One start is too many ! Bad isn't bad enough to describe this doctor! In 2020 I Went there with my dog for a diagnosis... Dr Ward was having a nervous wreck because a big dog barking in another room. She grabbed my small dog "to do an X-ray". But when the technician gave him back to me they had given him chemotherapy ( without my consent), and rushed to have me sign the papers ; telling me they went ahead to inject him to gain time because that was the best for my dog. Most likely "the doctor" just dumped my dog without even bothering to tell the technicians what to do. When I told her; she responded in a very cold and rude manner :" arrange for his end of life." Which by the way I had to do because the one dose of chemo hurt my dog badly and speeded up his decline. She only made my dog suffer! She only cares about the money. Besides, something is definitely wrong with that doctor. She doesn't appear emotionally nor psychologically , nor professionally fit to handle her own job. Besides being rude , incompetent, and unprofessional she caused a quicker death to my dog. I have live for the rest of my life regretting about taking my dog to her ! Beware! read more

Do not reccomend this doctor EVER!!!. We have been seeking answers for our pets bowel issues for over a year and have gone through proper procedure to figure out the issue. Our primary veterinarian reffered us over to get 2 in office procedures done that they simply do not do in house. When we arrived things were ok and the staff was nice. When we got in a room with dr ward she decided she did not want to do what we were reffered for at the time and wanted to run other tests... Fine. But then she went further to tell us we did not know what we were talking about in regards to our dogs history, she clearly didnt read his extensive file and alluded to us making stuff up that had been documented. We wanted to meet half way with her but she was extrmemely rude and abrasive and told us we were essentially just flinging stuff against a wall to see what stuck. A little background, I was a vet tech for 4 years and my father is a grad a a very prestigious veterinary college and graduated top of his class and has owned his own practice in another state for 40 years. We were right on track with diagnosing my poor pup so we could help him and rule out possible problems. At the end of our visit my husband suggested to her in a very even and well manored way that the way she spoke to us and the continuous put downs was not in the best interest of a good client/vet relationship and that she should work on how she treats her clients. She stormed out of the room yelling at us to get out. After I told my husband to leave the facility I waited at the techs request in the lobby not but 15 feet from the back where she was screaming and crying. She opened the back door after about 3 minutes shaking, crying and waving her hands in the air and accused my husband of accosting her!! All in front of other clients and her staff. She told us to leave and go somewhere else because she didnt feel comfortable helping our dog. Please beware of this person!! read more

We had a terrible experience. She was mean, abrasive, impatient and insensitive. We left and found another specialist that actually cared about us and our dog. I do not recommend going here. read more

I took my 23 ear old cat to Dr. Ward regarding a deep facial tumor and related infection. Dr. Ward made an appropriate evaluation and an effective diagnosis, performing only those tests necessary under the circumstances. She then prescribed treatment to reduce pain and return the cat to the best quality of life. Dr. Ward is EVERYTHING I want in a veterinarian. She is deeply knowledgeable, efficient and thorough. She works to the animals greatest benefit. My cat and I thank her. read more

She is the worst. she had us bringing our dog back once a week. The last visit she told us "there was nothing more she could do". NOT TELLING US HE HAD CANCER IN THE BRAIN yet taking our money and giving us false hope. read more

Often a place of last resort for us but she always tried to help our animals even when their was little hope in the situation.Honest opinions are often hard to take but in my experience she has always been right in them. Probably the best oncologist Sarasota if not the state. read more

How bad is this practice? I already saw all the terrible reviews here, so I wasn't expecting much, but they never even called me back! I called several times and left VM and couldn't even get them to talk to me. That is probably not a good thing. 0 stars for this crappy vet. read more

