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    Helzberg Diamonds

    3.0 (2 reviews)
    Open 10:00 am - 9:00 pm

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    9 years ago

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    8 years ago

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    Jewelry Authority

    Jewelry Authority

    4.6
    (10 reviews)
    7.3 mi
    Luxury
    Locally owned & operated

    As someone else said in another review, I believe that they have their negative reviews deleted off…read moreof Google. So I took this route to leave a review. Went to Jewelry Authority with a 7ct, 10k Citrine ring that weighed a little over 4g. They literally offered $93! $93 whole dollars. 10k is going for maybe $68 per gram. Yet, they offered me $93 for the entire ring! How insulting is that? This seems to be a common thing with their business and I'm truly wondering if they only lowball a certain demographic of people. It's bad business and a bad look! Thankfully, I took to ring to a coin/gold business for scrap and they took the stone out of the ring and gave me almost $200 for it. I sold it for scrap more than JA offered! And I kept the stone! So do yourself a favor and avoid Jewelry Authority if you want to get sell your jewelry. You'll probably get more selling it on your own or scrapping it.

    I was extremely pleased with everything about this transaction. Kyle was very professional and…read moreworked with me to get what I needed for the jewelry I was selling. If you were thinking about selling your jewelry, or buying some, go see Kyle on National Service Road. I promise you you will not be disappointed.

    Photos
    Lapis lazuli, druzy quartz, turquoise, labradorite, and chrysoprase are the perfect little blue family. Which one is your fave?
    Lapis lazuli, druzy quartz, turquoise, labradorite, and chrysoprase are the perfect little blue family. Which one is your fave?
    Where Passion Meets Integrity: Discover Jewelry Authority.
    Where Passion Meets Integrity: Discover Jewelry Authority.
    Jewelry Authority

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    Schiffman's

    Schiffman's

    3.8
    (46 reviews)
    3.3 mi
    $$$

    I went in first time today and wasn't helped. Looked around for about 10 minutes and finally got…read moresomeone's attention. I was asked to hang out at the bar. There was a lovely lady working and she offered me a drink and a wonderful chocolate chip cookie. I waited another 20 minutes chatting with her and finally left so I never got to get my necklace I wanted. Currently looking for a local jeweler. Will keep trying other spots. Everyone there seemed happy with their purchases but I just couldn't get any service. I had heard wonderful things and had high expectations. But thanks for the cookie!

    I have taken jewelry to Schiffman's in the past for cleaning and repair and been pleased with the…read morework, so I expected the same when I came in today to see about having a silver Tiffany necklace cleaned. I've had this necklace for 15+ years and while I recognize it isn't the caliber of most of the jewelry Schiffman's sells, it is very precious to me. It was mildly tarnished all over as pictured in the photo, as silver this pure doesn't stay clean for long. I was recently laid off and wanted to wear my necklace to a job interview. The red-haired sales girl -- I didn't catch her name -- actually turned her nose up at my necklace when I took it out. She did that judgy little exhale through her teeth and said "It's SO tarnished, I don't know if we can do it. If we can, in that condition it'll be a charge, let me see what the jeweler says" and took it to the back, then came back and said because of the "condition" it'd be $75 because they'd have to "really work" it on the polishing wheel and it would take a couple of hours. It genuinely was not even that tarnished, and a chain like this can't be put on a polishing wheel. You put it in cleaner and maybe a sonic bath. It was clear they just didn't want to do it, which was fine, but there was no reason to lie. I wasn't comfortable proceeding with the service after that. She said I could try getting a polishing cloth on Amazon until I got back on my feet. The whole exchange was insulting and left me crying. Like I said, this piece might be beneath them, but it is everything to me. I would have been more than happy to pay, but the attitude was entirely unnecessary. I took it to a different jewelry store nearby and wouldn't you know it, they put it in a sonic bath and cleaned it, free of charge, in about 5 minutes while I browsed. I will be going to that store for any future jewelry needs, while Schiffman's has ensured I will quite literally never set foot in there again. It costs nothing to be kind and can affect someone's opinion of you for a lifetime. Do better.

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    Schiffman's
    Schiffman's
    Schiffman's

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    Jewelry Authority

    Jewelry Authority

    4.0
    (4 reviews)
    5.2 mi
    Luxury
    18 years in business

    I had a great time with this company and would definitely go back…read more I would like to buy more jewelry from you so I can come over anytime after I take my son to school

    I previously wrote a Google review about my experience with Jewelry Authority but since it…read moreMYSTERIOUSLY disappeared, I figured I'd write it here on Yelp. Months ago, I took a really nice 5 row diamond channel ring in Jewelry Authority to be sold. They offered me $415 but I declined it. So they gave me a piece of paper STAMPED with their business logo along with the price offered and told me it was good for 7 days. I waited a couple of weeks for gold to climb a little more in price and when I took the ring back to be sold - Zane (the guy that works there and makes offers) literally looked me in my face and offered me $360!! Even though gold had went up in price, he literally offered me LESS that what he previously offered. That's crazy!! On top of that, I questioned why he had offered me LESS and explained to him that they had offered me more the first time. He asked me if I had the piece of paper that they had initially gave me with the offer and when I showed it to him, he shrugged his shoulders and didn't say anything else. So why even ask me for it? That was my LAST time dealing with them and I would highly suggest that if you have a nice piece of estate jewelry, try to sell it elsewhere before taking it to Jewelry Authority.

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    Visit Jewelry Authority at 211 State Street, Greensboro, NC, for expert jewelry services!
    Visit Jewelry Authority at 211 State Street, Greensboro, NC, for expert jewelry services!
    Elegant diamond bracelets at Jewelry Authority, 211 State St, Greensboro, NC. Visit us for estate jewelry, custom designs & more!
    Elegant diamond bracelets at Jewelry Authority, 211 State St, Greensboro, NC. Visit us for estate jewelry, custom designs & more!
    Discover elegant necklaces at Jewelry Authority, 211 State Street, Greensboro, NC. This delicate piece, presented in our signature box, is p

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    Discover elegant necklaces at Jewelry Authority, 211 State Street, Greensboro, NC. This delicate piece, presented in our signature box, is p

    Helzberg Diamonds - jewelry - Updated July 2026

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