The mild whiting fish combo was very good. I noticed on a Friday evening, it was not busy. I think it's over priced. I got two pieces of fish & fries. This $20 combo plate included a drink for an additional $1. I didn't get a lot of fries. They are not anything special, but it would have been nice to have more. The mild was spicy to me. I definitely didn't need any hot sauce. A very nice place, but it was empty on a Friday evening. Hopefully they got busy later. The fish was greasy, but it did have a good taste. It's fried fish right! read more

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Service was great. Food was DELICIOUS! Great music playing while we ate. Will be back again. read more

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I was craving tenders one night and wanted to try something new. I was very pleased with my food, the spices were good and the ranch was what really did it for me. The dudes who tended to me were super friendly and funny. Will definitely come back next time I'm craving spicy tenders. read more

Came here to pick up dinner on a Saturday night and the wait was around 15 minutes from ordering to getting my food. The place was busy with in person orders and delivery service orders so 15 min was actually quite fast. I got the chicken quarter hot and 3 wings mild with cole slaw and fried okra. The chicken quarter was the perfect amount of spic that had flavor but wasn't overbearing, it was juicy and crunchy. The wings were flavored well and hearty. Compared to my experience with Prince's dry wings, these blew them out of the water. The okra could've been seasoned a bit more in my opinion but were still tasty. The cole slaw was more vinegar than mayo which I really enjoyed! Overall a great Nashville hot chicken experience! read more

Helen’s Hot Chicken - Wing - Chicken Wings Near Me - Smyrna, Tennessee

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Very good just as fried chicken. And pretty good as hot chicken goes, too. I got the hot. I like hot, but I think the hella wouldn't have been enjoyable for me. It was plenty hot for me, and had enough flavor to not be overwhelmed by the heat. But your mileage will vary: you may love the hella, or you may- if you don't like spicy at all- want to get it plain. I had the wing combo. Three wing and leg pieces. Lots of meat, perfectly cooked, very tender, very flavorful. Comes with one side and I of course got the fried okra. It was also very good. And there's some pickles and bread in there. Service was good ; they were very busy with carry out orders. Price is reasonable. read more

Great food great service and great eating experience I recommend to all my friends in my hometown we are here from Columbia Tn

Didn't get past the host stand. First we were hit with the off putting smell of old oil. Approached the counter and asked about a menu. The guy said nothing but pointed to the QR code. Fine. Couldn't get enough reception to pull up the menu so we asked for the wifi password. The guy shrugged. Didn't really have any options but to leave, at that point. Again, the guy at the front couldn't have cared less. read more

My absolute go to hot chicken place ! They have redone the inside and it's so chill and relaxing ! read more

Helen’s Hot Chicken - 3 piece tender meal! 6 piece wingettes ! - Chicken Wings Near Me - Smyrna, Tennessee

I have been to a couple of Helen's locations and this by far is the cleanest and quickest to get food. I was able to walk straight in and get food. The drinks as always is AMAZING!!!! As far as the chicken I got lemon pepper V wings and they were really good. The fries are not the best. But nobody loves soggy fries. Overall will definitely be back. read more

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My wife and I tried this place for the first time. I think the flavor was as expected but these paper thin filets leaves something to be desired. I really wanted to enjoy this but unfortunately didn't in this case. Honestly don't know if there will be a next time for me read more

Helen’s Hot Chicken - Whiting Sandwich - Chicken Wings Near Me - Smyrna, Tennessee

Food is really good. Staff was really helpful. We'll go back for more and more and more. Just wish the place was a little larger cause the one we went to was very small. read more

If you are traveling through, get off the freeway and grab some chicken and fish at Helen's! Great food, friendly service.