Excellent vet! Dr. Heidi Ward is extremely knowledgeable, informative, personable and very loving and caring to her patients. The entire staff is very welcoming and very efficient. Dr. Ward had a wonderful manner as she thoroughly explained and addressed all of my husband's and my concerns. She is to the point, honest and forthright. We feel very lucky to have found such an extremely competent and talented vet to entrust our Beau's (GSP) heath and well being. We highly recommend her and her staff with the highest praise. read more

my brother-in-law's dog has been treated for cushings for 3 months by dr. ward...she is neither a cushings nor a diabetes specialist. I've never written a review like this but if we did not have a great Veterinarian and other resources his dog would be dead. We rushed with the dog to Largo and have since found out there were many missed oppawtunities to diagnose her properly (dr. ward did blood tests but did not do necessary glucose tests). Most importantly she is an unkind, cruel, nasty , witch. While she could've advised him about prognosis and what the dog needed going forward, she chose to show him the door, sent him packing with this response "go get into a facility to get her fluids or euthanize her". she returned with a "what's your decision?" and he explained she hadn't answered his questions and was totally annoyed at being asked by me. Our Vet referred us to Largo with assurance that she would have a fighting chance and was not at the stage where euthanasia should be considered! The pup didn't need just "fluids" but insulin and monitoring. I've heard of this manner of treatment from Dr. Ward and attributed it to the difficult specialty of oncology but after dealing with emergency room vets who deal with alot worse every `day, I would highly recommend the lifesaving ride to veterinary specialists in Largo! They took the time to explain, encourage, educate and were very patient! Kindness to the Humans isn't as important as kindness to the animals but when one is making a life or death decision it is critical that a Vet be able to give prognosis, inform of options and explain procedures! veterinarian oath =I will strive to promote animal health and welfare, relieve animal suffering, protect the health of the public and environment, and advance comparative medical knowledge. she failed....... read more

We took our dog Damien to Dr Ward July 2010, after the diagnosis of lymphoma. We are not rich people, and did not think we could afford to do chemo on him. Dr. Ward was fabulous...his treatment was very affordable, and Dr Ward went above and beyond the call of duty for us. Since then, I have connected with many dog owners going through this, so many people telling me that their "protocols" were 700-800 each treatment. Dr. Ward did one treatment at a time...and I thank her for that. Not only did he have very minimal side effects, but we had him for an extra year and a half after diagnosis...I miss him so much, but I am so thankful that we had a vet like Dr Ward on our side. read more

Can I give no stars? Many years ago we took our dog there as he was being treated for lymphoma in Massachusetts. He was to get just continuing treatment while we're in FL for season. Dr. Ward immediately said he should be put down! She and her staff were totally rude. Well, guess what my beautiful dog lived another nine months with excellent treatment, not from her. He was perfectly fine until the day we put him down. We never wanted him to suffer for even a day so it was our decision, not hers, which she wanted done nine months before. I would NEVER recommend Dr. Ward!! Totally obnoxious and condescending. read more

Dr. Ward have been treating our cat Rusty into complete lymphoma remission. She is a miracle worker. Her staff have been simply wonderful with us. read more

I took my dog to her after having cancer surgery. We took him back monthly and she said he was cancer free. She knew he had brain cancer but just kept taking our money and giving us hope. She is very nasty and has the personality of a dead fish. read more

Awesome vet and lovely staff. Got great care, and good communications.

