Always a great experience. Been coming here for years. Quality frames, contacts, and lenses. The eye exams are not rushed. The eye doctor always gets my prescription with patience and understanding especially as I want to stay here long term in the Heights Garden Oaks area. Appreciate all of y'all. read more

Caroline Tran is just a doll! I was just going in for a new Rx for glasses and she asked me some questions and checked out my eyes and I left with the best new contact solution to my eye problem (one that was never presented to me at my old eye doc). She has so much positive energy! I left very happy! Expect to wait about a week to get in, but she is worth the wait! read more

My eye doctor! Dr Caroline Pham is amazing, she is so personable and knowledgeable, my entire family goes here and loves her!

Dr. Caroline Tran is a terrific optometrist. My wife and I have been her patients for about 5 years. Super communication skills, thorough and knowledgeable on all matters regarding eye health and any kind of lens changes over time. Best optometrist we have ever used. Greg L. read more

Dr. Caroline was very patient to answer all of my concerns and her staff are very helpful in helping me select the perfect pair of frames. I highly recommend her office and have been coming here for years. read more

Dr. Tran is amazing. Super detailed and thorough with her examinations. Office is super clean and has so many frame options. Highly recommended!!! read more

Heights Eye Care - Entrance and waiting area. - Optometrists Near Me - Houston, Texas

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I was told by Dr.Tran I might have Keratoconus, and that I was going to be referred somewhere I just had to wait for a call with the specialist I never received the call from the specialists office. Months passed I am having trouble with my right eye I can not see from the half top of my right eye & called back to see if now they can refer me and to know what happened. The guy that attended my call told me that there were no notes left when I went there which was in March. He told me I was going to get a call back within an hour because the Dr was with another patient. Well they have not called me. I am looking for a ophthalmologist on my own because I suddenly lost part of my sight from my right eye and this office seems to have no communication whatsoever. Yes everyone is polite and answered my questions the Dr is nice as well but they are lacking COMMUNICATION with the patient. At least that was my experience. read more

I've been going here for my yearly exam for contacts for the last few years. It's easy to get an appointment, the doctor is always on time for every appointment I've had and very knowledgeable and friendly. Highly recommend and I will keep coming back. read more

Came here because of the raving reviews and Heights eye care did not disappoint. Great service. Dr.Tran is kind, approachable, and informative. Definitely recommend this to everyone. read more

Came to this office because of the location and reviews, but definitely keeping Dr. Tran as my go to Optometrist! The feel of the office was very warm and welcoming. There are many frames (sunglasses and optical frames) to choose from. Dr. Tran is very knowledgeable and takes her time to discuss all the options with you. She was very patient with my decisions and gave me her time and opinions. Highly recommend if you're looking for a new optometrist or just looking for new frames! read more

Heights Eye Care - A lot to choose from! - Optometrists Near Me - Houston, Texas

Wonderful staff, easy parking, and a friendly, and knowledgeable doctor. I would highly recommend!

Smooth visit. Made me feel very comfortable with switching from glasses to contacts. Very professional and takes the time to make sure the I was taken care of. Would recommend to family and friends read more

As many of the reviews already state, I decided to try Heights Eye Care due to the very positive reviews on Yelp and I was not disappointed! Dr. Tran and her staff are all very professional and friendly. My appointment was efficient and very quick. I came to get my eyes checked and get a contact refill when COVID still had many business shut down and the entire time I was there, I felt very safe and everything was thoroughly sanitized. After learning my rebate for contacts had also expired, Dr. Tran was kind enough to give me a month free since I didn't qualify for the contacts. She will definitely be my go to eye doctor from now on! read more

My experience with heights eye care was outstanding from beginning to end, the staff was able to provide an excellent and safe experience. I highly recommend Dr. Tran. read more

Highly recommend Dr. Tran and her staff. They all went above and beyond today. Great location, clean and super friendly. Dr. Tran is very knowledgeable and truly cares. Will definitely be back and found a gem. read more

Does not open on time, doesn't answer the phone during open hours. Very frustrating, if you are in a hurry, don't rely on these guys!!

