I found a vehicle that was interested in on a website. I called the dealership and explained how…read moremuch I wanted to put down and what my payment needed to be. Within minutes the friendly sales person called me back and we were able to negotiate a price without ever going to the dealership. When we visited the dealership the staff was very friendly and never pressured us or attempted to haggle over the price. I had a great car buying experience and will recommend Hart Checrolet in Dalhart, TX. Mark

I ended up at Hart Chevrolet when my 2023 Chevrolet Blazer suddenly stalled during a road trip from…read moreCalifornia to Kansas. I was towed to Dalhart, TX, and was relieved to find there was a Chevrolet dealership in such a small town. I arrived about 45 minutes before closing, and in hindsight, that may have contributed to my experience. Unfortunately, I didn't feel that anyone seemed particularly concerned about the situation my family and I were in. My first interaction was with Lori in the service department. I explained that my Blazer, with fewer than 40,000 miles, had suddenly begun slipping and shifting harshly, the transmission warning light had come on, and the vehicle was rapidly losing power. Given the vehicle's age and mileage, this was completely unexpected. I asked about transportation options, including a loaner vehicle, but none was offered. Instead, I was directed to a nearby hotel that provides a stranded traveler discount. For anyone unfamiliar with Dalhart, there are no rental car agencies or rideshare services in town. When I asked where I could rent a vehicle, I was told Amarillo--roughly 90 miles away. After taking my information, Lori explained that they likely wouldn't even be able to inspect my vehicle until the following week. She also said it appeared to be a major repair that would be expensive and could take several days. Since they were closing, I was told to unload my belongings, figure out my next steps, and leave my keys in the overnight drop box. As a result, my husband, my autistic daughter, and I walked to the hotel in 80-95 degree weather with all of our luggage and personal belongings. I had hoped the dealership might offer a short shuttle ride given our circumstances, but that wasn't available. The following week, I called for an update and was told that parts had been ordered and could take a week or longer to arrive. At that point, the estimated repair timeline was approximately two weeks, leaving me effectively stranded in Kansas while waiting for updates. It wasn't until nearly two weeks later that I learned, through my own research, that GM offers several programs for customers stranded by warranty repairs, including limited reimbursement for rental cars, hotels, and meals. They can also arrange to transport your repaired vehicle back to your home so you don't have to remain near the dealership. I opened a case directly with GM and began working with them. I wish someone at Hart Chevrolet had informed me of these programs from the beginning, as it would have made a difficult situation much easier to manage. I also learned that GM sometimes had difficulty obtaining timely updates from the dealership. In the end, my vehicle wasn't returned to me for seven weeks. During that time, the updates I received were generally limited to "we're still waiting on parts," "we're hoping to start it next week," or "we're waiting on a special tool." It wasn't until later that I was informed several parts were on backorder. I understand that supply chain issues and backordered parts are outside the dealership's control. My disappointment isn't with the length of the repair itself--it's with the lack of communication, guidance, and empathy shown throughout the process. Being stranded hundreds of miles from home with my family was incredibly stressful, and I felt like we were largely left to figure everything out on our own. I sincerely hope others have a better experience than we did.

Stephen found the problem that two other mechanic shops could not find. When I rolled into town…read moreneeding help, he was professional and speedy getting me back on the road at an affordable price.

We were traveling home to MT from a funeral in TX. Several miles outside of Dalhart our tailpipe…read morecame off creating a very noisy and simi- dangerous situation. We looked at possible solutions in Dalhart and found these guys. They were amazing!!! They worked us in as soon as they could without making anyone else wait. I really appreciated that they took care of appointments first! I assumed we would need a whole new exhaust, but Steven said most of it was good, so he only replaced what was bad. Great job and the Yukon sounds fantastic! I highly recommend this shop!!

Exceptional service! I had a tire blowout, just north of town. Their service truck was out within…read moreminutes, changed out my tire, and I was back on the road again. Highly recommended!