I took my dog (9+ years old) to Dr. Ward at the recommendation of my local vet. he was seen at the ER 2 weeks prior. He was in pain, drooling and could hardly stand up. The ER Dr said that he saw a mass in his mouth under his tongue. They wanted to keep him overnight to do a biopsy, but the cost was too high, so I took him to his vet the next day. They took xrays, blood work and urinalysis. They told me they saw an infection in the urine sample. They referred me to Dr. Ward to perform a biopsy on the mass in his mouth. When we were called in, Dr. Ward seemed to be in a hurry and was very brisk with her questions. Before she read the file, she poked around on this face and found a lump. She said, "this is not a mass". I replied that it was in his mouth. She handled him very roughly and had the nurse hold him down on his back while they forced his mouth open and pulled his tongue aside. Then she got a needle and pushed it into his snout where she saw the lump. I told her that I thought they would use anesthesia to do the biopsy and she replied that she wasn't doing a biopsy because the lump was just a fatty cyst. I asked again about the inside of his mouth and she said that she didn't see anything except that he had advanced gum disease and that he needed to have his teeth cleaned. I told her that I was in the process of scheduling the cleaning. She said when I do that he had teeth that needed pulling. I replied that 2 years ago when his teeth were cleaned, he lost 11 teeth because he has always had gum problems since he was a puppy. She told me that I needed to get on the list for his cleaning. This was all said in a manner of someone talking to a disobedient child. She, then proceeded to tell the nurse to hold his legs while she used pliers to pull calcium deposits off this back teeth, then shoved it in my face, saying "this is full of germs". I brought the disk of his xrays from his vet and when I asked if she had looked at the xrays, she said she didn't need to. Later the nurse came in and said the xrays were of his chest and it was clear. His vet xrays his head, mouth, etc. where the mass was. It was a very difficult experience for me and my dog and I would never ever recommend her to anyone! When I left, they charged me the quoted price for doing the biopsy and it was never done. I just wanted to get out of there! Awful person that treats a dog that way! I would have given them a "0" rating, but had to put 1 start. read more

Dr. Ward treated my cat,Sweet pea for cancer for years and kept out baby happy. Near the end of her life, she discovered that Sweet Pea wasn't looking well...my husband and I missed it. Dr. Ward diagnosed the heart problem and treated her condition for quite some time and then sent her to Pet Heaven. Our hearts are still broken. We can't thank Dr. Ward enough she did for Sweet Pea and putting up with us. She and her staff took the best care of her and us. We would like everyone to know how lucky they are to have Dr. Ward and her expert care. I highly recommend her You're the Best! read more

Horrible experience. My senior cat was presenting with losing weight, not eating, vomiting and the blood/urine tests showed nothing so was referred to Dr. Ward for an ultra sound. Even though my vet had diagnosed a heart murmur and that was supposed to be checked too, as soon as she found a "large mass on his liver" she stopped and said that was causing the issues. She was friendly in the beginning, but when I was devastated with this news and asked her questions, she snapped "I ALREADY ANSWERED THAT !" and then she just sort of left without any good bye or information on what I should do, or possible ideas on how to go from here. Very unsympathetic, frantic, and nasty (I could hear how she was to others too while I was there). Ends up when I had further ultra sounds done at a competent vet the 'mass on the liver' was actually his gall bladder that had muccous in it. My then 17 year old cat lived another year and a half with prednisolone and ursodiol to manage the condition. Would never go back to this witch. She needs to do some soul searching obviously does not enjoy what she does and is uphappy, and then loving caring owners and our dear pets have to bear the burden. read more

My wife and I recently moved to Venice Fl with our nine year old Golden Retriever,Moses.Moses has had surgery three times in the past year for cancer.After his last operation our vet in Pennsylvania recommended we start chemo therapy immediately even though we were told he did not need it after the first two. Our new vet in Venice recommended we see Dr.Heidi Ward in Sarasota to get a second opinion.With mixed emotions we decided to set an appointment.We were sure she would look at his records and immediately say he should start some sort of chemo therapy. When Dr. Ward entered the room she made us feel at ease.She introduced herself and started to play with Moses.Later we found out she was examining Moses while she played with him.She sat down next to my wife and spent the next ten minutes discussing Moses"s case.We were pleasantly surprised when she told us that Moses was in good shape and did not think he needed anything. My experience with Dr.Ward was extremely positive.She was gracious and kind but more important she treated Moses like he was one of her own.The staff at the clinic was very accommodating and professional. I highly recommend Dr. Ward and her staff. read more

