This family owned company believes in doing the job right the first time. Ruben is very thorough…read morewhen evaluating the cause of the malfunction and finding the genuine manfacturer parts for the job. I wouldn't call anyone else. I trust them!

The absolute worst customer service we have ever received. The service tech, Ruben, was very…read moreknowledgeable, skilled and helpful. But, after leaving our business to allow the unit to thaw, we received no communication. A couple days later, they called demanding payment even though we had no knowledge of the issue being resolved or the job complete. The office gal put their lack of communication on us with hostile attitude, berating us with harsh language. When Ruben returned, he even stated that he hadn't finished the job yet. We wouldn't wish this type of service on our worst enemies. Ruben is great, but with an office staff that terrible, we have to urge all to stay away from this business.

They did a great job quoting the project. I asked for them to line item the costs which they did…read more They showed up on time and communicated well about the status of the project. Quality work at a competitive price.

Service was good, but quote originally not honored. Watch your back with these folks..read more

Submitted a questionnaire to have an HVAC system installed…read more Long story short, Zane at the First Call Jewel team came and we discussed several options that would meet our needs which resulted in a purchase, with options for rebates and tax credits. Solid value for our budget. The technician (Freddy) was competent, hard working, organized, and very personable. If this is the caliber of people and face of First Call Jewel, then you will consistently be blessed with business! Thanks much!

In early November, I contacted this company to repair my gas fireplace--my primary heat…read moresource--before winter. A technician came out, serviced the unit, and identified the issue: a faulty blower. He provided a quote for the replacement, which I approved immediately. That's when the problems began. Ten days later, I called for an update and was told the part hadn't even been ordered. Another ten days later, I was informed the part wasn't available, but they could try retrofitting a similar one. When I asked if there were other options, they said no--so I agreed. On the scheduled day, I took time off work, only to receive a call 30 minutes after they were supposed to arrive saying they could now order the correct part directly from the manufacturer--something they had previously claimed was impossible. To proceed, I had to pay in full immediately. Fast forward three months, and I still didn't have a working fireplace. For weeks, I was repeatedly told, "It should arrive next week." Finally, after expressing my frustration, I got a call at 5:00 PM saying they had located the part, expedited shipping, and could complete the repair the next day. I took another day off work. The technician arrived--but with the wrong part. Instead of tracking down the actual component, they gave him a universal one that didn't fit. They then assured me the correct part would arrive in two days. This time, my wife took the day off work. The technician showed up an hour and a half late (after I had called and reminded them we had rearranged our schedules for this), but they finally made the repair. Other issues worth noting: I was promised a callback from a manager or owner--still waiting on that. Their phone system is a mess. Every time I was placed on hold (which was often), someone else would pick up and begin a different conversation. I would explain who I was and they would say "oh, let me put you back on park." The three coldest months of winter without my primary heat source, multiple days off work, countless phone calls, and constant misinformation (what my generation would call lies). I will never use this company again.

I've had a great experience with Roof rescue! My roof was replaced in 2017, and I've had…read moreabsolutely no problems the installation was done properly and I've since called roof rescue with questions for family members and even a friends house. The sales team as well as the owner and office staff are friendly and always get back to me on things. I'm VERY IMPRESSED!! THANKS ROOF RESCUE!!!

Roof Rescue gave us a quote and then honored it even when prices were going up on supplies. The…read morecrew replaced the shingles, start to finish, in one day. When we had some concerns they addressed them immediately. Highly recommend them.

We hired mark to install a shade for us. Its was for a 15ft sun window. He did a great job had…read morethe job done in an hour. Very reasonably price. Very polite and professional. We will definitely use him again if we need something else done.

I reached out on a Saturday morning and Mark was able to come fix my elderly mother's door later…read morethat day. Wow! Very reasonable and professional. Already have him booked for another job for her. Extremely positive experience.

Jamie & his son Sean just finished painting the ceilings in our home this week & we couldn't be…read morehappier. We have high ceilings in every room and settling issues led to nails popping and cracks, but these guys handled it like it was nothing - everything looks like the day it was built again. They were extremely professional, friendly, and the work was top-notch. We immediately asked them to quote us on another painting job in January based on the results. We didn't find a single paint drip anywhere in the house after they left and no mess or trash left behind. It was a real pleasure having work done by people who really care about the results.

We had a wonderful experience working with Johnson's Painting and More. Jamie and his son Sean…read morepainted our entire main floor and upstairs and we couldn't be happier with the work they did. Jamie is a true professional with years of painting and construction experience and an eye for detail. I had one room I knew would be particularly challenging with residue from years of old wallpaper and cracks in the ceiling. Jamie knew how to mud it properly, smoothed everything out, and with the new paint job it's now the most beautiful room in our home. He was willing to take on other miscellaneous tasks outside of painting too like removing old telephone jacks and repairing baseboards. Communication with Jamie was easy and prompt, and I felt like the quote he gave us was reasonable for such a huge job. They truly went above and beyond in every way. We certainly plan to work with Johnson's Painting and More again and would recommend them to anyone.

These guys are top notch! showed up when they said, I had a lot of question, Clint was very…read morehelpful in answering. our deck turned out better than I could have even imagined! thanks so much for your work ethic guys

We were very pleased that Clint and team were able to do our foundation within a month of…read morecontracting their work. We recommend Barrett Construction LLC in Rigby but be sure to discuss in advance the footings configuration. Our footings do not meet at some corners, there is a gap into the outside perimeter where moisture can get into the crawl space, so we will be cementing those gaps in. Also be very specific on where you want anchor bolts, we had to call them back to remove and replace the anchor bolts, but even after requesting 4" from outside edge, they didn't measure and we still had to notch out the rim joists. All it would have taken is a chalk line on their part. Lots of extra work for our framer that could have been done right the first time.

First Street bid on the plumbing portion of our Master Bath remodel. They were 25% higher than the…read moreother bid we had, but we went with them because we had heard positive things about them, and they had been partnering with our general contractor. The two technicians which did the job, Cashe and Myles were very good. Unfortunately, there was some work that fell outside the original bid, and because of very poor communication, it became very unclear what was being billed. One of the technicians was not even made aware that most of the job fell within a single bid. We were therefore double billed on some items. Also, we visited the First Street office and were quoted prices on two items. We were later told that actual prices were about 40% higher than what we were quoted. In short, the technicians were very good, but communication and billing practices very poor. Until that is remedied, I would not recommend First Street Plumbing. Terry D

First Street is great! Professional and courteous, big shout out for the A/C master Russell!! Very…read moreknowledgeable and professional!