Good doctor, there are nice people work there they take care all my health issues and they are very…read moreresponsible, reliable

This Doctor's office is absolutely so frustrating to work with. Buckle in. Get ready for this…read morerollercoaster. First, they have a Nurse practitioner and also Dr. Ho who my dad saw probably twice the ten times he went to visit this office. The first day we went to the office, we had brought all the medicine my dad was taking. But I told the NP that he still had enough medicine so they did not need to refill it right away and that if we needed a refill we could have the pharamacy contact the doctor's office and she said, okay sounds good. By the time my dad needed to get a refill. The pharmacy contacted me telling me that the Doctor's office would not respond to them. Okay no problem, I called the Doctor's Office. They told me that they would check for me and have the doctor send it in later. Except, by the next day there was no refill. The doctor's office never sent the prescription. Okay. Let me call again. Now they want my dad to go in. New Doctor's office, maybe they missed something. We brought all my dad's medicine again just in case. A couple weeks later. My dad needed a refill on a different medication. But the pharmacist said that the doctor's office denied the refill. I call the doctor's office again. Okay, they will refill it. Next day. No refill. Okay. Let me call again. At this point, they always say that they will see what's going on and call me back. But they NEVER do. I have to call back the next day. I am patient with them because I know how hectic it can be at a doctor's office. But I always have to re-explain that my dad needs refills. That I called the day before and that they are rejecting the requests to refill, there is absolutely no communication here. This happens almost every two months since we started going in the beginning of the year! The last couple of visits was what got me so upset. They once again denied a refill. So I called the office to ask them if he could get a refill. They said sure. Benefit of the doubt. Next day? No refill. Surprise? My dad at this point was feeling dizzy and his blood pressure was unsteady. At this point my dad was running low on three medications. I brought him to the office where they rudely asked us why we were there. I told her that he needs a refill for a medication. She told us that we needed to make an appointment for that because they don't do walk ins for that. So I asked her then what is my dad suppose to do? He doesn't have any more medicine. So finally she tells me she will look into it for me. She asks me for the medications name but abruptly cuts me off. She tells me "it says you still have refills for this medication" Me - "okay but the pharmacist is telling me that there is no refill. I wouldn't be doing here if he had his medicine and if you guys aren't communicating with them" Nurse - "Okay, let me print it for you" She hands me the prescription.. for the wrong medicine.. Me - "This isn't the right medication. Can I show you on the app where it also tells you that you guys denied the request for refill?" So when she prints out the prescription and she comes around to me and puts the paper to my face aggressively pointing. Nurse - "See you still have more refills until - oh it says you have no more refills.. That's weird let me find out what happened for you." As if that wasn't what I was trying to have them figure out this whole time.. So she flags the NP and they talk for a couple minutes and then she comes up to me and she says "Okay we'll send it to the pharmacist for you" But I asked her what about the two other medications? She tells me, "We didn't prescribe those to you. We don't have it on file" What the h*ll is going on in this office. We literally came in here at least twice to have them document our medication. So whatever I make an appointment to get a refill for his other meds. Everything should be good now right? WRONG. Not even a month later, they deny a refill for the same prescription. Why?!??! I call them again and they tell me that we have to go in again but it hasn't even been a month since his last appointment? They said the doctor wants to see him to talk about this xray and blood work that he did a a couple months ago. When we went to the appointment three weeks ago. We already got the results for the blood work. The xray was talked about MONTHS ago. What is the need for us to come in again?! So they told us they would handle it. But NOPE. We had to go AGAIN. When we finally saw the NP for our appointment she told us "you know you can just call for a refill right?" I. WISH. WE. COULD. I didn't say anything to her because I had already decided to find another office but due to insurance since he already visited the doctor that month I couldn't immediately change. Seriously. What is going on in this office. Can't even handle a simple refill. Avoid this doctor's office at all cost.

We were very disappointed with Huntington Hospice. I notified everyone I could think of; hospital…read morestaff, social worker, hospital nurse, Westminster Terrace office staff (where my aunt was living), the hospice paperwork that I be called when my aunt passed. Somehow, they got my mom's phone number and called her at 11:45 pm, the one person I absolutely did not want called. My mom then had a stroke, I knew she would be upset, I needed to be the one to tell her. When hospice sent my aunt to The Neptune Society, they said she had a pacemaker, she did not. Hospice listed her cause of death wrong; they obviously had the wrong person, they tried to blame The Neptune Society for their error. This was added stress we did not need at this horrible time.

I could not have made it without Huntington Hospice, from the beginning Charmine stepped in and…read moretook over. I never had to worry about anything from supplies , or the staff. Rosa was the best nurse for my client, she was caring, compassionate, but firm. I could always depend on her. Then the RN Faith was there when he was admitted and there when he passed. But Christian held me together in the end. When it was time to find a resting place. I thank Westminster Terrace for allowing them to be apart off their facility care. Together they make a great team! Team of Angels! Olivia B.