First of all .. Dr. Heidi gave us 3 routes when our vet was going to remove Cowboys leg.. He is still walking in all 4 .. Her charges were way lower than I expected ... If you are want her to sit and talk to you for hours or cry with you .. Go somewhere else .. She is a professional .. Not one person was ever rude to me .. It's a hard time .. And people get to sensitive .. I would go back in a heartbeat .. And recommend her to everyone .. read more

Dr. Heidi Ward was referred to us while we were still living in MD but preparing to move to FL. Our dog had just been diagnosed with lymphoma and the prognosis was that he would be lucky to live 6 months or more. We did an internet search and were impressed with Dr. Ward's well known research work in vererinary oncology. When we moved, Dr. Ward changed our dog's treatment plan by reducing the number of chemo drugs from three to one essential drug (plus prednisone). He responded better - gaining more pep and stamina than he had in months. He went into remission and lived for another 4.5 years! Cancer came back, but at 13 yrs old we decided not to prolong his life with a horrible disease. We had 4+ good years with him thanks to Dr. Ward's expertise and care. Incidently, while he was treated by Dr. Ward for about a year, the cost was one-fifth what we paid in MD. Very reasonable. Now we have another rescue dog. When we adopted him in 2014, he was being treated by a rescue vet for histiocytoma. He was missing most of his fur and covered with lumps and tumors. We took him to see Dr. Ward and she was familiar with this condition. Previously, he was treated with an assortment of drugs and ointments. Dr. Ward put him on a very low dose of one chemo drug plus a very small dose of prednisone (later discontinued) for the constant itching. Our new doggie reponded rapidly, growing back all his fur and losing all the external lumps and tumors. Today he is a happy tail wagger! Dr Heidi Ward has proven to us over seven years to be a professional, knowledgeable, and caring veterinary specialist. Thanks to her we have had lots of extra quality time with our four footers. read more

I took my senior, special needs rescue dog to Dr. Ward, and I've never had a more frustrating or 'nothing' situation! She had some emergencies, and I gladly told her that we didn't mind her being a little late coming to us. A very sick animal should ALWAYS take priority. However, after being there THREE HOURS and having her see dog after dog, I don't believe we were still talking of emergencies. Also, during those 3 hours, she NEVER sat down and really talked with us or examined my dog....... she would run in, say something, and then go back into the other exam room and another patient again. She was not in the examining room with us for more than 5 or 6 minutes, total, during the 3 hours we had to be there! As I said, she never sat down in our exam room.... but would occasionally come in, stand there, and state something about my dog (although she had never actually examined the dog, nor would she listen to all I needed to tell her about Hua's illness, and what had happened when she was so ill just a few months back - which is totally related to her illness now.) After she finished her statements, it was back to the other room again. When I was lucky enough to hastily blurt out a question, or an answer to what she had said the time before when she had ducked into our room for a moment, she always implied that I was wrong about what I was saying about MY OWN DOG. (although Dr. Ward hadn't looked at my dog long enough to know anything about her for sure!) IT was a Terrible Experience, and I walked out with more questions than I had at the beginning of the appointment. I also had either 165 or 175 dollars less (can't remember the exact appt. cost)................. and I just found out from the pharmacist that the R/X she had given for my dog could not be filled unless it was compounded and given in liquid form. I had already told the Dr. Ward that that my dog refused liquid medicines and had to have pills. When I called to tell her this R/X had not been made in pill form for yearsssss (according to the head pharmacist), she said the pharmacist was wrong!!!. (although he's been pharmacy manager at a major chain for years! read more

Dr. Ward is truly amazing. She is kind, compassionate and super smart. And her staff is wonderful as well. I appreciate that Dr. Ward is practical and realistic and takes a personal interest in my dog. My dog has both renal and adrenal tumors. This is complicated with diabetes. Dr. Ward recommended a course of treatment that would have the best outcome for the dog and give her the best quality of life. She does occasionally get backed up during the day, but I believe this is most due to the fact that she won't turn away an animal in need. She is very special and we are lucky to have her in our community. read more

