Simon came and did additional work for us. Couldn't ask for any more friendly, polite, and dedicated service. He came on time, went and got coffee while I ran to Lowe's to get the correct Ring equipment then stayed as long as was necessary to ensure the RING was working correctly. Simon has the patience of Job and we will call this company WHENEVER we need lock and key services!!! read more

Thank you Henry for saving the day and helping me get my keys out of the trunk while I was out in Austin! He was responsive and timely which certainly saved me a lot of headache. After calling him, he was thankfully 15 min away from my location. Super quick and smooth service! read more

We have used Henry multiple times over the years and are always impressed with his speedy, competent service. As a highly irresponsible ADHD-er, I have managed to lose multiple car FOBs and Henry's replacements work perfectly for a fraction of the dealership cost. His team has also rekeyed our house and saved us a couple times from locked keys in our cars. It's been true 5 star experience with stellar communication every single time. read more

Henry got me right quickly and in the rain! My key broke on my lunch break so I was forced to leave my car and Uber back to work after calling around for hours I spoke to Henry and he was unsure whether he'd be able to handle it because he normally works down South. Luckily, he came through. He arrived and started working on it before I even got off and offered to take me to pick up the money if needed but I was able to manage. By the time I got off and arrived, he was done and had even made me a spare key as well. Simply put he turned a very stressful day and situation into one of the easiest and smoothest processes. read more

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Very helpful, very kind good experience. If you need a new key call them up!!! Simple and easy read more

Although I didn't actually use his service, its worth the mention of an honest business owner, he informed me it would be $100 just to drive to the house plus the cost of cutting a key for my 18 Focus. He gave the name of a local joint off of Airport Blvd and definity saved me some cash. Thank you! read more

Henry was terrific to work with and a nice guy. I'll be calling him if I ever need a locksmith again. Thanks Henry.

Henry is very knowledgeable and professional. In addition to that, he always puts our interest before his, he actually recommended us for a more cost-efficient solution that the one we have in mind, and it worked perfectly. I would not hesitate to recommend him to my family members and goods friends. read more

Needed 2 keys cut with my blanks from my master key. Super simple but was quoted $85. Went to a place on airport boulevard cost me 15 bucks and about 2 minutes of my time. read more

Had tried four other locksmiths in my area before calling Henry and none had anyone available to meet me. Henry arrived within one hour when I was locked out of my house with my infant. Very friendly and professional. read more

This guy was amazing. Responded quickly on a Sunday and more than willing to come out that afternoon. I was so afraid I would get locked out of my own place, as my lock was sticking. We agreed on an early morning time on Monday. He arrived promptly as scheduled. My door is so easy now. He let us know if there was any issues he would be out at no charge. I definitely recommend this business to all!!! Thank you so much Henry. I used Henry again this week to install a keyless lock. This guy is amazing. I will never use any one else. Reasonable prices and always on time! Thanks again Henry! 5 stars! read more

While it took posting a negative review to get a response from Henryafter he refused to complete the service that we agreed on, he did, in the end, go above and beyond. At first Henry did not want to do the service we asked for because of a seemingly odd situation with a car. At first Henry did not want to do the service because it looked like an illegitimate ownership situation which I completely understand however he wasn't going to even allow the opportunity to prove ownership by providing a title because I couldn't do it as fast as he thought I should because I was at work. Don't get me wrong I completely understand wanting to protect consumers I had no problem providing the title but he blocked my number instead of allowing me to provide the proof required. in the end he did cut the keys and they worked beautifully, and we felt that he went above and beyond...I just don't think that it sure is provider should ever shut a customer down before they even give an opportunity to resolve whatever the question may be. in the end I will say that I'm very happy with the results I just don't feel like I should have to post a review and then go back and edit a review to be able to get great results from a service provider. read more

The Good: :: he's a local service provider :: he's very fast and efficient and charges very fair prices for his work :: he did a great job rekeying my locks and one lock had an issue (preexisting, not his fault) closing all the way and he came back around and fixed it for me, no extra charge :: he's very fast and responsive with communication The Bad: :: none The Ugly: :: none Would I use him again? Absolutely. When I upgrade all the locks in my house, you can bet he's the one I'm giving a call. This guy is IN. read more

