Been a long time customer and ever since Tony sold the company they have gone downhill. I had them…read moreinstall a water heater less than two years ago and recently noticed deep corrosion around the connectors they installed. Called them out and they come out in two days on time but the plumber told me he wanted $190 an hour to do anything. I told him they should honor their work and a least determine the problem and I would pay to fix but he kept repeating $190 hour before I touch the unit. Poor support of their workmanship and you now lost a long time customer

I had a leak in my expansion tank, I called Pro Plumbing and they came out very quickly. Curtis did…read morean excellent job and I highly recommend him. Price was very reasonable.

Luke Eschen did a fantastic job replacing our shower valve. He is punctual, profesional and…read morepersonable. His work is that of a perfectionist. I intend to use him on future plumbing jobs. 908.00

Hoffman Plumbing is NOT Hoffman Plumbing any longer - Hoffman used to be great, but they sold out…read moreto a larger corporation out of Las Vegas called "Legacy". DO NOT use this company. We purchased and installed a gas water heater through Hoffman in 2019, which was a great experience. This past Friday, our water heater's pilot light went out and when attempting to get it started up again, would not stay lit. Did a bit of my own trouble shooting via the internet, but was not comfortable taking the next steps necessary to possibly fix it. I called the number here on Yelp and reached this new company which I thought would be fine, with the understanding it was no longer Hoffman. Two techs came out today and right off informed me that I may need a new water heater. Definite red flag as they had not even looked at anything yet. Then, when looking at the wiring and pilot light area, said they needed to call their boss to ask what to do next. I was floored. The company sends two "techs" out to fix the problem that clearly have no repair experience and don't know what they are doing (not their fault, it's the company's fault).They then were looking online for how to trouble shoot the situation. It was at that point I went into the house and called another company (York Plumbing, who are fantastic by the way), and explained what was going on. They told me they would send someone out this afternoon. Finally the two techs from Legacy inform me that we either need to replace the whole gas valve, thermostat unit and burner assembly for $2450 or replace the whole water heater for $3562 and would not be able to complete either until next week. Um, no. Paid them their $99 service fee and off they went. York Plumbing arrived, efficiently and correctly diagnosed the problem and will be back tomorrow to fix/replace the parts needed for around $600 total. SO - there you have it. I am not one to ever write reviews here! But this is unacceptable and after seeing some others report this same experience, thought it important to share and warn others.

Paolo Humes was our technician and did a great job! We would definitely use him again.read more

Buyer Beware - Extremely Expensive and Misleading Pricing…read more I feel completely ripped off by this company. Their business model is designed so that you're committed before you even know what the final bill will be. They charge a $125 dispatch fee just to come out and provide an estimate. If you decide the price is too high and decline the work, you still have to pay the $125. That immediately puts customers in a difficult position. In my case, I was initially quoted around $600 to repair my toilet and a leaky faucet. As the technician continued working, the price kept increasing until the final bill exceeded $1,000 for about an hour of work. According to the invoice, I was charged: $125 dispatch fee $442.17 for a "partial tank rebuild" (replace flapper and fill valve) $214.47 to replace the emergency shutoff valve $225.69 to replace the toilet handle What frustrates me most is that the additional issues the technician claimed to discover after starting the job should have been identified during a thorough inspection before presenting the original estimate. Instead, the estimate kept increasing while the work was already underway, leaving me feeling like I had little choice but to continue. The technician was courteous, and the toilet works properly, so I have no complaint about the quality of the repair. My complaint is with the pricing and the estimating process. Charging over $1,000 for basic toilet repairs completed in roughly an hour is, in my opinion, excessive and unreasonable. My advice: Do not use this company!

I was looking into getting water heater replaced with tankless. We were constantly running out of…read morehot water and our water heater tank was old. I reached out to Water Heater Man describing what I was looking for. Jay contacted me back the same day and even dropped by. He never tried to outsell me anything. Understood my needs and gave me his honest opinions. Even gave me a good quote that night. I ended up going with them. Jay was AMAZING. Professional and courteous. Install was very clean. I highly recommend him for any water heater needs. Thanks Jay!

Very knowledgeable and fair Was very pleased with the…read morequality of the product and workmanship

I wish I could give them 6 stars. I urgently needed help - my water heater was not working and I…read morewas told it would be 10 days to get my part in. No hot water in winter - just horrible. I spent hours calling around and InMotion/Chad was one of the most responsive, professional and knowledgeable. I explained my situation and Chad got me in ASAP. Every other Plummer was telling me a minimum of 2-3 days. And, fixed the somewhat complex issue quickly and with ease. Saved my bacon. The whole team was responsive, professional and I would recommend them in a heartbeat.

Great company but always too busy to respond in a timely manner. Employees are great but maybe…read morethey need to hire more of them.

Six months ago I shopped around for a plumber to replace our water heater that had been out far…read morelonger than I'd like to admit, but I was finally getting it done. The company sent out a young but very knowledgeable and adept plumber out the next day, who made quick work of removing the old tank, helping me rebuild the platform that was now ruined, and installed a new tank with new piping. I was very impressed with the speed and expertise of the job! While maybe not the cheapest company I received a quote from, it was certainly not as expensive as many of the lower-rated companies, and had the quickest turnaround to my family's hot water back on. Today (six months after the new install), the release valve popped on the water heater and we lost hot water. I shut it down and turned off the water and gas, and immediately called for help. It was 4pm (and I live in Fernley). I had taken a photo, as well, and texted it to them showing exactly what to expect. By 5:15pm, there was a plumber at my door (they made record time all the way from Reno in heavy traffic on I-80!) and they repaired the faulty valve and also repaired an exhaust pipe (from original home construction) that had started bending. All under warranty from the work they had done previously for me. Again, I was very impressed, and I am 100% completely satisfied by having chosen such a reputable plumbing company!

Ira Hansen and Sons Plumbing lied about service rendered!…read more They claimed to have shut off the water & drained our water heater. the problem? the drain broke off the water heater, & the water main was shut off an hour prior to them getting on site. we just requested a quote for replacement. they voided the invoice when called out, but if they lie about the most simple & verifiable things, imagine how much they would lie to screw you out of as much money as possible when you're not able to validate. also fyi I replaced the water heater myself in 3 hours as a complete amateur & it cost $760 instead of the $3,300 quoted. (permits & inspections costs included!)

What an amazing plumber Robert definitely knows his stuff. I was very happy with the work he did…read moreat my house. I highly recommend Robert to any one looking for a total pro. Rich Hoskins

Robert replaced a leaking hose under our kitchen sink, no small task given the confined workspace…read moreand corroded part. The man is excellent, and I'd bring him over for work again in an instant.

Gas water heater replacement. They gave me the lowest quote in town, including Lowe's and Home…read moreDepot. They were also the only company that was able to replace my water heater immediately, and there was no emergency service charge. Professional and polite.

From the owner: We specialize in all phases of plumbing and hydronic heating from commercial to high end…read moreresidential. We service boilers, install new, and install plumbing/heating on remodels or addition to your home. Installation of In-floor heat, baseboard heat, and snowmelting systems for driveways.