Dr Ward is 5 stars in my eyes. I have a senior dog with lots of medical issues. I have been taking her to a specialty clinic in Tampa whenever she has any big changes. Several trusted dog owner friends and DVM' s ( Dr Scott Rose) recommended her to me. We went in this week and within a few minutes, she had a clear understanding of her long and complicated medical history and came up with a plan of care! The story doesn't end there...like all great Dr's she has intellectual curiosity, ( I am a retired RN 34 years in ICU, all the great Dr have this quality) while we were there, she thought we should also checked her bladder, because my dogs breed has a high incidence of bladder cancer, and she found a small mass that had not been detected! She had no symptoms and thanks to Dr Ward we caught it early enough that with her and Dr Rose's care she has a much better prognosis then finding it when she started having symptoms. Sarasota is lucky to have such great DVM's here! read more

We recently saw Dr. Ward when our elderly dog became suddenly ill with mysterious symptoms. Having had a cancerous growth removed from his leg last summer, we were very worried that the cancer had returned. When I called the office, they gave me an appointment quickly. On the day of the appointment, we were greeted by the staff and the office dog, who is delightful. Dr. Ward spent a good deal of time with us and did an ultrasound, x-ray and blood work right then and there. No waiting for results. That was so comforting. When she recommended a special supplement for his diet, she called our vet to see if she had it available in her office then called us to let us know it was available. Remarkable level of care and service. We couldn't recommend her more highly. We really appreciated her directness. She lays out the facts clearly. It is comforting to find a specialist of her caliber. read more

Dr Ward is for real and has a caring staff. She has been treating my boy Reese for about 6 months now. If not for her Oncology skills Reese would not be here to today. I'm grateful for being referred to her when the surgeon said the cancer was inoperable and Dr. Ward was our best hope. read more

Boy something's never change. Went to see Heidi years ago with my sick pup. Heidi and crew were rude back then and it seems they still are. I sent Heidi a letter the next day letting her know what I thought of her and staff. I told her she and her staff were unprofessional and rude. Gave a copy of the letter to my pups primary vet. I was told by him to expect a call from her that she wanted to apologize. That was over 10 years ago....still waiting Heidi. Pathetic just pathetic. You need to do some soul searching Heidi. You need to earn the title DOCTOR. read more

I have seen Dr. Ward many, many times over the last several years. I referred myself to her after another vet told me that a growth on my pup was "nothing". Within the space of an hour, she aspirated the growth and had my dog scheduled for surgery on a Mast Cell tumor the following day with an excellent surgeon. Surgery was successful and she has aspirated many other growths since then, always quickly, efficiently, and accurately. Since then, I have brought my dog back for two different internal medicine issues. When another general vet was charging me hundreds of dollars for tests, Dr Ward diagnosed the problem correctly with a physical exam, saving me money and my dog the misery of further testing. She knows and remembers my dog from visit to visit, refreshing in this age of massive vet practices. Her staff is caring and knows when a dog need to be seen quickly. She has even helped when I needed to have an out of town procedure done. When you have a dog with a history of cancer, you need someone in whom you can have absolute trust. I have complete confidence in Dr. Ward. read more

Went to see Dr. Ward a year ago. I have never been so upset. She is VERY rude. NO bedside manor at all.I would never go back! I can't believe the rudeness and uncaring attitude. My dog was hurting and they told me he was being "over Dramatic" - I was upset with myself for not telling her off. DO NOT take your beloved pets here. read more