Henry's Lock and Key saved the day! I needed three locks installed at my home. After struggling mightily to get a big-name Austin locksmith to return my calls, I checked Yelp -- which I should have done in the first place(!) -- and called Henry's Lock and Key. Henry returned my call within 15 minutes, and he offered to have a locksmith out within a few hours. When Simon arrived, he was polite, professional, and efficient. The hardware that I had purchased from the big-name locksmith was screwed up, so Simon helped me figure out the best way to accomplish my security goals. The next time I need a locksmith, Henry's Lock and Key is saved in my address book! read more

Henry is a great guy and a great locksmith! He came to my rescue quickly when I locked my keys in my car. He even picked me up at the HEB across the street, where I was staying out of the hot sun, and drove me to my car. He was very friendly and professional. He charges a fair price and will give you a quote over the phone. I couldn't have asked for better service! read more

Henry's Lock & Key - Keys & Locksmiths Near Me - Austin, Texas

Very quick to respond and diagnose our broken lock! Helped me order the part online and thanks to Henry, we had the door as good as new two days later. Polite and reasonably priced; we will use him again! read more

Henry is a lifesaver! After frantically searching every room in my house for a lost car key, I gave Henry a call. He was able to squeeze me in first thing the following morning (on a Sunday no less!). Henry was prompt, friendly, and quickly cut two new keys for my vehicle without any reference key to work from -- he even managed to repurpose my old, broken fob with a fresh key that looks like it's brand new. I'll definitely be calling on Henry again in the future for my locksmithing needs! read more

Very nice to deal with and quick to respond. I thought I had lost my keys at the mailboxes, and needed house and mailbox rekeyed. I spoke to Haim (owner) first. He clearly stated all the fees and charges and confirmed that he could replace mailbox lock. He had me send details to him and had Simon call me back to set up a time. They were flexible about meeting me around work schedule. I did not end up needed their services since I found my keys shortly before they were due to arrive at my house. They were very understanding when I called back and would not accept a cancel fee even though I offered. I will be calling them when I need a locksmith. read more

Simon is the man!! We've called on him tons of times but I'm just finally getting around to writing a review. Today he came by one of our rental properties to fix a wonky old sliding glass door that was always a little off and finally stopped locking. He spent time fixing not only the lock itself but also the track that the sliding door was on as well as removing some dirt and leaves that had accumulated that were effecting the way the door moved on the track. He went well above and beyond his duties and this old door has never ever been better. They have always been our go to Locksmith, but today was just another reminder of how great, friendly and professional they are. I don't hesitate for a second to recommend them, thanks Simon - see you for our next issue! read more

This review is so long overdue! Henry's Lock & Key helped me re-key my house and garage door. Haim got back to me super fast and was able to get out to my house soon after our initial messages. I had an issue with my door jamb in that the original screws used were not the proper size-- it's easy for burglars to just kick in your door if you don't have the right screws. Haim replaced everything I needed in less than an hour, and none too soon because one of my neighbors got broken into within the month through that exact method! Thank God for Haim getting me set up properly and securely so quickly, otherwise we could've been next. He also gave me a pretty sweet branded leather keychain, which I have on my keys right now in case I need his help again :) read more

I needed to switch out locks on a new home and my biggest need was getting this done quickly to work around my schedule. Henry was the most responsive locksmith I reached out to, he was early, and he did a fantastic job at a fair price for a pro. I love my new locks and feel WAY more protected than before. Thanks Haim! read more

I recently went on vacation to Florida. While the sand and surf were lovely, I left my car key there apparently. I asked my stepfather for a trustworthy locksmith (as he works in the automotive industry) and was sent Henry's way. I met him outside my apartment and he was friendly, courteous, and professional. He had two car keys made for me at an affordable rate within 30 minutes. While waiting we had wonderful conversation (he is a funny man) and bonded over Wonder Woman. Obviously, Henry also has great taste in movies. Safe, quick, affordable, and professional. Highly recommend!!!! read more

I contacted Henry and scheduled to come to our new home to switch out all the old locks with new ones. Scheduling was very easy. He texts you back with a time and he also called right before the appointment to let you know that he is on his way. He was very fast, efficient and super friendly!! He switched the locks in no time and he also let us know if we ever have problems with our new locks he will come back and fixes them at no cost. What a great customer service! Thank you yelp! Didn't disappoint me at all!! Definitely 5 stars all the way! read more

Very quick to respond and got the work done immediately. Price was right. Very friendly and professional.

