I had been calling all over Charleston to find someone to change the battery and adjust the links…read morein my Movado watch. Skatell's was a NO. Zales came up on the Movado website, but they told me they would have to mail it away for me for $78. I call Croghan's who does not service watches, but they recommended JOINT VENTURE ESTATE JEWELERS. I went straight over to Joint Veture and I was in and out of there in 8 minutes flat with a new battery and a perfectly fitting watch for $32. They are even resizing my engagement ring for me. So quick, friendly and affordable. I am super impressed by this business!

Quickly replaced the clasp of my chain within 5 days. Little more than I expected to pay but a 14…read morekt clasp isn't cheap. People were very professional and polite.

Came here with my fiancé for my wedding band and to have my engagement ring resized. My ring was…read moreready much faster than they had originally quoted me and was done perfectly. They had a "tax free" sale and I was able to save some money on my wedding band. Highly recommend!!!

Thank you Lynn @ Polly's!!! We had recently moved from Chicago and during the move, my wife's…read morenecklaces had gotten quite tangled during the shuffle. I tried for hours to get them apart but to no avail. There had to be a better way! I looked up Polly's online and due to their great reviews; I brought my issue and made it THEIR issue :) best decision ever! Lynn helped me and said she would do her absolute best to untangle the mess of beautiful necklaces that I provided to her. A couple days later I received a text and went into the store. Every tangle was gone. Necklaces were all in separate bags and received a small bill for their time, with a smile. We will certainly take our jewelry purchasing business here when the time comes. As for now, my wife can catch up on wearing her jewelry that had been tangled for the past few moths. Thx Lynn and Polly's!

The best jewelry store in all of Charleston. Friendly and very knowledgeable associates and a wide…read morerange of jewelry designers Love the new store Angela Inscoe

Never received the quote for the rings we selected at our appointment. It's been over a month :(read more

I have had a few necklaces and bracelets fixed here, and they always do a great job at a reasonable…read moreprice. My jewewlery was fixed promotly, i've never had to wait abnormally long, The ladies that work there are also very sweet.

We had an amazing experience purchasing a custom made engagement ring through them. Jo was great…read moreand helped us through the whole process. Definitely recommend!

We love working with this team! The parking is tough around lunch but otherwise easy in and out…read more They've done excellent work for us and are always willing to answer questions.

Purchased a ring from Sohn and McClure. So helpful and patient. Very professional and…read moreknowledgeable. I was treated like family here. It's a wonderful business! I'll be going here again and again.

To the staff at Polly's, first off thank you for all your help in finding my now fiancées ring of…read moreher dreams! To all potential customers, if you are looking for a family run jeweler in the Charleston area look no further. A great selection of diamonds, watches and all other jewelry needs, the staff here made my shopping experience hassle free. Helpful, kind and resourceful without any pressure to spend more they helped me find a great ring at a price that could not be beat!

I stopped by today with 2 watches I needed to be adjusted…read more. I ask if I could bring my service dog in and she just did both my watches in about 2 minutes. NO Charge... That was Awesome by the way These ladies are amazing, I now know where I will be buying another watch from Thank You for a great experience

Luxe Jewel Exchange is our place for all of our jewelry and watches. The owner, Brian, and his team…read moreare extremely helpful and professional. The store features both high end and unique pieces, estate items, etc. last purchase was a Rolex. Luxe has become our jeweler - will not go anywhere else!! Couldn't recommend more highly.

From the owner: Welcome to Luxe Jewel Exchange, your premier jewelry store in Mt. Pleasant, SC. With over a century…read moreof combined expertise and an in-house gemologist, we're your go-to destination for jewelry and watch repairs, sales, and exchanges. At Luxe Jewel Exchange, we believe in giving new life to cherished pieces. Bring in your old jewelry, and let us reimagine it into a stunning new creation. From intricate custom designs to high-end watch servicing, we're committed to preserving the beauty and value of your treasures. Our expert team provides comprehensive services, including jewelry and watch repair, maintenance, and professional appraisals. Visit us today and let our staff help you think outside the jewelry box!

Customer service, unique pieces, fair pricing, nice esthetics. They even have an emergency line to…read morecall when they are closed!

A nightmare from start to finish. I dropped one of my vintage watches on the ground and the crystal…read moreshattered. It's a very simple mechanical watch from overseas that I was fond of. The date window looked fine and all I could see was only the crystal had shattered. I brought it to Emblers hoping to get it fixed quickly. They don't do any watch repairs in house and told me they'd have to ship it to a watch specialist to get a quote and to get it fixed. The cost of shipping even before the quote seemed high but I said yes since I was in a rush to get it fixed. It took Embler maybe 1.5 weeks before I got a quote and another 3 months before they told me it was fixed. I was calling almost every week and a half. They claimed they left a message but never did. Looking at the watch the crystal they replaced it with was nice but the date window was completely broken. When I wound it it was off center and the number didn't line up with the window anymore. I also got the watch back with the date window on a different date than when I had dropped it off, the watch was stopped when I had given it to Embler. I called Embler and he stonewalled me and claimed the watch maker had never opened it and would never do such a thing. What more he also claimed their watch maker had been working on watches longer than "you've been alive" and he worked all day on Patek Philippes and Rolexes and there's no way he'd ever break my watch. They refused to reimburse me for the damages and only offered to refund the replaced crystal. I was livid and didn't take Embler up on the offer as I was on rotating shift work working nights and was about to change Navy duty stations shortly after. I didn't want to even go back after being disrespected and gaslit. My watch is still broken and I don't have the time right now to get it fixed anymore. Don't trust this place with your watches. I don't have experience with their jewelery but I wouldn't trust them with that either. Take your watches or jewelery repair to Summerville Jewlery Repair instead, I had a great experience with them.

I called about getting service for my TAG Heuer watch because I needed to replace a part on the…read moreband. They explained exactly where to order the replacement part and let me know they would install it once it arrived. When I visited the store, I was greeted with excellent customer service from the moment I walked in. I also met the jeweler, who was knowledgeable, friendly, and provided outstanding service during the installation. The entire experience was professional, smooth, and pleasant. Thank you for the excellent customer care--I truly appreciate it!

Purchased a "Gold" anklet from here about 1-2 months ago, took it to get checked by a different…read morejeweler and IS FAKE!! BE AWARE! Says 14k on it but they removed the "GP" label. Not real gold , GP. I wonder how many other ppl they have SCAMMED