Bret was fantastic to work with. I had 8 seat cushions to replace because the top layer of cheap "pleather" was coming off. I called him and he knew exactly what I was talking about. He gave me a reasonable quote and explained what he would be doing any why. The finished product was better than new! I would highly recommend him. read more

Responded promptly initially then ghosted me. No longer interested in services. I had problems uploading images through yelp but finally did it after multiple attempts. Never heard back or acknowledgement they were seen. So have no idea about the quality or value as I never reached that point. Very disappointed. Wish others and the owner the best. read more

Bret was awesome and great to work with! He upholstered my Boxster front seats and it looks like I have a brand new 2002 Boxster!!! read more

Helm Upholstery - Upholstered front seats - Auto Upholstery Near Me - Tracy, California

If you guys have a headliner job this is the guy for it! He did an amazing job on my 1999 Toyota 4Runner it was not a easy project but he made sure to get it done and with quality if you need headliner or any kind of upholstery work done I highly recommend this guy I will definitely be going back if I have future headliner project for him!!! read more

I inquired about getting a massage chair cover/cushion fixed. I was instructed to send pictures to the cell number provide, which I did. I also explained in the text message that is was a single piece that zips off the massage chair. I asked if he could quote it. Helms response was "no because I can't really tell what I'm quoting I know it's a massage chair but it's not enough information so I cannot give you a quote sorry". As a service business myself, if I actually know I can do the job, I would request the information needed to complete the job. Instead, Helm seemed to imply he could do the job, yet he didn't have enough information. Therefore, I responded explaining again that it was a thin head cushion and back seat cover for the massage chair and that it zipped off in one piece. Also and obviously, I would just bring it into him if he requested it. Strangely, he changed his tune and responded saying sorry I can't do your job (even before getting more information he insinuated he needed). I sent him a response saying "I thought you said you didn't have enough information? Nothing has changed, but now you just can't do it?" I mentioned to him that he should be clear and direct from the beginning. If he cannot do the job, just say you cannot do it. Don't tell your customers you can't do it and in the same breath say you need more information. As a customer, I feel im wasting my time if I believe you can do the job and I just need to provide more information, but you have no intention on fixing it. My feeling is, he just couldn't do the job, but he also could not come out and just say it. He said totally contradicted himself. I don't know why? Finally, after I sent him the final message this is his literal response: "." He literally sent me a period as a response. This was rude in my opinion, so it prompted me to scroll through his customer reviews, just to be sure I wasn't being over sensitive. Not surprisingly, I located a very disgruntled customer. I understand that we all have different experiences and perspectives, however, I was shocked to see Helms response to this unsatisfied customer. He told the customer verbatim "don't be so high and mighty you ignorant nothing better to do than write bullshit responses on yelp!" Again, these are Helms exact words. I will also say that in the past seven years, he has had about 28 positive reviews so he must be good at some things. I just think that I experienced less than professional service. I also feel he wasted unnecessary time. For me, if you can't do the job, just say it upfront instead of saying you need more information only to change your mind, saying I can't do the job only after the customer is ready to provide that information you insinuated you needed. As an experienced and successful service business owner myself, I feel the responsibility to share my experience so our community know who we're working with. We should not only support our local business owners, but we should hold them account as well. Helm seems to do a good job, based on his 29 reviews stemming back 7 years. If he refutes any of these details I can post screen shots of everything mentioned in this post, including the disgruntled post I mentioned. Other than that, I hope Helm can evaluate this interaction and hopefully make some adjustments on how he responds to jobs he's not willing or can't take. Response to Helm's reply: As you could see by Helms reply how unprofessional he is. I will now attach all of the screenshots of our conversations. The public can be the judge of what type of person and business you'll be dealing with. Keep in mind, we never spoke verbally over the phone, so both of our opinions are purely from the messaging system. He says I was being an arrogant. A**H*** as you can see by his response. I guess he was upset because I questioned his contradicting response. Everything is explained in detail in my original post, most of it is verbatim. Now you'll see the actual screenshots of our conversation. I did not want to post the screenshots initially because I wanted to see if he would handle the response professionally. I was surprised that he feels comfortable enough cursing in his response so I'm posting the screenshots so customers can make their own judgement about his character. read more

See all

Great person to work with at Helm Upholstery ! Great service and workmanship on 1995 Dodge Dakota headliner.

