My sister-in-law took her wedding gown here for alterations, so I didn't protest when she took the flower girl dress I bought for her daughter to wear in my wedding there. I don't take my clothes to Heidi and I'm thankful I didn't trust her with my wedding dress after seeing what she did to the flower girl dress. We gave her a silk, J. Crew Collection dress that was too big overall for my niece. Heidi pinned the dress and I told her that we especially wanted the waist nipped in, but still wanted the skirt to be full. She also had to take the bodice in and "lift" the arm holes. The job would cost $50, which seemed a little high for a child's dress, but I realized that a job for a wedding sometimes gets a mark up. The dress we got back looked like almost nothing was done to it. The tulle petticoat, which had been fine, we now uneven and showing below the hem of the dress in certain areas. My little niece looked so sad in the dress. The alterations had taken so long that we didn't have time to order another dress and have it altered again, so we made an emergency dash to a David's Bridal and got her a dress that fit, but was nowhere near as special as the J. Crew Collection dress could have been. I was so disappointed with the work Heidi did. I will never take anything to her shop. read more

Heidi's Perfect Fit - A terrible, $50 alteration job by Heidi's Perfect Fit - Bridal Near Me - Charlottesville, Virginia

In reference to the other review, there is only one parking spot, but there is a parking garage across the street (though I don't think they validate parking). I read the relatively positive reviews on Google and decided on Heidi's. The day I went in a man was waiting impatiently to pick up an item. He said this was his third time coming to pick up a jacket for his wife, this should have been my warning sign. I was honest with who I assume is the owner that this was short notice (I dropped my dress off May 17) and we went over the minor changes that needed to be done- hemming the bottom was the main item- and she said it should be ready after any final details on June 14. I went in on June 14th and she said it wasn't done. I reminded her of the deadline, she said she would call me that week. The shop never called, so I called several times on Friday but finally left a message. I gave them all of the following week to call and notify me of progress, anything to soothe my nerves. Upon calling today, and reminding them I gave them a drop dead date of June 28th, the owner said the tailoring wasn't done but she would see what she could do. Upon rereading Google reviews I have a feeling I will be overcharged due to the fact I'm "rushing" my order. I'm not exactly sure how they handle orders but I have gotten the impression they knowingly taken on more than it appears can be handled. Not to mention the several times I went in for fittings, the woman would be on the phone without acknowledging you were there and wouldn't cut her the calls to some reasonable length. I most definitely would not recommend this place. read more

I brought several pairs of pants (totaling $650) to Heidi's be taken in at the waist. All three are ruined. Rather than preserving the detailing of the pants, the natural seams were removed entirely. Though she had pinned the seat to make alterations throughout, the only thing taken in was at the waist so there is bagging fabric around the seat and crotch. They issues no apology and said I can bring them back to "see what they can do" but that they offer no guarantees. Frankly, the majority of the damage is unfixable and I'll likely be donating all items. Nothing more complicated than hemming should be brought here. read more

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My daughter needed her wedding dress altered. Many promises were made. We went in for three fittings after the initial meeting. NOTHING was done on the dress. No one bothered to let us know it was pointless to come to the shop. The last time in, the seamstress lied to my daughter, trying to show her that something had been altered when it hadn't. When called on it, she admitted they had been "too busy" to work on it and that there was still plenty of time until the wedding. Well, they now have one less dress to work on. Maybe it means someone else will have their dress finished. read more

Terrible service. Tried to take my bridesmaid dress there over a month early. Was not even completely altered!! And had to go in over 8 times and never complete. Was trying it on day of in the store and she didn't even work on it. No discount for incomplete service and was over priced anyway. read more

I first learned of Heidi's Perfect Fit because I was looking for a display case for my business, and found they were selling one on Craigslist. I found her price to be fair and she was so sweet in allowing me to leave the case there for months (!!) before I was able to move it into my retail shop. After working with her on that transaction I went to Heidi to alter two dresses. They were done quickly, at reasonable cost, and I was pleased with the results. Every time I am in her shop, Heidi is attentive and there are other customers in there, which I take as a good sign. As the other reviewer said, there are parking spots available in front of the shop, which is helpful. Unfortunately they are no longer open on Saturdays, except by appointment. Regardless, I would not hesitate to use Heidi for alterations again. read more