Dr. Ward has one of the most difficult jobs on the planet! All of us want miracles when it comes to saving our pets but the truth is, by the time we are referred to her office our pets are likely very sick. She is so informed and cares so much about what is best for our babies it is amazing! I am on doggie number three that has done through her office, all with cancer, and all treated with absolutely the right amount of medicine and right amount of reality to extend their lives and ease their pain. Don't think the bigger, shinier corporate offices are better. our treatment plan through them was to do an amputation for a melanoma on the paw. 1.5 years later our sweetie is still running like the wind and happier than ever, still on all four feet thanks to Dr. Ward! read more

I don't get the bad reviews for this Dr. I had taken our Westie to a local Vet in Naples, FL who sent us to the Animal Specialty Hospital because she feared something was wrong. At ASH we were told they wanted to do an ultrasound and that it would take 2 hours. After 2 hours or more we were told our dog had cancer and we should put him down right away. I said he was still eating, drinking and was not in pain and that I was taking him home. I was told I could take him home to say good-by and bring him back to be euthanized with 24-48 hours. We were devastated. On advice of a friend who had taken her dog to Dr Ward after receiving the same news at ASH and her dog did not have cancer, I made an appt to take my Westie to Dr. Ward. We drove 2 hours in each direction, but thought it was well worth the trip. Unfortunately our dog does have cancer and it has spread, but she was wonderful throughout our visit. She performed the ultrasound with us in the room and explained the pictures and showed us where the cancer was. She also said there was no need to put him to sleep right away. She explained that he will have good days and bad days, but do not rush it. She explained that when the time comes we will know it. I also thought the office staff were wonderful. When I called on Wed, the woman said I will get you before the weekend, and was very pleasant on our arrival. As much as I was hoping for a different outcome I was so happy with Dr Ward and her office staff. I would highly recommend her. read more

Very bright, very professional, very good with your animal, well-respected by other vets.

Dr. Ward is extremely efficient and knowledgeable and will probably be the reason my Siberian Husky Niko lives as long as he does. She diagnosed him with an anal sac adenocarcinoma in December 2012 with a very poor prognosis. While she delivers her news rather bluntly, it is still with a dose of compassion. Niko has been doing great, and I see every day he's still alive and feeling good as a gift. She is renowned as an oncology vet, and since I travel from another county to see her, I can attest to the fact that it's well worth the trip. Long live Niko and God bless Dr. Ward! read more

we had a good experience with Dr. Ward and her staff. She did everything she could to help us through the end game with a dog who'd been fighting cancer for almost 2 years, and then when it was time to let the dog go with dignity and respect, she let us make the decision to euthanize with all the facts and showed great compassion in the matter. read more

Dr. Ward and her staff are wonderful! She kept my boy alive and HEALTHY for and extra 6 months. In the end the cancer won but, Dr Ward used all her talent at a very aggressive Stage 3 MCT. I highly recommend her and she won't empty your pockets with false hope. She is genuine and honest! read more

Dr. Ward and her staff are the most compassionate people one could ask for when dealing with a sick and dying pet. No job could be harder. The direct communication coupled with her caring compassion gave us the peace of mind that we did all we could to save our boy, Max. She and her staff answered all our questions, fit us in without an appointment during a panic, and took calls during the weekend. Dr. Ward is the vet you want watching over your pets--bar none. read more

I brought my dog there for a second opinion after she was diagnosed with Lymphoma. The staff and Dr. Ward were very rude and nasty. I asked about her cytology report and had questions. She was very rude took my paper with questions and just started crossing them off. Cytology she said she looked at it online, but I couldn't???? She wanted to give my dog a shot, I said no my regular vet would be treating her, well... she started to yell at us about how cancer cells divide every day and I better get her on prednisone. I guess she was upset we were not treating her there. She also yelled that the Wisconsin protocol was toxic. Top protocol for survival of a year or more mind you. I got home and looked up the protocol she was going to give my dog for 8 weeks. Shots of Vincristine. Shots into her skin. This drug is supposed to be given IV because it has to reach the Lymph system, injection only burns the tissue and never reaches the Lymph system for proper treatment. Prednisone can impede chemo. I also later learned that she does trials for drug companies. Three people I know their dogs never made a year. Average minimum survival for a dog on protocol is 1 year. Some 2-3 years. I want what is best for my dog's chance for survival, and they tolerate chemo very well. I don't believe Dr. Ward's best interest is my dog I think it is her pocket. STAY AWAY!!!! She will make you feel worse than when you walked in! I tried to post my experience on her Facebook page and it keeps getting deleted. I guess they don't want bad publicity. read more

