They were flexible with timing, priced very competitively, and CAME TO MY DOOR. Within ten minutes…read morethe screen on my old iPhone XR had been replaced and the phone was working again. Perfect solution for busy moms or anyone who can't find the time to get away. Pro-tip: save by paying in cash. Thank you Agit and Sait for your help! Will definitely be using you in the future for any phone related crises.

Great service. Quick and professional and exactly as advertised. Highly recommend! Syed was a great…read moreperson to get in contact with!

We attempted to use their services at San Francisco but when we were almost at the location, it…read moreturned out they do not have a shop there, despite appearing in Maps and on their website. We headed to their physical shop in San Mateo, which had been mentioned in the chat. When we got there we realized it had been closed earlier. We got told by call that they had a family emergency. It was later by chat when we got offered the pick up service as solution. But we didn't use it.

Thank you for fixing my phone's screen so quickly! It literally took only 30 minutes…read more The service was fast, professional, and affordable. My phone works perfectly again, and I'm very happy with the repair. I would definitely recommend this shop!

I recently found this business on Yelp, and I'm very happy with my choice. My computer got a virus,…read moreand I had extremely important information on it -- all my business files and financial documents. I was very afraid to bring it to someone I didn't know. But from the first minutes of meeting Dario, I felt safe and confident that I could trust him. After a quick assessment, he provided a detailed explanation of the issues with my computer. The next day, everything was fixed at a very reasonable price. I called him several times afterward to verify some information, and Dario answered right away each time. I am very satisfied with the service and highly recommend him.

Dario's been a great help with my laptop woes! Twice now, I came in asking for assistance after my…read moreown (amateur) attempts at troubleshooting have failed me. Between those two visits, Dario has replaced the laptop's faulty hardware and made fresh installs/reinstalls of the OS and drivers, all while keeping my files safe and backed up each time. His knowledge in gaming laptops makes the service valuable to me, as someone who primarily uses them and is well aware of its caveats for gaming. The way that the service was all seamless like it was nothing is a testament to both the skills and professionalism Dario exhibits. He's also been accommodating with the payments and pickup times, providing solid communication throughout, even offering support over text in case I need help again and the troubleshooting can be done at home with no extra cost. Overall been a solid experience, and I'm glad to have someone nearby that I can count on for these services!

Fast, efficient, professional, reasonably $$, clean. I called, he was nice. I went in, he explained…read morediagnostic process. He called shortly thereafter. Easy online payment. Called back an hour or so later. Product repair. Easy as could be.

Fast, courteous, got the job done. Highly recommend. My screen broke on my iPhone, and he took care…read moreof me and did all the testing to make sure my warranty stayed intact. The environment is cheap looking, but whatever. If I break another screen, I'll skip the genius bar and come back to this place. It's a small chain. Personally, I think they could earn some additional dollars by selling stuff and having inventory, which might allow them to afford better decor, but maybe that's just not their business lol.

Cracked my iPhone screen and loved my experience here! Zak was really helpful and the price was…read moregood too

Very friendly and helpful. Outstanding service and quality workmanship. They diagnosed the issue…read moreaccurately and had my phone repaired in no time

10/10 recommend anyone in the area to come to Shakeel. Not only is he very experienced, he is a…read moresweet and honest guy and my phone took maybe 10 minutes to fully fix. Prices are very affordable as well. Will definitely be coming back and recommending to others!

Had the glass replaced on my 11" iPad Pro. I dropped it and then stepped in on it. But, I was told…read moreno problem. Two people ahead of me. Was invited to grab a soda and hang out until he was ready for me. Got to work on the glass. Work was done right in front of me and very quickly and efficiently. Not in a he business of breaking expensive electronics, but price seemed fair. Overall a great experience and an even better conversation. Until next time my friend. Ricardo

I took a phone which was not turning on, no display and Mike took it off examined it and said I…read moredon't have the screen but you can order and bring it and I can fix it for you. I took the new screen and he fixed it in 20 minutes. No drama nothing, very professional. I loved the service. Thank you Mike.