The storekeep is alright in her manner, but not the friendliest bug. I haven't been terribly pleased with the fit counsel on my shirts (and thus have had to get a few re-altered), but admittedly the trends of fit for men change with time. You should be fine if you know exactly what you want, but look elsewhere if you are a newbie in need of some guard rails. The prices have been fair-ish. read more

Stay away. I went to Heidi's to have a shirt tailored and dress pants hemmed. When I picked them up 7 days later, both had strings hanging, pulls in the fabric, and they did not fit well. The thread color did not match my pants either. Now, I need to get it fixed at another tailor. I get the feeling that Heidi is a good seamstress, but her apprentices are doing all of the work now. The hours of the shop and the turnaround time are inconvenient too. Don't waste your time. read more

I had a few things that needed to be altered,A friend of mine recommended Heidi. Their service is so neat and quick. I found the storekeeper so sweet and helpful ,she is so attentive and tries her best to accommodate all your needs. There are also two parking spots in front of the store and they also validate your parking ticket for the public parking right across their shop which make it very convenient for me. I am happy that I found this alteration place in C'ville. read more

I was overcharged for the alterations to my wedding dress, they were not done in a timely manner, and the bustle broke immediately (safety pins were used-- the photos are BAD). If you insist on going here, get a price quote upfront. I kid you not, the store owner literally made up the price on the spot. read more

I've gotten a few things altered here and the service is quick and efficient which is most important to me. The pricing is negotiable! Each time I say how much I want to spend and Heidi is very good at working with my budget. I have only used Heidi to shorten a dress and turn jeans into shorts. I am not sure if I would use her for more complicated processes as I've seen some shaky reviews of her shop on other sites. However, it's a good value. Plus, there is a parking spot right in front of the building reserved for her customers, and it's been free every time I've gone. They are open on Saturdays until 4 pm which is very convenient and the turn around time is usually just a day or two - at least it has been on my small orders. read more

I had few pants needed to be tailored that I took to here. The place is pretty easy to access with parking spots in front of the shop. They had my pants done just the way I wanted with reasonable prices. Heidi is also a very nice lady and made sure that I was satisfied with the pants. read more

Anyone who rated Heidi lower than 5 stars is full of shit. She just saved my wedding weekend with a beautiful cummerbund and studs that matched my tuxedo perfectly. The price was low, the service was friendly, the experience was amazing. Seriously, Heidi or Die playas. read more

Turn around was somewhat quick, however i had to go back several times (4 including the day i picked up). One of the alterations i requested was never done (boning needed fixing). I would have left it again to be fixed, but i didn't have any more time (need the dress for a wedding). I was supposed to receive a call about it Tuesday or Wednesday but didn't, so i ended up walking in Thursday to pick up (i leave for a wedding tomorrow, friday morning). It was let out slightly, so it can zip up all the way now, but i feel like the fit isn't "perfect" in the bodice/bust area. They did a good job on the hem. To get a hem, fix a strap, and let it out i paid $90. Not sure how that price compares to other places... read more

Went in on a Saturday with 2 dresses and she pinned them up and gave me a ready date! Such a great quick pleasant experience. Highly recommended! Only downside is I think there are literally only 2 parking spots. read more

I had my wedding dress altered for my August 2011 wedding. This was by far the worst vendor that I've ever worked with! Heidi haggled with the cost of my dress from day one, making me feel bad for having a "couture" wedding gown. The price continued to change, her customer service was terrible....I kept feeling like I was bothering her, like she was doing me a favor and not like I was paying almost $400 for alterations....she made changes to the dress without my consent and then charged me to put it back the way it was. To add injury to insult, to bustle my dress was almost $150 and on the day of my wedding the bustle popped in less than 5 minutes of being at the reception ( this was a waste of $150) my dress dragged on the floor the entire night and is now dirty almost beyond repair. The day after the wedding I visited Heidi and told her about my horrible experience...she was very defensive and refused to admit to any of it. I ensured her that I would never ever use her again and would warn anyone that I could to beware.....please spare yourself the grief and go to ANYBODY BUT Heidi's "Terrible" Fit. read more