Customer service was excellent. Slug was very friendly very helpful. The food was excellent. My husband loved. Iwill definitely be returning. My husband had the hot fish. My daughter recommended it was very tasty . Also, the atmosphere was very inviting. read more

Good hot chicken with a nice bit of spice! It's an odd place, no one here but the young workers and us, and they went back and for from a car outside to the counter. I ordered the fruit juice (made daily) and it was an odd mixture of juice, but no tea? I'd come back here for the chicken though! read more

Ordered a 3 tender combo which says it's 11.99 on the menu and when ready to check out they told me it was 20 dollars. Trying to up charge people and pull a fast one is illegal! read more

Terrible service!!! Host was rude to several customers asking about their order. I called my order in for a whiting fish sandwich 30 minutes before my arrival, I came in and waited an ADDITIONAL 30 minutes after giving my name then was told they had ran out of whiting fish. Totally unacceptable!!! Never again read more

The Hot Catfish with a mild level of heat was so good. I think level hot would have been too much for me (and I have a high spice tolerance). The fried okra was done right too! I didn't use any tarter sauce, ketchup, ranch or anything! Everything was seasoned well and fresh out of the fry oil. The manager was nice and very accommodating. We sat down to eat, but the restaurant was basically empty. I think they do a lot of Togo orders so keep that in mind for your next gathering! read more

Helen’s Hot Chicken - Catfish Combo - Chicken Wings Near Me - Smyrna, Tennessee

Walked in to place an order for 1 meal. I waited 30 minutes for my food, with only 1 table eating in the whole place. They finally bring it and tell me they're out of ranch after I waited that long. I ordered extra ranch too. If they told me they were out I wouldn't have ordered. The girl just put honey mustard in the bag, no apology. This was at 12pm, like how are you already out of ranch at a hot chicken place? read more

The food has became terrible. That is when they have what you're asking for. Been sick since last night after having gizzards. Customer service is horrible. Staff are very unfriendly. It looks closed. Dark tinted windows. No hours of operation posted. Strange place. read more

Let me tell you this chicken is the juiciest and most flavorful chicken I've ever had. The food is definitely made with experience and expertise. I've had this plate plenty of times and it's always consistent and fresh !!! Please give them some love . read more

Helen’s Hot Chicken - Mild chicken strips with fries and ranch - Chicken Wings Near Me - Smyrna, Tennessee

I had a taste for hot chicken on Sunday. I heard good things about this place, so I decided to stop by. The establishment was very clean and they practiced social distancing. The staff wore masks and you're required to wear one upon entrance. I ordered the hot chicken tenders with fries. It was so good! The staff was friendly and even the cook came out to say hello and asked if everything was ok. I will definitely be back!!! read more

Helen’s Hot Chicken - Hot 3 Piece Chicken Tenders w/fries - Chicken Wings Near Me - Smyrna, Tennessee

Came in there on Thanksgiving Day looking for some comfort food--Helen's definitely delivered. The gentleman at the front was about to pack up and leave, but kindly said that he would cook us a meal because it was Thanksgiving. I got fried okra and a Waffle with Hot Chicken Tenders, which came with a side of white bread. The chicken was extremely juicy and tender, and the spiciness was on point. The waffle was super thick, sweet, and filling--carnival style. The okra was addictive... seasoned to perfection. I would absolutely go there again, and I highly recommend it if you're looking for quality soul food + service. read more

Helen’s Hot Chicken - Tender Chicken & Waffles, Fried Okra - Chicken Wings Near Me - Smyrna, Tennessee

We stopped by at the recommendation of the lady at our hotel. The food was amazing. The staff was helpful and kind. If we are ever back in TN we will go to Helen's. read more

Stopped by for a weekday lunch and ordered the mild catfish with fries. The portions are large, and the juicy fish was seasoned well and fried to perfection. The woman taking the orders was friendly and accommodating - definitely a welcoming atmosphere. Thanks, I will be back again soon! read more

Food is always tasty and hot! Cooked to order ! My daughters and I are So Impressed with this chicken!!! read more