This is the best (and only) place you need to consider bringing anything that needs upholstering. Brett's work is simply outstanding and unmatched. He's a real artisan and has transformed multiple spaces in our home. It's crazy how amazing his work is. Highly, highly recommend Helm's Upholstery. read more

Helm Upholstery - This is the after pic. He transformed our sagging sofa into an entirely brand new one. Simply amazing work. - Auto Upholstery Near Me - Tracy, California

See all

I'm so glad we found Brett, we brought in our dining chairs for him to re-upholster and they came out so beautiful. He educated us, explained every step he'll be doing and gave us some tips on how to take care of our fabrics. We highly recommend him and we'll for sure go back to him. read more

We recently had Helm Upholstery redo the front bow of our boat. We have a 1984 bahner jet boat so the wood was really tired and had dry rot. We used our existing upholstery and he rebuilt the wood frame for us and reupholstered it. Amazing job, great to work with. Craftsmanship is outstanding, will definitely use again! read more

See all

I am very satisfied with going to helm upholstery in Tracy CA. I got to look at many options to customize my rides interior and decided with what you see in pictures. I love how it came out. I highly recommend getting your car or furniture done here. My convertible looks even better than before. read more

See all

Yey! Im so happy to have given a Tracy small business a chance. I had doubts becuse he didnt have many reviews on yelp. We had 4 barstool seats that needed to be recovered. I was impressed at how honest Bret was. He didnt have to tell me that I might be able to find replacement cushions online. So I looked, but his price was so reasonable I didnt want to bother with online. He even thought to turn the wood over so we had fresh wood to scew the seat back on the stool! He clearly does nice work, is proud of his work and is experienced from what I saw. He was doing boat upholstery and a car headliner when I was there. He's our go to upholsterer now! Boat next! read more

See all

Very professional, friendly, FAST, clean work space, very organized!!! I called on a Friday about getting 4 dining chairs repaired. He immediately told me he had a project he was working on but he will gladly take a look and see what he can do. I was really excepting for the chairs to take at least a week but I got a call Tuesday saying they were ready. Not only did he repair the cushions but he fixed other things he saw wrong, added a nice detail (totally wasn't expecting that) even shared some good tips for care. I would definitely recommend, the total experience was great read more

See all

Bret did an excellent Job on my dune buggy custom back seat. He surpassed my expectations and even helped with lining up the seat belts and making some extra cut outs!! Highly recommend for any kind of upholstery work! Now I have a 4 seater thanks Bret see you for my next project soon!!! Happy Customer Mike read more

See all

I left a message for Helm Upholstery on January 2nd and received a quick response call back from Bret. I needed my Acura TL front seats, reupholstered due to wear and tear over the years. We made a plan, and he followed through exactly the way he said he would. By January 10th. the work was done! I highly recommend Helm Upholstery. read more

We had Bret work on a couple pieces to restitch on our swim deck from constant walking in and out of our boat. He did such a great job that we decided to have him work on reupholstering all our cushions and carpet for our boat. He did such an amazing job and we are very happy with the outcome. He is very great at communicating and walked us through each step of the process. He had great ideas on the new layout which we trusted and had him work his magic! We definitely recommend Helm Upholstery. You will not be disappointed. You can tell he is very passionate with the work he does and it shows. He only works on one project at a time so he's fully committed on your project which we respected. read more

See all

Helm upholstery is a great find in Tracy. He does very quick work but is extremely detailed. He completely rebuild my pickup seat and it came out outstanding. Very knowledgeable and great customer service. You won't be disappointed. read more

Helm Upholstery - The tan seat is my ripped and broken down seat from my pickup. The black is the after photo. Springs rebuilt, new padding, and new cover. - Auto Upholstery Near Me - Tracy, California

See all

WOW!! So happy that I found Bret! My dining room chairs needed work from damage caused by my cats and he got the job done. Fair prices and awesome job, I love the look more then the original! read more

I brought in the seats for my L shape couch after they were destroyed by old age and cats . Bret was very helpful and informative in helping me with finding the right foam inserts and going over the whole process . We stayed in touch every step of the way and he went the extra mile with the final touches! I'm so thankful I found his business online and for meeting him . On top of the great work he does and reasonable pricing he has a beautiful spirit about him -Thanks again Bret ! read more

Best place in town great customer service did a great job on my boat interior highly recommend! Fast turn around time quality work! read more

