1. Helping Hands

    1. Helping Hands

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    Corona, CA

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    Helping Hands

    1.0 (1 review)
    Closed 10:00 am - 5:00 pm

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    1 year ago

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    Act 2 Rescue

    Act 2 Rescue

    4.5
    (22 reviews)

    Never heard back from them and we were ready to adopt immediately. Both myself and my daughter…read morecalled, (the "are too busy to care for kitties AND answer the phone, so please send a text"), so we texted, created an account online (because they want to know you're "actually serious" about adopting before you can even MEET the cat you're considering adopting.) (I do understand and respect prioritizing the mental health of the cats, but I'm sure the cats, especially the adults, would prefer a compromise, like being required to fill out a one page form on the spot before meeting). Every serious adopter that goes into a pet store and sees one of this organization's animals that they are interested in adopting and is told they have to go through this and this and this step before they can even interact with the cat and know if the personality is a fit. Everyone loses out. In my experience, even if you do go through all the steps, they won't call you back, and a cat that could have had a home I know had that opportunity taken from them because of the seemingly righteous or superior attitude of the rescue people. They surely know how many people go in and out of those cat and kitten rooms at the Animal Friends of the Valley shelter. Having a few people go in one at a time to meet one particular cat, I don't feel, is any more dangerous or unhealthy for the cat than them losing the opportunity to be adopted and eventually being put down. I just don't understand rescues like this. If you're too small to actually help, then let somebody else do it.

    I had a beyond expectation experience with Mindy and her daughter, even though at the end I didn't…read morechoose to go with the adorable and sweet boys Teddy and Khabib they brought for me to meet and interact with. Mindy provided a very personable, warm and extremely responsive service, made every effort to respond to my inquiry on Adopt-A-Pet and approving my application as well as just answering my questions and chatting with me about my potential cat baby's personality traits and his background story. She responded to emails as late as 11PM on a weekend and her demeanor was always welcoming and reassuring, like an old, caring friend. Mindy's words and actions convey that she truly truly love all of her rescued cat babies and she only wants what's best for them and she works extremely hard to find them good homes. I was very sad that neither cat babies from her rescue matched the particular personality I was looking for (I was trying to fill this big hole in my heart with the tragic loss of a stray cat named Cookie I cared for) and I really wished that given all the hard work she and her daughter put into, I'd adopt either Teddy or Khabib. Despite these big, affectionate sweet boys were not the best match I was searching for, I don't think any less of them, I sincerely hope they will find their forever home they deserve and I cannot be more grateful for Mindy's time, patience and understanding she's extended me and my family. If I had more capacity for an additional cat baby in the future after finding THE ONE, Mindy and her rescue is the first place I'd check out. If you are also searching for your feline soulmate, please look no further!!

    Unicare Community Health Center - Corona

    Unicare Community Health Center - Corona

    2.2
    (17 reviews)

    I waited 1.5+ hrs for the doctor only to be told that they would not see me unless I removed my…read morepatient advocate. I was given several conflicting reasons as to why this was necessary and, even after numerous requests, was denied policy information and documentation on what had occurred. I find it incredibly concerning that a patient advocate, whose sole purpose is to help patients understand and navigate their healthcare, was not allowed. How do I make an informed decision when I am being denied that support? Ultimately, I left and did not receive necessary care. I filed my complaint via their website and never heard back either.

    I am beyond frustrated with the incompetence and lack of professionalism at this office. Dealing…read morewith their appointment line is an absolute nightmare. I spent nearly an hour on the phone with a representative who was not only rude but repeatedly lied to me. I specifically needed to see my primary care doctor because my current blood pressure medication was making me extremely ill, forcing me to stop taking it. Despite the urgency, the scheduler tried to book me for a day the doctor isn't even at this location. When I corrected him, he became hostile and told me "not to question him." He then promised me an appointment for Friday, December 26, 2025. Feeling uneasy, I called back and spoke to a different representative who informed me that the first person never actually scheduled me for the 26th. Instead, he had booked me for January 6, 2026--over a week later--without telling me. Had I not called back, I would have shown up on the day after Christmas to a doctor who wasn't there for an appointment that didn't exist. This staff plays games with people's lives. They are dishonest, disorganized, and clearly do not care about the medical well-being of their patients. I have already contacted my insurance to switch providers. Save yourself the stress and the risk to your health: Avoid Unicare Corona on McKinley at all costs. P.S. this wasnt an isolated situation. It was a nightmare everytime i tried to make an appt. This wasnt the first time but it was for sure the last time. They dont even deserve one star but its the lowest score they allow on Yelp. I give one star but they deserve no star at all.

    Helping Hands - nonprofit - Updated July 2026

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