Miss Ashley the hygienist is absolutely amazing. She makes my daughter feel so comfortable during…read moreher appointments and makes going to the dentist fun for the kids! She knows how to connect with her patients and really tailors her visits to the individual kid by mentioning things she can tell they like. For example, she noticed my daughter's paw patrol shoes and started talking about paw patrol with my daughter! She eases any hesitation the kids have with her pleasant ton and personality! She has a very special way of working with kids. She is amazing. I am so fortunate to have found such a wonderful person who makes my daughter smile and laugh throughout her appointments. Dr. Lin the dentist is amazing as well! At my daughter's very first dentist visit she was really worried which Dr. Lin could sense. He left the room and came back with a special balloon for her which instantly made her feel more comfortable. He has a kind and gentle demeanor that makes kids and parents feel comfortable. Unlike other pediatric dentists offices, this office allows the parents back in the exam/cleaning room with the children which was important to me. This office is wonderful in so many ways. I have been very impressed and will recommend this office!

I was referred here by a general dentist when my kids (under 5) were too afraid to open their…read moremouths. They worked miracles on helping my kids get over their fears! Another great quality is that they are very open and upfront about costs and what your insurance (or dental discount plan) will and will not cover. That takes a huge stress off trying to manage the health and finances of your family. They are very kid friendly, but also very professional. It's been 5 years now and even with all the cavities my kids have had they do not fear the dentist. From the receptionists to the dentists everyone is kind and friendly. I also love that they've never once scolded my kids for being a kid. They will ask them to stop misbehaving if I'm concentrating on the billing or speaking with the dentist, but it's never said as a way to shame the child or the parent and to me this kind of positive influence from professionals is essential.

Gina at the front desk is excellent. I unwittingly brought her a bunch of insurance messiness today…read moreand she showed such patience, grace, and understanding through it all (even with a migraine!). Can't thank her enough for all the help and guidance. What a terrific practice!

They cancelled my appointment 2 hours before my kid was to get a tooth extracted. Very…read moreunprofessional place

Needed a new crown! Dr Malek is an outstanding dentist and also the dental assistant, Meghan!! I…read moresaw Norine, dental hygienist last week, she too does excellent work. The front desk people couldn't be nicer!! This is a great practice!!!!

I had a lot of negative dental experiences growing up and making cleaning appointments has always…read moregiven me anxiety. Dartmoor Dental is the first place where I actually feel comfortable going. Specifically Becky the dental hygenist was amazing today. After my last experience of being lectured for the majority of the appointment by the hygenist, I left upset and was hesitant to follow through on going to make my next cleaning appointment. Becky was knowledgeable, caring, realistic and made this experience so easy. I will for sure be making all my future appointments with her! Thank you for changing my attitude about going in for dental care.

Writing I had a very concerning experience with this…read morepediatric dentist after my 8-year-old son had a silver crown placed. Four days after the procedure, the area began bleeding and appeared swollen. I paged the doctor after hours to ask for guidance because the bleeding was not stopping. Initially, I was told to see if the bleeding would stop and to follow up in a couple of weeks. However, after several hours of continued bleeding, I called again and expressed that I did not feel this was normal. The doctor agreed to see my son after hours, which I did appreciate. However, the visit itself was very stressful for both my child and me. My son was frightened and in pain during the procedure. When he said that it hurt, the response was that it shouldn't hurt because the area was numbed. As a parent, it was very difficult to see my child distressed and feel that his pain concerns were not being taken seriously. During the procedure there also seemed to be some complications, including an instrument breaking while the work was being done, which added to the anxiety of the situation. I felt uncomfortable that I was being asked what I wanted done rather than being clearly guided on what the best clinical step would be. I understand that complications can occur in dentistry, especially with children, and I do appreciate that the doctor came in after hours. However, the communication, bedside manner, and overall experience left me feeling uneasy and not confident returning for future care. Because of this experience, I personally would not feel comfortable bringing my child back or recommending this office for pediatric dental care.

Just called to schedule an appointment for my children. They told me a parent cannot be in the room…read morewith the child while they dental work is being done, and that there was no way around it. I've NEVER heard of a medical or dental office not allowing a parent to be with their child. Red flag!!!

Terrible customer service. The office staff is uninterlligent and incompetent to say the least…read more There are extremely long waits to get in even for clients that have been going there for years. When they canceled my appt the same day I was notified by text. When they canceled the same day after we waiting four months to get in they don't even try to accommodate us. Not even an apology - I have given this destist chance after chance. Dont bother going here. There service is lacking and the peple that work there are the worst. Dr Yang doesn't care, problem solving doest exist.

Though I do like Dr. Yang and his hygienists, their billing staff is another story. I have never…read morehad an invoice be accurate as they constantly forget to put through insurance or update it as such. Their front office staff is new every time, which could have something to do with it. However, the reason for the updated poor review is my 8 year old should have had her front teeth removed because the new teeth were coming in. Dr. Yang is a "wait and see" vs a proactive extraction. We did begin to see a pediatric dentist who immediately removed her front teeth but the damage was done (underbite). I would recommend a pediatric dentist if you have ANY problem dental history for your little ones.

