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Helen S Drift Fishing

2.3 (15 reviews)

Services - Helen S Drift Fishing

Boat charters

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Best Boat Club and Rentals

Best Boat Club and Rentals

4.0
(31 reviews)

We rented a speed boat from here and it was great. We went slowly through the canals and eventually…read moreit opened out to the ocean but we were pretty conservative with it. Everyone that answered the phone or really nice and helpful with the reservations as well as the person who helped us into the boat. Honestly, I liked everything about the company and the experience. The only one thing to note as a negative was that I think they perhaps exaggerated a bit with the number of restaurants that we could stop at but that was OK because we only needed one. We did end up stopping at a place to grab a burger and it was fantastic. All in all it was a really great day and we were definitely come back.

I would just like to preface this review with the fact that I reached out to this company for 2…read moremonths with absolutely no resolutions and have been ignored. I have never written a review but have had no other choice to write this review in hopes that other people will not be taken advantage by this company Below is a sequence of events that occurred and how their company decided to handle it... - 8/30/24 we rented a boat at the agreed upon price of $728.85 - 8/30/24 after we returned the boat we were prompted to leave a tip. We were happy with the service and wanted to leave a $15 dollar tip, instead BY ACCIDENT we clicked 15% - 8/30/24 On the way back we were notified by our bank of the incorrect charge of $109.32 and immediately called Rueben to ask him to adjust it to $15, We were assured this would be adjusted - 9/1/24 We called again to confirm this was going to be handled and was notified that "corporate" would be processing the refund - 9/5/24 Another call & email was sent as we still had not seen the refund. Again we were told "Corporate" would be handling it - 9/10/24 We had no other choice but to dispute the charge with Chase - 9/24/24 Chase contacted us to let us know we needed to speak to the company directly for a refund to be issued - 10/01/24 We called again and let them know that Chase them to refund the funds. We were told AGAIN "corporate" would handle it - 10/28/24 I personally went into their office and spoke to Rueben and explained the situation, which he was fully aware of. He told me the matter was out of his hands and that we signed off on the paperwork. I let him know yes we indeed did signed off but we notified him within an hour that was an incorrect amount and he assured us it would be adjust it. He mentioned he would speak to the owner (Peter) later that day, as he was coming into the office. I specifically asked him to please call us back by the end of the day with an update, again he assured me this would happen. This NEVER happened. I also asked him for your direct number and could not be given this info. - 11/5/24 I sent one final email to Peter asking him to please refund us and no answer If you want to do business with a dishonest, unresponsive, 0 customer service company- please do business with them. We have rented from them multiple times and this is how they treat repeat customers. There are many other options in the area to take your business too.

Hard Charters

Hard Charters

5.0
(10 reviews)

As the MOH in my best friend's wedding, I wanted to plan the BEST POSSIBLE bach party trip to Fort…read moreLauderdale for a group of 14 girls flying in from all over the US. I can certainly say that booking a boat day with Captain Eddie absolutely did the trick and MADE our trip! We originally booked for six hours and had so much fun, we asked to add another hour on. Captain Eddie is easy to work with, very professional, and has tons of great suggestions for things to do while you are in FTL. The pictures of the boat don't do it justice - there is so much room for walking around and tons of seating area, and enough cooler space for any alcohol you need. I will admit, at first I was wary of not going through a typical boat charter company, especially since I was handling other people's money who were paying for our boat day. I did my due diligence and even privately messaged a few of the other ladies who reviewed Hard Charters on here to be sure that they had a fun and safe experience, and the feedback was all immensely positive. This helped me make the decision to book with Captain Eddie and I am SO glad I did! It was the perfect day and exactly what I (and our bride!) had envisioned.

I used Hard Charters for my bachelorette party to a sandbar in lake boca and could not have asked…read morefor a better experience. There were 16 people on the trip and each person left smiling ear to ear. Captain Eddy was great to work with and I look forward to hiring him again in the future!

Helen S Drift Fishing - boating - Updated June 2026

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