Never again. terrible experience & poor customer service. Leafwell will charge you less money and provide faster service.

At first this seemed fine. I referred 3 people to them and they promised a discount for each at check out. They tried to scam me by charging me $59 for a renewal with no discounts. They tried to push me through to payment and I caught it. Then they lied about the friends not being in the system when I actually helped them personally with the code they gave me. They are not to be trusted. pity. neat idea bad follow up and employees read more

They proport to be a resource for MMJ, but they're just another 420 card outlet. You have the convenience of online consults so you don't have to go to a clinic. I give them 1 star for being so utterly misleading. They market themselves as something they're not. Totally false advertising. Needed very specific advice and wasn't given it. They had the audacity to connect us with a "specialist", but he knew nothing about the subject more than one would read in any online article. So if all you need is a MMJ recommendation and you don't want to get off your ass to get one, this site is for you. But if you need actual advice, forget it. Getting a MMJ card so you don't have to worry about getting in trouble for possession of weed is all good and dandy, but some people need MMJ for actual medical treatment. Seems we're forgotten, even though we ARE the reason cannabis was legalized for medicinal use. And that is shameful. read more

Incredibly UNhelpful. I was looking for information for my mom. We know nothing about this. I asked a question in the chat and was told to look for it in "Answers." Answers couldn't tell me the difference between THC and CBD. It couldn't tell me what to get for nausea (common with chemo), or other symptoms of chemo. My mom also has Celiac's disease, so she needs gluten free. They couldn't help with that either. I tried chat again and was told to ask the question and someone would get back to me in 24-48 hours. When I told the guy I saw questions that had been sitting there without answers for 8 or 9 days, he gave me a link to another store. Don't waste your time signing up. Great looking website, but doesn't deliver. read more

Wow, what a treat! When I got my original recommendation (with a different company) I had to go to a really shady neighborhood and go to what looked like a "pop-up" clinic, the doctor didn't even listen to my responses to his questions, and the cost was three times as much! HelloMD online was easy, and Dr. Landa listened to me and made sure all of my questions were answered. Her recommendations were really helpful and I feel better educated about my medicine choices. Thanks HelloMD! read more

Unprofessional, rude, waste of my precious time. Among their inadequate behavior: They send emails with instructions that are WRONG! And then don't even have the courtesy to respond in a way that shows they read my response; and instead send some boilerplate answer, still not acknowledging my response. Idiots! read more

Why would anyone spend money to use HelloMD when NamasteMD does the exact same thing except it is free and they have over a year of experience and hundreds and hundreds of reviews with an average well above 4.5. stupid decision of shoppers to promote HelloMD. Save your $19. Use Namaste MD instead read more

I went through Hello MD to get a certification for a medical marijuana card. They we're happy to except my money and said they would issue my certificate. The email they sent me had a link to view my certificate and apply with the state. The link did not work. I sent 3 email over the next 9 months and still no reply, no certificate. I finally went on the chat line and spoke to a representative who told me although my certificate is not expired until June I would have to pay them again to speak to a doctor to get a new certificate. I totally feel scammed. I am reporting them to the state. read more

Hello MD saved my life. I couldn't believe that they could help me obtain my card being a 8 year war veteran, VA pushes pills, I was dying with later taking cbd, which was worthless and gave me the runs. I made the appointment and Helena was my assigned practitioner who listened to my problems, she was such a wonderful person to speak with, I can't thank her enough and the HelloMD staff and upgraded website, which made the entire process easier. Thank God for all of you. Sincerely, lance read more

First of all the website is difficult to navigate. Second, after registering and giving them a credit card number, I found that they charged my account BEFORE completing services. I think this is a violation of CA law. Third, it was not explained that I would need a smartphone, iPhone, or purchase a video camera (no smart phone and I'm not buying a video camera!) to complete the doctor interview. Again, this was NOT explained before I was charged. Finally, customer service is presented as an online chat. This took up a lot of my time waiting for any response. I see a lot of good reviews for HelloMD on Yelp. I think this is a great example of a successful company with lousy customer service. I'll shop somewhere else. read more

