They did an amazing job for us. I wanted a glass top for the hall desk and they were great! Very…read morenice and responsive.

I walked in, brought them an antique table i wanted a glass top for, it was very unique in design…read moreand they completed the work in just three day! Gave me a great price! I couldnt be happier with their work, efficiency, price or customer service!

Great company, replaced my big solid glass door door on my shower, did exactly what they said and…read moreeven gave me a veteran discount will definitely call again if needed

John was excellent from the very beginning. He arrived on time to take measurements and provided us…read morewith an immediate quote, which was lower than several others we had received. The installation timeline for our doors was just seven days after placing the order, which was incredible. On the day of installation, John and Adam arrived punctually and treated our home with great care. They efficiently and professionally installed our doors, demonstrating respect for our space. While we typically feel uneasy about workers coming into our home, we had nothing to worry about with these two. They were extremely courteous and very professional. I always say a lot can be judged by a man's handshake, and both of these men had a strong one. You will not regret choosing John and East Texas Custom Shower Doors. They are a top-notch company that treats their customers well.

They were installing about 25-30 double panes. On the first day, they showed up late, they left…read moreearly, they broke two windows during the install (one new, one old). Left a bunch of broken glass. They said it would take two days but they might be able to get it done in one; yet they only got about 20% of their work done in the first day. Said they'd be here at 9 and arrived about 10:30. They cancelled on me for day two because they didn't have enough glazing. I do not recommend these guys.

Great guys. They did a wonderful job installing three sliding shower doors, and glass for the…read moremaster shower. Couldn't be happier. Crews were polite, called when they were on their way and cleaned up after themselves. I will use them again for all future glass needs.

This company would not come to work on the project at a time that was convenient for me. Also, they…read morenever responded to my requests offering times that I was available. In the end, the person I talked to became threatening and rude. I had to cancel the service.

Great job on replacing 6ft by 3ft window! Cleaned up afterwards, rehung my blind! Moved furniture…read moreback! Great service!! Price was good too!

Lackey Glass did an excellent job on our shower barn doors. They were easy to work with and…read morecommunicated well and in a timely manner. Great job! We would definitely recommend them and use them again in the future.

Stay Away!!!! I spent an entire afternoon with the…read morerepresentative Richard who came to measure for a mirrored wall, a very expensive project. He was very informative and helpful. The next day I was sent a very high estimate by some woman named Louella Lackey. When I asked her to specify what was included in the estimate, she refused to do so and upon further questioning, she simply stated that they were not interested in the project. In other words, she blew me off. I asked her twice to have the representative Richard call me. She refused to respond. Not only did I waste an entire day on this effort but it is disappointing to realize that this business has devolved into the hands of an emotionally disturbed woman, at the least, if not lunatic.

THIEF! We paid $3,200 as a deposit on March 6, 2023 and after alot of lies, they say they can't buy…read morethe materials for our project and don't have enough money to pay us back our deposit. Do not hire this company!

Caution, company came and got a deposit from me and now won't answer the phone nor return text, it…read morehas been almost 4 months. As of know I can say they stole our money. Hope to get a resolution soon and I will update.

They did an excellent job on my shower door and insulated windows. Turns out they can do shelves…read moreand table tops too. Not bad for a locally owned business and the price was lower than the last place I called.

From the owner: Glass installation professional with over 15 years of expertise in glass tabletops, windows,…read moremirrors, framed and frame-less shower units with attention to detail.