I used this locksmith once and never again. Scheduling was difficult (he even showed up 30 minutes early, in the early morning, had the nerve to ask if I could wake up sooner). My parents was stolen so he was supposed to re-make my house keys and my BMW smart key. The house keys were fine, the lock he installed on the mailbox broke within a few days, and the BMW key broken within a few months. He also neglected to cut the BMW key, so all I had was the electronic part, not the part that fits into the door. He came out, complained a lot, then 'fixed' both, only to have the BMW key break a couple months later and the lock installed backwards. Then, when I wrote about the broken key, he tells me there's a 3 month warranty when the website says one year on parts, and he'll charge me another $100 (he requested cash the first time, even gave me a discount for it), to fix what should be broken within a couple months. So, my conclusion is very cheap parts (especially if you need a lock installed or a smart key), expensive labor, and poor professional communication. Thanks for nothing. Update: I see the owner's comments, and I understand it's been 10 months, less since you actually had to come back to fix the multiple mistakes on the first trip, but your website very clearly states a one year warranty is still in effect. And I DID contact you, at which point you lied to me and told me it was a 3 month warranty and said I'd still have to pay service and labor fees (like I already mentioned in my review). This time, I'd rather have the job done right. read more

Henry's Lock & Key - Buttons are falling off the smart key he made me within just a few months - Keys & Locksmiths Near Me - Austin, Texas

Replaced 2 Nissan keys and removed a Uhaul lock I didn't have the key for. Great communication, quality work, done quickly and professionally. Highly recommend Henry. read more

Henry's Lock & Key - Replaced 2 car keys and removed a Uhaul towing lock. - Keys & Locksmiths Near Me - Austin, Texas

We realized on a Saturday night, the weekend before Thanksgiving, that both (all) the keys to my car, which was in a parking garage, were missing. After a frustrating 24 hours trying to find at least one of them, Henry's Lock and Key returned a voicemail left on a Sunday early evening within an hour or so - really I think in less than half an hour but it's been 6 or 7 weeks and I can't be accurate. Henry fit me in the next morning, came to where my car was and made me two new keys and remote at a reasonable price (EXTREMELY reasonable compared to the dealer price - & they were certainly not going come out to the parking garage to do it. They sounded as if we were going to have to plan to leave the car with them at least overnight, maybe more "because it's a holiday week.") He kept me updated as to arrival time (prefers to text) and once he arrived the entire process took under 30 minutes. There's no reason to call anyone else, ever, for replacing programmable car keys as far as I can see. read more

Having to change your locks can be da'kine, but Henry made the process oh so cherry!! Robynn and I closed on our house and wanted to get the locks re-keyed right away. I Googled "Locksmith", Henry's Lock and Key was the first one to pop up that was not an Ad. I researched his company and he had top ratings all the way around. I called the number and Henry answered right away! Henry said he could be at our house within an hour. He did not disappoint. Henry showed up on time and before i could say, "Howzit?" he had the locks unscrewed with his electric drill. Henry took about 30 minutes to re-key the locks and make four keys. He was fast, efficient, and friendly!! He saw my tattoo and asked me about Hawaii. We chatted and and you could see, we both went back in our minds to the islands. He showed me the Honu "Hawaiian Turtle" tattoo he got while on the islands. Mr. Smidgens has one thing to say to Henry. Mahalo bradduh!! read more

Wow! Henry is the man! I bought refurbished VW keys on line for a used car I bought. The local VW dealer's "specialist" tried for two hours to program them with no luck. I called another automotive key programming locksmith and he gave up after thrtry minutes. Fortunately, he recommended Henry's. Two fobs programmed in less than 20 minutes. I only have two thumbs but both are pointed up! read more

