Last year, I called up Bridgetown to get a quote to replace some of my windows. Frank came out to assess and develop a quote. Realizing I wanted to replace all the windows and patio doors, I delayed a year and contacted Frank when I was ready. First of all, Frank is a joy to work with. He was always communicative, prompt and friendly. He offered for us to come out to the showroom and see the windows and doors in person. I went with the Milgard Trinsic Windows and Doors. Second, the install team was excellent. Every day, they arrived on time and hit the ground running. Having a number of contractors for projects over the past 5 years, this team has been the best. I moved out of the house during the project, but I stopped by daily and everything was always cleaned up and in order. Third, I really appreciated the effort and thoroughness on the last day of cleaning the exterior and especially the interior of the house. The team takes great pride in their work and you can tell that is 100% employee owned. If I had to say there was a down side, its you may be in for a wait when placing your order because their work is in high demand (the first year quote, I would have had to wait 4-5 months). Finally, the windows and doors are beautiful. What a difference this made in regards to temperature, sound, and clarity. Not to mention, the ease at using the doors and the contemporary narrow frame modernized our home. We could not be happier. read more

I had 3 windows replaced. Installation took one day and I thought it was quick. There was minimal disruption in the house, and the window areas were tented off to restrict any mess to those areas. The installers answered my questions and explained everything. One of them was damaged(I wouldn't have noticed). They installed it, ordered another window, and replaced the damaged one when the new one arrived at no charge to me. I love the windows. They are energy efficient and let in so much light! read more

Bridgetown has completed two window projects for us and has done a great job. From the communication to installation and everything in between, they're great to work with and provide a quality product with no hassle. Their prices were right in line with our budget and the installation was quick and painless. I will definitely return to work with them in the future. read more

I enjoyed working with Bridgetown Window and Door! They initially sent out someone, I believe his name was Ryan, to take a look at the project and talk to me about their options. Ryan followed up with a bid, which was right in line with the bids I got from other window companies. He was helpful and friendly and knowledgeable, which really made a difference. I booked Bridgetown with a deposit of 50% upfront. They're very busy so I was looking at a wait of 6-8 weeks. However, the office staff reached out twice to let me know there was a cancellation and I was able to get the work done sooner than expected. (The first time they reached out was a holiday weekend when we had guests in town, so I had to say no, but I really appreciate that they reached out again to get the work done sooner.) Before the crew came to do the work, Ryan and another staff member came out to double-check measurements. The day of the work, two crew members replaced four windows in a half day. They were quick and clean and polite. They made sure that the final touches were in place, rehanging my blinds and adding screens. They were able to do the install with the framing in tact so I didn't need to paint or anything. There was an issue with one Milgard window, so they explained what that was before they before they left and let me know what the solution was. It was solved within a week of install. I was sad to have to replace the historic windows in my house, but the new double pane windows are great: they actually open, they're more airtight which helps with temperature and smoke from fires, and they actually have screens! I definitely recommend Bridgetown! #ServiceStarShoutout read more

Bridgetown Window & Door - The "before" from the house inspection report - wood windows in poor condition, missing screens, difficult if not impossible to slide - Windows Installation Near Me - Portland, Oregon

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OMG!   The best contractor experience ever!!!!        Our 23 year old windows failed and we lost our beautiful view, while the 3 sets of custom 9' tall sliders were impossible to operate properly anymore.  So - gulp!  We were in store for a HUGE bill, especially given the huge inflation in product costs in recent years.     We had become a fan of Kevin's when he sold us a job at another company over a dozen years ago.  That was just when he was about to depart to start Bridgetown.  Remembering how incredibly knowledgeable, dialed into the details and friendly he was, we tracked him down.  We did not shop the quote as we have learned that a project like this must be done by people you trust.  We were not let down.  The job started on time, was completed within the week and the care of our home and quality installation exceeded our expectations.  Scott and his install team is incredible with communication so extremely thorough and timely.    This kind of quality work is worth every penny = VALUE received!     Then, it gets better.   There was some minor collateral damage that couldn't be avoided and could easily have been our responsibility (the blue tape pulled up stain/finish on about 6 boards on our sun-drenched hardwoods.)  We didn't even notice it, but Kevin's team pointed it out.  There was no discussion as Kevin immediately took full responsibility, found a top-notch floor repair guy and boards replaced at no cost in no time.  Wow!  The last company we dealt with we had to fight and claw for every little thing owed to us.  Not at Bridgetown - they truly put their customers first!  Try 'em, you'll love 'em! read more