I've been with Dr. Tran for many years, and I normally don't spend time writing reviews. I recently…read morecame across her Yelp page while searching for her address and was genuinely surprised to see her rating drop. It felt very unfair, and I wanted to share my experience. It is always a pleasure to see Dr. Tran. She has consistently been patient, attentive, and respectful. I tend to have a lot of questions, and I usually do my own research before appointments because I know she is busy and other patients are waiting. That mutual respect goes both ways, and she has never made me feel rushed or dismissed. What I value most is how she explains my health issues. She takes the time to explain the underlying reasons, not just what to do or what not to do. That approach helps me truly understand the situation so I can make informed decisions. Many doctors simply give instructions without explaining the logic behind them, and with my personality, that often leads me to ignore advice I don't fully understand. Dr. Tran is different, and that makes a huge difference in my care. The staff has also been consistently helpful and professional. As long as you arrive on time, there is usually very little waiting. Good communication between a doctor and patient is extremely important, and Dr. Tran genuinely listens. I hope she continues practicing medicine the way she does and doesn't let unfair reviews discourage her.

Customers service, front desk poorly. Had an appointment for daughter physical exam. Ran 15mins…read morelate due to traffic and getting her out of school. Was turned away once we got there. Stating we are late and need to reschedule to a different date. Is our schedule not busy as theirs? Since when do we not wait for doctors at least 30mins after appointment time? We sure did many times here at this office/facility. Now that we ran a lil bit late, we have to reschedule?? Thanks to this kind of service and response , you now lost a whole family as clients. Hope everyone take this review into consideration that our time is as important as the dortors

They Advertise walk in's but say tha they will only treat walk in's if those who scheduled appts…read more Don't show up. Signed in for an approx 130 min. Wait . Only one of the 4 offices are open. There is a wait of 10-15 min between patients. I wouldn't suggest you walk in. Mar an appt. Even then expect to wait at least 30 min.

Had an appointment here with gynecologist Johnny Pham…read more Everything seemed to be going smoothly until he asked me if I would like to get my test results done with Quest Diagnostics. Before saying "yes", I asked him how much it would cost me. Doctor replied that the test would be around $150. A few weeks later I received a bill for $891. It was impossible to reach the doctor directly and took forever to be able to talk to somebody from MinuteClinic on the phone. Eventually, I reached a customer service representative who promised to deal with the matter. A few more weeks went by and absolutely nothing changed. Having no insurance, I was forced to pay the whole bill. Please, don't waste your time and money and book an appointment somewhere else.

Dr. K and staff were friendly, cared for my comfort, and did an amazing job with my Botox and very…read morelight filler around my lips and grin lines. I turned 53 in March and thought I'd give myself a bit of a lift. Her prices are competitive and I highly recommend!

Great place to get rid of your pigment scars. I am the type of person that get pigment scars very…read moreeasily. This is the second time for my laser treatment and the pigment scare is already almost gone！ Amzing result！

If you are looking for a family doctor who knows you, greeting you, call your name and chat with…read moreyou like an old friend, care and look up for your health like your most reliable and caring elder, Dr. Sam Lee and Karen Lee would be your best bet. If you are looking for a clinic that is NOT crowded at ALL, when you are on time for your appointment and THEY ARE ON TIME too, here's your best choice. when you push open the door, and you see an empty waiting room, don't doubt yourself, you are at the right place, this is their way to ensure their high quality of caring for their patients. If you are looking for a clinic WITHOUT a grumpy face reception/front desk lady, it's time for you to call and make your appointment with them, Jessica is very helpful and willing to work with you to figure out all your insurance. Their staffs are the most nice, friendly and kind crew that I've never experience else where. (I've tried 4 different family doctors before I found Dr.Lee, it's been yearssss now, I still feel it is my luck to found and be able to build an long term or even life time relationship with this clinic.) P.s. and I forgot to mention, they have their own physical therapist in the house, mm hmm I know, that's awesome!! Candy, the physical therapist, She is sooo professional and extremely knowledgeable!! Ok I'm done, or it might be hard for me to book my own appointment next time lol

They really do nickel and dime you for everything at this office. I came in for my physical and…read morethey charged me a copay for my visit. However, preventative care is 100% covered. When i inquired about it, the front desk person told me she didn't have me down for physical. I asked what did she have me down for? And it was a physical. So then asked if there was any other medical needs or questions i needed to ask the doctor today? and when i said no, she refunded me my copay. A week later, someone from their office called me and asked me to come in so i can discuss my blood results with a doctor. They also gave me the option to do this over the phone and SURPRISE!!!! THEY WANTED TO CHARGE ME ANOTHER COPAY!!!! At my old PCP, they did not charge me a second copay for discussing my results. if you don't want to be nickeled and dimed for everything, then i suggest you look for another doctor's office. But i would say the doctor's here are actually very nice. They do listen to your concerns and i did not feel rushed during my appointment.

