Jeff was my dentist for maybe 30 to 35 years. Never once did he do a procedure, xray, or work he…read moredidn't feel he could do or deemed necessary. He also didn't jump right in to do one either. He took a "wait and see" attitude and kept an eye on it. The if it needed it, he took care of it. He preferred to refer you to highly qualified experts which I find an asset rather than having someone fumble their way through a procedure and perhaps do more harm than good. No, Jeff isn't for everyone. He doesn't suffer fools gladly, and he didn't want to do children of any age or adults with past dental traumas. But there is a very, very good reason why. He served as a medic in Vietnam during the war, and was there on the day of the famous evacuation of families and children. Beyond that I cannot say because he is a man of integrity, respect, and intense privacy. Once when I asked Jeff to treat my then 8 yo son he told me to take him to a pedodontist when my son cried upon seeing the needle. It was only later that I could guess why. I miss him, and it hurts not to be his patient anymore. I have yet to find a dentist I know I'll stick with. Jeff wasn't in it for the money. A living yes, but not the money it would take to dress up his office with remodeling, plush furniture, paintings, and decorations. That can help or hurt a dentist. Those who "judge a book by its cover" may find the "70s" decor with cinder block white painted walls, and mementos of his life and framed collages of his time in Vietnam off-putting. And yes some of his major equipment showed wear and tear, but it worked just as well as the new 2016 showroom floor models. It also meant it kept his overhead down, way down. I don't know how much less but my cleaning earlier this year cost at least four times the $69 for cleanings Jeff charged and Jeff did the cleaning. He would say several times over the years, he'd rather keep his prices low so people would get dental care, than not and suffer through worsening conditions. Yes, Jeff is and was becoming a crusty old man, but the situation that caused his retirement wasn't the only serious condition which he had to fight. He never let on about it. Sometimes, after he knew you well enough and a relationship had developed, he let little snippets out. I can safely say, he was an Aggie of the Brigade through and through, with a backbone of steel to take him through the dark times, and love of humour, and every corny Aggie joke out there to share. For a number of years he donated his time to nursing homes, telling jokes, and doing other things to bring laughter to those who are forgotten, the elderly. For those who feel going to a dentist in a well decorated, plush, elegant office, with lots of staff, and lots of the newest, latest tools of the trade, then that is where they should go. It doesn't mean the quality of their work is better or necessary. It means there's a big budget to take care of those things. The same for offices with multiple dental specialist for just about everything. The practice's fees pay for it, and when your insurance runs out, it comes from your pocket. It's going to take time to find a new dentist, one who has just some of the same qualities as Jeff, a no frills skillful dentist with commensurate fees to match. The only good thing to come from his retirement is I take better care of my teeth now than I did before. Jeff is a good man and a good dentist who cared more about his patients than his bottom line or how nice his office looked. I miss him.

I recently had an appointment with this wonderful dentist. My husband and I found him through our…read moredental insurance network plan. I was calling around and what made me choose to make an appointment was the absolutely charming lady who is his receptionist. She was extremely accommodating with the scheduling, very pleasant and easy going with everything that we wanted to have done. I arrived with a very friendly welcoming, the paperwork was very easy and fast to fill out and the lobby is inviting with personal photos of Dr Nieland and all of his lovely animals and family....He was very personable, humorous and made me feel comfortable the whole visit..also did a great job on my cleaning, was clean and Knowledgeable...I recommend him to anyone...and I will definitely be going back..

THANK YOU DR. FARST!!…read more I went to Rose Dental in Round Rock last year and was told that I had $2800 worth of dental work that I needed. I couldn't believe that I would ever need 4 crowns, a two-step deep cleaning, and that I had a cavity on top of all that. I just felt like something wasn't right. Unfortunately, I had to wait several months until my insurance changed before I could see an out-of-network dentist. It was so worth the wait. I went to see Dr. Farst thinking that I had atleast a few issues going on with my teeth. the hygenist took my digital x-rays, then only recommended a regular cleaning on my teeth. She promptly cleaned my teeth, and the polished them. Dr. Farst came in and evaluated my x-rays, and said that I looked fine, and only recommended that we keep an eye on one tooth in the future for a crown, and I did not have a cavity. I was so grateful. I am going to keep going back. It is a great office with great staff. I couldn't have been more pleased. I thank them for their honesty!! DON'T EVER USE ROSE DENTAL. THEY ARE OUT TO DRAIN YOUR CHECKBOOK.

Dr Farst has been my dentist for over 14 years. He has always been so pleasant, gentle, concerned,…read morepreventative and he personalizes his care; he even suggested they only take XRays every two years instead of once a year as I am fortunate enough to have no dental issues. His staff has always been pleasant for the most part and appointments are easily made or changed. I have however moved on to a new dental office - in part because Dr Farst is so far away from where I live now and also in part because IMO Dr Farst's office is a bit behind in the high-tech advancement department.

Honest, friendly, efficient, knowledgeable- what more could you ask for in a dentist?read more

My insurance changed through work, after searching hard and finding a great dentist (Dr. Kies). So…read moreI thought I wasn't going to be able to go back to Dr. Kies. But with the help of my health savings account and Dr. Kies' super friendly staff and low prices I was able to go back and charge it to my health savings account. Phew, I can keep going back again and again to this great personable dentist and his staff. Can I just say what a relief it is to NOT be ripped off. Thanks Dr. Kies.