I cannot say enough about Dr. Tran and her team! I have only been going to Dr. Tran for 2 years and I wish I had started earlier. She is so thorough, and answers every question I have - and sometimes I have a lot. Dr. Tran is kind, caring, and skillful. Today I was in for a quick stop to pick up my contacts. Bianca was at the front and could not have been kinder. She obviously is happy at her job and genuinely likes the customers who come in. Although I thought it would be a quick in/out, I could not understand the itemized receipt. Bianca thought Dr. Tran could explain it better for me and I was happy to wait until Dr. Tran was finished with a patient. It literally took 4 (or was it 5?) times for Dr. Tran to explain the invoice so I knew exactly what insurance had covered and what I had paid. Bless her for not showing one bit of irritation with me. Thank you all for the great service you provide! read more

Update: went in for new glasses bc why not? Dr Tran helped me pick out some great persol glasses and got me into them ASAP. Excellent customer service. Very attentive and helpful! read more

I recently visited Heights Eye Care as a new patient. I had been loyal to another Heights Optometrist, but made the decision to look elsewhere as his front desk staff became very unprofessional and the appointments were no longer fast and convenient. I actually was there for two hours during my last appointment - umm...no. After doing my search of in-network providers I came across Dr. Tran and her practice and was super excited to check out her business as it was brand new and modern. Nothing about my experience was disappointing. The entire staff was super friendly and made the entire process very easy. Dr. Tran was very knowledgeable and made me feel at ease. She was great at explaining everything to me, especially when I had questions. I never felt like I was trying to be upsold on anything and in fact I felt like she had my best interest in mind the entire time. She and her staff even accommodated me and helped ensure that I was maximizing my benefits and getting the most bang for my buck and for that I am truly grateful and now a loyal customer. I have already shared their business with friends. Book your appointment, you won't regret it. :) read more

Dr Tran was the most knowledgeable optometrist I have ever spoken with Picked them because of the reviews She spent a lot of time with me and I highly recommend her Been wearing glasses or contacts all my life and she gave me the best fitting I have ever had read more

I started going to Heights Eye Care ~4 years ago and have had a great experience every time. Dr. Tran is wonderful and the clinic is very nice and always runs smoothly. I have never had to wait. They always have plenty of sample contact lenses and were happy to give me extra boxes when I forgot to order my contacts. My wife recently went here for the first time and really liked it as well. We will continue seeing Dr. Tran and would definitely recommend her to others. read more

Dr. Tran is super sweet and friendly! I made an appointment for a Tuesday and arrived a bit early since it was my first time here. It looked quite busy when I walked in. I told the front desk I was here for my 1pm appointment. Immediately, one of the staff turned around and asked Amanda? I was impressed that he knew my name even though I have never been here. The usual checkup routine was fast and the staff was friendly. I needed a new contact prescription because the one I was wearing was giving me headaches as well as blurry vision. One of my eyes was worse than the other one so she offered me one option with the same prescription and the second option with different prescription for both eyes. I like that Dr. Tran gave me recommendations and provided pro's and con's. I got good advice on LASIK eye surgery. It was something that I wanted to do but she said I could wait for a while. In addition, she also gave me a spectacle prescription (eyeglass) and my contact prescription. Can't say enough good things about Dr. Tran. She made my first visit so comfortable and welcoming. We also had a nice chat here and there. I like the fact she was getting to know me on personal level and not just as a patient. read more

Great optometry office! No waiting and you don't feel rushed during your appointment. They are very helpful when it comes to understanding and maximizing your insurance benefits, which is appreciated. The office itself is beautiful and they use all the latest technology to check your eye health. In addition to getting new glasses I was interested in getting back into contacts again after years of not wearing them due to dryness/irritation. Dr. Tran is very up-to date on the latest contacts available and made multiple recommendations for some that I may tolerate better, which is very exciting! They provide contact samples until you find what works best for you. Amanda, the optician is also very friendly and helpful. I'll be recommending this office to all my friends! read more

I love Dr. Tran and her staff, I have been going to them for 3 years now and they have always been so helpful and kind. The staff is always so helpful and walk me through my insurance to make sure I understand what's covered. Dr. Tran always does the best eye exams and helps me understand what's happening with my eyes and how my prescription works. 10/10 highly recommend and will continue to go back!! read more

I love Dr. Tran! She is so nice and there is never a long wait. So happy I was able to find great eye care since I moved to Houston. Unfortunately, she gave me a recommendation for Lasik, so I will only be seeing her for my after surgery care! I highly recommend heights eye care for your needs! read more

Great service when they open. Frequently not open during posted hours. 930am Tuesday for example.

