Exceptional service! I had a tire blowout, just north of town. Their service truck was out within…read moreminutes, changed out my tire, and I was back on the road again. Highly recommended!

I got stranded badly out in Dalhart on my way to Houston from Denver. My truck had severe death…read morewobble and these guys made sure to take a look and do all that they could to help me get to where I was going. Had to make the safe decision of turning back for the time being, but they tightened up my steering box, tightened up my wheels to torque spec, and aligned my truck two or three times. Specifically shoutout to PARKER (Dalhart) and EDGAR (Texline location). These two are the MEN. If you can get your stuff aligned my Edgar in Texline you'd be in for a treat! I was able to drive highway speeds the whole way home versus getting severe death wobble at 30+. Thanks so much guys. You have my respect

Some businesses earn your loyalty for life…read more We had a blowout on our horse trailer today, and even though they are normally closed on Sundays, the team at Bain Tire Pros stepped up to help us out in an emergency. That kind of customer service is rare these days. They didn't have to open their doors, but they did--and they got us safely back on the road. We can't say enough good things about Bain Tire Pros. If you're looking for a business that genuinely cares about its customers, this is one I highly recommend. Thank you for going above and beyond when we needed you most. We are incredibly grateful!

Good Got the job done…read more On Saturday .: so im happy Drive safe yall out there Pretty quick too

I will always be grateful to the wonderful people at this auto repair shop. My car broke down…read moreduring my Colorado trip from Dallas, and was stranded at the New Mexico border.And after making several calls, I finally got help from Bob's Towing Service. They were incredibly helpful and brought me and my car safely to this repair shop. At that point, I was overwhelmed, scared, and honestly in tears. I had almost given up on continuing my trip.But the people at this repair shop were absolutely wonderful. They were not only professional, but genuinely kind, warm, and caring. They carefully checked my car, made sure the brakes and everything else were working properly, and reassured me that my car was safe and I could continue my trip. I especially want to mention the mechanic's wife. She was pregnant at the time and was so incredibly sweet, warm, and welcoming. Their kindness during such a stressful and emotional moment meant more to me than they probably realize. Because of these wonderful people, I was able to continue my Colorado trip and make some beautiful memories instead of having to turn around and go home. I will never forget how they helped me when I was at my lowest. Thank you from the bottom of my heart. People like you remind us that there is still so much kindness in the world. I highly recommend this place not just for their excellent work, but for the genuinely wonderful people behind it. Thank You Again! :-)

Had some car issues during my cross-country road trip and I went to this shop not expecting much…read more By far, the best auto experience I have ever had. Extremely kind people and the moment I showed up, they dropped everything to take care of me. I was on the road in less than an hour and watching these guys work, they are truly humble professionals. So, if you're experiencing any issues at all with your car, just know that these people will take care of you. If I'm ever back in town, I would buy every single one of these mechanics a beer. God Bless!

Great experience! I was traveling and felt concerned about the way car was shifting. Stopped and…read morereceived immediate attention. Adam checked codes and drove my car. He explained issue, reassured me, and I was on my way quickly.

This place saved my bacon!!!! I was driving from Amarillo Tx to Colorado Springs Co and noticed…read moresomething off in the front end of my car. Not being from this town I had no idea where to go. A very nice man in Napa recommended this shop, and I am so happy he did. The owner and two other mechanics took my car in FIRST THING!!! All of them were kind, caring, and compassionate. They talked to me about all the services they were performing, and even took the time to look the rest of my car over as well to make sure I wouldn't have any other issues. I was really stressed out and upset about making the rest of the drive with the issues I was having, and they really took care of me. I was offered water, and the owner even took the time to ask me if I had eaten breakfast. You won't get that level of compassion from anywhere else. Out of all the places I could have been in a pinch, I am so happy it was here. I made it to Colorado Springs safe with no more issues, all because they took the time to take care of me!!! Thank you guys!!!

The only place to go for your vehicle purchase or service on your car or truck if you're in the…read moreStratford area. They've been here a long time and will be there to help

I was traveling through on business and encountered engine problems with a different brand of…read morevehicle. I stopped in town, got a room for the night, and showed up a little before they opened. I was greeting by the service manager, told him what was going on, and he said, "We don't work on your brand". He then turned around, walked away and started pulling vehicles out of the shop and onto the lot. Each time he passed me I'd ask questions until I became such a bother that he pulled out his phone and asked someone else who could help me. If you don't drive a Chevy...stay away. Meanwhile, new fuel filters got me back on the road...but from someone whose wrenches work on ANY brand of vehicles.