We setup primary care with this pediatrician before my child was delivered. She was supposed to…read morecome after she was born and she was late, the nurses also talked about how late she was. On the day of discharge she was late again, again the nurses mentioned how routinely late she is. This was our first time meeting Dr Mylinh Trinh and it was a terrible first impression. The follow ups at the office weren't any better.

Both my boys are established patients here at Dr. Trinhs office. She's the only doctor here but she…read morealso has student physicians training here every now and then. Her staff is very helpful and very on point! Referrals are always submitted in a timely manner and when I have any issues or emergent questions they are very quick to get back to me and even gave me a personal number to send pictures of rashes and medicine I used for the kids. I definitely appreciate and still use the assistance. Hope they're not annoyed /: Anyways, I would recommend this provider for your children and babies!

Had Austen McEvoy as my OB for my 3rd pregnancy and couldn't be happier with the last several…read moremonths and delivery. Great experience, she was extremely knowledgeable, professional and friendly and by far the smoothest labor experience I've had. I'm glad I trusted her. She didn't fear monger over any potential risks and made me feel safe throughout the entire pregnancy.

I wanted to share my experience because communication is especially important when you are in the…read moremedical field, and I think other patients should know about my experience with this office. Unfortunately, I have had some frustrating experiences with the front office. There have been times when I waited around 15 minutes or more without anyone coming out to answer the phone. I also experienced an appointment being changed without anyone asking me first. I was simply told that the appointment had been changed, even though the original appointment had been scheduled for over three weeks. When you are already dealing with a sensitive situation, this can be very stressful. I also had an opportunity to speak with Nancy regarding what happened. I explained the timeline of events and went through what happened and when. After I finished explaining everything, there was an extended pause, and the only response I received was, "Yes, April can call you." I left the conversation feeling like my concerns had not really been heard or addressed. I do want to recognize April for trying to be helpful and assist with the situation. I appreciate that she has made an effort to help. My biggest concern is the communication and how the situation was handled. I had an appointment scheduled, and weeks later I was still having to scramble to establish care and figure out what was happening. I feel that a simple misunderstanding could have been handled with better communication and understanding from the beginning. I am sharing this because I think patients should be aware of my experience. People are often coming to a medical office during stressful and vulnerable times, and clear communication, patience, and understanding can make a big difference. I hope the office takes this feedback seriously and works toward improving the patient experience.

This is an amazing facility. I was there for rehab of a hip replacement and fall after surgery. The…read more OT's and PT's did an amazing job in getting me up and running after my injury. The nursing staff and caregivers held the high degree of efficiency and care. The administration staff did a great job coordinating my rehabilitation. I would highly recommend this facility. I would certainly give it five stars plus.

As a CNA who just left, dont bring your loved one here. The overnight NOC shift purposefully…read moreneglects (abuses) the patients there and humiliate them. I have witnessed physical abuse of all types as well as verbal / emotional. It has been reported. Unfortunately they will ignore calls for help and will leave people crying or sitting in their own feces (I've witnessed CNA Stephanie do this). People like her have 0 skillset and will use that anger to treat your loved ones like garbage. Admin does not care enough to do anything. They do not provide adequate supplies for the nurses and assistants to provide proper care either, at least for the night time. I've seen many people regress here.

Very very cool, intelligent and skilled OBGYN doctor in 626 area. Always smiling and in high…read morespirits before entering the patient room, always welcomes all my questions, and did my procedure efficiently and effortlessly. Never intimidating and never impatient to see patients, as per my experience.

I just had another kid after 7 years. Because i have good employer insurance, with PPO, I decided…read moreto try another OBGYN and the nice high end Huntington hospital since san gabriel shut down due to corruption i heard . I remembered there is a long A** wait along with my wife at this office every time we visited; from 1.5 to 2 hr WITH APPOINTMENT LOL. I heard this place is crazy busy NOW and MORE bad negative reviews with some of those sneaky Vietnamese female receptionists. Funny how my current OBGYN talked sh***t about Vinh so I just laughed it out. Vinh still a good guy when i last remembered him. Also, his partner and wife, Helen IS nice too. Still, it's too much of a wait here.... He accepts medi-cal coverage so probably one of the main reasons it's so pack. He has two locations. Yo vinh, watch out with those sneaky Vietnamese receptionist employees of yours. They are up to no good with fake customer service to a-lot of your patients per your negative reviews lol. Good luck everyone! Just find a good job and company to get good health benefits!!! Then, you can go anywhere u want! Take care of your family and Be good!