I got stranded badly out in Dalhart on my way to Houston from Denver. My truck had severe death…read morewobble and these guys made sure to take a look and do all that they could to help me get to where I was going. Had to make the safe decision of turning back for the time being, but they tightened up my steering box, tightened up my wheels to torque spec, and aligned my truck two or three times. Specifically shoutout to PARKER (Dalhart) and EDGAR (Texline location). These two are the MEN. If you can get your stuff aligned my Edgar in Texline you'd be in for a treat! I was able to drive highway speeds the whole way home versus getting severe death wobble at 30+. Thanks so much guys. You have my respect

I was very please with my tow experience Kai came introduced his self loaded up my sprinter van at…read moreloves drove it and myself to body shop in Dumas Tx from Dalhart Tx kept his truck nice and warm until we made it body shop and also he dropped me off at nearest hotel down the street all around great service.thanks for everything Darryl McJames

M&S has always taken great care of us and our vehicles! We are very lucky to have a body shop like…read morethis in our small town!

Great experience! I was traveling and felt concerned about the way car was shifting. Stopped and…read morereceived immediate attention. Adam checked codes and drove my car. He explained issue, reassured me, and I was on my way quickly.

This place saved my bacon!!!! I was driving from Amarillo Tx to Colorado Springs Co and noticed…read moresomething off in the front end of my car. Not being from this town I had no idea where to go. A very nice man in Napa recommended this shop, and I am so happy he did. The owner and two other mechanics took my car in FIRST THING!!! All of them were kind, caring, and compassionate. They talked to me about all the services they were performing, and even took the time to look the rest of my car over as well to make sure I wouldn't have any other issues. I was really stressed out and upset about making the rest of the drive with the issues I was having, and they really took care of me. I was offered water, and the owner even took the time to ask me if I had eaten breakfast. You won't get that level of compassion from anywhere else. Out of all the places I could have been in a pinch, I am so happy it was here. I made it to Colorado Springs safe with no more issues, all because they took the time to take care of me!!! Thank you guys!!!

We had an RV trailer tire blow out on our way to CO. Jennings Tire handled us exceptionally well…read more Quick service, very friendly and overall I would highly recommend this place!! Jorge' was OUTSTANDING!!!

Hit a pot hole and they responded quickly and effectively for fair pricing! People were super nice…read more This is like the only yelp review I've ever left, so that says something haha

Some businesses earn your loyalty for life…read more We had a blowout on our horse trailer today, and even though they are normally closed on Sundays, the team at Bain Tire Pros stepped up to help us out in an emergency. That kind of customer service is rare these days. They didn't have to open their doors, but they did--and they got us safely back on the road. We can't say enough good things about Bain Tire Pros. If you're looking for a business that genuinely cares about its customers, this is one I highly recommend. Thank you for going above and beyond when we needed you most. We are incredibly grateful!

Good Got the job done…read more On Saturday .: so im happy Drive safe yall out there Pretty quick too

Very unhappy with service and will be initiating a claim…read more I was never contacted by anyone once my vehicle was recovered. The only reason I knew where the police sent it (2 hours away) is because of my tracking device. But it's no wonder when they are charging daily rates. So when I finally was able to get an update from my tracker, locate my car (reported stolen) which took me 3 days, my bill was over 700.00! On top of this the two hour commute from Raton to Dalhart was HORRIBLE because there is NO public or private transportation readily available. Essentially we were left stranded in a town with like a hotel and two gas stations, and nothing close by within hours, no vehicle and somehow magically we were to get two hours away to their tow shop. Well we did and we updated them multiple times along the way and we arrived around 10pm only to find out they were closed until 8am! We had JUST confirmed they were meeting us! So in Dalhart you'll find it's a run down town with a crappy hotel or two which we were forced to stay at. Another $100. AND THEN....8am the next day THEY BILLED US FOR ANOTHER DAY! GREED! And likely bff with the police which is why they were given the job. Fail. You suck.

Drove from California and noticed I had headlamp issues. I took my car to him and he was quick to…read morelook at my car. I had to leave my car a little longer but it was worth it. He did a great job figuring out the problem and repairing it. Very reasonable on price as well.