1. Heidi's Hearing

    1. Heidi's Hearing

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    Grafton, MA

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    Heidi's Hearing

    5.0 (3 reviews)
    Closed 8:00 am - 3:00 pm

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    6 months ago

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    3 years ago

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    7 years ago

    My Dad was very happy after visiting Heidi to repair his hearing aids. Fair price and speedy service!

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    Audiology Associates of Worcester

    Audiology Associates of Worcester

    5.0(7 reviews)
    4.9 mi

    I have to be brutally honest here. I put off getting hearing aids for many years. Now that i have…read morethem I've already gave 2 of my good friends the contact info for Audiology Associates and told them not to wait any longer. I can't say enough about Dr. Russell and Nicole. They were extremely patient with me, took their time, answered all my questions and most important treated me with professionalism and kindness and made me feel comfortable and confident with the product I finally decided to purchase. They didn't try to sell me anything and didn't pressure me either. I told them both that I cany believe how happy I am with my hearing aids today when I saw them for my first follow up appointment. They were great to deal with and I'd strongly recommend them to anyone reading this review. Peace, David

    My 4 year old hearing aids were maxed out and malfunctioning. My previous audiologist was unable to…read morefix the aids and only wanted to sell me new ones at an extremely high price. I went to Audiology Associates and Melena easily adjusted my old hearing aids so they were functioning but not optimally.she then described the best option in hearing aids for my profound hearing loss, which cost about half the price quoted by the previous audiologist.The new aids worked perfectly with the settings she programmed. I am now able to hear significantly better than I have been for many years. Thank you Melena

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    Audiology Associates of Worcester
    Audiology Associates of Worcester

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    UMass Memorial Medical Center - The nurse can have a seltzer in a babys zone, but i cant have one in my own babys area.

    UMass Memorial Medical Center

    1.7(136 reviews)
    4.7 mi

    Amazing Team I spend a couple days at UMass Memorial after…read moresurgery! From my surgeon, anesthesiologist, Surgeon assistants , doctors, to my nurses. The quality of care and compassion was wonderful! It was the best experience in my time of stress and anxiety.

    waited nine hours for a 10 second conversation. A conversation that could've been passed on to the…read morenurse and she could've let us go home. DR. Alexander was very dismissive when we let him know that we were upset for waiting nine hours for a 10 second conversation. literally waited 2 1/2 hours for him to come down and say you're all set. This is something he could've said to the registered nurse and she could've told us 2 1/2 hours previously. There is a huge amount of time, wasted on basically lack of communication . when we were ready to check out at 4 AM, the nurse that we were trying to get to check us out said she had other priorities and to be honest it seemed like she was creating things to do so she didn't have to take care of us right away. Her name tag was also conveniently flipped as she was giving us a very slightly snarky attitude. I understand an emergency room is an emergency room as we were reminded multiple times basically to tell us we shouldn't feel the way that we do. But at the end of the day you're still charging insurance and co-pays so you're still making money. There should still be some sort of customer service. in any situation, if given a choice. I would not choose umass

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    UMass Memorial Medical Center - The holes in the parking garage which after 3 weeks of me seeing them not spray painted, they went and fixed.

    The holes in the parking garage which after 3 weeks of me seeing them not spray painted, they went and fixed.

    UMass Memorial Medical Center - Decrepit parking garage

    Decrepit parking garage

    UMass Memorial Medical Center - Broken things just hanging out in the corner.

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    Broken things just hanging out in the corner.

    Audiology Affiliates of Hear Better

    Audiology Affiliates of Hear Better

    1.0(2 reviews)
    4.1 mi

    Thanks for posting this review. I had a scheduled appointment with this place and was sent a…read morebarrage of emails, texts and voicemails confirming my appointment. Only problem was that the reminders were for two different dates. Tried to call to clarify only to go to voice mail each time. My calls were never returned. Something just did not seem right Got very bad vibes. Needless to say I just did not show for either appointment and rescheduled hearing tests with another provider.

    First of all, I have been with this practice for over 10 years. When Heidi was there, it was…read moreabsolutely FABULOUS. Consistently above and beyond my expectations. However, since she left, it began it's downhill descent and the last few months it has completely fallen off a steep cliff. About 3 months ago, I ordered new hearing aids. I've ordered 3 pair through them now and it usually only takes a couple of weeks. The first call to check on them, I was told they hadn't been ordered yet, but was assured they would be. I waited a couple more weeks, called back, and was told they weren't in yet. I waited a couple more weeks to call and they still weren't in. A couple more weeks go by, and now ALL locations are closed "due to a medical emergency" and they will be closed another 2 more weeks. So, I wait the 2 more weeks and they are STILL closed, but this time the person who called me back said renovations and it will be a couple more weeks. Now, I wait 3 weeks and called again today only to get the same recorded message that they are closed due to a medical emergency. Not only was I in need of this new pair of hearing aids, but they also knew my old pair was dying on me and they have to be sent back for refurbishment before the warranty runs out NEXT MONTH! Meanwhile, this pair won't make it through the day and I have to charge them again. SMH... How can a company do this and leave their patients in the lurch like this? You would think that SOMEONE in the office would call all the patients who have active files and have been waiting for delivery on repairs, returns and new orders and at least give them a heads up on what the plan is. Furthermore, is the closure really due to medical reasons and what kind of medically emergency closes ALL of the practices for over a month?!?!?!? Something fishy is brewing and I think I may be out a pair of new hearing aids now. I will DEFINATELY be seeking a new audiologist and I just discovered the Heidi has her own practice now in North Grafton - Heidi's Hearing! I would look to her first and foremost

    Heidi's Hearing - audiologist - Updated September 2026

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