scheduling is a breeze, the quote is the price charged, they arrive when they say they'll be there, and couldn't be more friendly and knowledgeable! We are return customers and will use Heaven's Best every time! read more

The carpet cleaning that did get done was ok. But the technician's machine cleaning the stairs broke down in the middle of cleaning. The stairs were already soaked and now he couldn't clean them. He promised me I would be contacted by Chad, the owner and no one called me. I called and left a message, no response. Its just not worth it to have a job half done. read more

Chad went over and above to meet our carpet cleaning needs! He was prompt, professional, and did a great job on our 'long over due for a cleaning' carpeting and loveseat. Have already booked him for another job in December and for next year. Excellent work. read more

I highly recommend Reuben and his crew's excellent work. I have used their services twice and will continue to do so. They were on time, professional and left my carpets immaculate. read more

Reuban and his company did a great job for us when we moved this spring. We had an unfortunate incident involving our lovely two dogs and diarrhea. We used Heaven's Best for cleaning our light beige carpet in our apartment and they did an amazing job. Could hardly tell there was any stains there before!! It was fantastic. Unfortunately, 1 hr after they finished my husband put his trust in the dogs since they had been doing well for the past few days... Just one hour and diarrhea again. Talked with Reuban and he was able to work with us. We also used them for our new house with hardwood cleaning. They again did a great job. Reasonable prices, easy to communicate with, and great work. I would definitely recommend them to others and will plan to continue to use them in the future for maintaining our floors. read more

I requested a quote on their website and included both my telephone number and email. They never responded.

I had Heaven's Best clean my light colored carpeting a few months ago. They did a fantastic job! They paid extra attention to a problem area (the sides on the stairs) that I had specifically pointed out. The last carpet cleaning I had with someone else failed to clean this area. The other true test is that after several months, the stains did not come back. I will definitely be using them again. Great pricing, great service and great guys! read more

Heaven's Best receptionist and service technician were helpful and prompt. The Service tech did a great job on an old stain in the playroom and on carpeted stairway. Highly recommend. read more

Great communication, good pricing. Professional and friendly. I would use there services again.

The guys were here a few minutes before they were scheduled. They were courteous and swift with their efforts. Paying attention to areas that were needing a little more help. They were right on with the amount quoted and finished quickly! With only one hour needed to dry my house was back to its usual shape in no time at all! read more

They were fast and reasonably priced, but not at all detail oriented. Left a lot of hair balls and related stuff along the base boards. Did not get back in the corners or move any furniture. Not sure I would use them again. read more

I realize I'm in the minority here with this review, but all the other positive reviews caused me to have high expectations which were not fulfilled. I sent an email to the company expressing my concerns about the job and did not get a response. I sent a text message about a week later asking if anyone read my email and was told I would get a call 2 days later which did not happen. I live in a 4,500 square foot home that we built 7 years ago. We previously used a service that was no longer in business so we thought we were making a quality choice with Heaven's Best based on the reviews. Unfortunately, we spent nearly $500 for a small amount of carpet and 2 pieces of furniture to be cleaned to try out this company and my carpet looks the same as it did before the cleaning occurred, but now we also have several striated floor boards in our great room from the technician not protecting the wood floor when he cleaned the furniture. Multiple times I reiterated to him that the floor was very sensitive to water and needed to be protected and yet our floor was drenched as well as the wood on our window sills and I had to provide towels and dry it myself. His only response was "my bad" and as he was packing everything up, he offered to give me the name of a buddy of his who could replace my floor if interested. In addition, I spoke with someone at the company and asked them to confirm that they vacuum the carpet before cleaning and they said yes. What they didn't say was that they do not vacuum stairs so this technician proceeded to clean my non-vacuumed stairs which means all the dog and human hair was pushed down into the fibers. Heaven's Best has the list of our concerns so I won't detail them all here. The bottom line is that when it was all done, the furniture was improved, but not the carpet and this company did not even bother to discuss my concerns or apologize. read more

