Top flight and prompt service, and for a reasonable price. Unike some rides from PDX Radio cab has…read moremeters.

I am a care coordinator for seniors, currently working with a sight impaired client who lives in a…read moreretirement community. I use a ride share app myself but for my client's first ride alone I opted to call Radio Cab because it is what the concierge at her community uses. The Radio Cab dispatcher was laughably rude. He angrily refused to give a driver ETA "I have no way of knowing! I don't want to lie to you." I explained that my client was a sight impaired senior citizen and told the dispatcher that she was anxious. He responded with another impatient retort. After waiting with her and her dog for one hour I gave up and installed Lyft on her phone. Nine minutes later a kind driver appeared in a beautiful, spotless, well air conditioned (it was 90 degrees outside) car. My client's Radio Cab arrived 45 minutes later, almost 2 hours after I called. Two weeks ago I received a frantic call from a resident at the same facility who was stranded at her bank after waiting over an hour for her Radio Cab. I was with another client so she had to be rescued my the community's medical transport car. How is Radio Cab still in business? Starting tomorrow, I will be helping residents install the Lyft app and giving one on one instructions to help them become comfortable with this far superior option.

When my car needed ASAP repair this taxi services said they would pick me up in 15 minutes. 45…read moreminutes later, no cab, more than an hour later, still no cab. I called a few times, got an answering machine. When I got the dispatcher, he said the cab had been to my location twice. I am not sure what went wrong there. I told him someone was not telling the truth. On a separate occasion my husband needed a taxi ride home from the hospital late at night. He called the same company and waited over two hours and they never came. He finally walked 4 miles home at midnight. When I called today for a cab today I did not realize this was the same company he had had the bad experience with.

I'm not sure why they are in business.....the one job they had to perform, they failed. I called a…read moreday early to schedule service so my disabled partner could get to her appointment. Gave address and phone number and was told everything was set up. My partner waited outside for over an hour, no one showed up, and no one called......I was able to call a bit later to find out what the problem was, and I was told they would find out and call me back......over 24 hours later, still no call back. Taxi service: FAIL. Customer service:FAIL. Which leads me back to my opening comment, I'm not sure why they are in business.....use this service only if you really don't have to be anywhere on time.

A little late on our review, but we highly recommend this service! We live in Hillsboro and the…read moredrive to the airport is the last thing we want to do when we are coming and going from a long trip overseas. Sam was punctual and knew all the best ways to get around Portland traffic.

Sam was super kind, punctual, a safe driver, communicative, and professional. Will be calling again…read morewhen I need a ride to PDX!

Recently used PDX Elite on a round trip Beaverton / airport trip and they were fantastic. Cars were…read morespacious and very clean. The gentlemen we had were friendly and took care of all of our luggage. The company has great communication. We were scheduled to be picked up at 4:45am but at around 9pm the night before I started getting nervous that we should leave a few minutes earlier, so I sent them an email asking if we could leave at 4:30am instead, really not expecting anyone to respond in time. They actually emailed me back within 10 minutes and confirmed the earlier pick-up time. Then, our return flight landed at PDX (an unheard of!) 40 minutes early. As soon as we touched down I texted the number to see if there would be any way someone could come pick us up for 40 minutes earlier than planned, again not necessarily expecting a response - especially since it was close to midnight. However, they texted me back instantly that my driver would be in touch with me soon, and sure enough our driver texted me within a few minutes. By the time we grabbed our suitcases off of the conveyor and walked a few minutes to the curb, our driver was already there and waiting despite us being 40 minutes early - and, again, it was close to midnight on a Wednesday. We are customers for life!

We used Elite to pick us up from PDX when we returned to the US from Mexico after six years outside…read morethe country. Everything we own packed was into seven suitcases, and so we needed help to get from the airport to our hotel in Salem. The choice was an Uber, which would not have worked for our situation, or a luxury car service. Hewar was wonderful from when I first called him to arrange our trip. He was attentive and patient, even when I called him multiple times with questions. The manager, Rasheem, met us at baggage claim. Our driver, Zhieco, was professional and friendly. He helped us get our (very heavy) luggage into the hotel. On the other hand, the company I called first did not give me a chance to explain why we needed help at baggage claim. As soon as he heard that, he immediately said he couldn't help me. He threatened to post my phone number online when I wrote him a one-star review. I was shocked. I would've taken it down, regardless, because I don't post bad reviews. So, I was especially glad to talk with Hewar on my second phone call. I highly recommend Elite. If I ever need a service like this again, I will for sure call Hewar.

