Heather was friendly and patient with coming out to see us, and look at samples for our…read morerequirements. Installation was great, some blinds required a little bit of trimming to fit the windows. We're happy with everything.

We recently hired Allure Window Coverings for blinds in our SE Portland Craftsman home. Heather…read morewas responsive and helpful. She was easy to communication with and showed up with samples in hand so we were able to make our descions easily and efficiently. 2 1/2 weeks later as promised Brian showed up with the blinds and shades and installed them all. He was professional, clean and took all the packaging with him. He double tested each blind and gave me a walk through. We could not be happier with our whole experience from start to finish! Thank You Heather

I had a great experience working with Danielle at Blinds By Design. From our first phone call to…read moreinstallation I have been very happy with her professionalism, knowledge, design taste, and competitive prices! She came to my home with many samples and helped me choose the perfect designs and fabrics for my windows. I value that she was easy to reach and kept me informed every step of the way. I will work with Danielle again!

Always great! They did our installation and have done some repairs we have needed. Great business!read more

One of our Hunter Douglas shaded broke, and H.D. recommended these guys to repair it. From the very…read morefirst phone call, the experience was awesome. Long story short: I took the shade to their Portland location (NE Broadway), the problem was quickly diagnosed and the fix explained, and I got a call two days later saying my repaired shade was ready for pickup. Now it works like new. Friendly, professional employees; full transparency about how things will go; quality work; quick turnaround... We couldn't be happier.

What a great experience! Portland Window Coverings exceeded all of my expectations and offered a…read morelevel of service and support that was the best I have experienced in years. I highly recommend PWC for all your window covering needs. Again what a great experience, keep it up!

Customer service update. We are still loving our Hunter Douglas Duette PowerView blinds. We…read morerecently had our 25 year old windows replaced and my handyman husband was successfully able to take all the blinds down, replace the batteries, and put them all back up again without any problems. Or so we thought. We had an issue with the kitchen blind not lowering all the way. I followed the instructions on my App, watched a Hunter Douglas video and a YouTube video but couldn't solve the problem. We called the Portland Window Coverings store and the person who answered the phone was very helpful and tried to walk us through all the steps we'd already taken. The blind still wouldn't cooperate. She said she'd get a service technician out by the end of the day or the next. By 6:30pm Friday night we figured we'd have to wait until tomorrow or the following week but just as I was about to take dinner out of the oven, Joel (the actual business owner) called and said he could come by right away. In less than 10 minutes Joel fixed the problem (I couldn't have fixed it via my App as it turns out and the videos weren't correct either) and our kitchen blind was functioning as it should. We were thrilled beyond beyond belief to have the problem solved. And on a Friday evening at 6:30pm, WHO DOES THAT? Thank you Joel, you are amazing and the best example of customer service EVER. I highly recommend Portland Window Coverings for your window covering needs. Yes, it's an investment but look at the customer service response after eight months!!!

Eunji was very helpful throughout the process of rennovating our kitchen! Our dishwasher in our…read moreprevious kitchen was leaking, causing significant damage to a large portion of the kitchen. We had to move as quickly as we could to restore our kitchen, and decided to do a full renovation. Eunji was patient while at the same time encouraging us to make decisions when it was prudent. We often needed to quickly act as we didn't have time to plan and Eunji was readily available to help guide us throughout the process. When we decided to expand the scope of the project to include work in our living room, Eunji cheerfully supported this work and helped us include it so we could complete the project in a timely manner. Thank you Eunji, we are very happy with the end result and really enjoy using our kitchen every day!

We are so grateful to our designer, Angie, for guiding us through the entire remodeling…read moreprocess--from selecting windows, floors, light fixtures, and bathroom finishes to ensuring every detail fit both our style and budget perfectly. She not only delivered a beautiful, cohesive design that exceeded our expectations but also made the experience enjoyable and educational. We learned so much from her about interior design principles, materials, and practical tips along the way, and we couldn't be happier with the results.

We have used Cindy's two different times for mini blinds and a honeycomb slider shade. They are…read morevery friendly and professional. Sandra came to our home and helped us to pick out what would work for our windows and door. 3 weeks later the installer came and had them up in less than an hour. Everything fit perfectly and we couldn't be happier!

We had worked with Cindy's in the past and were always satisfied with their products and work. In…read moreNovember, we ordered two window shades after Dara came out and gave us a quote. Our order seemed to get lost for awhile but then mid-December, Jerry called and we scheduled the installation which was finished just before Christmas. BUT in January, they called again, about installing our order! We told them that it was already taken care of. There seems to be very poor communications between the sales, installation, and office groups.

Do you have nice blinds that are dirty but still in great shape. This shop is fantastic. You take…read morethe blinds down bring them in. They say turn around 7 business days. I've never waited that long. When you get your blinds back. They look new: the strings are clean and it's like having brand new blinds. Would highly recommend the service. We had 3 blinds done. Cost was not outrageous.!

This company seems knowledgeable, but did not work for me. I couldn't remove my blinds and drive…read morethem to their office. It's not good for seniors who need more help.

I had my entire home done by BNW. The pricing was pretty comparable to other reputable options, but…read morethey had more options to choose from during the In-home consult than the two competitors we looked at. They really stood out during the install: efficient, precise, and left 0 mess. Exceeded my expectations.

BNW did a great job of responding quickly to our request to replace 5 blinds in our home. There…read morewas a slight problem with the measurement of 2 of the blinds and we were going to be leaving town for an extended international trip and it was critical that the blinds be re-ordered and installed within just a couple of weeks. They took the entire ownership for correcting the measurement issue and ordered 2 new blinds and had them installed before we left. I think you really get an opportunity to see the real quality of a supplier when things did not go perfectly and how they respond to make things right. BNW won my utmost respect!!!