Requested a quote the beginning of his response was 1st of all I do not work on Sundays. I did not ask him that was just asking for a quote, seems that's all he cared about. I definitely sent you all the information needed it's a cigarette burn in the upholstery I did not send you a picture because it's pretty self explanatory. You did not say sorry I do not work on Sunday you said first of all I do not work on Sundays it clearly states that I know how to read times. The point is that you do not respond first of all I do not work this day I was merely asking for a quote. Furthermore if you responded to a quote on a Sunday you are definitely working Sunday. read more

If you need reupholster work done, Bret is the guy! He is professional, knowledgeable, and reasonably priced. I had 4 dining chairs that needed to be reupholstered and he was quick at responding and got the job done in 3 days. He definitely exceeded my expectations and I would proudly recommend him!! read more

Yeah I was just wondering why Yelp only posts a percentage of the reviews that companies received unless they pay them money it seems a little dishonest send it to me personally I know this company well and I know that it has more reviews than this yet you don't show them you as in Yelp read more

I needed a mat custom cut in an unusual size. Even towards the end of his work day, Brett took great care in creating the "perfect piece" for me. I highly recommend Helm Upholstery for the quality, care, and professionalism that I received. read more

Bret did an excellent job on my motorcycle seat. I needed it lowered and reshaped and he worked with me to make sure it was comfortable before putting the cover on. I highly recommend him. Really nice guy and great attention to detail! read more

My bf and I brought Bret our far from new boat seats for our Malibu Wakesetter. They were torn and sun ridden, thinking they were a lost cause. However, giving them to Bret was the best thing we did, they came out looking brand new. I was speechless when I saw the finished product. We both were thrilled with Bret's work and communication. Bret was more than accommodating and even worked with us on his days off. If you want quality work, I highly suggest Helm Upholstery. Bret knows what he is doing and has fair prices. We will be returning soon to have Bret finish the other half of our seats! Can't say enough nice things about Bret and his business. read more

Great service! My dogs ripped open one of my couch cushions this morning so I immediately searched on yelp for someone that could possibly repair it. Helm upholstery responded immediately after I sent a message and offered to fix it that day! I had my cousin take it in because I am working out of town today. He fixed it so quickly and it looks like the whole ordeal never happened! Thank you so much! I will definitely be returning for more services, I'll just cross my fingers it's not because my dogs ripped up more furniture. read more

Excellent work!! had my seats to my convertible reupholstered and can't express enough how happy I am with the installation by Helm Upholstery. will definitely be back to have my top replaced on the car. Thank you for the great service!! read more

I needed a jet ski seat repaired. It had severe sun damage and the crack were really bad! Helms upholstery had it repaired in no time and his prices were more fair than anyone I could find! Outstanding quality of work and customer service. Highly recommend! read more

Bret did an excellent job with repairing my couch cushion. He was very prompt in getting back to me via email or text and finished the job the same day. I would definitely recommend him. read more

I found Bret online and decided to use his services. My boat needed to be repaired due to age, I did not want to replace the entire seating due to cost and was concerned since the seating and covers are multi-colored. We selected some colors to match the existing pattern and Bret did a fantastic job to make the boat look original and at a very reasonable price. I highly recommend his services. read more

Helm is a Master craftsman! wouldn't take anything anywhere else his work ethic is unmatched. read more

Helm repaired my enormous sun shade sail. He fixed it with 2 days. He is a very cool guy and reasonable priced. I highly recommend him for any upholstery work. Thanks Helm read more

I had 6 small dining room chairs that needed their seats recovered. Bret not only did a beautiful job, he did so in one day at a very reasonable price. He brought the seats back to my house and reassembled them all. Then he fixed my recliners loose fabric with no charge. I highly recommend Bret for any of your upholstery needs. He is amazing! read more

Great work. Very fast. 5 stars all the way around. Bret does very good work and covered my boat seat in about a day.

I rarely write reviews but but Helm Upholstery owner Bret Helm is a very honest direct person, phenomenal and a magnificent upholster. This is a guy that knows what he is doing. What an amazing job he did with my hotrod. I will for sure recommend Helm Upholstery to my relatives and friends. I am a very happy customer and will for sure go back to Helm Upholstery if I need any upholstery work. Thanks Bret!! read more

Bret did an excellent job in replacing my sagging sofa cushions. He is detail oriented and finishes the job in a timely fashion. I will definitely use Helm Upholstery again. read more