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    Heidelberg Veterinary Clinic

    1.0 (1 review)
    Open 9:00 am - 6:30 pm

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    1 year ago

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    Preston Vet Clinic & Hospital

    Preston Vet Clinic & Hospital

    (2 reviews)

    Our first visit with Dr Robin at Preston Vet clinic for second opinion on Lucky's lump was the best…read morevet experience we've ever had. Dr Robin with his experience, knowledge and confidence made it easier for us and Lucky, as we have lost faith and trust in previous vets. He took the time to explain everything for us. He was honest, genuine and his care showed that he has the best interest at heart for us and our pet. We knew straight away we could trust him with no doubt, and the outcome shows. Dr Robin had saved Lucky's life. My family and I will always be grateful. Words cannot express enough the way we all feel right now. We wouldn't trust anyone else with our beautiful boy Lucky. Dr Robin is an amazing Vet Surgeon, his professional and carrying. We highly recommend Dr Robin and his team to any pet owner, they are amazing, professional, thoughtful and caring. Preston Vet Clinic is the best Vet clinic, we wouldn't take our pet anywhere else. Thank you so much Robin from the bottom of our hearts

    Wrong antibiotics given and my cat got worse! I bought my cat to this clinic with a UTI as my usual…read morevet was closed at the time. He was given a blood test and a course of antibiotics as precautionary as they could not get a urine sample. This costing me $250!!! I was told the next day that the blood test showed his kidney levels were up and to come in for another blood test in two weeks. A week later (after the course of antibiotics) my cat was in so much pain, unable to urinate and swollen genitals. It was very distressing. . I took him to my normal vet and he said the drug given to him was totally inappropriate and it was therefore doing absolutely nothing to treat my cat. The vet also said according to the report that was sent, that the kidney levels were actually well within the range. Obviously this was a load of scare mongering and an attempt to get more money for further unnecessary expensive blood tests. This was all very distressing and could have been easily avoided if the correct care was given in the first place! I feel so duped and that my emotions and worry for the health of my cat were played upon at a vulnerable time, in an attempt to get as much money out of me as possible. My cat was not cared for correctly.

    Heidelberg Veterinary Clinic - vet - Updated August 2026

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