Bridgetown Window & Door - The Bridgetown install team - Windows Installation Near Me - Portland, Oregon

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We recently completed a project with Bridgetown replacing all 13 of our windows and our front door. Considering the scope of the project we were amazed at how well it proceeded and the wonderful upgrade to our home that resulted. Everything is beautiful. From our first meeting with Frank Boers to the final installation of our front door it was obvious we were dealing with a quality company that offered way above average service. The window installation crew were so wonderful and really went above and beyond during a very very hot weather week in July. Vance and his crew were professional and did a beautiful job on the windows. Scot and his crew did a great job on the door install in September. We couldn't be more happy with all of the employees of Bridgetown. Highly recommended this business for all of your window and door needs. read more

Bridgetown Window & Door - One of our wood windows before being stained and sealed - Windows Installation Near Me - Portland, Oregon

Every now and then I run across a contractor that stands above all the others. Think of the pilot who landed a jet on the Hudson River with 155 people on board, saving all of their lives, that kind of stand out. OK, Bridgetown didn't save lives. But, they sure stand out in all the right ways. As I've mentioned in other reviews, I always stick with a contractor that experiences something going wrong, and then steps up to rectify everything. That happened in the case of our sliding door. The manufacturer of the window constructed it in such a way that parts of it would need to be stained or painted partway through installation. None of us saw that coming. Bridgetown sent an installer out to temporarily remove part of the window, allowing me to stain it, and then reinstalling it after it dried. They always had an installer on site during this, and never charged extra for the surprise. In the end the installation is as perfect as one could hope for. The slider operates wonderfully. It looks great, and it keeps the weather outdoors, where it belongs. Plus, it matches the other windows put in several years ago. Bridgetown will get all the rest of my window projects. read more

I have never been happier after hiring a company to work on my home. Bridgetown worked with me to replace 9 windows in my home and the process was painless. Jeff, who I worked with up front to determine what actually needed to be done was so helpful and was great at following up with my questions. The team who installed the windows were fantastic. They were incredibly efficient and the end result looks fantastic. I'm pretty sure they left my house cleaner than it was when they started. I would reccomend them to anyone. read more

Sales rep Ryan was very professional and truly helpful. There was no pressure to buy and very easy to work with.

"If we have exceeded your expectations, then we have met ours." WOW does think company stand by their slogan. What I thought was going to be a complicated service (scheduling and payments happening with my traveling parents, myself in town for onsite work) was so smooth and easy. They maintained a thread with all involved parties for ease of inclusion. Service happened faster than the original time frame that was given. The installation team was on time, professional, did beautiful work and cleaned up after themselves Cannot recommend enough! read more

Bridgetown Window & Door - Windows Installation Near Me - Portland, Oregon

We recently had Bridgetown Window & Door replaced our original windows from the 1920s. Couldn't be happier with the final results! The whole process is very easy and streamlined. Frank did the initial estimate and he is so knowledgable and a pleasure to work with. The instillation team is excellent as well--showed up on time, worked efficiently and left the work area clean and tidy at the end of day. Will definitely use Bridgetown again for our future window/door project! read more

Can't even recall how I picked this place, but from the initial call and estimate, I was sold. Great customer service from Frank, they worked with me on designs, and then a quick, clean, low impact install. Cherry on top was online payment options for both the deposit and final payment. I didn't price shop well enough, so I can't speak to that, but I did have a great experience. read more

We had a great experience using Bridgetown to replace our home's original windows. Great service from start to finish. Got a few hard sells from the bigger corporate window folks, and we're so glad we went with Bridgetown instead. Don't be fooled by the hard sells. Would use Bridgetown again. read more