Dr Erika Wood was so amazing! She was so thorough, kind and compassionate. I think it takes a lot…read moreof patience to treat kids and she didn't rush us and answered all of my questions. I felt embarrassed as a mother that Im not doing enough and she guided me through every step to ensure how I can prevent cavities for my son. I cannot wait to bring my son back to see her! Strongly recommend, do not go anywhere else.

We had our son's tongue tie snipped and everyone was so nice and informative. They did a good job…read moreof comforting everyone involved in the process. Definitely a good place to go.

My family and I have been going there for years. Dr. Yang is a phenomenal dentist, but the business…read moreoperation is a big issue. They consistently miss quote procedures and even after paying in full they regularly add extra charges that "insurance didn't cover" and I'm talking $600 plus. When asked what it was for nobody there was able to tell us and they just charged it onto my son's bill without authorization. When we called to ask why, they didn't know and said they would refund us the money. When we didn't get the refund we called back a month and half later, the person also didn't know why and then finally they refunded us. A few wks later we get a call from collections for that amount. What's crazy is the charge is from 2023 and was never sent to collections then. We also had more treatments done in between that time frame and nobody mentioned the charge. This wasn't the first time they did this and are now losing a family of business. I have always paid them and we have spent thousands a year or more. Again the Dentist is great but don't go here unless you want to be overcharged.

really bad staff, for yang is non confident. would not recommend....at all they opened a new…read morelocation and basically tile old customers to eff off. had to take my child to them for a hurt tooth root, they couldn't even treat it and had to send me to a "more qualified dentis"

Dr. Lin is fabulous!! He treats his patients and their parents with respect, humor, and care. He is…read morea fantastic dentist and a genuine and caring person. Our daughter had an issue and he went above and beyond to help.

This is my first review ever... First I have a toddler with…read morea severe heart condition that we are constantly in ER. I had to cancel an appointment and the receptionist screaming at me while my girl was hospitalized that I should have called 48 hours to cancel and that I have to pay 50 dollars of cancelation I told her that my girl was I. The hospital but she reply that that wasn't an excuse that I should have called anyway. I complained and I was assured that they were going to talk to the receptionist so I let it go but I told the supervisor that my girl is constantly in the hospital and that i cannot control those situations with her fragile health I was assured again that that won't happen again that they do understand, last week unfortunately my girl caught and infection and the pediatrician send me to ER on the day of my appointment I called next day and they rescheduled me the day of the visit I woke up with 100.2 of fever; trying to be responsible I called the office to ask if it was OK for me to take my kids to the dentist because I have fever and I was lecture again that that was the second time that I cancel and cannot be happening I told her that I wasn't canceling but merely asking if there won't be any problem because I am sick and right in front of the office is a post telling you if you have symptoms don't ho to the office but anyway I went to the office and before procedure I ask to talk to the doctor... I explained what happened and she told pretty much that they don't care that they don't wanna lose their time like that that they are only afew pediatric dentist around I told her that her receptionist threatened ne twice and she told me that I was lying that her receptionist was very nice I told her that even one of her assistant told me that indeed the receptionist was very rude sometimes and she replied again that she didn't believe it anyway they think they are the only place around and they constantly remind you that never going back there I need understanding people that can deal with kids like mine

Traumatized. My poor child. In room for an hour SCREAMING! Not right. I asked them to stop and they…read moretold me she just didn't like people touching her mouth. She was SCREAMING!!!! Crying for me and begging them to stop. She kept screaming ouch!! Face all puffy. She had part of a root canal done twice now. They didn't finish. Not ok!! Didn't give her any Novocain. I'm completely disgusted. Made it seem like it was my 5yrs olds fault. Don't fall for the appeal of the "playroom" and TVs. My daughter will never go back there. I will find someone else to finish the work they were suppose to do in the last two visits. Keep having you come back, so they can keep charging you. NOT GENTLE AND THE DONT CARE!!!!

First impression, first visit, avoided dentists for years due to phobia…read more Dr Moon is very friendly. Judy the hygienist is very gentle and stable handed. I'm very happy I went there and extremely pleased with the cleaning and the xrays they took. I think I have finally found a Dentist that I will be happy to stick with for life.

The Dentists -Drs Moon & Tkachuk are very professional and great at what they do. The entire staff…read moreright from the reception to the hygienist are very responsive and welcoming. The clinic is very clean and feels really safe even since the pandemic. We are so glad since we started patronizing this practice for a few years now and will highly recommend them to anyone looking for great dental care in the area. Like Dr. Moon told us when we first met him, he wants to have longtime relationship in delivering great care to his patients, so he is fair, honest and professional.