I had a deeply disappointing experience with McCoy Jewelers that I feel compelled to share,…read moreespecially for anyone considering them for something as costly and meaningful as an engagement or wedding ring. After reading yelp reviews, I was drawn to them based on the reviews and them being a small business and operating since 1973 I took in my late father's vintage wedding band to have it resized so I could wear it. The original size was 10.75, and they measured my finger at a small of 9.25--a reduction of 1.5 sizes. They quoted me $250 for the job, with half due upfront. The technicians were articulate and displayed skill. I trusted their expertise and left the ring in their care. When I picked up the ring, it felt uncomfortably tight. Their response was simply, "Give it a few weeks." As time went on, the ring became so tight I couldn't wear it at all. When I returned, they insisted the work was done correctly at the time and blamed my finger for supposedly changing size. They offered no solution, only excuses. I asked them to resize it to a 9.5 or 9.75 so I could wear it. The refused. When I tried to discuss my concerns, the owner dismissed me with condescending double talk, suggesting I was just a difficult customer because I hadn't worn jewelry before. I felt insulted and taken advantage of. To add insult to injury, they kept the gold removed from my ring during resizing. For a typical men's gold band, reducing by 1.5 sizes removes about 1.2 to 1.5 grams of gold--worth roughly $120 to $150 at current prices. Ethical jewelers follow the practice of returning this gold to the customer, but McCoy's did not. Instead, they kept it, likely to resell or reuse, which felt dishonest and exploitative. It's important to mention that getting engaged and dealing with expensive and meaningful jewelry for a lifetime is already a stressful time. You need to be able to trust the people you're working with. Unfortunately, McCoy Jewelers only made the process more stressful and left me with a bad taste. Eventually, I had the ring properly resized at a reputable jeweler in Chicago for $85, and now it fits perfectly every day irrespective of the time of day, the weather, or my body temperature. In summary: McCoy Jewelers overcharged, kept my gold, failed to stand by their work, and treated me poorly. I support local businesses whenever I can, but I cannot recommend this one. My experience shows that, at McCoy's, the customer is definitely not always right.

My Fiance and I have had a great experience with McCoy Jewelers. He went to McCoys and got my ring…read morecustom made to how he wanted it to look like. They were great with communication and getting it done in a timely manner. We recently went back in to get our wedding bands made. We are on a time crunch and they were amazing at getting us different designs that we were looking at within two days. They all have been amazing to work with!

Great customer service! Wonderful vibe. Easy going and excellent products. If you're looking for a…read morepawn shop go here. I bought a trumpet, tablet, and keyboard for great prices! Definitely check it out

Happened to come across this shop while looking to find a specific style of ring. Surprisingly,…read morethey had exactly what I wanted, and it was the correct size!! . Other jewelry in the shop was beautiful and reasonably priced. I was very happy with the service, their knowledge and professionalism. Not pushy to sell me something and very patient with my pickiness! I found some gifts and also bought myself a couple other pieces of unique jewelry. I am going back very soon to treat myself to a couple more pieces. I highly recommend this shop, look here first!!

I took in a watch to get a new pin for the band. Was told they couldn't just sell me the pin. I had…read moreto leave it for a jeweler to install. I have changed pins dozens of times. It's a 20 second job. Left the watch. Got a claim check,admittedly didn't look at it. Picked up the watch today and was charged $12.84 for the work. Basically a 20 cent pin and 20 second job. Unbelievable price gouging. I hope they pay their jewelers an hourly rate commensurate with what they charge for their work.

I inherited my father's watch about 20 years ago, and it had been sitting since 1980…read more It is a Bulova Accutron with a solid 14k gold case, made in 1970. The crystal was scratched up pretty good as Dad was a carpenter and wore this every day. Showed minor wear, and had not run in years. I had considered just scrapping it, but was advised by Kaitlin to just have it looked at. I left the watch with them and was amazed that I had an estimate in days! The cost was MUCH less than what I had found on the internet from other repair places and did not include the new band! I couldn't be more pleased with this "new" watch! THANK YOU Kaitlin and Doland Jewelers! Craig Hill

Beautiful selection, excellent, professional and knowledgeable Found a gorgeous antique ring-…read moregoing back after Christmas

Today, I visited this jewelry store for the first time. I asked for a price on a gold vintage…read morenecklace. The lady that helped me was extremely professional , and she identified the karet stamp on a rope gold chain immediately. The owner offered me a fair price compared to their competitor across the street. The competitor across the street was not able to find the karet stamp, and the price was grossly unfair. $ 32.00 dollars for 18 karet gold a gram while scrap gold is trading over$ 62.00 I will definitely consult Kamin jewelry professionals. They were honest jewelers - and I would definitely give my business to them for future gold repairs or gold prices.