This is the second time I've worked with Bridgetown and again, super happy with my experience. We had them replace 6 windows last year and now had them replace our front and back doors. Frank is just a delight to work with and Austin and Chris, the people who completed the work, were respectful and friendly. The work is excellent and while there were some minor issues (not any fault of the workers), Bridgetown reached out the next day to get someone out the same week. I really appreciate not having to call and how proactive Bridgetown staff is. I'm sad I don't have any more projects for them on our house! Highly recommend this company and they will be my first call if I ever needed windows or doors. read more

So, everything about this experience has been positive. We talked to a number of different companies, all coming in with an estimate around the same $ amount. We chose Bridgetown solely based on the estimator, Ryan, who came to the house. He was personable, listened to what we hoped to achieve within our (not huge) budget & was respectful of our financial situation, my personal taste & the overall feel of the neighborhood. The owner came out for the second look because we have some weird windows & I just feel like they really made sure all was going to work out. When the installers showed up they were all remarkably professional & conscientious of me working downstairs while they installed the windows. Seriously an incredible crew. Jeremy and crew were as good as it gets & I work in commercial installations. I never once felt uncomfortable, they were kind to my dog who took advantage of the open door & brought her inside with a sense of humor. The work areas were clean, kept dust and debris from our furnishings and made this a pretty easy day! But, what about the windows? They are beautiful & have given our old 1926 house its dignity back and I'm so happy. Thank you guys, incredible work, excellent people. When we do the attic and basement, we will call Bridgetown, no doubt. read more

Kevin and his team at Bridgetown put in I believe 16 Marvin windows in my 1924 Bungalow house in Grant Park in February 2023. He and his team were all top notch: They are skilled, professional , meticulous and detailed. And they have fantastic client service skills as well. I am quite picky. They exceeded my expectations! Some of the windows required new internal window frames to be built. These new hemlock window frames are gorgeous and fit right in with the 1924 look. I knew nothing about windows prior to working with Kevin. He was very patient and explained things well. You simply cannot go wrong in hiring the Bridgetown team. They are all of the highest caliber. Also, after the windows were installed I had a few questions. They promptly came over to address all issues/questions I had. Fabulous service. read more

My husband and I started working with Bridgetown around a year and a half ago. We purchased a house that had the original wooden windows and only three that would actually open. Half of them wouldn't even lock. We received quotes from a few places and chose to go with Bridgetown based on the quote and the professionalism. We made it a process and hired Bridgetown three separate times until we had replaced each window! A total of 10 windows and now our house stays cooler and bugs stay out! If we had more windows to replace, we'd call them over and over again! You won't regret hiring them! read more

Bridgetown Window & Door - Windows Installation Near Me - Portland, Oregon

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Great company to work with....true professionals committed to their craft. Frank has vast product knowledge and a calming effect regarding this hectic window world! read more

Bridgetown Windows and Doors is one of several contractors we used during the course of our six-month home renovation, and our experience with their team was second to none. Our entire experience with Bridgetown--the bidding process, the prompt and excellent communication surrounding scheduling and questions from us, the timeliness, the quality of the product, and the craftmanship--was absolutely superb. I'm a very particular customer, and Bridgetown exceeded my expectations. I highly recommend them!! read more

The team at Bridgetown Windows has through and through exceeded expectations. From discussing the plan, getting the quote, navigating key technical aspects of the build desired and bringing to life an incredible Bay Window to our living room, Bridgetown Windows delivered! Everyone is incredibly friendly, desires doing a great job, and invested in delivering upon a quality product - we could not be more thrilled! read more

We recently replaced nineteen windows and two exterior doors (all original to our 1926 house) and had a great experience. Bridgetown's bid came in comparable to other companies selling similar products, and the bid process was friendly -- I never felt pressured to choose certain options, and Kevin was very helpful in talking through style choices and finishes. The Bridgetown crew is professional, friendly, and meticulous. I was so impressed with the install and finishing work, and I would recommend them to anyone looking for quality window and door work. We love our new windows and doors. read more

The team did an excellent job replacing almost all of the windows in our 1920s home. Their work was thoughtful, fast and thorough. We would definitely use them again in the future! read more