Dr. Ward is an outstanding vet who shows tremendous concern and care for pets and owners alike. We have had dogs as pets over 50 years and subsequently a lot of experience with vets. It is our opinion Dr.Ward to one of the most engaged and loving vets we have ever encountered. It is clear that being a vet is calling for her and not just a job. Without her willingness to go beyond reasonable expectation I am certain that our dog wouold have died. Here are the details of our experience --- We have a rescue scottie who showed up with no medical history or any background information. Short story is he had a serious internal blockage from some toy he had ingested before the rescue. Right before Christmas he stopped eating and became very lethargic. Our vet ran various tests on him. We recieved the last test results on New Year's Eve at about 1 PM. The test results were inconclusive. She suggested an ultrasound but said we probably wouldn't be able to get it done until 1/5/15 due to the holidays. Our vet recommended Dr. Ward. When we called they were kind enough to stay open New Year's Eve so that Dr. Ward could see our scottie. When we arrived it was clear they were staying open just for us as there was no one there except staff and an empty waiting room. Dr. Ward took alot of time to hear about our sick dog then ran an ultrasound. It was inconclusive so Dr. Ward took an X-Ray which revealed the blockage. She arranged for us to see another excellent vet that night to perform the needed removal. My wife and I are convinced that Dr. Ward saved ur dog's life by going well beyond what we expected of a vet. Thank ou Dr. Ward for really making it aHappy New Year. read more

Our vet referred us to Dr. Heidi Ward with our cat that had lost a great deal of weight and would not eat properly. I would like to say that I am not questioning the diagnosis or treatments. I realize that medicine is not an exact science. The medications prescribed and the variations have only increased certain symptoms and new symptoms have appeared. I have called the office several times to advise them what was going on and ask for guidance. Yesterday I called and scheduled an appointment. I was met with a great deal of animosity. First, a procedure was scheduled for today and when I asked questions it was cancelled and I was practically shown the door. Basically, I was given pamphlets to call someone else. Yes, I was in tears and I did say that it wasn't from frustration but from sadness. I am the only advocate my cat has and he can't speak for himself. I realize that we may be fighting a losing battle. However, there was no compassion or empathy shown. In fact, I was told I was making her late for her other clients and she didn't have time. We had an appointment and we paid for all of his services but I guess he wasn't important as a patient. I asked what I had done to offend her. She left the room and came back and gave him two shots. I left in tears and spend the rest of the day trying to make the best decisions for our cat. I want him to have the best possible quality of life and not put him through unnecessary pain. Very hard to make those decisions with out asking questions and understanding what we are facing. read more

Our cat had an incredibly low red blood cell count and required two emergency blood transfusions. We felt that our vet wasn't making any headway with his health, so we went to Dr. Ward based on the recommendation of a friend who is a vet technician. Dr. Ward was incredible. She narrowed down the potential issues, amped him up on steroids, got his immune system in check, and ultimately saved our cat's life. She took her time (a whole hour!!) to talk to me about the problem. And then she didn't charge us for the ultrasound, saving us $175. I had to go back every couple weeks for a few months and saw how she works. She truly cares about the animals, and will spend more time with emergency situations, always doing what is right and necessary. If you want someone to say what you want to hear, go elsewhere, but if you want someone who's going to put your animal ahead of you, go to her. And trust her. The number of lives that she's saved and/or lengthened is incredible. I trust her more than any veterinarian that I've ever met. read more