We tried the monday special for the first time today. Wow, was it good!! The chicken pieces were larger in size, fresh, and juicy. We will definitely be back! Shout out to the cashier.. he was so nice while taking our order. You could tell he was very genuine and really appreciated our buisness. Good places like this are hard to come by anymore. I highly recommend you to check them out if you are considering it and support our local (amazing) buisness. :) * cross posted read more

Helen’s Hot Chicken - Monday special - Chicken Wings Near Me - Smyrna, Tennessee

I've been to a few other Helen's locations, so I was excited to try this one. I ordered online for pickup, and I received the estimated pickup time. My husband and I were running a bit behind so they called us to make sure we were coming because the food was getting cold. I thought that was so considerate! We ordered tenders, fish, and shrimp. The chicken and catfish (catfish is my all-time favorite) were great, but the shrimp was so salty that unfortunately it was almost inedible. The batter on it was really thick, so the shrimp inside ended up getting overcooked. I still ate it but I picked off all the coating. I was looking forward to trying something new, but next time I'll stick with my usual catfish order :) read more

Called in yesterday at 5:30. In the middle of me telling the lady over the phone what I wanted she interrupted me and said "can u just order some tenders or something " " we are going to close at 6pm today. It's Thursday!. What's crazy is that the same thing basically happened to me a couple of weeks ago at this spot. I have also pulled up before and it's randomly closed read more

I'm a traveling driver here in town for a month a guy at work suggested this place. Hands down the best catfish I've had ever ! The mild spice is just perfect. Thank you and i will be back in before i leave town read more

Helen’s Hot Chicken - Catfish and wings - Chicken Wings Near Me - Smyrna, Tennessee

Ok mind blown. Quarter chicken breast hella hot was hawt! Hot tenders were crazy. Blue cheese sauce was poppin'. Catfish - fuggedddabouddit. Slay. Wife had chicken and waffles. Loved it. And I'll pause for a moment in honor of ...okra, slaw, and beans. Give these folks a try. (S/o to the real food stalker...). read more

The chicken is very good. I mostly crave hot chicken on Sunday and they're closed. I'll try to remember to go there one night this week for dinner. In the meantime I'm gonna find some good chicken someplace on a Sunday. read more

My husband and I tried Helen's Hot Chicken yesterday for the first time. The restaurant was clean and the restaurant manager James was very friendly. We both got the 3 wing combo with french fries & a drink. The food is cooked to order. I like that my food isn't under a heat lamp. It took about 20 minutes, but Worth the wait! Food was fresh, hot and seasoned well. We will definitely be back! read more

This place has some spicy chicken there's no false advertising here! Haha! So I tried their hot chicken combo I didn't receive my drink but it's all good. The flavor was so rich and it was hot. Spice level just right for me I ordered the hot level. It has 4 levels, hot is level 3. It was good and close to my job. read more

Helen's is always a hit, definitely a staple within Nashville. Easily my top 3 for hot chicken & #1 for hot catfish! This location specially is a favorite! Speedy order times, hot food always seasoned to perfection, with a great vibe! Appreciated! read more

Food was very good. The coke slaw is amazing the fries were spot on. definitely will go back in the future. read more

The food was good but not great. I had a hot chicken sandwich and fries. It wasn't nearly as hot as I expected it to be. The young lady that took my order could use some training in customer service. read more

This place absolutely terrible. They got kids working there had my wife waiting more than a hour for food that she had already paid for online. People coming in after her, getting their food and she's still there waiting. Just awful service don't even know why y'all business smfh read more

Every time I go down to Tennessee I will be stopping here. Nothing like authentic Nashville hot chicken, and the service at the Smyrna location is great. Highly recommend. read more

The food and the service are very good, I work nearby and come here on my lunch break. plus they play bomb old school music.

I've had Hattie bs and it was my favorite but now I gotta say Helen's is top tier! Chicken cooked to perfection, crispy on the outside juicy on the inside and the customer service was excellent, the owner is a real cool dude and takes pride in his business, Not to mention that the fruit tea is delicious! 10/10 would definitely recommend read more