The CEO owner and counselor, Crystal Mullen-Johnson, would repeatedly show up to our sessions 5…read moreminutes late to our 9:00am sessions after her morning pilates session and consistently end our sessions 10 minutes early. All while billing me for a "60 minute session". In my last session with her, she arrived 20 minutes late to a Telehealth appointment after providing an excuse. I had to ask her if she would charge me the full amount for our session given her tardiness and the answer was yes. After emailing her and her office about my experience and how disappointed I was, her response was not an apology, but stating that she "stands by her policies."

From the owner: "Building A Foundation For A Healthier You." Providing therapeutic counseling to children, couples,…read moreand adults. Evidenced-based approach to assist clients with identifying their strengths to reach their optimal potential by developing confidence, skills for coping, and problem solving. "Let's Strive Together" We are accepting new clients and work evening hours.

Mallory is by far the best counselor I've ever been too! From the moment I stepped into her office,…read moreI knew I would be comfortable to delve into my deepest/darkest thoughts with her. Her ability to listen, provide insightful support, and knowledge of her trade has provided me with an arsenal of tools I can use to get through those tough moments even when she's not physically there to talk me through them! Not to mentioned, her get-after-it attitude is inspiring as she encourages you to face your struggles head on to overcome them. Each time I walk out of her office I'm inspired to continually work through my scars/deepest struggles to align myself with the ideals/intentions I have set for myself. It's safe to say I trust Mallory, and I will continue to see her for a long time coming. Cannot recommended her enough!

From the owner: I specialize in treating eating disorders, depression and anxiety from 3 years of professional…read morecounseling experience. I view the therapeutic relationship as a journey where I am merely a guide to the healing inner self.

Mental Health Matters!! Please don't ever feel that therapy is a bad thing. It is very important…read moreto take care of yourself. Vital Life Counseling has been a vital part of my life. Dana helps you to unpack all of the messy luggage that you have been carrying around. She helps you to address issues that you didn't even know were issues. She is such a kind, efficient, and thorough therapist. She helps you to delve deep into yourself to complete true and whole healing. It's conveniently located in the heart of Downtown Birmingham, centrally located to the interstate. It's easy to access and has street parking available.

Honestly, this place isn't great. When you call, hold times are FOREVER, staff is very rude and…read moreacts like you're a burden because you called... However - David Coffman (my NP) is wonderful. I give HIM 5 stars. He has worked with me for years. Always calls me back in a super timely manner if I have questions (even ridiculous ones) about my meds. He has listened to me rant in our sessions (not supposed to rant in a psychiatry appt. that's what therapy is for) and seems to really care about his patients. Over the years, my mental health has changed and my needs have changed and he has always worked with me to find the perfect concoction. Thank you David! If you ever leave, I'm following.

DO NOT use them!!!They need a negative star review. I scheduled an appointment and was given the…read moreaddress for the Lakeshore location.I arrived and then was told that they made the appointment for the Riverchase location. I asked them if they could call them and let them that I was on my way and they did. I arrived and was told that they did call from the other location and that I would still be seen. I sat there for five minutes,was called to the window and told that the doctor was going go reschedule me!!!! Totally unprofessional office!!!!!I drove 3 hours round trip to not be seen due to their incompetent staff scheduling me with the wrong location!!!!

I've known Leigh for over 10 years and know her work. She is an excellent, conscientious therapist…read morewho cares about her clients and have referred to her often.

I've found Mrs. Miller to be insightful, diligent, & compassionate. I have benefited greatly from…read moreher counsel, and would encourage anyone in need to make an appointment.

I recently saw a review for Dr. Clark, who I am currently working with. I have thoughts beyond…read morethose that attest to care that promoted professionalism, privacy, concern, and helpful recommendations. Therapy is a different world for many people, and they tend to back out and not open up with a stranger, but I encourage you to take a few steps in and see how it works for you. The initial evaluation was comfortable (including furniture and Dr. Clark's calm office setting), although I was naturally nervous in a new experience. Dr. Clark was very knowledgeable and willing to answer any questions. The following session I was tested and the third session we thoroughly discussed results. I now am involved in therapy exercises on my own and refer back to Dr. Clark as needed; she is responsive to texts and calls and I appreciate the growth that has resulted!

I was a patient of Dr. Karen Clark. Toward the end of our work, I had a session that left me…read morefeeling emotionally unsafe and confused. The dynamic felt off in a way I couldn't ignore, and I decided to ultimately end the therapeutic relationship. I believe people deserve to feel steady and supported in therapy, and I didn't feel that was possible for me at Thrive. I also asked for referrals, and was sent a generic list I could have found on Google. My care did not feel important at the end, and I do not recommend this therapist.