Kevin from Bridgetown (co-founder) has been fantastic at keeping in touch, was right on time for the measure, and is simply a person that I'd want to give my business to. I have a bit of a dynamic situation with a rental unit and Kevin has been very patient during the process. The process is not pressured or rushed, I truly think they want to make sure they are helping you make the right decisions! I got a few quotes and Bridgetown was within the right range, but their specialty for older Portland homes and easy-to-work-with attitude has made them my choice. I will update after the work is done! read more

We recently hired Bridgetown Window & Door to replace 16 windows in our 1926 bungalow and couldn't be happier! The whole process from getting a quote through the 3 day construction phase was incredibly smooth. Kevin appreciates historic homes and helped us find the perfect Marvin windows with the same style as our original windows. Every worker on the project was professional and friendly and the crew worked together like a well-oiled machine. They were very careful to keep our 2 indoor cats safe during construction and treated our family, home and garden with the utmost care and respect. Vance did an amazing job on the wood trim work around the windows in 2 bedrooms, matching the trim in the rest of our house. The beautiful new windows have totally transformed our home, bringing us fresh air and clear views. To top it all off, they even recycled our old windows with the Rebuilding Center! I highly recommend this excellent company. read more

Bridgetown Window & Door - The team took great care working around our lush landscape. - Windows Installation Near Me - Portland, Oregon

I contacted Bridgetown with some questions about new windows for my home. Although they were not able to sell to me given my location, Kevin was very helpful in answering all my questions and giving me expert guidance on the best options for my project. 5 stars! read more

our new back door is so beautiful! From the front office contact, the salesman, to the engineer, to the installers, they all were easy to talk to and did a great job. As I read the other 5 star reviews I find myself going "yep, that's right". Maybe this is a small thing but it's stuck with me. Their cleanup was quick and efficient. They brought a vacuum cleaner to make sure there wouldn't be sawdust in our back room. By paying attention to the littlest things they made it a perfect day. read more

Just had our front & back doors replaced by Bridgetown and couldn't be happier! Communication and customer service from start to finish has been stellar. Kevin was so patient to walk us through all our options and break down prices. On installation day, the 2-person crew (Jeremy and Justin) set up an impressive barricade to keep dust out (and maintain the 6-foot distance needed right now!). They worked straight through the day and cleaned up as if they hadn't been there at all. We hired their go-to painter who did an incredible job (Tony with Five Star Construction). Kevin has followed up a couple times to make sure all is well. Happy to support this local business as will be calling on them again for sure. read more

Bridgetown Window & Door - Before & After! - Windows Installation Near Me - Portland, Oregon

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I had a great experience getting a new front door from Bridgetown window and door. I contacted other companies, including Lifetime windows and doors, and was told to email them a picture of my entry with some measurements and they would just give me a bid over email. I wasn't comfortable with this because I wasn't sure what material and style would look best on my home. It also took her over a week to respond to my emails and I felt like I was getting nowhere. When I called Bridgetown they offered to send someone out to talk to me about what I needed and measure my space. Frank was great! He spent an hour at my house. We discussed material, glass, styles and even colors. He had me sure of what I wanted when he left and I'm so glad I had his expert opinion. The whole process was super easy and my new door was installed in one day and looks amazing!! Frank even followed up via text the day after install and made sure I was happy. I can't recommend these folks enough! read more

So grateful for the service and professionalism of everyone involved with the replacement of our front door. Kevin and his team are everything the Yelp reviews described and more. Not only is it fantastic to look at but it works smoothly as well. The finished product is more beautiful than we expected. Thanks again! read more

Bridgetown Window & Door - New front door on 1912 home. - Windows Installation Near Me - Portland, Oregon

I cannot say enough wonderful things about this company! The customer service , sales , install are all top notch. My new windows are fantastic and everything was so clean upon completion . Best people and service! read more