I ended up at Hart Chevrolet when my 2023 Chevrolet Blazer suddenly stalled during a road trip from…read moreCalifornia to Kansas. I was towed to Dalhart, TX, and was relieved to find there was a Chevrolet dealership in such a small town. I arrived about 45 minutes before closing, and in hindsight, that may have contributed to my experience. Unfortunately, I didn't feel that anyone seemed particularly concerned about the situation my family and I were in. My first interaction was with Lori in the service department. I explained that my Blazer, with fewer than 40,000 miles, had suddenly begun slipping and shifting harshly, the transmission warning light had come on, and the vehicle was rapidly losing power. Given the vehicle's age and mileage, this was completely unexpected. I asked about transportation options, including a loaner vehicle, but none was offered. Instead, I was directed to a nearby hotel that provides a stranded traveler discount. For anyone unfamiliar with Dalhart, there are no rental car agencies or rideshare services in town. When I asked where I could rent a vehicle, I was told Amarillo--roughly 90 miles away. After taking my information, Lori explained that they likely wouldn't even be able to inspect my vehicle until the following week. She also said it appeared to be a major repair that would be expensive and could take several days. Since they were closing, I was told to unload my belongings, figure out my next steps, and leave my keys in the overnight drop box. As a result, my husband, my autistic daughter, and I walked to the hotel in 80-95 degree weather with all of our luggage and personal belongings. I had hoped the dealership might offer a short shuttle ride given our circumstances, but that wasn't available. The following week, I called for an update and was told that parts had been ordered and could take a week or longer to arrive. At that point, the estimated repair timeline was approximately two weeks, leaving me effectively stranded in Kansas while waiting for updates. It wasn't until nearly two weeks later that I learned, through my own research, that GM offers several programs for customers stranded by warranty repairs, including limited reimbursement for rental cars, hotels, and meals. They can also arrange to transport your repaired vehicle back to your home so you don't have to remain near the dealership. I opened a case directly with GM and began working with them. I wish someone at Hart Chevrolet had informed me of these programs from the beginning, as it would have made a difficult situation much easier to manage. I also learned that GM sometimes had difficulty obtaining timely updates from the dealership. In the end, my vehicle wasn't returned to me for seven weeks. During that time, the updates I received were generally limited to "we're still waiting on parts," "we're hoping to start it next week," or "we're waiting on a special tool." It wasn't until later that I was informed several parts were on backorder. I understand that supply chain issues and backordered parts are outside the dealership's control. My disappointment isn't with the length of the repair itself--it's with the lack of communication, guidance, and empathy shown throughout the process. Being stranded hundreds of miles from home with my family was incredibly stressful, and I felt like we were largely left to figure everything out on our own. I sincerely hope others have a better experience than we did.

If I could give zero stars I would. Also this is 100% based on first hand experience with the…read moreservice department and service manager. ..Rick. Tried to overcharge me by 4k for repairs.

Bought 2 keys for my Jeep Wrangler online, called XIT to make an appointment to have the keys cut…read moreand programmed. Was told it would be $50.00 to cut/reprogram. Got there and the service guy said it will cost $250.00, regardless if we brought our own keys. will not step foot in this dealership again.

Well let me start by saying im from Illinois 700 miles from home and was on my way to CA when I…read moremade it to Stratford TX and broke down. Had truck towed to XIT Dodge where I first met Steven one of the shop guys. Steven spent the rest of his day working on trying to find out what the deal was with my truck after a few hours and it finally starting we went for a test drive and the truck decided it didn't want to shift gears so again Steven spent the rest of his day trying to figure out how it went from not starting to not shifting gears well after a few more hours of doing several diagnostic test and communicating with Nick the shop manager it was the valve body in the transmission. Now as far as this shop goes I can't begin to say enough great words about how professional Steven the shop mechanic and Nick the shop manager are these guys did everything in there will and Power to make the time go by so easy and mind you I was there for 2 days I mean great professional shop great Professional Service all of these mechanics there are very very well knowledgeable and know their stuff and will bend over backwards to not only get you in and out of there as fast as they possibly can but they do the job right. Also had the privilege and great opportunity to meet the lady that owns the shop very nice professional woman and again I can't even begin to say how grateful and thankful that I am to not only have the opportunity to be able to meet Nick and Steven but I always know that if this ever happens again that I have no doubt in my mind about taking it to the shop again I can't thank you guys enough for everything you guys are done for me and I have successfully made it home and the truck still runs and performs wonderful thank you again so much for everything you guys have done at the shop for me. And oh by the way I can't forget Dave one of the sales guys there had a few minutes and opportunity to meet with him and talk with him about a couple different vehicles and he answered every one of my questions that I already actually knew the answers to so this is a guy if you are looking for a truck or car or SUV you've got to talk to Dave great guy very professional. And the parts guys there they are on top of their game they went above and beyond in hunting down the part I need it for my truck and found it and got me out of there again great job and truly a great shop. Dalhart Texas is truly blessed to have a shop like this in their town

Stephen found the problem that two other mechanic shops could not find. When I rolled into town…read moreneeding help, he was professional and speedy getting me back on the road at an affordable price.

We were traveling home to MT from a funeral in TX. Several miles outside of Dalhart our tailpipe…read morecame off creating a very noisy and simi- dangerous situation. We looked at possible solutions in Dalhart and found these guys. They were amazing!!! They worked us in as soon as they could without making anyone else wait. I really appreciated that they took care of appointments first! I assumed we would need a whole new exhaust, but Steven said most of it was good, so he only replaced what was bad. Great job and the Yukon sounds fantastic! I highly recommend this shop!!