I'd definitely recommend this place--and Mike in particular--if you need a device repair or parts…read morereplacement. I came in initially to get my wife's iPhone (12 Pro Max) battery replaced. During the visit, Mike also asked about the screen, which had been replaced a few years ago at a different location (which I won't name). He pointed out that the previous repair used a lower-quality screen rather than a genuine one, which finally explained some issues we'd noticed back then. Mike replaced it with a proper screen, and now the phone feels like new--perfect for my daughter to keep using. Since he did such a great job on my wife's phone, I decided to go ahead and replace the battery on my own iPhone (12 Pro Max) as well, since it was down to 69% maximum capacity. That's why I'd definitely recommend Mike and his shop to anyone who needs device repairs or parts replaced. He's honest and will let you know whether a repair is actually worth it. I'll definitely be coming back when my kids break their devices, and I'll continue recommending this place to anyone who needs their device serviced.

Twenty months later, the battery they put in my Pixel 6A is still doing fine. I was having trouble…read moreplugging in the charging cable, so I brought it back. They cleaned the dirt and pocket lint out of the USB-C port (they have a microscope, so they got all of it), and didn't even charge me. Definitely my go-to place for phone repair.

I have heard great things about these guys but not used them until today when they fixed a small…read moreproblem with my iPhone (and didn't charge me!). They are a great addition to Menlo Park, very professional and very nice people. And very useful to have nearby.

In August, I cracked the screen on my iPhone 11 - first time ever I've cracked a screen! I reached…read moreout to Brian to get it fixed ASAP because of great reviews on Yelp. He sent Victor over to my apartment same day. Definitely bonus points for responsiveness and convenience. Victor showed up and quickly replaced my screen. However, there was an issue with the proximity sensor with this first screen. Victor said he was getting another shipment of parts that might be a better fit for my phone, as he had only one iPhone 11 screen with him at the time, so he let me know that he would come back when he got the new part and replace the screen again with the better new part. I understand that given the pandemic, shipments of parts are being delayed. This was fine for me because my cracked screen was fixed, at least aesthetically. Unfortunately, with both screen replacements Victor provided, I had similar issues. I noticed the screen was not as responsive to touch as before. The two biggest issues that ultimately led me to bite the bullet and go the "Apple-certified" route to replace the screen again was ghost touches and inability to turn on in direct sunlight. When looking at my phone in full sunlight, even when pressing on the sleep/awake button repeatedly, the screen would not turn on. Further, I had a lot of ghost touches especially in iMessage which drove me absolutely insane because the phone would detect random touches here and there that led to me reacting to messages I didn't mean to react to, or even worse, facetiming people I had no intention of facetiming (including my boss lol). I would have reached out to Brian or Victor again as they warranty their work, but I've moved out of their service area, and I'm not sure they could've done anything to fix these issues. I'm so sad to write this review because I otherwise had a great experience with the replacement process, and I believe that Mobile iPhone Repair is a great service for older iPhones. I just wanted to let other owners of newer iPhones (11+) know that maybe the non-authorized route isn't worth the savings due to all the controls Apple has put in place to make it difficult to use a third-party service. Super shitty of Apple to do, I know - but I'd hate for anyone else to go through the hassle. Since I've had the screen replaced by an Apple-certified service, I've had none of the issues mentioned above.

As good as it gets for sure. I damaged my LCD last night and in 10 mins this morning Brian brought…read moremy phone back to life. He came to my office and was professional and fast! (so many tiny screws and parts) It's so convenient - if you are reading this review and thinking about it - Stop! Just schedule your appt. It was late last night when I asked for a quote through yelp and Brian was the first response in the morning. There were other companies with the same price but had computerized / standard responses. I chose iPhone Repair Guy b/c his response was detailed and answered every question I had. The yelp app makes it easy to schedule and appt. and Brian responded right away. All in all EXCELLENT SERVICE & QUALITY WORK! Thank you very much. Accepts Apple Pay or CC - again, the process is all very easy!

Fast quick service. Very reasonable. In and out…read more He also has cell phone car mount prices are as good as the big box stores. You won't be disappointed.

Incredibly fast and friendly service to clean out the lightening port. We had not been able to use…read morewired chargers or headphones for nearly 2 years believing that it was a faulty part, but it was just clogged Thank you so much!! We will be back.