This is a long post, but it was a big job and a chunk of change, so here you go: My 3100 square foot 1920's home needed all the windows replaced, plus the front door and side panels, a huge job, but with better temperature control, sound control, aesthetic benefits, and reduced energy usage in mind I began my research. I decided on Marvin windows, both full frame replacements and upper/lower sash replacements. Then I looked for an installer. I wanted a local company, family people, for all the good reasons that apply. I spoke with friends and neighbors, got several bids from local companies, and decided to go with Bridgetown window and door. It was an easy choice. They were not the lowest bid, but I am old enough now to know that is not the determining factor - it's the quality of the people installing the windows that really counts. The Bridgetown people were rock solid and actually, sincerely interested in doing quality work. They helped me refine my choices for the various windows, glazing, haredware, with zero pressure - I was never "upsold" at all, it was always about helping me implement my vision for the space. As part of the job, the Bridgetown crew replaced a lot of the 1960's casework used when 7 unfortunate aluminum monstrosities were installed back then. I wanted to restore the original look of the windows and casework, down to the last detail. Bridgetown did it all! I am so happy I chose them for this massive project. Bridgetown was excellent from start to finish - great communication, awesome crew, great work, neat and orderly, the place was all cleaned up by the end of each day, and all were easy to be around. As is to be expected with such projects, there were a few small glitches which were handled easily, honorably, in a heartbeat. Did I mention great communications? That meant a lot to me. It may help to know that I am a working class Irish Catholic [in remission], fortunate to have made it to the professional class [by the skin of my teeth]. I am definitely frugal, but not at all cheap - I can't afford cheap things. I want quality goods that will last for decades. After all, these windows are not just for me, they are for those that come after me. Replacing all the windows and front door and side panels was the second largest purchase of my entire life. The people at Bridgetown are excellent, and the work they did for me was totally, completely, thoroughly, and in all other ways 100% satisfying to this frugal old person with high standards who appreciates quality work done by professional tradespeople. Bridgetown is definitely worth a call for all your window and door needs. You will be delighted, I certainly am. read more

Kevin and crew replaced our 108 year old drafty and not-at-all secure door with a solid-fir, top-of-the-line Simpson door -- and we couldn't be happier with the end result. After going through exhaustive due-diligence and several bids, Kevin and crew came in equal-to or below every other bid, had better reviews, and offered higher-quality doors. Plus, I just had a better gut feeling about working with him. (Shockingly, some of the competing bids were nearly 30% higher for less-desirable, fiberglass options. ) The installation was incredibly precise, and they were able to salvage much of the existing interior trim work. It looks as if it has always been there. Everyone we worked with was ultra-professional, offered sage advice when asked, and the finished job-site was probably cleaner than when they arrived. read more

Bridgetown Window & Door - Windows Installation Near Me - Portland, Oregon

We just replaced the six very large corner windows at the front of our house, and are so pleased with the results! We live in a 1938 house and still had the original windows that were drafty, no longer operable, and badly stained. Kevin met with us and patiently reviewed all the choices available, and what the pros and cons were. All the trim inside the house is mahogany, and we wanted the new windows to look like they had always been there. And they do! Justin and crew were organized, friendly, prompt and tidy, and the craftsmanship is really outstanding. We were referred to Bridgetown by a friend who may be the only person we know MORE particular than we are. Everything was perfect, and we couldn't be happier! read more

I had all of my windows replaced by Bridgetown a few years ago. They came in with a good price, completed the work quicker than expected and did a phenomenal job. Frank was our contact and he was helpful throughout the process. We forgot to request a privacy window for the bathroom, and Frank came by and replaced the non privacy window with privacy glass immediately. Recently one of the windows got jammed, and Frank came through again to help out. He arrived in a mask and showed us some tricks to get the window working properly again. Super helpful, thanks. read more

If you are looking for a locally-owned business that exemplifies integrity and quality, look no further. Kevin has a great appreciation for older houses, and recommended Marvin wood windows for our 1929 home. There was absolutely no sales pressure and a sincere effort to find the best solution. We had 3 custom wood windows upstairs that were a unique challenge. We had received outrageous quotes, or been told that they simply couldn't be replaced. Kevin worked hard with the Marvin manufacturer to design a solution. We couldn't be happier with the results. The installation process was excellent. Jeremy and Justin led the crews, and Kevin came by every day to touch base. Jeremy is a stickler for details and insured the work was done right. The crew left the site spotless. Back at the office, Laura kept us well informed and guided us through the Energy Trust process. Thanks to everyone at Bridgetown! read more