I live in CO but this is my go to jeweler! Professional, friendly, efficient and well priced. I…read morehold off on repairs until I make a trip back to WI as I have full trust in this small business. Keep up the GREAT work!

Jayme did a great job resetting the diamond in my wedding ring. I told him what I wanted and it was…read moreperfect. I also took him some old, gold jewelry and he gave me a good price. I like being able to keep my business local.

This was our favorite retail shop during a 24-hour getaway to Galena. My wife, friend, and I had a…read moreton of fun browsing the well-curated selection of necklaces, rings, and bracelets and my friend even had a necklace with a custom charm put together at the "bead bar." Unlike other stores on the main drag, this shop was incredibly well organized and allowed the eye room to breathe with pockets of displays amidst wide open space. Pricing was comparable to what we'd find elsewhere and the folks behind the counter were lovely to make small talk with. Congrats on your current reno, and best wishes for 20 more years!

My favorite bead store! I've been coming to this shop for years and always love the kits and all…read morethe individual beads they offer.

Miriam made me the most beautiful engagement ring! She sourced the most perfect diamond and…read moresapphires and designed a setting for them, which I'm so excited to get to wear every day. She was kind and patient with us as we worked through all the different options. It was a collaborative process to get exactly what we wanted. The end result is so perfect!

One day while down at the Iowa River Landing (lots of cool stuff down there if you haven't checked…read moreit out recently) I randomly decided to stop in to Diamond Leaf Jewelers and get my wedding ring cleaned. Before cleaning it Miriam checked it for loose stones and noticed that two were loose in their setting. It was a problem I had had before with the ring, but thought had been corrected by a previous jeweler. Miriam was very helpful in clearly explaining why the stones were loose and even showing me under magnification what the issue was. Though I am not from the area, I visit regularly for business, so I decided to have her do the adjustment to my ring to correct the problem. Just before the work was done she gave me another call with more detail and a few more ideas for my ring. Once we decided which route to go, the work was done within the time frame she had estimated for me (which was important since I wanted to time my ring being done with my next visit to the area). I was very pleased with the quality of work done. She made sure to let me know that she would check the ring in the future at no charge to make sure the stones remained set as intended. Throughout the entire process, from the time I first walked in the door until after I'd picked up my ring, the most impressive part of the experience was the effort and care Miriam gave to me as a customer. I felt she was very invested in making sure that I understood what my options were. She listened carefully and was understanding of what my priorities were, and she offered helpful suggestions based on the feedback I gave. My experience was a fairly simple jewelry repair, not terribly complex or expensive. If she put the amount of concern and attention to detail into something as small as my issue, I am completely confident that she would be a terrific resource for someone looking for custom jewelry or someone wanting work done on an heirloom piece.

I've done business with Elliot Jewelers two or three times I have been very satisfied they do…read moreexcellent work the prices are good the staff is knowledgeable and very helpful I'd recommend this place to everybody

After 58 years the band on my black hills gold ring broke. Took it into Elliott Jewelers for…read morerepair. They said that the prongs holding the diamond in were badly worn down and I could possibly loose the stone. They fixed it up and when I picked it up it looked like brand new. The craftsmen in that store are really good. I'm very happy with the results. Price? You can't put a price on something like that. It's priceless.

Theresa was so kind and helpful with my very small and sentimental projects. She gave me useful…read moreadvice on my charm bracelet and untangled a tiny necklace for no charge. I will definitely come back with any size project or purchase and see what products and services they have in this small and friendly business!

These guys reconditioned a ring that meant the world to my wife and was beat up bad missing…read morestones.Everything was wrong with it. The people at siegel's jewelry brought it back better than ever. She was absolutely amazed. You've made a very happy customer out of me.And her

Peggy Jo was knowledgeable, intuitive, and helpful. The store has a good variety of crystals and…read moreservices and is located right downtown Platteville. The many customers shopping both times I visited is a recommendation of its own!

From the owner: Reiki classes, Crystal and Stone classesread more