I should have written this review years ago after I left his office in tears. Dr.Cass's sense of…read morehumor does not make up for the poor quality of work he now performs. He even fired his assistant who in an effort to help me pointed out that the tooth filling in the front was huge and stuck out! Not to mention it was the wrong color and didn't match my teeth! I looked like a scene out of the Pink Panther movie! Not funny in actual life!Dr.Cass needs to retire.

I love Dr. Cass! He is such a genuine, sweet man and a very good dentist. I had to have my first…read moreroot canal about4 years ago which led to a crown. I was crushed when I realized this meant sawing off half my tooth! This is just the procedure btw, not Dr. Cass's choice lol. It ended up just fine. No one can even notice which tooth it is unless I told them. I had another last month and didn't think a thing of it. He makes the tooth same day, in the office, and puts it on! No temporaries or anything. One stop shop. His staff is extremely friendly as well. If you have a bad tooth ache or an emergency they will get you in right away. I definitely recommend him! Side note- if you do decide to go, tell them the girl who has had to replace her night guard 5 times in 2 years sent you :) they will know exactly who I am.

Coming to the end of our treatment for 2 kids. I'm really glad we picked Dr. Ramsey. Started…read moreearly treatment with Dr. Ramsay saved one of my kids' upper teeth. There was so much crowding the roots of some teeth were going to get destroyed by other teeth as they erupted. We got everything expanded (gently) in time and ended up with a very good result from a very difficult beginning. He invests in all the latest technology, his staff are wonderful and it all adds up to a great experience.

We had an urgent matter regarding my sons braces.... I called our regular orthodontist's number and…read morewas referred to Dr. Ramsay through the voice mail system. It was a Sunday. He returned my call and met us at his office on a Sunday evening. I was overwhelmed with this level of customer service, generosity and caring.

Was aloof and seemed like he had better things to do in almost every interaction. But the worst…read morepart was receiving a collections bill years after the procedure due to the office start's incompetence. If you have secondary insurance, avoid.

Procedure was fine and went well. Received collections bill years after the procedure though,…read morealmost $1k

Dr. Tom Roland and the whole team at Austin Dental is amazing! I had not been to the Dentist in a…read morewhile and I had a tooth that was hurting me badly. They were able to get me in for an appointment hours after calling them. Check in, even as a new patient, was a breeze! They are state of the art here, have all your information at their fingertips and show you instant X-rays in your private room. The waiting area has a flat screen and is very comfortable, but I was not waiting for more than a few minutes. The examining rooms also have cable TV Dr. Roland took lots of time to explain my treatment options and costs and Elizabeth (Technician) was very knowledgeable, friendly, and attentive. Dr. Roland was not rough at all, and the whole experience was pain free. While not the least expensive in town, Austin Dental definitely takes time to make sure your treatment plan makes sense and your teeth look good. They spent a lot of time making sure that my temporary crown looked nice. Cost for Exam, X-rays, Root Canal with Porcelain Crown (plus temp), 2 fillings, and scaling was about $2800. They gladly take most insurance as out of network as well as payment plans or Capitol One Health Care Loans.

Saw Dr McMordie once in 2015, found him to be honest, was gettng a second opinion. Did not return…read moreonly because a good dentist was available to me much nearer my home but have sent my daughter to Dr McMordie as he is convenient to her. I found him to be honest and give good explanation in telling me the dentist I was getting a second opinion on was planning to repair teeth that did not need repair; he took xrays and did an exam. I had already suspected this new dentist was wrong given that I had been to my regular dentist every 6 months but he retired and sold his practice to this new dentist. And so 6 months after my last good checkup, I went to the new dentist for a checkup and she found $2k worth of dental work was needed. I knew it couldn't be true given the years I had seen my dentist every 6 mos. Dr McMordie did not enable this bad dentist in the least. I appreciated his integrity that he was willing to tell the truth. Turned out he was right bec that happened 9 years ago and I have not had dental work performed since while still having checkups.

I should have written this review 100 years ago. I've been with Dr. McMordie since at least 1992…read more He is, hands down, the best dentist in Austin, and that's not just my recommendation. Every specialist I've ever been to recommends him highly. He's done lots of work for me. A bridge. An implant. Plenty of general dentistry. That bridge is now 25+ years old and still going strong and great-looking. He wouldn't do an implant at the time because he didn't feel the technology was sufficient. The implant, now 2 years old, is excellent. He knows his stuff and never, ever recommends something he doesn't think will be useful. For example, I have a small chip on a front tooth. I'd love to have it fixed but he says no because he feels like doing so will damage the tooth and be too temporary as the chip is so small that any repair would just break off. You've got to love a guy who is so at the forefront of dentistry so as not to trust anything until he knows it works. For cleanings, I used to have Sandy who has now retired. His wife, Patsy, now does them and she's just as good! She, like Sandy, doesn't just clean the teeth, she looks at your record, assesses previous appts and acts accordingly. Very professional. This is a family practice, very small. They know you. They seem to look forward to seeing you to catch up. It is genuine. Not some fake niceness. I've referred tons of people there. So you know, and I've been told this by quite a few people I've referred, looks are deceiving. The office is very 1970. The equipment looks ancient, but what's changed in a dental light? What's changed in a chair? Let that visual go. Meet the guy and his small staff. You will not be disappointed. When he's referred me, it's only been the best. When I had a "sick" tooth needing a route canal or extraction, that guy was available and professional, met me after after hours at no additional charge, etc. Dr. McMordie knows not just his stuff but, if not in his area, whom to refer you too. Love him.