I have a 1950s house that needed two original windows replaced with double-pane vinyl windows. I found Bridgetown via a recommendation by a realtor, and after a comparison estimate with a national chain, went with Bridegtown. Their prices were better, the windows have a lifetime warranty (just like the national brand), and they have great local reviews. Frank came over for my estimate appointment and explained to me all I wanted to know about windows and window install. He said they can do it in on day with one guy. I could even be home with my dog and cat when he was installing. Great, let's do it. Nick arrived at the scheduled work date on time, and got to work taping off the rest of the room that still had furniture in it. He was professional and informational. I'm a question-asker, and he didn't seem to mind. He installed , informed, and cleaned up after himself. And now I have new, pretty, cost-saving windows! I have already scheduled Bridgetown to do my next project, as a family member bought his first house in town. Frank came to do the estimate yesterday, and the circle of life continues. Thank you Bridgetown, Frank, and Nick. -Lisa read more

Dealing with my home's old windows was a big issue for me from the first winter I lived here. Air would come through the cracks and the condensation was particularly bad. I received several bids for both replacement and refurbish and the cost for either approach would have been about the same. I was concerned new windows would look out of place in my 1926 home but I just couldn't get on board with storm windows. In the living room was a large, fixed window. Air wouldn't flow through the house as well as it could have and without AC I knew I wanted that addressed as well. Kevin presented at least five options. When I finally saw a living room window on a house in my neighborhood that I thought would be perfect, Kevin let me know he designed that himself several years prior! I knew we were on the same page. The install went perfectly. I can't say enough good things about the crew who replaced the windows over a three-day period. They were professional, kind, hard-working, and left everything in order at the end of each work day. In addition to the custom living room window, two windows in my kitchen were custom installs in order to create deeper sills for my plants. The new windows have made my home more comfortable and they open/close so smoothly! I really like how they lock into place. Now that I have windows with functioning uppers plus a living room window that opens I can get the house cooled down each morning more than I ever could before. I would recommend Bridgetown to anyone. read more

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Two years ago I became a first time homeowner to a spunky house from 1941 with lots of original windows and doors. My front door and french doors in the kitchen both needed to be replaced, the former due to faulty repairs in the past and the latter as they only opened half the year and the other half of the year they let in gusts of air. I also had a poorly placed single egress door in the kitchen that I wanted to replace with a full window to match the french doors. I desperately did not want to lose the charm of the older windows and doors. I also have zero experience or bandwidth to do any of this work on my own. This is where the team at Bridgetown took over. Kevin helped sketch out a custom Marvin window that would best match the french door set. He took the time to explain the pros and cons of the various options and to bring multiple ideas to the table for me to consider. The team at Chown helped me find hardware that matched the finish of other pieces in my home and -- very patiently -- dealt with finding pieces that wouldn't be too difficult for my daughters itty-bitty hands to use. The end result is that my kitchen looks fully remodeled based on the amount of light that comes in. The dining room, which the front door opens into, now has significantly more natural light. The front door is an absolute beauty in itself (friends opted to have their engagement photo with it as the backdrop, it's THAT beautiful). There were a few speed bumps, that's a fact. I chose custom -- and apparently very -- persnickety hardware from Chown. Wait time was longer than I would have liked and a few rounds of repairs were necessary. Both Bridgetown and Chown patiently dealt with these issues until everything was perfect. read more

I wanted to replace my outdated upstairs windows and contacted Bridgetown. I was impressed with their inspection and bid. I didn't bother to get another estimate. They finished yesterday after an doing an excellent job. The crew was extremely professional, respectful, considerate, and polite. They were great with communication before and during the installation. I am very impressed! read more

Thrilled with our new windows. I got four quotes and Bridgetown had the most competitive price. Frank was very helpful throughout the whole process and the carpenters did outstanding work. They sell quality Milgard windows and were able to throw in extras - very satisfied and can't wait to eventually get the remaining windows in our house replaced by Bridgetown. read more