Most efficient and ON TIME locksmith I have ever used! He arrived ready to work and resolved my issues. I was locked out of my vehicle and my car battery was completely dead. Within 5 minutes of arriving, I was back in my vehicle and battery was up and running. Thank you so much! My morning just got 100x better! I would HIGHLY recommend this locksmith company! read more

Henry's Lock & Key - Henry's Locksmith Company is LEGIT! Within 5 minutes of arriving, I was back in my vehicle! - Keys & Locksmiths Near Me - Austin, Texas

I contacted Henry on Sunday and he got back with me within minutes... we set a morning appointment for Monday. He arrived on time and completed the smart lock reprogramming in less than an hour. I'm able to get to work without having to take the bus today! Toyota quoted me over $700 for the same job!!!???!!! Also I would have needed to hire a tow truck to bring my car to the dealership since the car doesn't start without the smart lock. Henry charged a fraction of that and I saved on towing expense since Henry came to where my car was. I will be getting a second backup key from Henry ASAP. I recommend him highly and wouldn't call anyone else if I ever needed a locksmith. Very professional and competent. read more

I emailed Henry late one evening about a need to rekey a new home purchase the next day. Henry was quick to respond and early to arrive. He was personable and worked diligently and quickly! All the keys worked (which is a first for me working with smiths and a huge plus) and his prices were great! Highly recommend! read more

My hero! Very fast responder, professional, and fast! Most importantly the MOST affordable quote in town I called today. NO SURPRISE FEES! I've had to use other locksmith's in Austin before and their quotes always ended up being higher once the service was done. Happy customer! Thank you! Also, don't take your car to the dealership thinking it's the only place to get a key replacement on newer models. Henry can do it! read more

Great guy, fast and reasonable prices!!! He came to my house the morning after I called, got there like I asked ( before work) and got me on the road in time to be where I needed to be! Worked with me on the price and was fair about it all the way! read more

Henry is the man! My parents bought me a new house so they had to change all they keys so no one will try to kidnap me :-) Henry was quick to help out and gave us a great rate, much below the competition. Thanks Henry! read more

The guy is a real expert - professional, efficient and all with great service and a smile. The price was very competitive as well.

I had requested a quote from Henry a few months back for a second key for my car, which has an electronic ignition system. Then things got busy, and I put it on the back burner. When I called him today, he honored that quote -- which was much better than I expected, from reading about what needed to be done -- without a problem. (Honestly, I think he would have charged me the same even if I hadn't already gotten the quote. :) ) Additionally, Henry is friendly and personable. As for the work itself -- Henry promised to be here within 30 minutes, and he was. He quickly did the work and explained what I needed to know about how the ignition system works. (We got the car used with only one key, and there are several idiosyncratic things the manufacturer does to make it harder to get a key copy from anyone other than their dealers.) I would definitely recommend him to anyone who needs the use of a locksmith. Thanks, Henry! read more

I didn't need a car unlocked but he gave me a jump! Nice guy. If I needed him to unlock my doors he would be the first to call!

We had bought a 2011 car that had remote locking but only valet keys for door opening and a single chip key to start the car. The dealer price is so incredibly high ( $hundreds per remote key) I have now driven it from my conscious thoughts. Several locksmiths appeared to take advantage of this if their pricing is an indicator (dealership = total screwing, ambitious locksmiths = 75% screwing). Henry's Lock and Key did not seem to be one of those. I ended up rolling through a bunch of reviews and figured that a 5-star with 50-ish reviews was a good risk, plus Henry's was on my end of town. Henry showed up when we had agreed (Saturday) and put together 2 keys to allow us to use our remote locks. He counseled me about G-chip keys and said to call him if anything went awry - no charge. So far so good :-) Henry was focused yet still personable. He has a lot of drive with relation to his family - certainly a trait that deserves a thumbs up. Will recommend or use him again. read more

Good prices and fast efficient service without any add ons! He was a 10/10! read more