Dr. Tran and her team at Heights eye care were excellent! I was able to get appt right away. Highly recommended

I had a smooth experience when I first visited for a prescription update. However, my prescription changed significantly and when I filled it with a third party I wasn't comfortable with the change. After getting a very different second opinion from another optometrist, I called Heights Eye Care to help me resolve the discrepancy. Even though the prescription was still valid, they said they would have to charge me an additional fee for "refactoring." I was disappointed that they wouldn't take the time to get it right so that I could get glasses and contacts that I was comfortable with. read more

One of my best checkups in years. Dr. Kovac took her time, very thorough and made sure my new contacts were just right for me. Plus the staff was nice and courteous. read more

I came to see Dr. Tran because the optometrist I have been going to the past 28 years was ill and on medial leave. This place is near my home. I had a great experience. Dr. Tran does not try to sell you on a whole bunch of nonsense and will match options for you based on your lifestyle or how you use your contacts or glasses. I highly recommend this place, I will be back. read more

This place is AMAZING. I've been going to eye doctors for 15 years for routine check ups and I always dreaded it. Not this time. Their office is beautiful - clean, well-decorated, and calm. I was greeted by name for my appointment and the administrative paperwork only took a few minutes. The exam itself was thorough and super efficient. I got all my questions answered. It's clear this is a growing practice, so get in while you can! I'm recommending this practice to all my friends. read more

Had a great experience here, was able to get an appointment right away, got a quick but thorough evaluation and great recommendations for proper use and care of eyes when wearing contact lenses. read more

Without a doubt I would not go here again!! The opticians are CRAP!!! If you ask them to explain the breakdown of your lenses they can't. They couldn't grasp the concept on how to adjust the frames and they won't give you your undivided attention. I asked a lady who was trying to take care of me and trying to adjust my frame at the same time, ended up wasting about 30 minutes just waiting for her when there were two of them and only two customers. The second customer was in and out quickly, when I brought this to her attention she snapped loudly saying she was busy doing too many things at a time like it was my problem basically yelling, highly unprofessional. This is what an optician is supposed to do, glasses are not cheap here and customer service is expected which is what they lack. Its too bad because the doctor seemed nice and I was thinking of getting my prescriptions done there. After she raised her voice at me I gave them no other chance but to simply get a refund and move about my way, no customer service means no business from me. read more

I love the location of this office it's right next to Snooze (a brunch hot spot). Parking is a bit of a challenge, but it is the heights so what did you expect. My recommendation is try to schedule an appt around the peak hours for brunch. The Dr. Tran and her staff do a great job at making you feel at ease and take their time with you throughout the whole process. Also, this might not matter as much to a lot of people, but the aesthetic of the office is so wonderful and cute. It's very simple and minimalistic AND very clean. The organizational nerd in me just soared when I walked in the office. 100% recommend! read more

I've been going to an optometrist with a large chain of stores around the Houston area for most of my life. The service has been going steadily over the years and I felt like just another patient. I had been thinking about switching doctors but didn't really know who to go see. One morning while eating breakfast a few stores down I noticed they were building Height Eye Care. I decided I'd give them a shot once they were open and I'm glad I did! The service was top notch and I feel like my prescription has really been "dialed in" as I'm seeing better than ever. The staff was helpful getting my insurance info and they were right on time with the appointment I had scheduled. If you live inside the loop or even work downtown, I'd definitely recommend this place. read more

I don't have enough good things to say about this office!! I hadn't been to an eye doctor's office in about 10 years following my Lasik procedure, and had finally gotten to the point where I needed minor vision correction. As soon as I decided it was time to go, I was anxious to make an appointment so I could see better again. Heights Eye Care was able to get me in the next afternoon, an hour before they closed - and Dr Tran stayed 1/2 hour after they closed with me so that I could finish my selection of glasses and contacts too. I was pleasantly surprised with the amount of state-of-the-art equipment Dr Tran had, and the speed in which I was able to get in and out including eye exam + being fitted for glasses and contacts - about 1.5 hours in total. I got some trial contacts that same day, and within a week I had my glasses and contacts so I was good to go. What great service, personal attention, great selection of glasses ... thank you Dr Tran! read more

I don't even know where to begin. Absolutely love this place! Great selection of glasses, friendly staff, and amazing doctor! Dr. Tran took her time helping me choose a pair of glasses that looked best on me and took care of my eye when I injured it. Highly recommended! read more

Great new eye care center in the heights. Super clean, beautiful office. Brand new equipment and great service/care from Dr. Tran and the other staff. Will go again! read more

Dr. Tran and her team are friendly, helpful and extremely professional. Highly recommend.

Dr. Tran and her staff are incredible. I was unable to overcome my fear of touching my eye for contact lenses but Dr. Tran was very patient with me and understanding. Great selection of frames to choose from. read more