Excellent and convenient service. Drivers were friendly and vehicles were clean. Will definitely…read moreuse them again.

In a panic and needing to get my boss to the airport on very short notice, I reached out to…read moreHillsboro Airporter & Car Service for help. Based on their reviews I was hopeful they would be able to help - and they did! Definite five-star service!

Disappointed when I called on Tuesday morning at 4:45 looking for a ride from Beaverton to Emanuel…read moreHospital at 6AM. The only driver on duty was nice, answered my call and apoligized because he already had two customers waiting. So, I called Radio Cab and they sent a car at 6 and I got to my surgery on time. No dispatcher, only one active cab? Driver was nice enough to call back at 5:30 wondering if I'd found a ride. Good man.

Just a quick thank you to Metro Cab for lessening this mom's anxiety about my son's trip from PDX…read moreto his hotel downtown after a late night flight from Houston scheduled to get in close to 11pm. With just two more MAX red lines scheduled to go all the way to my son's hotel at that hour and neither of us ever having been to Portland, I wanted to make sure he played it safe and take a taxi. We didn't need to comb through reviews here and at Google, but we did need to establish criteria before my son cross-referenced what customers were saying about 24-hour taxis in order to make the best choice. Seriously, read a few from other taxi companies. When I learned that he'd chosen Metro Cab, had already contacted them through their online form with all of the information they needed, and that they'd sent a professional reply within 30 minutes, I started to relax. After my son thought to change the pick up time in case of unforeseen delays, they quickly texted back saying that they'd be waiting for him by the agreed upon arrival time. Then the day before my son's flight, Metro Cab touched base to say they were still available. So professional. Of course, my son confirmed that he'd still be flying out. What I liked most about Metro Cab was that they'll use the flight number you give them to monitor things on their end. This was super important because my son's flight was set to be delayed by an hour before they even took off from Bush. *eye roll emoji* My son's experience with Metro Cab was so seamless that he didn't bother taking the MAX Red back to the airport after his conference ended, even though it was broad daylight. It was Metro Cab or bust.* Thanks Metro Cab! *A true surprise to me since my son initially didn't see anything wrong with taking a gamble on the Red line in the eleventh hour, a natural side effect of being an NYC subway passenger.

No help with luggage, crusty car and an attempt to hit us with a $50 fare for a trip from our home…read morenear Sunset High to the Union Train station. The return trip from Union Station back home with a different cab: $32. Beware!

Went from my home in central beaverton all the way to PDX. They showed up within 10-12 minutes,…read morewhich wasn't bad. But what made my day was the friendliness of the driver! I don't remember his name, but he offered to charge my phone, provide me wifi AND let me sit in the front seat :) pretty rad

The driver quoted me $25 and charged me $46 - I will never use them again…read more I should have called Uber/Lyft, lesson learned.

The white van was extremely dirty inside with a very foul smell, along with being almost half an…read morehour late for pickup.

Highly recommend! Ahmed drove my family to/around/from wine country in an SUV for 5 hours on…read moreFather's Day. He was friendly, professional, responsive, and punctual. The booking process over the phone was seamless and the hourly rate was very competitive. The SUV was clean and well-equipped with water and hand sanitizer. I would book NW Towncar again without hesitation.

Some things really stink about traveling solo…read more.. My jokes aren't nearly as funny when I tell them to myself. When you are tired and cranky there is no one else to deal with the crisis at hand. And my least favorite thing is that sometimes it seems like you pay twice as much for that hotel, taxi, gas, etc. when you don't have another person to split the costs. I was reminded of this little travel problem when trying to find the most economical way to get to and from PDX for a long trip. On short trips, Park-n-Fly or PDX long term parking are great, but weren't an option for this trip. So after much calling and web surfing for rates, I booked a towncar because they have a promotion where first time customers get a 20% discount if you pay by cash or check. So I got to travel in style without picking up other passengers and it was less expensive than the other shuttle services I checked. The owner was my driver both to and from PDX and I must say it was nice to see a friendly, familiar face after a long overnight flight. He was also on time (or early), personable during the drive and clearly takes pride in running a good business.