Never using another carpet cleaning company again. Stanley Steamer can suck it. If you have dogs, these guys are the way to go. Steam cleaning never cut it. Heavens Best was prompt, polite and the price is right! They did a wonderful job getting out all the pet stains, removed a spot of leather oil that I've been trying to get out for months (no thanks to two other companies), and a shampoo spot! All this in an hour! Highly recommended read more

I had two great employees clean my basement carpet and two area rugs. Price was affordable, they were early, got all the work done and out the door. Completely autonomous, didn't have to give them any direction, other that apologizing for not cleaning up all the kids stuff; which they promptly and without hesitation did. Would definitely hire them again. read more

Ruben was great. Timely with providing a quote, punctual and fast the day of the appointment. He even cleaned a stain spot in my car that a car detailing place wasn't able to get out. Glad to see his business growing fast! read more

I couldn't be happier with the quality service provided by Reuben and his crew. They were timely, professional and friendly. Our carpet in the living room and on our stairs looks brand new! We have 2 cats, a dog, a toddler and a baby on the way. The products they used were completely safe and smelled great. I would highly recommend them to anyone!! read more

Just had Reuben with Heaven's Best out this morning. We couldn't be happier! He cleaned the carpet in our family room, the sectional in the same room and two area rugs in other rooms in our home. All the rugs are so soft and dried quickly. The sectional looks wonderful. He was prompt, courteous, and did a fabulous job. I would absolutely recommend him to anyone wanting carpet and/or furniture cleaning!! read more

I am so impressed with this business. Professional, great customer service, and best of all~heaven's best carpets!!! They look brand new! Very happy, will come back again!!! read more

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Great experience - my couch looks brand new after they cleaned it. Technician showed up on time and was very professional. Have already recommended to friends and family! read more

Highly recommend! I decided to go with Heaven's Best after reading all their 5-star reviews on Yelp and I am glad I did! Arrived on time, did a very thorough job (even went over a couple areas a second time), was very friendly, have very reasonable prices and they don't try to stick you with "extras" and charged what I was quoted. AND the carpet is dry in about 1 hour (as opposed to others where it can take 6-8 hours to dry)! Also, the process of how/why they do it this way was explained. Not only does it dry quicker than steam cleaning, but it is much gentler on the carpet. Steam cleaning, which heats up the carpet, can damage the glue that holds your carpet together. read more

Tried Heaven's Best after reading the great reviews and was largely very happy with the results. The crew was prompt and polite. The method they use truly does dry in an hour. I had two particular areas in my dining room which needed special attention and they turned out well. My only disappointment was the stairs. I don't think they had the appropriate equipment to do the rounded part where the carpeting turns under the top of the stair and consequently I can still see dirty areas going up my stairs. I would have no problem using them again though. read more

I had the carpets in my house cleaned by Heavens Best a few days ago and it was a great experience! I have had the carpets cleaned in the past only to be left with very wet carpet that took days to dry. This was different it dried very fast and was amazingly clean!! They were very professional and took the time to check with me if I had any areas that needed a little more attention! What a great family run company!! read more

NOT RECOMMENDED - We had our carpets cleaned less than 1 year ago (August) and they already need to be redone - however NOT BY HEAVEN'S BEST. We are two seniors who take their shoes off so it's not like there's a lot of traffic. Meant to write a review last year but never got to it - so here goes: Two very pleasant guys showed up on time - that's about the only good thing I can say - they did not vacuum the carpet before starting - essentially they spray a cleaning solution on the carpet and then run a larger circular buffer across the carpet to clean - and then used a rake to pull up the nap - seems to me especially since they did not vacuum that beyond some light surface cleaning all they did was grind the dirt deeper into the rug - they said they were supposed to have booties but had run out - so they also made a mess of my wood floors walking back and forth across the damp carpet - they did try to use a dry swiffer before leaving but bottom line is I had to wash all the floors after they left - and I was so freaked out about all the dirt that they ground in that I got up at 4am to vacuum the whole house - there are much better options out there and now it appears that I need to find one since the work done by Heaven's Best was so poor! read more