Was skeptical because it is an online company but saw promising reviews. I had an appointment for a telehealth consultation. I received a phone call saying they needed to reschedule due to internet outage. Signed on for the rescheduled appointment and the service rep who signs you in, stated their video camera was broken. I waited to be connected with a doctor after completing the check in when yet another rep came on (this time with video) stating that the doctors camera was broken and I needed to reschedule a second time. I opted to cancel and ask for a refund. Something just felt fishy about the whole operation based off my experience. read more

first you need to wait 12 days for having a appointmenr , after , you need to wait cuz the medicine is 30 late , but after all oh this , the medecine cancel ur appointement. bad company , unprofesional read more

Because I stopped my medication 6 months ago this RUDE dr refused to help me and she hung up on me go somewhere else.

I have just had a totally positive experience using this service in NY, and it was seamless, quick, and easy. The customer service folks were helpful, the medical professional was helpful and professional, and I am profoundly relieved. I had a terrible first experience with another provider. read more

Hah! I can't believe I'm the first to review. I used HelloMD about three months ago to get my medical marijuana recommendation. I would have reviewed them then, but I could not find them on Yelp. And now here they are. Go figure. I'm a gal that gets migraines. Bad. Like, really bad. Hospitalization bad. I'm always on the look-out for remedies and so here I am reading about how the ganja... err, sorry... how cannabis can help with migraines. Uh Huh. I've tried almost every crackpot peddled snake-oil there is, but I keep having to come back to Imitrex to keep my migraines in check. This wouldn't be so bad, but my insurance only covers me for three jabs a month - and sometimes I need six or more. Besides that, after squirting the Imitrex into my system I become a distant anti-social beast that drools into my tea. Not fun for me. Not fun for anybody near me. So, what's a girl to do? Try the cannabis of course! First things first, I needed a doctor recommendation. Call me lazy, but somedays I don't feel like leaving the house, so I jumped onto the interweb to see if it's possible to get a doctor's recommendation online. Lo and behold - it is! Hello HelloMD! I found the user experience to be a bit 1998, and I had to wait in the video queue for longer than I was told (about 30mins). But, besides that, every step of the process was easy. The actual meeting with the doctor was over video chat and Dr. Bluto couldn't have been more empathetic to my cause. After hearing my story (and this girl can ramble) she very patiently described the types of product I should try and how I should use them. She could not have been more helpful and kind. She genuinely seemed to want to help me. I don't even get that feeling from my regular doctor (sorry Dr. Sankaran - but it's true). I took her advice and went shopping informed and understanding the importance of THC and CBD ratios. It took a little experimentation (as Dr Bluto said it would), but I've now found an alternative to Imitrex - and it's cannabis!! I've not used Imitrex in over two months. Had anyone told me that would be the case, I would have laughed in their face. But color me amazed! I really didn't expect the cannabis to help. I tried it because... why not? I thought the worst that could happen would be that I just get the giggles and then the munchies. But cannabis has made my migraines tolerable. In fact, it's made them almost disappear. And that's FrEaKiNg AwEsOmE!! And I owe this all to the folks at HelloMD. Since my experience at HelloMD I've basically been referring everyone I know. I even sent them flowers. Am I gushing? I'm gushing. But, look, cannabis has changed my life. I'm actually tolerable to be around now. I wish I'd found HelloMD much earlier than I did. My only real complaint about them, is that they do not sell cannabis products. Go figure. jmt read more

Worst Dr. ever!!! Rude smart ass... And forced me to say I had some kind of pain?? dr.cheryllynn bugailiskis is a bag excuse for a dr. Just in it for the money!! I'm going to the medical board on this!! She didn't give a shit about my health, Just say the right words... pain. read more

I purchased some products from HelloMD -- beware of their sales! I bought several vape cartridges and all were just about to expire in 1 month. And one of the cartridges failed -- did not work at all (it was not the pen). I wrote the company several times, and needless to say never received a response back. This company is not customer friendly. Save your money. read more

Be careful. The only thing that worked during my chat on my iMac was them taking my money. Nothing else. Now they say it will take 4 days for them to refund. I really wonder if I will every see that money again. read more

Took my money for a consultation I never had Computer microphone did not work properly and never did really talk to anyone..They took money out of my bank account for something I never had.. read more